Name.com Reviews & Product Details

Their dashboard is comprehensive and easy to navigate. you don't have to be an expert to know what to do the platform is as easy as ABC. Their price is somehow good compared to some. Customer support is helpfull Review collected by and hosted on G2.com.

When it comes to renewal, the price slightly changes, which some people may find a bit strange. Review collected by and hosted on G2.com.

Supposed all in one hosting and digital business account services Review collected by and hosted on G2.com.

Buyer Beware!!!!: This outfit is a racket. 1. Help desk tickets take about 6 hours average to respond. 2. When help desk does respond, there is little to no help that is given beyond what already exists in the FAQs. 3. Discounts/Coupons can't be applied to pre-existing serives upon renewal so if you want a discount, you have to cancel existing services and then rebuy. 4. Adding any additional accounts to Google Workspace costs the same as when originally setting up your first accounts so for my first two accounts I was charged $72.00 for my third account I was charged $70.00 and so on. 5. The only way I was able to obtain a refund was to threathen to refer them to the Federal Consumer Protection Bureau.

So, what they do is the try to lock you in by saying that it's one stop shopping but once you're locked in, they slam charge you with any services you try to add. So, if you want to scale or grow your business, DO NOT use this private equity owned highway robbery outfit!!!! Review collected by and hosted on G2.com.

very simple to use & easy to setup

they don't push you to upsell

their pricing is excellent, also if very support and cost-friendly when you need to re-acquire a domain

support you to transfer domain to & from the service Review collected by and hosted on G2.com.

customer service is slow, but in last 10 years of usage, rarely needed to contact them. Also if you by chance put auto-renewals on, they would charge for renewals a few days earlier. Review collected by and hosted on G2.com.

They are straight forward when it comes to domain registrations & related solutions. The best thing about them is they don't push you to buy products, unlike others. Review collected by and hosted on G2.com.

Quite honestly I have been with them for over 10 years and there nothing that I would complaint about. Some of their cross sell products are sometimes not very compatible. Review collected by and hosted on G2.com.

Pricing. Though they offer multiple domain extensions, I find them particularly useful for top level domains or the big three...com. net and org.There transfer process is very simple and often offers the best value when looking for a new registrar. Review collected by and hosted on G2.com.

The renewal rates for the more obscure domain extensions could be cheaper though I find this to be the case with most registrars. Perhaps this could be an area where they buck the trend. Review collected by and hosted on G2.com.

UI Based; that's it. I don't like the high prices vs. what you're getting. Review collected by and hosted on G2.com.

I've been using name.com for services and had a Yearly Business Hosting plan for the past half decade. Everything was fine until one day I needed to write a script that uses PHPMailer to send emails via SMTP. I wrote a script that worked on my localhost environment and had it run perfectly. Then, when testing on my name.com hosting, the connection was refused every time.

I contacted name.com support to be disregarded for the first two weeks. Afterwards they closed my support thread, then merged the support thread with another customer's support thread. This other customer had a completely different issue than mine and exposed his personal details (name, domain, phone number, etc.) while merged with my support request. This merge also exposed urls and files on my server that were password protected to this other customer. Then after another week of requesting help in this same thread, they finally got back to me with port 465 for SMTP isn't blocked it's not an issue on our (name.com) end. I didn't believe this, so to test the theory, I made a digitalocean account and setup the same phpmailer script. The script worked without any issues on digitalocean.

So basically, name.com support lied to me and exposed my information to another customer (and vice versa), after being a customer with them for over a half decade. Save yourself the headache and go with a better service provider. DigitalOcean works much better. Review collected by and hosted on G2.com.

Name.com was offering one free domain of your choice in GitHub education pack, so i availed that offer to get a free domain, and it was easy to set up. Review collected by and hosted on G2.com.

DNS and domain managing tools and features are pretty basic and limited, and web hosting lacks advanced features such as proxy, DDOS protection etc. Review collected by and hosted on G2.com.

Lol ...please read the next section before registering anything with Name.com ! Review collected by and hosted on G2.com.

Be careful!! It appears Name.com uses analytics to spot cool new domain requests and will then "front-run" you and take your idea, in order to put it back on the market for sale for over 2,000$ :-DD Great business model, applause to the founders!!!!

Why am I saying it?:

Few days ago, I searched on Name.com the availability of a small niche domain called "www.better.design". Not only was it available, but the analytic of Name.com indicated basically that it's a great choice (because the name is simple, short and to the point). So I bought everything with my MasterCard and was happy as a professional designer.

But what followed next was weird - and appears to be a scam:

Instead of sending me a confirmation of the registration - www.Name.com has delayed the whole registration, because:

1. I was asked one day later by a manual email (by a guy from India) to upload my german passport ID manually via email to the customer support, supposedly for validation (which I did, although I found it weird)

2. I got a second manual email from the support, saying "they validated everything successfully, but now they supposedly cannot charge by international MasterCard, because the german card does not work supposedly - although it works and I have more than enough balance it :-D

And now the funny part:

I double-checked everything with my german bank - everything works as always - but when I return to www.Name.com, then my domain is now for sale on Name.com for 2,500$ !!! LOL

Of course, they can say this is a coincidence, but the "better.design" is a small niche domain, so not everyone searches for it and once again sending me manual emails from support in India, claiming supposedly my card would not work or I need to manually send my ID card (which was not part of registration process) ... just to put the domain 2 days later for sale for 2,500$ ?

I believe, the founders of Name.com ... have an analytics system running in the background, that identifies opportunities and they earn their big money, not by selling you cheap domains, but by using these analytics for "Front-Running". Congratulations to you, founders of Name.com!! haha

Well, in my case, I learn that I should have stayed with my german legit domain provider that is regulated, than trying Name.com .

Maybe it is all just a big coincidence that happened to me, but be cautious with this provider!!

Cheers,

Konstantin Review collected by and hosted on G2.com.

Affordable domain names and easy basic website setup for beginners Review collected by and hosted on G2.com.

Customer service has become comlkete garbage. About a year ago I remember being able to call in and reach someone instantly. Nowadays there is an repeating automated message referring callers back to the website. The online chat(bot) is also not helpful. It only directs the customer to FAQ type troubleshooting. Getting human help is it's very difficult the last couple of months. What happened to the old name.com that I signed up to? I'm currently dealing with the inability to log into one of my business related emails through the name.com Webmail dashboard. It stopped functioning with my Outlook several months ago. I have other accounts tied to this business email and even though I changed the password "successfully" on name.com, I still can't log into their webmail. So basically all my emails are being held hostage. I don't know if they are trying to recover from the pandemic, they have downsized, they have laid people off, or what's going on. It seems like one person is fielding all the support ticket emails. Maybe that's why it's taking them so long to respond.? I have been a customer for several years now so after renewing at least 20 domains, a couple of email accounts, and a few basic website hosting I know they have gotten their money's worth out of me. So why can't I at least get decent customer support in return?! Review collected by and hosted on G2.com.

Nothing. Don't appreciate their tricky business model. Review collected by and hosted on G2.com.

Tricky business model--I searched to register a specific domain name. They auto popped up something so similar without stating my desired domain name was not available and tripped you to sign up something that was not what I was looking for. And they didn't provide a process for you to double check the domain name before completing the transaction. I had to turn to my credit card to dispute it. That's terrible. Review collected by and hosted on G2.com.