--- title: Moss | Spend smarter Reviews meta_title: 'Moss | Spend smarter Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 255 reviews by the users' company size, role or industry to find out how Moss | Spend smarter works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 255 scale: '5' date_modified: '2026-10-24' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense ---

Moss | Spend smarter Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the ease of use of Moss, highlighting its intuitive setup and user-friendly interface for expenses. (38 mentions)
Users praise the real-time expense management of Moss, streamlining submissions and enhancing financial oversight effortlessly. (25 mentions)
Users find Moss to be extremely convenient and user-friendly, enabling easy expense management on-the-go. (21 mentions)
Users admire the efficiency of Moss | Spend Smarter, streamlining receipt management and simplifying expense tracking seamlessly. (19 mentions)
Users value the time-saving features of Moss, simplifying business expense management and enhancing overall efficiency. (16 mentions)
Users experience approval issues with Moss, particularly with receipt uploads and disputing unauthorized payments. (7 mentions)
Users find the learning curve steep, requiring more education to effectively utilize Moss's full functionality. (5 mentions)
Users find the limited payment options restrictive, impacting their ability to manage transactions effectively. (5 mentions)
Users find receipt management challenging, especially when dealing with lost receipts and slow automatic analysis. (5 mentions)
Users often face upload issues that hinder efficiency, sometimes leading to card disruptions when receipts are delayed. (5 mentions)

5 Pros or Advantages of Moss | Spend smarter

5 Cons or Disadvantages of Moss | Spend smarter

Moss | Spend smarter Reviews (255)

Reviews

Moss | Spend smarter Reviews (255)

4.7
255 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Efficient and Reliable Travel Expense Management"
5/5
What do you like best about Moss | Spend smarter?

What I appreciate about Moss | Spend smarter is particularly the pricing and I find the platform reliable and functional. The team members of Moss are always committed and support us if something goes wrong. We have had very few problems with the platform so far, which makes us very satisfied. The quieter such solutions are, the better for us as users. Moss is very quiet. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

The transfer to DATEV is not always completely transparent and clear. However, this is more of a technical issue on DATEV's side and less of a problem with Moss. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for your feedback.

It's great to hear the platform's reliability, pricing, and support have made a real difference, and that foreign currency handling and reconciliation feel more efficient with Moss. We appreciate the note on the DATEV transfer, we'll pass that along.

If you ever have questions or would like to share more feedback, feel free to reach out at reviews@getmoss.com.

JM
Jack M.
Team Lead - Mid-Level Software Engineer
Mid-Market (51-1000 emp.)
"Streamlined Expense Management with Swift Data Entry"
4.5/5
What do you like best about Moss | Spend smarter?

I like how Moss | Spend smarter automatically takes information from uploaded files without needing further input, populating all the right fields quickly and easily. It's so fast and efficient; I just upload, check, and submit, saving me 10-15 minutes per receipt. I also find managing company and personal cards with Moss easy, and the initial setup was very straightforward with Okta SSO login. Furthermore, unlike Pleo, which required more manual input and email follow-ups, Moss handles everything for us in one place. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

It's not always easy to find the right area in my dashboard on what tasks need actioning. Sometimes it's obvious, sometimes I have to purposely log into Moss and check for something I know is recurring and probably needs my attention. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for your feedback. We’re glad to hear Moss is helping streamline your expense management and reduce manual work.

We appreciate your input on dashboard clarity and task visibility, and has been shared with our product team to help us continue to improve the experience.

If you ever have questions or would like to share more feedback, feel free to reach out at reviews@getmoss.com.

Alexander H.
AH
Alexander H.
Geschäftsführer
Small-Business (50 or fewer emp.)
"Super easy to implement and manage – credit card statements finally clear"
4.5/5
What do you like best about Moss | Spend smarter?

Super easy to implement and manage. This makes every credit card statement significantly simpler and overall more organized. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

Unfortunately, cash withdrawals are not possible, and you must first top up your balance – so it is not a real credit card. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for your feedback. We are pleased to hear that Moss makes implementation easier and your credit card statements clearer.

