MYR POS Reviews & Product Details

Koomi POS is a good replacement for our old POS system. We use an iPad as input device and orders go directly to the printer in the kitchen where the orders are printed automatically. The cashiers can be trained quickly andfind the program easy to use. Review collected by and hosted on G2.com.

The one thing cashiers complain about the program is the input of customer specific wishes. Here the whole thing should be better structured, so that you get to the input of the wish faster. At the moment you have to scroll through an endless list of extras to find what you are looking for. Also the analytic side could be improved in order to have more informative reports. Review collected by and hosted on G2.com.

We have been using Koomi in my café for 3 years, and we love it! It's a cash register system that is easy to use and program, and Koomi's customer service has been impeccable from the start! Review collected by and hosted on G2.com.

In the absence of being able to create sub-categories of products, it would be good for the interface to present different colors so that the items are easier to spot visually. All the buttons are the same color and when there are several products in the same category, it can take some time to search! Otherwise, it would also be interesting if Koomi came with an integrated payment system. buttons all same colors Review collected by and hosted on G2.com.

The interface is very easy to use. If you a have clover flex terminal, it is integrated into the POS system so you don't have to punch anything into the terminal! Orders come out easily in the kitchen tablet as well as the paper printer for your old school chefs that don't want to look at a screen during the juice. Costumer service are super helpful when you need help with anything! the back office is really easy to use. Review collected by and hosted on G2.com.

If you have a long range restaurant like ours, having a Koomi rover helps. Just make sure your wifi reaches all areas. There are still little minor glitches in the software but thats normal for every POS system. Becareful with the Variable (taxes) button on the rover as Koomi M doesn't get the amount and leaves it at $0.00. Make sure you read back your order to the costumer before ending it because it'll ring out at zero. the only thing I don't really like is that once you send the order in and the costumer changes their mind, you can't really take it off the bill unless you create a "cancelled" button in your discounts. but then in your reports it's still considered a sales. If you can create a delete button with a supervisor code that would be nice! Same thing for when you press end, if you can create a delete button with a manager code to complete take off the item instead of discounting the item. The only way to do it now is to complete the order, refund then repunch the whole order back in again without the item the costumer didn't receive. Review collected by and hosted on G2.com.

The simplicity of the cash register software, all my employees experienced the transition to Koomi quickly and easily. Koomi meets the needs of my business much more compared to other software offering MEV integration. Impeccable customer service, a big thank you to both the salesperson and the IT specialist for their assistance, support, and follow-up! Furthermore, we are informed as soon as an update is made. Review collected by and hosted on G2.com.

The possibility that Koomi removes the taxes on pastry products that are taxable when it is not the same product. For now, we have to do it manually. Review collected by and hosted on G2.com.

The simplicity of the software is unmatched. It helped me streamline my operations from the moment the order is taken to the moment the meal is delivered to my client. The mobile ordering app is also a great way to generate more sales for my restaurant. Review collected by and hosted on G2.com.

Koomi doesn't offer the capability to split bills which can be problematic in some case. Review collected by and hosted on G2.com.

Easy to learn, good interface, easy to program , good pricing Review collected by and hosted on G2.com.

I would have liked a more advanced software for catering Review collected by and hosted on G2.com.

Speed of customer service, easy to use. Review collected by and hosted on G2.com.

Sometimes updates are not practical... There can be "bugs." However, generally the problem is resolved quite quickly. Review collected by and hosted on G2.com.

Its simplicity. It's super easy to add and subtract menu items, change their prices and their categories. Also, there are few steps to go through from order to payment which speeds up the process for the customer and allows us to give the level of customer service expected from us by our clients. Review collected by and hosted on G2.com.

I wish I could give the buttons custom colours so it would be easier to find what I am looking for at the till. Review collected by and hosted on G2.com.

Easy to use

Good value for money

Simple Review collected by and hosted on G2.com.

Connectivity unavailable with my EFT bank system Review collected by and hosted on G2.com.

I love Koomi because it’s so easy to use. Easy system. User friendly. Anybody can use it and it’s comoatible with my IPad. Review collected by and hosted on G2.com.

Sometimes we can’t always erase items once you’ve reached a certain point Review collected by and hosted on G2.com.