I love the seamless integration with QuickBooks, which aligns perfectly with my customer and invoice management, saving me from duplicate efforts. The high level of customization allows the platform to adapt to my workflow rather than forcing me to adjust to it. This ability to optimize my personalized workflow and keep everything synced between sales and accounting makes a big difference in my daily operations. I appreciate having reliable customer support and the continuous improvements through new updates. Overall, the flexibility, ease of use, and strong account integration make it a CRM I would confidently choose again. Review collected by and hosted on G2.com.

I found the initial setup process of Method CRM to be quite challenging and overwhelming, especially for new users or those who are not very technical. The system offers a lot of flexibility and customization options, which is great in the long run but can lead to a steep learning curve initially. Additionally, the interface could use a modern update, and I would like to see deeper integration with other popular tools such as Zapier, WhatsApp, or social media platforms to enhance communication and optimization all in one place. Review collected by and hosted on G2.com.

What stands out most is how seamlessly Method integrates with QuickBooks. All customer, invoice, and estimate data syncs in real time, eliminating manual entry and reducing errors. The CRM is also highly customizable we’ve tailored it to match our workflows using drag-and-drop tools and no code automation. Their customer support team is outstanding, offering personalized onboarding and quick responses to setup questions. Review collected by and hosted on G2.com.

The interface feels slightly outdated compared to some modern CRMs, and the learning curve for customization can be steep if you don’t have prior experience with workflow automation. Also, some features like reporting and visual dashboards could be more advanced or visually polished. Review collected by and hosted on G2.com.

It helps me keep track of all of our customers and schedule appropriate follow ups. Review collected by and hosted on G2.com.

Merging people that are entered seems to have quite a few restrictions which I find frustrating, especially when we've accidentally entered the same entity twice. When we delete someone I would like them to be completely gone instead of still showing up. Review collected by and hosted on G2.com.

I find Method CRM helpful for solving customer complaints and verifying customer records, which aids in business management. It excels in accessing and retrieving data efficiently, benefiting my workflow. The system supports my customer service, helped by its integration with Zendesk. Review collected by and hosted on G2.com.

I find setting up and getting used to Method CRM quite difficult initially. It has been a bit challenging for me to grow and become accustomed to its functionalities. Additionally, I think the tracking system could be improved. It would be beneficial if the engineers could enhance the system to aid users in tracking sales locations and the subsequent use of products more effectively. Review collected by and hosted on G2.com.

The interface is extremely clean, making it very easy to use. Everything is presented clearly, which I really appreciate. Review collected by and hosted on G2.com.

Sometimes it won’t load and that’s annoying Review collected by and hosted on G2.com.

We've had a great experience using Method. The service has been consistently reliable, and the platform itself is accessible and user-friendly. Communication with the team has been smooth—our questions are always answered promptly, and any issues we’ve encountered have been resolved efficiently. Overall, Method provides strong support and delivers on what it promises. Review collected by and hosted on G2.com.

I do not have any suggestions for improvement Review collected by and hosted on G2.com.

The base features of Method CRM seem, at first blush, to provide a solid basis from which to manage your customer relationship efforts. Of course, it will take a little getting used to, but it seems as though it’s well laid out, relatively intuitive, and simple to navigate. We will be requesting a few custom Integrations to help our process run smoother, but the fact that those are available is a definite plus.

Update: We had a list of five initial Customization and/or feature integration requests. Of those 53 were already available modules while the other two would take some customization. We are currently waiting for a bid on the cost of those customizations.

I’ve only had the software for a few days and I’m currently diving in to see and use some of the more in-depth features of the software.

That said, when I have had questions or inquiries that needed to be answered, they were swiftly resolved once I got to a human CSR. Every representative I’ve spoken with has been kind, patient, and very knowledgeable to the level of their position (i.e.: I’m not expecting a customer service representative to have all the answers about the customization process, etc.) Review collected by and hosted on G2.com.

Some of the default settings are a little bit difficult to get used to as they don't fit our needs. Most are minor while others are more bothersome and extraneous. I’m told that the customization route could resolve some of these issues so I’m hoping that is the case. Review collected by and hosted on G2.com.

Method CRM has been a game-changer for our workflow. It's incredibly user-friendly, integrates seamlessly with QuickBooks, and helps us stay organized with leads, contacts, and follow-ups. The customization options are a huge plus, and their support team is responsive and helpful. Highly recommend for any small business looking to streamline operations! Review collected by and hosted on G2.com.

Please add dark mode. My eyes get tired from the white screen. Review collected by and hosted on G2.com.

Great way to capture new leads, track opportunities and simple ways to keep things on track by creating activities to help remember to follow up with opportunities - has already saved me from losing 2 opportunities to neglect (forgetfulness). Very easy to use. I use it daily. Love that I can use this anywhere I am as long as I have internet I can check my leads. Very easy to implement and integrate with Quickbooks. Review collected by and hosted on G2.com.

Only issue we are having is sync engine not performing as we want - Method team is very active in helping to resolve anything that happens. Review collected by and hosted on G2.com.

It stores all contact info and easy to navigate Review collected by and hosted on G2.com.

It does have a few glitches, mostly in the mobile app. When I try to search for a contact that I’ve copied and pasted, the search field sometimes greys out, and then I can’t use it. Review collected by and hosted on G2.com.