Outlook is a wonderful program for managing multiple email accounts on either Windows or Mac. It has a ton of plugins for popular meeting platforms such as Webex/Zoom/Google Meet: They are constantly adding new features and this is pretty much the best email platform on the market. Review collected by and hosted on G2.com.

The Mac and Windows versions are very different and I don’t love how the “New” Outlook looks. It can also be difficult to transfer a users data file and/or recovering OST files when upgrading versions. Review collected by and hosted on G2.com.

It’s super reliable and keeps all my emails, calendar, and meetings in one place. I like how easy it is to stay organized and not miss anything important during a busy day. Review collected by and hosted on G2.com.

I actually find Outlook very solid overall, but if I had to mention something, it can feel a bit feature-rich at first until you get used to it. Other than that, it works really smoothly for me. Review collected by and hosted on G2.com.

Outlook’s biggest strength is how effortlessly it keeps your workday organized.

What stands out

- Email, calendar, and tasks all in one place, so you’re not jumping between apps.

- Clean, familiar interface that makes it easy to stay on top of messages.

- Powerful search that helps you find anything quickly.

- Smart scheduling tools, especially when coordinating meetings across teams.

- Reliable integration with Microsoft 365, which keeps everything connected and consistent.

It’s the kind of tool that quietly supports your workflow and helps you stay in control of your day. Review collected by and hosted on G2.com.

Outlook’s weak spot is that it can feel heavy and slow, especially when your inbox is large or when switching between features. Some settings are buried deeper than they need to be, and occasional sync hiccups can interrupt your flow Review collected by and hosted on G2.com.

I still use the older version because it feels clean and well organized. I especially like the calendar features and the to-do organizers, which make it easy for me to keep track of what I need to do. Review collected by and hosted on G2.com.

Office tries to do too many things at once, which makes it feel heavy and less focused overall. Instead of feeling streamlined, it comes across as overloaded, and that takes away from the experience. Review collected by and hosted on G2.com.

I’ve been learning more tricks with the upgraded outlook MSO365 I really love being able to change the fonts to easily recognize various senders and also the prepared templates that are saved I can easily just drop into repetitive messages. Review collected by and hosted on G2.com.

I really like the old style and layout of Outlook as opposed to the new layout is a little difficult to use so I prefer to keep it on the previous style. Review collected by and hosted on G2.com.

This is very useful for me in managing email communications, calendars, contracts, and meetings from a single platform. Its intuitive interface makes it easy to prioritise messages, organise inboxes, and track important conversations. Review collected by and hosted on G2.com.

One area where Microsoft Outlook could improve is its performance when managing very large mailboxes or long email threads, as it can occasionally become slow or take extra time to sync. Review collected by and hosted on G2.com.

I like how the interface is simple yet still advanced. It also integrates well with the applications I already use, and it isn’t resource-intensive. Using coplit to help format my emails makes my life easier and saves me time. Review collected by and hosted on G2.com.

If there’s anything I’d complain about, it’s that I’m not really a fan of the blue theme. Also, the AI within Coplit sometimes oversimplifies email summaries. Review collected by and hosted on G2.com.

I’ve been using it for close to eight years, and it’s just become part of my routine. It feels familiar, and I don’t have to think about it much. Day to day it’s easy enough: search is quick most of the time, and the focused inbox keeps junk out so my client threads don’t get buried. Recall has saved me a few times inside our org when I hit send too fast. It also feels more reliable lately than it used to, although it won’t help if the email has already gone to someone outside the company. For client communication it’s solid—I don’t fight the app—and security-wise, sign-in is tied to our company account, so it feels locked down and sensible.

Getting it up and running on new machines has mostly been smooth. I sign into Microsoft 365, it pulls down my mailbox and calendar quickly, company policies kick in, and I don’t need to fiddle with much. Years back we did have a couple of profile hiccups and a massive OST that got cranky; I had to reset things and rebuild the index. It took a chunk of a day, but once it was done it stayed stable. Since then, updates roll in quietly and I just keep working. I’m in Outlook basically all day, five days a week—reading, writing, scheduling—so my usage is high, and it keeps up.

Feature-wise, there’s a lot I actually use instead of just ignoring. Rules and categories help me keep client work sorted, and delay send is a lifesaver when I want a second look. Shared mailboxes make teamwork simpler, and calendar invites drop in a Teams meeting so I don’t have to think twice. Attaching files from OneDrive is clean, and it turns the attachment into something that stays updated, so versioning doesn’t bite me as much. Search across years is good, though sometimes the index gets weird and I have to rebuild it—annoying, but not a deal breaker. Integrations are strong for me: Outlook plays nice with Teams and SharePoint. A couple of add-ins like CRM were hit or miss; one made things sluggish, so I removed it and it was instantly better. Support-wise, the official help pages and community posts usually get me unstuck. It’s not perfect, but it’s enough to move forward.

Overall, I’d definitely recommend it. It’s the most complete email and calendar app I’ve used on Windows, it handles client comms without drama, recall inside the org has bailed me out more than once, and the whole setup feels secure under our company account. It’s not flawless—no app is—but for day-to-day work it does what I need and stays out of the way. Review collected by and hosted on G2.com.

Time zones and recurring meetings can get weird. I’ve had a few double bookings because an update didn’t sync correctly to a shared calendar, or the meeting showed up late. Forwarding meeting invites to a client also isn’t always straightforward; sometimes people end up with two versions, or the attachment gets lost. The new Outlook direction versus classic adds another layer of confusion: buttons move around, some features seem to disappear, and I have to re-learn where things are, like Delay Send or Message Options. It’s fine once you settle in, but the constant changes still steal time.

Email recall is much better within the org now, but it can create a false sense of safety if you forget it won’t pull back something sent externally. I still double-check sensitive emails and often use Delay Send, because recall isn’t a magic undo. Sync on shared mailboxes can lag too; unread counts get out of sync, and it makes me think I missed a message when the cache just didn’t update. Review collected by and hosted on G2.com.

I can check my emails, manage my calendar, set reminders, save contacts, and create tasks without opening many apps. It keeps my life organized.

Send and receive important emails,Check my class or meeting schedule using the calendar,Set reminders for assignments, exams, and tasks,Save important contacts,Organize my daily work with tasks Review collected by and hosted on G2.com.

Many features are hidden inside menus, so it takes time to understand where things are. When the internet is slow, Outlook also becomes slow and mails don’t sync properly. Review collected by and hosted on G2.com.

Overall, the benefit of using Outlook is that it integrates well into our company's communication structure. It's a ubiquitous tool across businesses everywhere, so the vast majority of people are familiar with its functions. For our company specifically, it's the common denominator between every department and the majority of our clients. Review collected by and hosted on G2.com.

I find the interface too rigid and almost too corporate. While I have used Outlook in every role throughout my professional life, I still need to reference Google or the help tools to figure out how to set up a feature that would streamline my workflow. In my opinion, if I have been using a tool for 20+ years, I should have a thorough understanding of every feature Outlook offers, and this is not the case. Review collected by and hosted on G2.com.