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mCommons Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find mCommons incredibly easy to use, with intuitive features that enhance SMS marketing effectiveness and integration. (16 mentions)
Users find mCommons incredibly user-friendly, with easy integration, responsive support, and valuable SMS marketing features. (12 mentions)
Users value the effective automation of mCommons, enhancing SMS campaigns and audience engagement effortlessly. (8 mentions)
Users praise mCommons for its excellent customer support, highlighting responsive assistance in setup and best practices. (8 mentions)
Users love the easy integrations with other systems, enhancing marketing efficiency and user experience. (8 mentions)
Users note that the interface is outdated and reporting options require significant enhancements for better usability. (4 mentions)
Users note a steep learning curve with mCommons, requiring time to fully grasp its powerful features. (4 mentions)
Users find the poor interface design of mCommons frustrating, especially for beginners and when loading reports. (4 mentions)
Users experience inadequate reporting with mCommons, finding it challenging to access necessary details and insights. (3 mentions)
Users find the reporting features lacking, as it often requires extra effort to access necessary data. (3 mentions)

5 Pros or Advantages of mCommons

5 Cons or Disadvantages of mCommons

mCommons Reviews (30)

Reviews

mCommons Reviews (30)

4.2
30 reviews
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Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Reliable but could use improvements"
4/5
What do you like best about mCommons?

It is easy to use for SMS campaigns with solid automation and good audience segmentation features. Also integrates well with other tools Review collected by and hosted on G2.com.

What do you dislike about mCommons?

Interface looks a bit outdated and reporting options could be improved. Review collected by and hosted on G2.com.

Ankit S.
AS
Ankit S.
Engagement Manager
Small-Business (50 or fewer emp.)
"Good and useful software for sms"
5/5
What do you like best about mCommons?

Its functionalities are great and interactive Review collected by and hosted on G2.com.

What do you dislike about mCommons?

Its interface could be improved for beginners Review collected by and hosted on G2.com.

Verified User in Individual & Family Services
AI
Verified User in Individual & Family Services
Mid-Market (51-1000 emp.)
"It's been helpful"
3/5
What do you like best about mCommons?

Being able to send out mass text messages to multiple users. Review collected by and hosted on G2.com.

What do you dislike about mCommons?

Not being able to delete phone numbers from the system. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Small-Business (50 or fewer emp.)
"It's good"
1.5/5
What do you like best about mCommons?

Ease of connecting and communication with people Review collected by and hosted on G2.com.

What do you dislike about mCommons?

Limitations on emojis and other graphic content Review collected by and hosted on G2.com.

Dayna P.
DP
Dayna P.
Founder
Small-Business (50 or fewer emp.)
"Simplicity at its finest"
5/5
What do you like best about mCommons?

The accuracy is top tier, and it's easy-to-use. Very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about mCommons?

Nothing as yet but will let you know if anything changes. Review collected by and hosted on G2.com.

Verified User in Supermarkets
US
Verified User in Supermarkets
Small-Business (50 or fewer emp.)
"Great messaging platform"
3.5/5
What do you like best about mCommons?

Is very efficient and user friendly it was really easy for me to use. Made the job of marketing messaging quicker Review collected by and hosted on G2.com.

What do you dislike about mCommons?

Nothing until now i dont dislike anything about it Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Great (but pricey) product that does what you need"
3.5/5
What do you like best about mCommons?

Easy user interface and easy way to test texts flows Review collected by and hosted on G2.com.

What do you dislike about mCommons?

The customer service can be great but can also be unreliable. It's also not a cheap service. Review collected by and hosted on G2.com.

Avigail A.
AA
Avigail A.
Mid-Market (51-1000 emp.)
"Essential"
4.5/5
What do you like best about mCommons?

It's a quick and efficient way of sending mass SMS texts. Review collected by and hosted on G2.com.

What do you dislike about mCommons?

Doesn't allow for conversations between receiver and texter. Review collected by and hosted on G2.com.

Response from Austin Freeman of mCommons

Thank you for your positive review, Avigail! You mentioned your desire to respond individually to recipients, but this is actually a feature that Mobile Commons already offers.

You’ll find full instructions in our Help Center, which has an article on using Agent View for one-on-one conversations via text. If you need further assistance, please reach out to your Mobile Commons Customer Success Manager and they’ll be happy to help you.

Emily S.
ES
Emily S.
Database & Evaluation Manager
Small-Business (50 or fewer emp.)
"Great campaign tool with powerful features"
4.5/5
What do you like best about mCommons?

Features are very powerful, such as relative scheduling of texts, allowing participants to choose when to receive texts, A/B testing, quiz, etc. Those features have allowed our organization to offer programs that we couldn't offer before with a different text campaign tool. They have a great development team. They take in feedback and improvement is always on-going. Review collected by and hosted on G2.com.

What do you dislike about mCommons?

Wish there was an app for smart phone. Also, since they are constantly working on major improvement and new features, I wish they would give some small bugs priority as well. For example, not being able to go to a specific page of content (user profiles or message). It is annoying when you have pages to go through to get to your target page. Voiced this to support multiple times, but I guess it is just not a top priority. Also, wish there will be features to allow moving opt-in paths and text schedules among different campaigns. Agent view is another feature that works very nicely, except I wish there's a way to assign notification email to different users based on what campaign they are in charge of. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Super easy to use and to engage advocates"
5/5
What do you like best about mCommons?

It makes it really easy to engage with advocates and to get them to take meaningful actions. Review collected by and hosted on G2.com.

What do you dislike about mCommons?

Nothing. It's the best mobile advocacy tool out there! Review collected by and hosted on G2.com.