--- title: MENUU Online Ordering, Marketing AI & Consumer Insights Reviews meta_title: 'MENUU Online Ordering, Marketing AI & Consumer Insights Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how MENUU Online Ordering, Marketing AI & Consumer Insights works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 7 scale: '5' date_modified: '2026-07-17' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # MENUU Online Ordering, Marketing AI & Consumer Insights Reviews **Vendor:** MENUU Software **Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) **Average Rating:** 4.9/5.0 **Total Reviews:** 7 ## About MENUU Online Ordering, Marketing AI & Consumer Insights MENUU Software offers first rate online ordering along with advanced features such as Loyalty, Consumer Insights, Marketing AI and 24/7 Support. ## MENUU Online Ordering, Marketing AI & Consumer Insights Pros & Cons **What users like:** - Users value the **ease of use** of MENUU, enhancing customer interactions and simplifying operations significantly. (5 reviews) - Users commend MENUU for its **excellent customer support** , highlighting the team's readiness to assist and optimize user experience. (3 reviews) - Users appreciate the **ease of operation** with MENUU, finding it user-friendly and a game-changer for their business. (1 reviews) - Users love the **user-friendly interface** of MENUU, enhancing customer engagement and providing valuable insights for tailored offerings. (1 reviews) - Users find the **intuitive design** of MENUU Online Ordering makes it easy to navigate and manage delivery zones. (1 reviews) - Inventory Management (1 reviews) - Online Ordering (1 reviews) - Payment Convenience (1 reviews) - Reporting (1 reviews) - Sales Tracking (1 reviews) **What users dislike:** - Users find the **email marketing template lacking** and desire a more user-friendly setup for efficiency. (1 reviews) - Users report **payment issues** with odd billing errors affecting their overall experience with MENUU. (1 reviews) - Users find the **setup process challenging** , requiring more time to effectively utilize MENUU's features. (1 reviews) ## MENUU Online Ordering, Marketing AI & Consumer Insights Reviews ### 1. Great Service and User Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Rory B. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about MENUU Online Ordering, Marketing AI & Consumer Insights?** We have been using menuu for over 4 years and they have grown and developed their business which has allowed us to grow our business. We are able to see the number of orders from customers, frequency of orders, value of orders and more! We can see conusmer habits and items that they order. There is so much data available in the back office to use. **What do you dislike about MENUU Online Ordering, Marketing AI & Consumer Insights?** There is a lot to go through, which is not a bad thing. We just need to allocate more time to use it. The email marketing template could be better and easier to set up. **What problems is MENUU Online Ordering, Marketing AI & Consumer Insights solving and how is that benefiting you?** We have been able to integrate our POS with Menuu online ordering. This has reduced errors from input, saved on staff and sped up service. ### 2. Excellent Online Ordering & Marketing Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2024 **What do you like best about MENUU Online Ordering, Marketing AI & Consumer Insights?** MENUU has transformed the way we operate! The online ordering platform is extremely user-friendly, making it simple for our customers and the customer insights feature has given us valuable data, helping us understand our customers better and tailor our offerings to their preferences. The marketing automation tools are also fantastic, boosting our engagement and driving more sales. Customer support is excellent. **What do you dislike about MENUU Online Ordering, Marketing AI & Consumer Insights?** MENUU don't have their own POS but they integrate seamlessly with our existing POS. **What problems is MENUU Online Ordering, Marketing AI & Consumer Insights solving and how is that benefiting you?** The online ordering system simplifies the entire ordering process, reducing manual errors and making it convenient for our customers. The marketing tool helps us target the right customers with personalised offers and promotions. Additionally, the insights give us a deeper understanding of our customers' preferences, allowing us to tailor our menu and marketing strategies to suit. These tools streamline operations and boost overall revenue. ### 3. Great Partner **Rating:** 4.5/5.0 stars **Reviewed by:** Simo C. | Chef-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about MENUU Online Ordering, Marketing AI & Consumer Insights?** Great team behind a softwere. Always ready to help optimizing their system around our needs. Its good to have a partner like Menuu for a long ther business cooperation. **What do you dislike about MENUU Online Ordering, Marketing AI & Consumer Insights?