MyChat Features
Business Instant Messaging (9)
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File Sharing
Allows users to send and open various file types.
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Notifications
Notifies users when they have been contacted or tagged.
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Search
Message content search capability.
Screen Sharing
Digitally share screen view with others
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
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Mobile Application
Software can be accessed through a downloadable mobile application.
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Web Application
Software can be accessed through a downloadable desktop app or a cloud-based site.
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Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Active Directory Integration
Integrates with Active Directory
Business Instant Messaging (3)
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Audio Conferencing
Allows users to communicate via audio call.
Two-Way Audio & Video
Presenter can see and hear participants and vice versa
Conferencing
Tasks (3)
Tasks
Allows users to create, modify, and delete tasks
Details
Helps users capture all relevant details required to perform tasks
Priority
Assigns priorities to tasks and allows admin to change priorities
Kanban Boards (3)
Kanban Cards
Provide standard Kanban cards for various types of tasks that can be modified by users
Drag and Drop
Allows users to drag and drop cards to rearrange them in a board
Visibility
Boards provide visibility accross all projects, tasks, and users
Planning (4)
Workflow
Define the stages of a workflow and assign tasks to each stage
Backlog
Tasks can be moved to a backlog based on priority and other criteria
Optimization
Ability to improve workflows and processes by analyzing the flow of tasks
Configurable Workflow
Configure existing workflows to meet your organization's needs
Generative AI - Business Instant Messaging (1)
Text Summarization
Condenses long documents or text into a brief summary.
AI - Business Instant Messaging (5)
AI Powered Search
Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms.
Smart Notifications
Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work.
AI Powered Language Translation
Uses AI-powered language translation tools to translate messages in real-time.
Content Generation
Creates, assists, or automates the generation of text-based content within the platform.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Agentic AI - Kanban Project Management (10)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Task Planning
Project Planning
Organize and schedule projects
Agentic AI - Business Instant Messaging (3)
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Multi-Language
Manage and support multiple languages
Additional Functionality (145)
Group Messaging
Group messaging lets multiple people carry on a group conversation
Bulk Send
Process of sending a large number of documents, messages or emails to multiple recipients at once
Meeting Management
Manage the process of planning and scheduling meetings, including agenda creation
Mobile Access
Access software remotely via mobile devices
Rich Text Editor
Input different types of content and edit text formats, fonts, font sizes, and colors
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Discussions/Forums
Online forums/groups where users can ask questions, share ideas, best practices, etc.
Transcripts/Chat History
View messages sent by both parties during the chat conversation
Contact Management
Manage, organize, and store contact information
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Message Recall
Retrieve sent messages from mailboxes of recipients who haven't yet opened it
Canned Responses
Shortcuts for inputting frequently used messages
Document Storage
Store and organize documents in a centralized system
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Workflow Configuration
Alter the default workflow to meet your organization's needs
Single Sign On
Allow users to access multiple services after entering their login credentials once
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Task Management
Create, manage and track all task activities and progression
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Read Receipts
Ability to see if recipient has viewed/opened the message
@mentions
An @mention is a way to tag or notify a specific person about a message/post
API
Application programming interface that allows for integration with other systems/databases
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Real-Time Chat
Engage in direct, instant messaging with customers, users, etc.
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Data Import/Export
Import and export data to and from software applications
Email Management
Manage, store and organize emails within the system or via third-party apps
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Secure Data Storage
Securely stores data to prevent data loss or breaches
Activity Tracking
Track and document all activities across devices, networks, and other systems
Broadcast Messaging
Notify large groups of people simultaneously about important updates.
