The very best thing is the user interface. UI/UX are designed very simply, making it easy for even inexperienced users to find their way around. At the same time, Moco is very comprehensive in terms of features, which you might not think at first glance. The API is great, allowing us to work a lot with automation and data transfer to and from other tools. From lead and customer management, to order management and billing, and accounting preparation, everything an agency needs is included. We lack nothing in terms of services. What I particularly like is that there are often new updates and features. Weekly or even several times a week, there is news about new functions. The support via in-app chat is also reliable and has so far answered all our questions quickly. The performance is also fine. I find the pricing absolutely fair. Compared to the competition, you get a lot for under €25 per seat. We haven't been able to test the Moco MCP yet, as the current data protection regulations don't make it easy. But that's not Moco's fault, and we're working on a solution. However, I think it's great that Moco takes the topic of AI seriously, but doesn't just jump on the hype train, instead first calmly examining what makes sense. Overall, I am very satisfied and would recommend Moco at any time. Keep it up, please! Review collected by and hosted on G2.com.

I would like to have more options to create my own reports in an editor. The pre-made reports are nice but somewhat scattered and not always what we need. I would also like to be able to filter faster in the lead view and see at a glance the leads that came in last. The most important pain point: I would like to handle planning and project times in our project management tool and then synchronize them with the Moco projects via API and corresponding logic. Unfortunately, the Moco browser plugin is not sufficient for our purposes. However, this is complaining at a high level. Overall, we are very satisfied. Review collected by and hosted on G2.com.

I very much like the very fast and passionate customer support. When you've got an idea for impromvements, they are very thankful for new ideas or other perspectives. The team feels like they are very passionate about their product and it shows. I like the overall clean design, look and feel of the software. No distractions, only performance and a powerful tool. Other agancy softwares feel designy and over-produced. But with MOCO you've got a product, that knows what its for - and does not hide behind fancy UIs. Integrations with e.g. Slack or ClickUp are super easy to set up and make the workday more efficient. This means that time entries from ClickUp can be automatically recorded in MOCO via the integration. There are little to no performance issues and maintenance work is announced in time. If there are issues anyway, support is here to fix it fast and reliable. They are testing new ways such as AI Integrations.

Overall the pricing for this high end product is more than justified. Review collected by and hosted on G2.com.

At first, the design struck us as almost "too minimal," but it turned out that this ensures you really use MOCO only for its intended purpose, without getting distracted by the user interface. Working efficiently with it is genuinely fun. Review collected by and hosted on G2.com.

We use MOCO for everything – lead management, offers, time tracking, and invoicing. It's great to have all these tools bundled into one platform instead of juggling separate software for each step. Very satisfied with how smoothly it all works together. Review collected by and hosted on G2.com.

One thing that's missing: you can't like or react to comments. A small feature, but it would make internal collaboration and communication within MOCO even smoother. Review collected by and hosted on G2.com.

I like how MOCO enables simple and straightforward organization of projects and client orders without having to fill out 100 fields per project. The tool is simple, sleek, and smart in its functionality, and the quick support is a big advantage. MOCO is constantly evolving and offers quick wins. The planning and coordination in everyday life are very helpful, as we as a team can effectively plan our resources for projects and always have an overview of our workload and available capacities. I find it particularly positive that communication from lead to invoicing can be completely carried out in MOCO, sometimes even with integrated processes like invoice approval, without having to leave the tool. Additionally, the initial setup of MOCO was very good and understandable. Review collected by and hosted on G2.com.

We would like to define the permissions for each user in the software in more detail. As a team leader, I cannot access my employees' data, for example. I can either see the recorded data of all employees (not just my own) or only my own. Review collected by and hosted on G2.com.

What I like most about MOCO is that the user interface is very tidy and modern. It is easy to operate everything on any device. I appreciate the AI receipt capture because it helps us save time since not everything has to be done manually anymore. All colleagues can upload their receipts, and our back office only needs to assign the receipts to the projects. Everything else happens fully automatically. Review collected by and hosted on G2.com.

The only thing that urgently needs improvement is the MOCO Mobile App, because when scanning receipts, it sometimes just crashes. One could definitely consider whether to provide more functions in the Mobile App, because currently it is only possible there to book times and submit expenses. And it would actually be nice if more features from the main platform, which runs in the web browser, were also available there. It was a very complicated process because we first had to export all the data from the old agency software, which cost a lot of time and money. Review collected by and hosted on G2.com.

I find that the MOCO system is relatively simple and transparent, it doesn't have many unnecessary functions that would clutter the interface. I am very satisfied with how reliably the system has worked for me for many years. Good user experience is certainly part of it as well. This has led me to recommend it often. Review collected by and hosted on G2.com.

I find the settings menus somewhat complicated. I often feel the need not to write invoices through MOCO itself, but to work with credit notes for my customers. For this, I can only do a manual post-entry in MOCO, which is a relatively complicated process where I have to switch every time and do not want an automatic invoice number and assignment. All of this is very complicated and extensive. Review collected by and hosted on G2.com.

I love the user-friendliness of MOCO. It is so straightforward and you always find what you want. The initial setup was super easy. I have no current criticisms, because whenever there were any, they were passed on and missing features were introduced. MOCO just seems to be better than the previously used Orgamax. Review collected by and hosted on G2.com.

The "To-Do Feature" could be further developed. Currently, it is still very useless. Review collected by and hosted on G2.com.

Very easy, all features I need for us as a small company. Review collected by and hosted on G2.com.

Sometimes I wish there were more automation—for example, in the billing schedule—so that I could automatically import quotes instead of having to enter them manually one by one. Review collected by and hosted on G2.com.

Very clear, and the UI has been improved over the years by user feedback. Review collected by and hosted on G2.com.

To-do lists cannot be assigned to individual employees. The monthly overview takes some getting used to. Review collected by and hosted on G2.com.

Its the most simplified but still powerful CRM Software we know! Everything is fast and super logical! Review collected by and hosted on G2.com.

That i can not use different tax rates on one invoice Review collected by and hosted on G2.com.