** Nothing really. So far they fullfilled all our requests **What problems is MENUU Online Ordering, Marketing AI & Consumer Insights solving and how is that benefiting you?** They make our day to day operation smoother ### 4. Efficient with reliable support **Rating:** 5.0/5.0 stars **Reviewed by:** John C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about MENUU Online Ordering, Marketing AI & Consumer Insights?** Easy to use platform in pictular when training in new staff members. **What do you dislike about MENUU Online Ordering, Marketing AI & Consumer Insights?** I have used very many platforms over the years and honestly believe the Menuu platform would be hard to improve on as I like everything about it **What problems is MENUU Online Ordering, Marketing AI & Consumer Insights solving and how is that benefiting you?** The problem of having to pay an unreasonable fee to others operators whilst that is not the case with Menuu ### 5. Great platform easy to use and friendly customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about MENUU Online Ordering, Marketing AI & Consumer Insights?** Streamlined and easy to use. delivery zones are great too **What do you dislike about MENUU Online Ordering, Marketing AI & Consumer Insights?** odd bills for a penny here and there.... **What problems is MENUU Online Ordering, Marketing AI & Consumer Insights solving and how is that benefiting you?** intergrated home dleivery and online ordering has become availble in our buisness now ### 6. Our experience with Menuu has been a very positive one **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about MENUU Online Ordering, Marketing AI & Consumer Insights?** Staff are amazing & the process works perfectly within our business **What do you dislike about MENUU Online Ordering, Marketing AI & Consumer Insights?** I find it very good system however I recognise due to lack of time I am not using it to full potential for our businesss but that for our business to look at. **What problems is MENUU Online Ordering, Marketing AI & Consumer Insights solving and how is that benefiting you?** Helps eliminate high charges from other onlkine partners ### 7. The Best Support and Customer Service - matched with a great ordering platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about MENUU Online Ordering, Marketing AI & Consumer Insights?** Simple to use and update - and, genuinely, the best support service we've ever received. **What do you dislike about MENUU Online Ordering, Marketing AI & Consumer Insights?** We haven't encountered any major issues. **What problems is MENUU Online Ordering, Marketing AI & Consumer Insights solving and how is that benefiting you?** Online ordering for customers - easy to use, manage and update. - [View MENUU Online Ordering, Marketing AI & Consumer Insights pricing details and edition comparison](https://www.g2.com/products/menuu-online-ordering-marketing-ai-consumer-insights/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A13%3A03+-0500&secure%5Bsession_id%5D=c564c547-848c-4c02-8b0a-4bc71e4636aa&secure%5Btoken%5D=b91eab9e44749df5ff60a621a025afb73fdb033850bbc14f3534c65dbc5b5f36&format=llm_user) ## MENUU Online Ordering, Marketing AI & Consumer Insights Features **Administration** - Menu Building - Inventory Management - Employee Scheduling - Accounting - Reporting & Analytics - Loyalty Management - Retail Inventory Management - Invoice Management - Layaway Management - Delivery Management - Real-Time Reporting - Reporting & Statistics **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery - Receipt Management - Sales Tax Management - Gift Card Management - Promotions Management - Purchase Order Management - Returns Management - eCommerce Management - Commission Management - Sales Order Management - Discount Management - Order Management - Recipe Management - Reservations Management - Tips Management - Bar Tab Management - Employee Management - Cash Management - Kitchen/Menu Management - Partial Payments - Stock Management - Pricing Management - Price/Margin Management - Split Checks **Additional Functionality** - Barcode/Ticket Scanning - Access Controls/Permissions - Activity Dashboard - Accounting Integration - API - Order Tracking - AI Copilot - Customer History - Payment Processing - Third-Party Integrations - Dynamic Pricing - Transaction History - Customizable Reports - Multi-Location - For Bars/Clubs - Clock In/Out - Credit Card Processing - Customer Database - Time Clock - Inventory Control - Product Catalog - Generative AI - Offline Access - Loyalty Program - Sales Trend Analysis - Customizable Categories - Sales Reports - CRM - Restaurant POS - Data Import/Export - Inventory Tracking - Point of Sale (POS) - Customer Accounts - For iPad Devices - SSL Security - Real-Time Data - For Retail - Barcode Recognition - Reporting & Statistics - Real-Time Updates - Billing & Invoicing - Ordering Automation - Retail POS - Alerts/Notifications - For Restaurants - Order Entry - Mobile Access - Online Ordering ## Top MENUU Online Ordering, Marketing AI & Consumer Insights Alternatives - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,308 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews)