The interface is laid out very clearly. The process is exceptionally secure, with two-step verification that takes place very quickly. Review collected by and hosted on G2.com.
I have no complaints whatsoever about MineralTree, at this point. So far, it's exactly what I need and works perfectly. Review collected by and hosted on G2.com.
AI helps with the speed of the data entry process. Implementation went smoothly. Another positive of MineralTree is that it will detect a duplicate, saving time for the processor that may overlook it. Review collected by and hosted on G2.com.
There is a small lag in time that slows the A/P process. Specifically, when an invoice is scanned in, you will have to wait overnight to process that invoice. Review collected by and hosted on G2.com.
MineralTree is a great platform for AP as it is able to sync with nearly all popular accounting software in the same manner, whether it's cloud-based or not. Being able to use the same platform for clients with both versions of Quickbooks, as well as Xero and other options, really ups the value. It's also super reliable, and fast to sync info back and forth. Review collected by and hosted on G2.com.
I don't love the price, and I really don't love the price when we're also being asked to pay by the transaction in addition to the annual subscription fee. Additional training or information on the document interface and Silverpay sides would also be helpful.
Since my initial review, the price has just about doubled, and now there is a significant monthly fee as well. Review collected by and hosted on G2.com.
Thank your for your feedback, we do appreciate it!
Syncing overnight and ability to pay via ACH Review collected by and hosted on G2.com.
Applying credits doesn't seem to always work Review collected by and hosted on G2.com.
Thank you so much for your feedback!
The application is very intuitive and easy to use. Syncing with the ERP is relatively quick as well. Review collected by and hosted on G2.com.
The processing of PO match bills is a bit quirky. If not processed in the right manner, the bill will unlink/unmatch and not decrement the PO. Review collected by and hosted on G2.com.
So easy and organize we can keep track of our bills and payments. Customer service super reliable 99.99% of my requests got resolved and always within 2-3 hours. Review collected by and hosted on G2.com.
Least helpful is to download reports from a specific matter. For example, a list for all projects that we use to code invoices. Review collected by and hosted on G2.com.
Mineral Tree is helpful in getting our payments out quickly and easily. Review collected by and hosted on G2.com.
Sometimes the search feature is a bit difficult, not locating a vendor if not enough of the name is entered. Review collected by and hosted on G2.com.
User friendly, with the ability to see each invoice. Much easier to pay vendors than other services Review collected by and hosted on G2.com.
The search feature could be easier to use. There could be more reports to generate. Review collected by and hosted on G2.com.
MineralTree reduces the time it takes to process AP invoices not only because the automation picks up invoices coming to approvers, but because we no longer have to have the invoice approval process and entries process done separately. The support team chat function offers a quick response. They offer a variety of reports to help us process payments, reconcile to our accounting software and manage our vendor update controls. Allows multiple levels of user access to maintain controls. Review collected by and hosted on G2.com.
There is no AP aging report; we have to manipulate the bill detail report for aging. We updated our company logo and MineralTree would only fix it for a large amount of money. Since we are growing, it was necessary for us to create multiple holding companies when we set up MineralTree since new subsidiaries could not be added to our current MineralTree companies if we did not. The response time to set up Silverpay has been terrible. Review collected by and hosted on G2.com.
Thank you for your feedback, we greatly appreciate it.
Professional Excellent Service, two-way sync between MT and ERP Review collected by and hosted on G2.com.
The user interface need to be more user-friendly, needs click-copy capability Review collected by and hosted on G2.com.
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Averages based on real user reviews.
2 months
10 months
9%
