MineralTree Reviews & Product Details

MineralTree provides secure, easy-to-use, end-to-end Accounts Payable and payment automation solutions that reduce costs by more than 75%, increase visibility and control, mitigate fraud and risk, while improving cash flow. More than 2,000 mid-sized companies, as well as several financial institutions, rely on MineralTree to help transform the finance function from a cost center to a profit center. With MineralTree, you can be up and running in days.

Seller

Global Payments

Discussions

MineralTree Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Shannon Hanlon (Sr Manager, Demand Generation)

Used by Brandtrust and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

MineralTree Integrations

(9)

Verified by MineralTree

MineralTree Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is MineralTree, and what problem is it built to solve?

MineralTree is used to automate accounts payable, bringing invoice capture, coding, approvals, and payments into a more centralized digital workflow. It helps teams reduce manual data entry and paper-based processing while keeping invoices and payment activity organized.

What languages does MineralTree support?

MineralTree supports 1 language: English.

What company sizes and industries is MineralTree the best fit for?

MineralTree’s positive-use fit clusters around small and mid-market organizations, with users also represented at larger companies. Accounting-heavy teams and organizations in several recurring industries also appear among its users.

Company size: Small businesses and mid-market organizations are the most prominent segments; enterprise organizations are represented as well.
Industries: Accounting, nonprofit organization management, biotechnology, financial services, and wholesale are recurring segments.

How long does it take to implement MineralTree across a team?

Implementation reports most often fall within the first three months, with under one month the most common range. Some teams report longer rollouts.

What customer support options does MineralTree provide, and how do users find the overall support experience?

Support is available through self-service and direct channels, including chat, email/help desk, and phone. The experience is often described as responsive and helpful, including during implementation and when resolving technical or sync issues; some users do encounter delays or need support to resolve problems.

What is the experience like for teams switching to MineralTree from another tool?

Switching to MineralTree has involved moving from QuickBooks-based workflows, AvidXchange or BILL, and other AP or bank processes. The change is described as bringing invoice approvals and payments into a more unified workflow, with integration to accounting systems and automation replacing manual entry or less reliable payment processes; support and payment issues with prior tools also feature among the reasons for switching.

What tools and platforms does MineralTree integrate with, and how do these integrations help users get more value from the product?

MineralTree offers 9 integrations, primarily with accounting and ERP platforms. These connections can reduce duplicate entry and keep invoices and payment records aligned with accounting workflows, though users describe integration quality as dependent on the system and setup.

Accounting and ERP: Acumatica, Microsoft Dynamics 365 Business Central, mip, NetSuite, QuickBooks Desktop Pro, QuickBooks Online, Sage 50cloud Accounting, Sage Intacct, and Xero.

What features or capabilities could make MineralTree even more useful?

MineralTree could be more useful with stronger support for credit handling, reporting, and complex invoice workflows. Recurring improvement requests include:

Make it easier to apply and manage vendor credits or credit memos within the AP workflow.
Expand reporting, including more flexible report creation and additional AP and aging views.
Improve purchase-order matching and handling of invoices with exceptions or complex coding needs.
Give approvers and staff clearer visibility into invoice stages, payment status, and workflow activity.

G2 reviews are authentic and verified.

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Joe S.

Small-Business (50 or fewer emp.)

5/9/2024

"Clear, swift, and secure!"

5/5

What do you like best about MineralTree?

The interface is laid out very clearly. The process is exceptionally secure, with two-step verification that takes place very quickly. Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

I have no complaints whatsoever about MineralTree, at this point. So far, it's exactly what I need and works perfectly. Review collected by and hosted on G2.com.

Verified User in Gambling & Casinos

Small-Business (50 or fewer emp.)

6/26/2024

"Learning new system"

4/5

What do you like best about MineralTree?

AI helps with the speed of the data entry process. Implementation went smoothly. Another positive of MineralTree is that it will detect a duplicate, saving time for the processor that may overlook it. Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

There is a small lag in time that slows the A/P process. Specifically, when an invoice is scanned in, you will have to wait overnight to process that invoice. Review collected by and hosted on G2.com.

Patrick B.

President

Small-Business (50 or fewer emp.)

Originally submitted 10/4/2022

"Love the simplicity and reliability, but it's expensive."

4/5

What do you like best about MineralTree?

MineralTree is a great platform for AP as it is able to sync with nearly all popular accounting software in the same manner, whether it's cloud-based or not. Being able to use the same platform for clients with both versions of Quickbooks, as well as Xero and other options, really ups the value. It's also super reliable, and fast to sync info back and forth. Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

I don't love the price, and I really don't love the price when we're also being asked to pay by the transaction in addition to the annual subscription fee. Additional training or information on the document interface and Silverpay sides would also be helpful.

Since my initial review, the price has just about doubled, and now there is a significant monthly fee as well. Review collected by and hosted on G2.com.

Response from Courtney Nigro of MineralTree

edit

Thank your for your feedback, we do appreciate it!

Patrick W.

Accounting Manager

Small-Business (50 or fewer emp.)

Originally submitted 7/25/2023

"Accounting Manager"

4.5/5

What do you like best about MineralTree?

Syncing overnight and ability to pay via ACH Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

Applying credits doesn't seem to always work Review collected by and hosted on G2.com.

Response from Courtney Nigro of MineralTree

edit

Thank you so much for your feedback!

Yvonne C.

Mid-Market (51-1000 emp.)

2/12/2024

"Reduce your P2P cycle. Bill processing and payments take half the time!"

5/5

What do you like best about MineralTree?

The application is very intuitive and easy to use. Syncing with the ERP is relatively quick as well. Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

The processing of PO match bills is a bit quirky. If not processed in the right manner, the bill will unlink/unmatch and not decrement the PO. Review collected by and hosted on G2.com.

Jovanna C.

Mid-Market (51-1000 emp.)

2/22/2024

"VIP Customer Service"

5/5

What do you like best about MineralTree?

So easy and organize we can keep track of our bills and payments. Customer service super reliable 99.99% of my requests got resolved and always within 2-3 hours. Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

Least helpful is to download reports from a specific matter. For example, a list for all projects that we use to code invoices. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Small-Business (50 or fewer emp.)

6/26/2024

"Aides in the process"

4.5/5

What do you like best about MineralTree?

Mineral Tree is helpful in getting our payments out quickly and easily. Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

Sometimes the search feature is a bit difficult, not locating a vendor if not enough of the name is entered. Review collected by and hosted on G2.com.

Ben S.

Mid-Market (51-1000 emp.)

2/16/2024

"Great product for the most part"

4.5/5

What do you like best about MineralTree?

User friendly, with the ability to see each invoice. Much easier to pay vendors than other services Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

The search feature could be easier to use. There could be more reports to generate. Review collected by and hosted on G2.com.

Antionette P.

Small-Business (50 or fewer emp.)

7/20/2023

"Decreased AP Time"

3.5/5

What do you like best about MineralTree?

MineralTree reduces the time it takes to process AP invoices not only because the automation picks up invoices coming to approvers, but because we no longer have to have the invoice approval process and entries process done separately. The support team chat function offers a quick response. They offer a variety of reports to help us process payments, reconcile to our accounting software and manage our vendor update controls. Allows multiple levels of user access to maintain controls. Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

There is no AP aging report; we have to manipulate the bill detail report for aging. We updated our company logo and MineralTree would only fix it for a large amount of money. Since we are growing, it was necessary for us to create multiple holding companies when we set up MineralTree since new subsidiaries could not be added to our current MineralTree companies if we did not. The response time to set up Silverpay has been terrible. Review collected by and hosted on G2.com.

Response from Courtney Nigro of MineralTree

edit

Thank you for your feedback, we greatly appreciate it.