Customizable Branding
Add customized logos and colors to align with company branding
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Commenting/Notes
Leave comments and notes on documents for others to view
Employee Database
Electronic storage of staff/employee contact information and job status in a centralized repository
One-to-One Messaging
Send personal messages to clients or attendees
Event Calendar
A list of events with their respective dates
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Real-Time Updates
Receive system updates as soon as any changes are made
Employee Photos
Store photos of employees
Mobile Alerts
Notifications via mobile devices
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Blogs
Allows users to publish blogs on social site
Task Scheduling
Track and manage the scheduling of tasks
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Multiple Projects
Ability to handle several projects simultaneously
Gantt/Timeline View
Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies
Document Storage
Store and organize documents in a centralized system
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Activity Tracking
Track and document all activities across devices, networks, and other systems
Assignment Management
Assign issues and tasks based on availability or required skills
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Single Sign On
Allow users to access multiple services after entering their login credentials once
Commenting/Notes
Leave comments and notes on documents for others to view
Email Management
Manage, store and organize emails within the system or via third-party apps
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Prioritization
Arrange tasks based on the level of priority or urgency
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Multi-board
Supports simultaneous creation and work on multiple Kanban boards
Task Progress Tracking
Track the status and progress of tasks
File Management
Create, save, and store files
Milestone Tracking
Monitor task progress and planned accomplishments to better manage project status
Planning Tools
Time Tracking
Measure and track time including hours worked and paid time off (PTO)
KPI Monitoring
Tracking the status of previously identified performance measurements
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Projections
Estimate or forecast of a future scenario based on the study of present trends
To-Do List
A digital list of items that need to be completed
Roadmapping
Identifying desired outcomes and important milestones and creating a plan on how to achieve them
Project Time Tracking
Measure time to completion or hours worked for projects
Workflow Management
Create, design and manage workflows for repetitive tasks
Project Tracking
Monitor the progress of projects from start to finish
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Project Management
Plan and coordinate all the resources, costs and time needed to execute assignments
Project Templates
Pre-designed project plans that can be customized
@mentions
An @mention is a way to tag or notify a specific person about a message/post
Task Management
Create, manage and track all task activities and progression
API
Application programming interface that allows for integration with other systems/databases
Visual Workflow Management
Create, design, and visually represent processes within the software
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Dependency Tracking
Track and manage task relationships and dependencies
Customizable Fields
Customize data fields to support various needs and use cases
Supports Scrum
Ability to accommodate the methodology that incorporates frequent work reassessment and continuous short periods of focused work.
Deadline Management
Specify or track the date/time a project, task, etc., is due for completion
Real-Time Updates
Receive system updates as soon as any changes are made
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Workflow Management
Create, design and manage workflows for repetitive tasks
Email Management
Manage, store and organize emails within the system or via third-party apps
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Document Management
Store, manage, and track all electronic documents in a centralized location
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Activity Tracking
Track and document all activities across devices, networks, and other systems
Knowledge Management
Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Document Storage
Store and organize documents in a centralized system
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Customizable Branding
Add customized logos and colors to align with company branding
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Projections
Estimate or forecast of a future scenario based on the study of present trends
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Activity/News Feed
Continuous profile-based stream of news and activity
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Data Import/Export
Import and export data to and from software applications
Customizable Forms
Customize contracts and forms to collect specific information
Employee Onboarding
Process of familiarizing new employees with the company, their position, and responsibilities
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Task Management
Create, manage and track all task activities and progression
Chat/Messaging
Communicate using direct chat or messages within the system
Employee Database
Electronic storage of staff/employee contact information and job status in a centralized repository
Commenting/Notes
Leave comments and notes on documents for others to view
Employee Directory
Access names, contact information, and roles of employees in a centralized repository
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Single Sign On
Allow users to access multiple services after entering their login credentials once
API
Application programming interface that allows for integration with other systems/databases
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Configurable Workflow
Configure existing workflows to meet your organization's needs
Contact Management
Manage, organize, and store contact information
Version Control
Track revisions and updates made to files and navigate between different versions
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
File Management
Create, save, and store files
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Active Directory Integration
Integrates with Active Directory
@mentions
An @mention is a way to tag or notify a specific person about a message/post
Employee Portal
Online portal where employees can access and track their own information
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Forms Management
Store, manage and track all forms in a centralized location
Live Chat
Ability to chat online in real time
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Real-Time Updates
Receive system updates as soon as any changes are made
Discussions/Forums
Online forums/groups where users can ask questions, share ideas, best practices, etc.
Customizable Fields
Customize data fields to support various needs and use cases
File Sharing
Public or private sharing of digital files such as documents, audio/video, images, and more
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
