I really appreciate how proactive they are when assembling a benefits package. Rather than leaving us to handle everything and simply having a brokerage approve it, Nava actively collaborates to develop creative solutions and takes the time to explain the reasoning behind their recommendations, even if those suggestions align with our current approach. I also value their strong client focus. It's great that I can direct any employee to the Nava app, where they can reach out to the customer support team with any questions, eliminating the need for me to act as an intermediary. They also just introduced an AI feature that helps you streamline your benefits questions and provides answers that used to be difficult to obtain. Review collected by and hosted on G2.com.
Honestly, I have no complaints. Everything has been excellent so far, from the prompt communication with the team to the support provided by the Partner. We have always felt informed and supported, never left in the dark or with unanswered questions. Review collected by and hosted on G2.com.