Regarding cash withdrawals: Moss is designed as a prepaid card, allowing you to manage expenses specifically and capture receipts directly.

If you have any questions or would like to share further feedback, you can contact us anytime at reviews@getmoss.com.

Katrin R.
KR
Katrin R.
Mid-Market (51-1000 emp.)
"Effortless Expense Management with Moss"
5/5
What do you like best about Moss | Spend smarter?

I really appreciate Moss | Spend smarter because it saves a lot of admin work and is very easy to use. The quick expense report feature is fantastic, and I've never had a payment issue. The interface is clear and intuitive, making it easy to upload receipts and enter information quickly. I like that it classifies expenses according to a system predefined by accounting. I find the availability of Apple Pay, a physical card, and easy online payment through the Moss app very useful. Plus, I can reveal credit card details in the app and even do my expense reports while traveling on my phone. The initial setup was very easy and overall, I very much like using Moss | Spend smarter. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

nothing to dislike Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for your feedback, Katrin. We’re pleased to hear that Moss is helping streamline expense management and reduce admin work for your team, especially with features like quick reporting and easy receipt handling.

If you ever have questions or would like to share more feedback, feel free to reach out at reviews@getmoss.com.

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Great Mobile Banking App"
5/5
What do you like best about Moss | Spend smarter?

I like that Moss is very easy to use and simple to navigate, and I also really like the mobile app. I can submit my invoices super fast, and it’s just as easy to create a claim for reimbursement. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

Nothing that I would mention. It’s been a while since I’ve used such a great banking app. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for sharing this. We're glad the mobile app has made invoicing and reimbursements fast and simple, and that a dedicated company card has removed the need to use personal funds for work expenses.

If you ever have questions or would like to share more feedback, feel free to reach out at reviews@getmoss.com.

Chirag S.
CS
Chirag S.
Chief Financial Officer
Small-Business (50 or fewer emp.)
"Efficient Spend Management with Seamless Integration"
5/5
What do you like best about Moss | Spend smarter?

I find Moss | Spend smarter to be an all-in-one expense management platform that's really useful for issuing corporate credit cards, processing supplier invoices, and handling employee reimbursements. The ability to track receipts, automatically block cards if receipts aren't submitted, and easily attach receipts to expenses is fantastic. I appreciate how the AI and OCR technology is very strong, automatically recognizing similar suppliers and default cost centers, GL codes, and VAT rates. I like the integration with Airwallex for paying supplier invoices and the scheduling feature for invoice payments. The integration features are strong, too, like with Charlie HR for quick employee onboarding/offboarding, and the two-way integration with Xero works really well. It's great that the platform is very receptive to feedback and is continuously looking for ways to improve. This makes life much easier for a finance team, speeding up bookkeeping and establishing important control measures through approval flows and receipt captures. I also like the prepayments feature that automatically pushes journals into Xero and the ability to lock periods which prevents pushing historical invoices. Setting up Moss was straightforward and it was fully integrated within a week or two. Overall, it's an easy-to-use tool that's well integrated with my financial tools. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

Not much, we were one of the first users in the UK. The budget and the procurement tool aren't really fit for purpose for our type of inventory business Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Hi Chirag,

Thank you for taking the time to share such a comprehensive review. We’re really pleased to hear that Moss is delivering value across your finance workflows, from cards and reimbursements to supplier invoices and integrations.

We’re especially glad to hear that Moss is helping streamline bookkeeping and strengthen control across your processes.

Thank you again for your continued trust and for being part of the Moss community.

Charlotte P.
CP
Charlotte P.
Head of Finance
Mid-Market (51-1000 emp.)
"Fantastic solution for card spending"
4.5/5
What do you like best about Moss | Spend smarter?

We keep finding more use cases for the virtual cards.

We are using them for most of our software subscriptions, as well as providing them to staff for travel costs, or for any ad hoc purchases they need to make (eg training courses, staff entertainment). The virtual cards have been a great way for us to allow staff to pay for things directly without us losing control of spend as we can control the spending limits on every card, and see the spending in real time. The system also makes it very easy to spot and chase missing receipts. It's a world away from getting a credit card statement once a month and trying to hunt down receipts.

