Mimecast Security Behavior Management Reviews & Product Details

What stands out to me about Mimecast Security Awareness Training is its combination of short, video-based learning and phishing simulations. The practical scenarios are designed to help employees recognize suspicious emails and other social engineering attempts, while the training content makes security topics more approachable for non-technical users. I also see value in the reporting features, which can help organizations track training participation and identify areas where employees may need additional guidance. Review collected by and hosted on G2.com.

One area that could be improved is the variety and customization of the training content. Repeated modules may become less engaging over time, so a broader selection of fresh scenarios would be valuable. More role-specific content for teams such as IT, finance, and HR could also make the training more relevant. I would also like to see flexible reporting and filtering options to help organizations identify knowledge gaps and target follow-up trainings. Review collected by and hosted on G2.com.

I like Mimecast Security Awareness Training’s practical, engaging, and easy-to-understand approach to cybersecurity education. The phishing simulations and interactive modules help me recognize real-world threats and apply what I learn in everyday situations. The training makes cybersecurity awareness accessible and helps me build safer habits without being overly complicated or time-consuming. I also found the initial setup relatively straightforward and user-friendly, with a clear interface and guided configuration that made it easy to get started with training modules and phishing simulations. Review collected by and hosted on G2.com.

I find some modules repetitive, and I’d like more realistic, role- and industry-specific scenarios. I’d also like more customization, more intuitive progress tracking, and shorter modules. It would be helpful to skip topics I’ve already mastered and focus on areas where I need improvement. Clearer documentation for some customization and integration options would make setup smoother. Review collected by and hosted on G2.com.

I use Mimecast Security Awareness Training to run phishing simulations, which have helped employees become more careful and lowered our click rate on suspicious emails. I like the short, entertaining, easy-to-follow training videos, and employees remember the lessons. The reporting works really well: the dashboards and metrics show each user’s risk level, help us see who needs more attention, and let us track improvement over time. It’s a solid, easy-to-use platform with clear reporting. Using it alongside Mimecast Email Security helps us connect real email threats with the topics in our simulations and training. Having both with the same provider makes management simpler, with one contract, one support team, and one platform to manage, which saves our team time. Review collected by and hosted on G2.com.

I find the phishing templates and training content somewhat limited to adapt. I’d like an easier way to create and edit templates, including adding our company logo, colors, and email style, so the simulations look more like the real emails our employees receive. Review collected by and hosted on G2.com.

What I like best about Mimecast Security Awareness Training is that it provides practical, easy-to-understand information that helps me recognize potential security risks and make safer decisions in my day-to-day work. I appreciate that it focuses on real-world situations, such as phishing emails and suspicious links, because it makes cybersecurity feel relevant and actionable rather than just theoretical. Review collected by and hosted on G2.com.

One thing that could be improved is having more interactive activities and real-life scenarios to make the training even more engaging. Shorter modules with practical examples and quizzes could also help reinforce key concepts and make it easier to apply what we learn in our daily work. Review collected by and hosted on G2.com.

I like most about Mimecast security awareness training is its practical, user-focused approach to cybersecurity education. The training is easy to understand engaging, and covers real- world threats such as phishing, social engineering and suspicious email behavior. I also appreciate that the content helps employees recognize threats in situations they are likely to encounter in their daily work, making security awareness more actionable rather than purely theoretical Review collected by and hosted on G2.com.

Some of the training can feel a little repetitive, especially when covering similar topics in multiple modules. I think shorter with more practical , real- life example would make it more engaging. Review collected by and hosted on G2.com.

The best part is definitely the short, sitcom-style videos. Corporate IT training is usually painfully boring, but Mimecast uses humor and recurring characters (like the 'Human Error' guy) that actually make you laugh. The modules are only 2 to 3 minutes long, so they don't eat into my workday, and the lessons genuinely stick with you because they're entertaining Review collected by and hosted on G2.com.

The main drawback is that the overall content library isn't as massive as what you might find with some other big competitors (like KnowBe4). If you are looking for highly specialized, role-specific training modules for different departments (like specific compliance training for HR or finance), Mimecast's options are a bit more limited. It excels at general security awareness, but falls a bit short on niche compliance topics Review collected by and hosted on G2.com.

I use Mimecast Security Awareness Training for my security needs and to help keep my devices up to date. It helps me feel more secure, worry less about what’s happening with security, and focus on my job. I like how easy and simple it is to get started and sign up. The interface feels seamless and easy to follow, and the setup took about two seconds. I also appreciate being able to call customer service or use the in-house AI to get answers. It’s been great. Review collected by and hosted on G2.com.

I don’t have many issues, but I think the AI could be improved with more generative thinking and a better understanding of what I’m saying when I ramble. I’d also like it to remember details or information so I don’t have to enter the same things each time, with the option to turn that feature on or off. Review collected by and hosted on G2.com.

We like the practical connection between phishing simulations, user training, and measurable results. We can assess how employees respond to simulated phishing, organize campaigns for different user groups, and review participation and results. The reporting helps us spot patterns and awareness gaps, communicate campaign outcomes to stakeholders, and plan more focused follow-up training. The initial setup was generally straightforward, and I’m very satisfied with the value and ROI Mimecast Security Awareness Training brings to organizations. Review collected by and hosted on G2.com.

I’d like more flexibility in campaign configurations and reporting. More intuitive options to customize campaigns and tailor reports to specific organizational needs, along with clearer ways to compare results across campaigns and track changes in employee responses over time, would help. I’d also value a more streamlined administration experience and more guided setup instructions with practical recommendations for initial campaign configurations, especially when managing awareness programs across multiple departments. Review collected by and hosted on G2.com.

I like the little video modules because they’re funny but informative and keep people engaged. The real-time training helps too. I find it helpful to use Mimecast Security Awareness Training through Teams and send videos that way so they get to the right people. It also helps new hires get acclimated and keeps us up to date on changes. The setup seemed pretty easy, with nothing too difficult about it. Review collected by and hosted on G2.com.

I wouldn't say there's anything that seems to be lacking, but sometimes the videos can be a little overly worded. I feel like a five-minute video could be streamlined to maybe three minutes. Review collected by and hosted on G2.com.

During our proof-of-concept (PoC) evaluation, what stood out most was Mimecast's engaging, humor-driven micro-learning approach. The short, sitcom-style modules were effective in keeping engagement high during testing without causing training fatigue. Additionally, evaluating the SAFE Phish feature demonstrated how easily actual targeted attacks can be converted into custom phishing simulations for high contextual relevance. The platform’s automated campaign scheduling and intuitive SAFE Score risk dashboard also make tracking human risk metrics very streamlined. Review collected by and hosted on G2.com.

During our solution evaluation, we noted that while the out-of-the-box video content is high quality, customization options remain somewhat limited when attempting to align modules with highly specific internal security policies. Additionally, administrative reporting in the trial environment could offer more granular, flexible filtering for department-level analytics, and highly technical teams might require supplementary advanced training beyond the core comedic modules. Review collected by and hosted on G2.com.