--- title: Medallia Video Reviews meta\_title: 'Medallia Video Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how Medallia Video works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 14 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Medallia Video Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Medallia Video but has limited features. Are you part of the Medallia Video team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Medallia Video helps the world's best brands and market research agencies work with video feedback at scale by analyzing the data contained within speech, sentiment, emotion, and tone. Our video intelligence platform automatically extracts insights and identifies key themes that take you to meaningful content quickly, so you can tell powerful stories to inspire action and drive change within your organization. * * * Seller [Medallia](https://www.g2.com/sellers/medallia) Discussions [Medallia Video Community](https://www.g2.com/products/medallia-video/discuss) Languages Supported Arabic, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Haitian, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Tagalog, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Chinese (Traditional), Maltese Overview by Madeline Buyers Show More ## Top-Rated Alternatives [ ![UserTesting](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UserTesting") UserTesting 4.4/5(792) ](https://www.g2.com/products/usertesting/reviews) [ ![Respondent](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Respondent") Respondent 4.6/5(530) ](https://www.g2.com/products/respondent/reviews) [ ![Forsta](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Forsta") Forsta 4.2/5(335) ](https://www.g2.com/products/forsta/reviews) [ View All Alternatives ](https://www.g2.com/products/medallia-video/competitors/alternatives) ## User Insights Average based on 14 real user reviews. [Log in to unlock pricing and user insights](/login) ![Konstantinos T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Konstantinos T.") KT Konstantinos T. Senior Analyst Market Research Mid-Market (51-1000 emp.) 10/27/2019 "Great insights using videos" 4/5 What do you like best about Medallia Video? You can see the respondents and make conclusions based on their emotions and body language. The automated translation can be also insightful. Review collected by and hosted on G2.com. What do you dislike about Medallia Video? The machine translation is not the best one and you may need to make editing so you can use it for subtitles. It’s challenging using LivingLens in countries where faces cannot be recorded due to GDPR and you can only see faces. It’s useless ending up with all respondents showing their hands only. Review collected by and hosted on G2.com. What problems is Medallia Video solving and how is that benefiting you? We can record parts of the interview which are critical for a video presentation. It’s good providing some first hand insights to the client as he can be convinced that your findings from the report agree with the videos. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") AM Verified User in Market Research Mid-Market (51-1000 emp.) 10/23/2019 "Easy and hassle free video processing" 4/5 What do you like best about Medallia Video? There are a few things that I really like about Living Lens, but I think the most like how easy it is to use. Share videos/audios with these guys and immediately you get the auto transcriptions, which can be upgraded to human processing if accurate transcripts are required. Review collected by and hosted on G2.com. What do you dislike about Medallia Video? I think it can get pricey when processing large number of videos/audios. You just need to be a little clever with how you go about it, i.e. clear all the ‘noise’ before uploading. Review collected by and hosted on G2.com. Recommendations to others considering Medallia Video: Speak to the team, they are always happy to help and show the platform. Perhaps at first you’ll need to spend a little bit of time to get used to the platform, learn how to stick videos, etc, but once you know it will help you cut down on valuable time you spend filtering through videos over and over again Review collected by and hosted on G2.com. What problems is Medallia Video solving and how is that benefiting you? Processing heavy data loads. We collect a lot of rich data (images, videos, audios), which makes analysis rather time consuming therefore we needed a platform to help us streamline that process. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") UM Verified User in Market Research Mid-Market (51-1000 emp.) 10/30/2019 "Allows me to tackle video at scale" 4.5/5 What do you like best about Medallia Video? I always struggle to get through the mountain of video that we collect. Being able to index everything that is said and search for the things I need makes my life much easier - and allows me to spend more time thinking about implications about the research Review collected by and hosted on G2.com. What do you dislike about Medallia Video? There is nothing that I find particularly difficult. Sometimes the machine translation isn't brilliant Review collected by and hosted on G2.com. What problems is Medallia Video solving and how is that benefiting you? Bringing business issues to life. We find a quick montage of videos in presentations to support quantitative trends really engages the people in the room - and buys them in on our interpretation Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") AM Verified User in Market Research Mid-Market (51-1000 emp.) 10/25/2019 "Great platform to curate video insights " 4/5 What do you like best about Medallia Video? How it allows to manage large amounts of content swiftly Review collected by and hosted on G2.com. What do you dislike about Medallia Video? Machine translation/transcription quality Review collected by and hosted on G2.com. Recommendations to others considering Medallia Video: Liaise with team; they will assist and work with you to make the most of the platform Review collected by and hosted on G2.com. What problems is Medallia Video solving and how is that benefiting you? Fast turn around of video outputs. Lowered costs and better video management Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Medallia Video? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Medallia Video ](https://www.g2.com/products/medallia-video/discussions/new) GU Guest User What is LivingLens used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-livinglens-used-for) [ View all Discussions ](https://www.g2.com/products/medallia-video/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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