# Mergo Reviews
**Vendor:** Scriptit  
**Category:** [Google Workspace for Marketing Software](https://www.g2.com/categories/google-workspace-for-marketing)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 20
## About Mergo
Mergo is the 1st email campaign tool built on the new generation of Google add-ons ⭐ Mergo is an add-on available on Google Sheets, Google Docs and Gmail ✔️ With Mergo, you can: - Send personalized emails in bulk in no time to hundreds of recipients - Send a test email to yourself so you can preview it - Automatically import your contacts from Google Contacts in a Sheets - Track all email opens, clicks, responses, bounces, unsubscribes in real time directly from your Google Sheets - Add an unsubscribe link to your mail - Add CC and/or BCC recipients to each email - Schedule your mail merge at a specific date and time - Send mail merges with personalized attachments to each recipient - Send emails from a different email address that has been previously set up as alias in Gmail, or a different reply-to so you don’t miss any responses - Turn Google Docs into Gmail drafts



## Mergo Pros & Cons
**What users like:**

- Users find Mergo to be a **smooth and efficient tool** for email integration and template creation in Google Docs. (3 reviews)
- Users value the **user-friendly interface and dynamic placeholders** , enhancing their email communication efficiency with insights and tracking. (2 reviews)
- Users love the **automation features** of Mergo, enhancing their email efficiency with easy setup and integration. (1 reviews)
- Users value the **fast and responsive customer support** of Mergo, enhancing their overall experience with the tool. (1 reviews)
- Users find Mergo&#39;s **ease of understanding** and quick setup enhances their daily email management experience. (1 reviews)
- Easy Connection (1 reviews)
- Features (1 reviews)
- Flexibility (1 reviews)
- Integrations (1 reviews)
- Setup Ease (1 reviews)

**What users dislike:**

- Users face **connection issues** when emailing multiple contacts, risking blacklisting and experiencing analytics limitations. (1 reviews)
- Users find the **monthly fees expensive** , with $8.99 seeming excessive for the service provided. (1 reviews)
- Users feel that the **limited customization** options for email formatting hinder more creative design choices. (1 reviews)
- Users note the **limited features** of Mergo, particularly in analytics and outreach capacity, restricting usability for larger mailings. (1 reviews)

## Mergo Reviews
  ### 1. Saved Me Tons of Time—My Go-To Tool for Sending 1,000 Emails a Day

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2026

**What do you like best about Mergo?**

It’s saved me a ton of time. For sending 1,000 emails a day, mergo is the first tool that comes to mind.

**What do you dislike about Mergo?**

The fees are a bit expensive. Paying $8.99 per month feels crazy to me.

**What problems is Mergo solving and how is that benefiting you?**

I’m not entirely sure what issue I was dealing with before, but I still feel satisfied with Mergo.

  ### 2. Perfect Integration for Personalized Campaigns

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2025

**What do you like best about Mergo?**

What is great is the fact that you can integrate Mergo into Google Sheets and Gmail, making mail merge campaigns very simple and highly personalized.

**What do you dislike about Mergo?**

The free version has very low sending limits, which can be very insufficient for professional use.

**What problems is Mergo solving and how is that benefiting you?**

Mergo solves the problem of manually sending repetitive emails, allowing for the personalization of emails for hundreds of recipients in just a few clicks.

  ### 3. Simple and Efficient for Google Docs & Gmail Templates

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tenzing T. | Technical Account Manager, Computer & Network Security, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 13, 2025

**What do you like best about Mergo?**

we've been using Mergo mainly for creating templates in Google Docs and attaching them to Gmail, and it has made my workflow much smoother.

**What do you dislike about Mergo?**

the customization options for email formatting could be a bit more flexible, especially for more design heavy templates. But for standard professional communication, it works great.

**What problems is Mergo solving and how is that benefiting you?**

mergo keeps my outreach organized, and fits perfectly into my google workspace setup.

