Milumo Reviews & Product Details

Milumo is a team inbox for a company's WhatsApp and Instagram Direct, built on Meta's official API. Several agents answer on the same number from the browser, each with their own login, and every conversation has an owner. The number stays in the WhatsApp Business app on the phone, and replies sent from the phone show up in the team inbox (Meta's coexistence). Besides the shared inbox, Milumo has a sales board whose stages move on their own, campaigns with Meta-approved templates (sent, delivered, read and failed per recipient, with Meta's reason, plus who replied and how much each campaign sold) and no-code block automations: keyword, buttons, questions, waits, conditions and away messages. The bot goes quiet as soon as a human replies. Agencies handle several clients with one login, each client in its own workspace. Plans from US$ 49 to US$ 199 per month (R$ 197 to R$ 599 in Brazil), with a 7-day free trial. Milumo does not charge or cap messages; Meta charges per message directly on the customer's Meta account, with no Milumo markup.