MedicsPremier Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the exceptional support team of MedicsPremier, noting their ability to resolve nearly any issue. (1 mentions)

Users are frustrated by the missing features in MedicsPremier, impacting usability and overall satisfaction. (1 mentions)

Users express concern over technical issues, noting insufficient testing and documentation for new features in MedicsPremier. (1 mentions)

Top Pros or Advantages of MedicsPremier

1. Helpful

Users value the exceptional support team of MedicsPremier, noting their ability to resolve nearly any issue.

See 1 mentions

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Evan W.

Mid-Market (51-1000 emp.)

1.5/5

"Support Is Great, But Security and Documentation Need Improvement"

What do you like about MedicsPremier?

The support team is able to fix pretty much anything you need.

Top Cons or Disadvantages of MedicsPremier

1. Missing Features

Users are frustrated by the missing features in MedicsPremier, impacting usability and overall satisfaction.

See 1 mentions

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Evan W.

Mid-Market (51-1000 emp.)

1.5/5

"Support Is Great, But Security and Documentation Need Improvement"

What do you dislike about MedicsPremier?

Security is not the #1 concern and they frequently program new features without proper documentation or testing.

2. Technical Issues

Users express concern over technical issues, noting insufficient testing and documentation for new features in MedicsPremier.

See 1 mentions

See Related User Reviews

Evan W.

Mid-Market (51-1000 emp.)

1.5/5

"Support Is Great, But Security and Documentation Need Improvement"

What do you dislike about MedicsPremier?

Security is not the #1 concern and they frequently program new features without proper documentation or testing.

Top-Rated Alternatives

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Evan W.

Sysadmin/Operations

Information Technology and Services

Mid-Market (51-1000 emp.)

12/9/2025

"Support Is Great, But Security and Documentation Need Improvement"

1.5/5

What do you like best about MedicsPremier?

The support team is able to fix pretty much anything you need. Review collected by and hosted on G2.com.

What do you dislike about MedicsPremier?

Security is not the #1 concern and they frequently program new features without proper documentation or testing. Review collected by and hosted on G2.com.

Kajal B.

Software Engineer

Enterprise (> 1000 emp.)

7/9/2024

"Enhance your practice management with MedicsPremier"

4/5

What do you like best about MedicsPremier?

It provides effective insurance verification technologies, which help to reduce claim denials. Review collected by and hosted on G2.com.

What do you dislike about MedicsPremier?

It has an extensive learning path that requires significant time and effort to master. Review collected by and hosted on G2.com.

Anna P.

Medical Doctor

Small-Business (50 or fewer emp.)

5/1/2019

"powerful"

5/5

What do you like best about MedicsPremier?

Framework works with Windows operating system which most organizations have on their PCs and most employees can use it without difficulty as it is an environment they are familiar with. Access to information can be restricted, based on the need to know about the employee, great for HIPAA. Great support for queries on the program itself. Review collected by and hosted on G2.com.

What do you dislike about MedicsPremier?

There is nothing that I dislike about this software. Review collected by and hosted on G2.com.

Recommendations to others considering MedicsPremier:

I recommend it for billing and storing demographic data, but it is lagging behind many web-based medical provider software of its kind. Review collected by and hosted on G2.com.

What problems is MedicsPremier solving and how is that benefiting you?

This system enabled the imaging department to use a scheduling system which is easy to learn and easy to see. The scheduling screen provides a quick overview of the scheduled patients and allows us to select availabilities appropriate for each test. I was able to learn how to schedule patients on the same day due to the simplicity of this system. Review collected by and hosted on G2.com.

Peter S.

Mental Health Counselor

Mid-Market (51-1000 emp.)

4/25/2019

"MedicsPremier review"

5/5

What do you like best about MedicsPremier?

The timetable review is anything but difficult to take a gander at and has incredible shading coded choices. Likewise, the patient's information is effectively accessible. There is also an option to expand the schedule which helps since some PC screens are small. Review collected by and hosted on G2.com.

What do you dislike about MedicsPremier?

it's an incredible program, Honestly, I can't consider much I don't care for about MedicsPremier. Review collected by and hosted on G2.com.

Recommendations to others considering MedicsPremier:

They are continually requesting input on how to improve the product and genuinely listen to our recommendations. Review collected by and hosted on G2.com.

What problems is MedicsPremier solving and how is that benefiting you?

This system enabled the imaging office to use a scheduling system which is easy to learn and easy to see. The booking screen provides a quick overview of the scheduled patients and allows us to select time slots appropriate for each test. I was able to learn how to schedule patients on the same day due to the simplicity of this system. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

8/14/2019

"Front desk check in and out"

5/5

What do you like best about MedicsPremier?

User friendly, I liked how I could easily check in and out patients through this system. Review collected by and hosted on G2.com.

What do you dislike about MedicsPremier?

I didnt like how I couldnt check patient balances. Review collected by and hosted on G2.com.

Rakan K.

Doctor

Small-Business (50 or fewer emp.)

5/25/2019

"Very helpful software"

4/5

What do you like best about MedicsPremier?

The billing system of MedicsPremier is pretty good and easy to use and the patient’s info is easily accessible. Review collected by and hosted on G2.com.

What do you dislike about MedicsPremier?

Need a new version with the proper update, I am using the old one Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

8/24/2018

"Good but improvable"

3.5/5

What do you like best about MedicsPremier?

I like the ease of use and the ability to perform subsequent searches in patient data for later research. Also, the ease of being able to generate appointment schedules. Review collected by and hosted on G2.com.

What do you dislike about MedicsPremier?

Although it works very well, the interface looks outdated (as if you were using Windows 1998 in a world of Windows 10). Even so, the performance is good. Review collected by and hosted on G2.com.

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

1/22/2019

"Good, but outdated"

3/5

What do you like best about MedicsPremier?

The program is easy to use and easy to learn how/teach how to use Review collected by and hosted on G2.com.

What do you dislike about MedicsPremier?

It’s outdated - clunky graphics, not clean cut Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

10/27/2017

"Great for an imaging facility"

5/5

What do you like best about MedicsPremier?

The schedule overview is easy to look at and has great color coded options. Also, the patient’s info is easily accessible. There is also an option to enlarge the schedule which helps since some computer screens are small. Review collected by and hosted on G2.com.

What do you dislike about MedicsPremier?

Unable to use the system when there wre issues w/ the internet connection. Review collected by and hosted on G2.com.

What problems is MedicsPremier solving and how is that benefiting you?

This ststem allowed the imaging facility to use a scheduling system which is easy to learn and is easy to view. The scheduling screen gives a quick overview of the scheduled patients and it allows us to select time slots appropriate for each exam. I was able to learn to schedule patients within the same day due to the simplicity of this system. Review collected by and hosted on G2.com.