Medallia Video Reviews & Product Details

You can see the respondents and make conclusions based on their emotions and body language. The automated translation can be also insightful. Review collected by and hosted on G2.com.

The machine translation is not the best one and you may need to make editing so you can use it for subtitles. It’s challenging using LivingLens in countries where faces cannot be recorded due to GDPR and you can only see faces. It’s useless ending up with all respondents showing their hands only. Review collected by and hosted on G2.com.

There are a few things that I really like about Living Lens, but I think the most like how easy it is to use. Share videos/audios with these guys and immediately you get the auto transcriptions, which can be upgraded to human processing if accurate transcripts are required. Review collected by and hosted on G2.com.

I think it can get pricey when processing large number of videos/audios. You just need to be a little clever with how you go about it, i.e. clear all the ‘noise’ before uploading. Review collected by and hosted on G2.com.

I always struggle to get through the mountain of video that we collect. Being able to index everything that is said and search for the things I need makes my life much easier - and allows me to spend more time thinking about implications about the research Review collected by and hosted on G2.com.

There is nothing that I find particularly difficult. Sometimes the machine translation isn't brilliant Review collected by and hosted on G2.com.

How it allows to manage large amounts of content swiftly Review collected by and hosted on G2.com.

Machine translation/transcription quality Review collected by and hosted on G2.com.