I like that Mosyle is very clean and easy to use. It has a great user interface that keeps it minimal and doesn't overload you with features. It's especially convenient for an admin to navigate the user or admin dashboard, making all features and services promptly accessible without confusion. The interface gives me an easy way to resolve issues, troubleshoot, and find the core of a problem, which is really handy. Review collected by and hosted on G2.com.
I think one of the biggest issues I have with Mosyle is its documentation is very limited. And even for the features that are available on the app, the documentation may not cover in-depth or with diagrams or screenshots, which is what is expected. The DNS filter or DNS protection had documentation that did not make sense for almost majority of the use cases, and I think they can use some exhaustive definitions. Mosyle can lose the track of client updates and, lose the connection with the client as an MDM, which is a security risk because then the right updates won't be pushed to a machine. One thing that ends up happening with the client update is, you have to make sure that if you're pushing any new policy, every client is to the latest version, which can be difficult. The client doesn't upgrade itself automatically on a lot of occasions or sometimes loses connection, which means it's idle or stale and has not been updated, which means we would have to involve the user to do the action. Review collected by and hosted on G2.com.