  ### 4. A helpful tool for mail merging

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 28, 2024

**What do you like best about Mergo?**

Good tool with a clean UI to send mails using gmail. The tool have a option to add placeholders which help us to assign dynamic fields. Also can get the insights of delivered, opened, clicked and replied etc which is very useful. Their customer support is very fast and quick. The tool is easy to use and good for my daily use. Can integrate with Gsuite. Can setup quickly

**What do you dislike about Mergo?**

There is nothing ti dislike at this moment

**What problems is Mergo solving and how is that benefiting you?**

We tried different mail mergining tools to send emails with custom fields for personalisation. but noting works fine because of deliverability issue.Found Mergo as a solution for it as of now it is giving a deliverability rate of 98% plus which is best in our case. This is worth for spending

  ### 5. Send emails from Gmail using Mergo

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2024

**What do you like best about Mergo?**

Used mergo to send emails from google workspace. It is easy to setup and send emails. It is a chrome extension which we can connect with google sheet. It will pick data from the cells and send emails to people. Have a tracking feature which helps to understand who opened clicked the emails. Can create followup sequences which reduce worklod. If you're looking for a simple solution to send emails this is a good option.

**What do you dislike about Mergo?**

As it is connected directly with google workspace If you try to mail multiple people you'll get blacklisted easily. It is better for small outreach like maximum 50 per day. Have certain analytics limitation as well. But consider this is a simple mail merge tool

**What problems is Mergo solving and how is that benefiting you?**

Used Mergo to send emails for clients, partners and creators. This is one among the best mail merge extension I've tried and price is also affordable and decent. Eliminates manually sending emails for a same template to  a list of people. You can try if you want to send emails for a list of known people.

  ### 6. Best for mass mailing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rishabh S. | Squash vice captain , Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about Mergo?**

I am using mergo for the last two years, i found this very helpful while sending bulk mail to the company officials and marketing POC's. I can send personalised emails, schedule emails and can even track them.

**What do you dislike about Mergo?**

Sometimes, I find that the emails will directly go into spam. And this is not often this happens may be for 1-2 mails among 100 mails.

**What problems is Mergo solving and how is that benefiting you?**

While sending emails to company officials for collaborations, it is very time-consuming for us to send emails one by one, but by using Mergo, we can send bulk and personalised emails to the company and track them. The tracking feature of Mergo is very effective and helps us identify whom we should send reminders to, etc.

  ### 7. Good Software for Inbox Delivery

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashok kumar k. | Recruitment Experience Platform, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Mergo?**

If you're new to email marketing or looking for advanced capabilities, Mergo provides great value and effectiveness in driving email engagement. Customer support has very quick response and just amazing to reslove the formatting issues in the followup emails. And also it easy to integrate for gmail account by creating APP and easy implemention of addon for tracking the matrics.

**What do you dislike about Mergo?**

There i s nothing to mention about discomfort with managing mergo software

**What problems is Mergo solving and how is that benefiting you?**

This software solves our problem of delivering emails to spam folder of our prospects

  ### 8. Mergo Merge Email Marketing Add-on: Promising Tool with Room for Improvement

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about Mergo?**

What I like best about Mergo Merge is how easy it is to use within Google Sheets. It lets me manage and schedule email campaigns right where I already work, without needing extra software or technical skills. Implementing Mergo in Google Sheets is straightforward and user-friendly. You can set it up quickly without needing deep technical knowledge. The integration seamlessly fits into the Google Workspace environment, making it easy to start automating email campaigns right away.I find myself using it cautiously due to its unreliable email sending limits.When it works, it's effective for managing email tasks, but the unpredictability has affected my overall trust in its reliability for ongoing use.

**What do you dislike about Mergo?**

What bothers me most about Mergo Merge is its unpredictable email sending limits. Even though I'm supposed to be able to send 500 emails per day, I often hit these limits early, causing emails to bounce or get blocked by Gmail. It's frustrating and disrupts my plans for communicating with clients.When I encountered issues with hitting email sending limits prematurely, the support response was not as prompt or helpful as I had hoped. Clearer guidance and quicker resolutions would greatly improve the customer support experience.

**What problems is Mergo solving and how is that benefiting you?**

I love how easy it is to handle email marketing right from Google Sheets. It automates sending emails, tracks how well they're doing, and makes sure my messages get to customers' inboxes. Plus, it works smoothly with Google Workspace, so managing everything in one place is a breeze. It's definitely made my marketing efforts simpler and more effective.

  ### 9. Mergo - A User-Friendly Email Blast Campaign Manager

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bob Z. | Account Management Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Mergo?**

The fact that you can utilize numerous source types for your email blast campaigns.

**What do you dislike about Mergo?**

If you need to make a quick change to an email address or recipient, you have to restart the entire process to enact the change.

**What problems is Mergo solving and how is that benefiting you?**

This product allows us to quickly disseminate information regarding new product releases, documentation updates and/or system outage/performance metrics to our entire user base or to specific subsets of our user base.

  ### 10. The Gmail plugin is incredibly handy & allowing users to organize and monitor responses efficiently

**Rating:** 5.0/5.0 stars

**Reviewed by:** chukka p. | Product Validation Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 12, 2024

**What do you like best about Mergo?**

mainly i see that standard email merging process functionality was awesome and although the slow send feature takes time i have never encounteres any emails being flagged as spam by users

**What do you dislike about Mergo?**

There are  numerous options available in the market but yet having more contextual help to guide me towards information about features would be beneficial. And  i believe ther might be an option to send to people based on a field value buti havent come across a straightforward way to do so

**What problems is Mergo solving and how is that benefiting you?**

I enjoy working with google sheets and this service is designed to complement it perfectly that can track the campaigns and schedule follow up emails easily

  ### 11. Made it easier to create workflows and send emails

**Rating:** 4.0/5.0 stars

**Reviewed by:** Christopher H. | Google Workspace Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Mergo?**

Simple to use. It allows me to create workflows and send personnalized emails

**What do you dislike about Mergo?**

Everything works well but the interface is not very beautiful in my opinion.

**What problems is Mergo solving and how is that benefiting you?**

It allows me to send multiple personnalized emails easier and without spending too much time.

  ### 12. Mergo Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vickey M. | SDET, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2024

**What do you like best about Mergo?**

Helpful to send mail to multiple people and we can view the report as how many people has seen or opened our email.

**What do you dislike about Mergo?**

The free version has only 500 free emails per day and after every 30 mails we need to hit mergo again.

**What problems is Mergo solving and how is that benefiting you?**

Sending same email to multiple people and viewing the response for mail opened or responded in the Google sheet.

  ### 13. Easy Mail Merge for Google Sheets Users

**Rating:** 3.5/5.0 stars

**Reviewed by:** Baraa A. | Employee, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2024

**What do you like best about Mergo?**

Easy to Use and Time-Saving because it integrates seamlessly with Google Sheets

**What do you dislike about Mergo?**

Limited Features because Mergo keeps things simple, which can be a good or bad thing depending on your needs

**What problems is Mergo solving and how is that benefiting you?**

Mergo tackles the hassle of sending personalized emails to multiple recipients

  ### 14. Marketing Made Easy With Mergo

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gianette F. | IT Admin, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 26, 2024

**What do you like best about Mergo?**

Using Mergo is easy and it comes with powerful email markeitng features.
Sending and tracking email marketing is easy

**What do you dislike about Mergo?**

All works well and no issues with Mergo. Has all we need.

**What problems is Mergo solving and how is that benefiting you?**

It has been a great marketing solution

  ### 15. Help increase my Bunises

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dameon w. | Aut Tester, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Mergo?**

Help send out marketing email very fast to client

**What do you dislike about Mergo?**

Some times is is defficult to understand

**What problems is Mergo solving and how is that benefiting you?**

Mergo is helping me get in contact with my clients in the most efficient way possible

  ### 16. Useful but flawed. Company ignores requests for refunds

**Rating:** 1.5/5.0 stars

**Reviewed by:** Michael H. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2022

**What do you like best about Mergo?**

This addon is pretty useful overall. It's handy if you don't need to send any more than ~1500 emails per day and want to keep track of opens, bounces, unsubs, etc..

**What do you dislike about Mergo?**

Their google marketplace page is flooded with fake reviews, so it's hard to judge them before buying.

There's a significant flaw with resetting people who've unsubscribed. After removing someone from the unsubscribed list, if you open that sheet's tracking report, the person will be added back to the unsubscribed list.

If you don't have many sheets to search through, you can manually find the contact and edit/remove their entry. But if you have many sheets it would be very tedious, if not impossible, to find and edit them.

The unsubscribe button is also super easy to misclick because it looks like "small linked text" surrounded by a bunch of whitespace, but it's actually a large invisible bar that spans the full width of the page. 

Deliverability:
When I first tried this app some years ago, I had open rates of around 70%. With other popular email clients like Convertkit, Mailerlite, Getresponse, and SendPulse, I get 50-70% open rates. I'm sending the same emails to the same recipients.

More recently, my Mergo open rates dropped to as low as 20%, and support seemed to have no clue. When I asked for a refund (I just bought it two weeks ago and had to drop my sending to 50/day due to the poor open rates) due to the poor open rates and unsubscribe glitch, they've ignored me.

**What problems is Mergo solving and how is that benefiting you?**

Responding to hundreds of thousands of people who contact us via a form on our website.

  ### 17. My Review for Mergo

**Rating:** 5.0/5.0 stars

**Reviewed by:** Palak C. | Student Trainee, Enterprise (> 1000 emp.)

**Reviewed Date:** June 22, 2022

**What do you like best about Mergo?**

Makes Bulk mailing very easy and efficient and also tracks the mail. The thing that it provides information regarding whether the mail or not makes it superior over other Bulk mailing software, we don't need to add a tracker to the mails seperately.

**What do you dislike about Mergo?**

We can't send personalized emails with Mergo. All other things are very good about this platform.

**Recommendations to others considering Mergo:**

Best Software for bulk mailing

**What problems is Mergo solving and how is that benefiting you?**

I am using it for publicity purposes for different events happening in my college

  ### 18. makes mailing easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.)

**Reviewed Date:** July 08, 2022

**What do you like best about Mergo?**

I like the features like sending a test mail to yourself to preview it, importing contacts automatically in sheets, adding an unsubscribing link to the mail, CC and or BCC recipients, etc.

**What do you dislike about Mergo?**

Nothing as of now. It is the perfect tool for bulk mailing.

**What problems is Mergo solving and how is that benefiting you?**

Two of my keen problems which are solved by Mergo are
- Schedule your mail merge at a specific date and time and
- Send emails from a different email address that has been previously set up as an alias in Gmail, or a different reply-to so you don’t miss any responses.

  ### 19. Perfect tool for mail merge

**Rating:** 4.5/5.0 stars

**Reviewed by:** Danish  A. | Executive Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 06, 2022

**What do you like best about Mergo?**

It is very useful to send bulk emails in one go. it saves a lot of time. I wish i had this tool earlier.

**What do you dislike about Mergo?**

I think they can add more attractive emojis otherwise all other features work well.

**What problems is Mergo solving and how is that benefiting you?**

Sending emails with mail merge, different templates for email. Employees have become more efficient by using this tool.

  ### 20. Mail merge solution review - Mergo

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nitin T. | Digital Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2021

**What do you like best about Mergo?**

The contact integration makes things simpler and saves a lot of time. In addition, I also like the fact how simple it is to use Mergo with the campaign performance report and managing contacts.

**What do you dislike about Mergo?**

Can add a feature with ready made templates that anyone can use for common business email announcements e.g change in policy, new product launch etc.

**What problems is Mergo solving and how is that benefiting you?**

Email campaigns from management's desk, important announcements going out from MDs email address and keeping track of the complete performance of the campaigns, and easy reporting.


## Mergo Discussions
  - [What is Mergo used for?](https://www.g2.com/discussions/what-is-mergo-used-for) - 2 comments

- [View Mergo pricing details and edition comparison](https://www.g2.com/products/mergo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+03%3A52%3A02+-0500&secure%5Bsession_id%5D=3ab50487-53fd-4224-8c54-5027ff40830b&secure%5Btoken%5D=74fd258e03432f7bdd089da8dcb5b6e1fc0a869f89a29bf563c4a9de2afd6d09&format=llm_user)
## Mergo Integrations
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)

## Mergo Features
**Agentic AI - Google Workspace for Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

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