Our staff also love the system and find it easy to use.

The reimbursements system works exactly as we hoped it would - although since we are now using the virtual cards we are using the reimbursements less and less (except for mileage claims)

Onboarding was very quick and straightforward.

Finally, the cashback on the card spend is a great bonus and offsets quite a chunk of the Moss fees. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

Not much to dislike, feedback from all the users in the business has been overwhelmingly positive.

The AI support bot is impressive some of the time, and generally it's not too hard to get through to a human via email support if you really need it, although once the AI bot decided to close down my case without telling me.

A couple of users have reported issues with their cards not working but these have been temporary and got resolved.

The Xero integration is pretty good, but there are always a few transactions that don't go across automatically and it's hard to understand why. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for taking the time to share such detailed feedback. We’re really pleased to hear how widely you’re using virtual cards across your business and that they’re helping you maintain control over spend while simplifying day-to-day processes.

It’s great to know that features like real-time visibility, receipt tracking are delivering value for your team, and that onboarding was smooth and straightforward.

We also appreciate your honest feedback on areas like AI support, card issues, and the Xero integration. Insights like these are incredibly helpful as we continue to improve the overall experience.

If you’d like to share more detail on any of these points or discuss your setup further, feel free to reach out at reviews@getmoss.com.

Thanks again for your thoughtful review and for being part of the Moss community.

Buschra A.
BA
Buschra A.
Head of Finance & Admin
Small-Business (50 or fewer emp.)
"Effortless Spend Management with Reliable Features"
5/5
What do you like best about Moss | Spend smarter?

I like the easy-to-use interface and the very helpful support team, including the chat bot. The receipt reconciliation works incredibly well. I appreciate the ability to schedule payments, which helps manage cash flow. The invoice reader is reliable, and the card payment is secure. The initial setup was very simple. Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

It rarely detects the VAT rate from receipts/invoices. I cannot see historic card activity when a card is transferred. I cannot restrict merchant use for Merchant cards, which should be obvious. It would be great to be able to submit reimbursement on behalf of someone else as an admin. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for taking the time to share such detailed feedback. We’re really pleased to hear that Moss is helping streamline your spend management and that features like receipt reconciliation, payment scheduling, and the invoice reader are delivering value for your team.

We also appreciate your thoughtful feedback on areas where the product could be improved, from VAT detection to card visibility and admin workflows. This kind of input is incredibly valuable as we continue to evolve the platform.

I’ll be reaching out to you directly to follow up on these points and, if you’re open to it, connect you with our product team to explore them in more detail.

In the meantime, if you’d like to share anything further, feel free to reach out at reviews@getmoss.com.

Michelle B.
MB
Michelle B.
Regional Operations Manager
Enterprise (> 1000 emp.)
"Fast Claim Payouts and an Easy-to-Use Card"
4.5/5
What do you like best about Moss | Spend smarter?

from submitting claim its paid within 2days most times, using the card to purchase is also very simple and easy to use Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

there nis nothing i do not like about Moss Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for your feedback, Michelle.

It's great to hear claims are being paid out quickly and that the card is straightforward to use day to day.

If you ever have questions or would like to share more feedback, feel free to reach out at reviews@getmoss.com.

Verified User in Manufacturing
TM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Moss App & Virtual Card Make Receipts and Payments Effortless"
5/5
What do you like best about Moss | Spend smarter?

The Moss app and virtual card is very convenient for receipt handling and payment Review collected by and hosted on G2.com.

What do you dislike about Moss | Spend smarter?

I have not encountered any issues yet, but will let you know if I encounter any. Review collected by and hosted on G2.com.

Response from Kimberly Groat of Moss | Spend smarter

Thank you for your feedback.

It’s great to hear the app and virtual card are making receipt handling and payments on work trips so much more convenient and budget-friendly.

If you ever have questions or would like to share more feedback, feel free to reach out at reviews@getmoss.com.