I like that there are not a bunch of steps to permit an email Review collected by and hosted on G2.com.
I don't like that it can take hours to receive a notice Review collected by and hosted on G2.com.
We just started using MIMECAST to send files which require a secure platform or are very large. Review collected by and hosted on G2.com.
I have not yet encountered anything about MIMECAST which I do not care for. Review collected by and hosted on G2.com.
Like the fact that we have been able to integrate this into our move to Office365. We now have the best of both worlds. Review collected by and hosted on G2.com.
Having to go through a channel partner for changes. I don't understand why we cannot deal directly with Mimecast, it would make for a much better overall experience Review collected by and hosted on G2.com.
security options for scanning bad attachments, customizations, forensic work Review collected by and hosted on G2.com.
outlook plugin needs some work and web interface is not the most intuitive. I feel I have to call support too often. Review collected by and hosted on G2.com.
Learns the emails that you want to receive Review collected by and hosted on G2.com.
Sometimes when releasing an email I'm worried that I will not get it Review collected by and hosted on G2.com.
The auto blocking and filtering, spam control. Review collected by and hosted on G2.com.
The delay in getting emails or notified that something is blocked. The overhead Review collected by and hosted on G2.com.
The product offers a backup of emails that can be accessed remotely via the web interface.
The search functionality is better than that offered in Outlook Review collected by and hosted on G2.com.
The web interface has improved immensely since I first started using the product, however I still feel it could be improved. Review collected by and hosted on G2.com.
Works well once setup. The system is good and gives us a lot of control. Reporting is good. Cloud based for continuity. Review collected by and hosted on G2.com.
Customer support can be challenging at times, they have some really good techs, and some that make you feel as you are bugging them when you call. Some of the navigation is clunky, but they just did an upgrade to the interface and it flows better. Review collected by and hosted on G2.com.
Now that we've been using Mimecast for over a year I would have to say that the things I like best are that fact that users can now restore and search for any past email without having to come to the IT department, this frees up time for IT and more importantly allows the users to retrieve the archived email much quicker. The other big thing is email continuity, When our Exchange server went down months ago the Mimecast Outlook plugin we have installed company wide detected the failed connection to the local server and jumped into action by connecting directly to Mimecast and pulling down copies of the email in queue. After Exchange came backup Mimecast delivered the queued messages to Exchange and the Outlook plugins where smart enough to tell the Outlook clients not to re-pull the messages it already. Other than a few people noticing a pop-up in Outlook telling them that they are now in continuity mode operations continued as normal. Our next Exchange upgrade will be to an All-In-One Exchange server, I'm not installing two Client Access Servers and Multiple Database Servers anymore, there is not need be cause we have the continuity through Mimecast now... Review collected by and hosted on G2.com.
There are people in our company that love to keep hundreds of folder in their inbox being super-organized with projects and customers. I find that the way that these employees have used Outlook has caused them to not be so open to what Mimecast has to provide. I say that because althought Mimecast replicates the folders within people's Outlook to that in the Archive, for easy searching, It does not remove folders (BECAUSE IT'S AN ARCHIVE SOLUTION! Sorry , was talking to the users there....) Mimecast archive keeps every folder that create in Outlook, it stays in the Archive forever (well,...retention policy). Of course it does this for email but folders to......To me, no big deal at all - I don't care if my folder structure in the my Archive does not match that of my Outlook. When I use Mimecast I used the email search feature because I'm looking for email, not worrying about folders.... I'm elaborating on this because it's been a battle to get the stubborn super-organized users to accept it but in the realm of things this is a small, small, small.... "issue". Review collected by and hosted on G2.com.
I like the simplicity of the software. easy to access. Review collected by and hosted on G2.com.
There is nothing about Mimecast I dislike Review collected by and hosted on G2.com.
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