Good design (visual) and functionality. Works fine with testers. They improve very often. They have two modules, Maze Discovery (Get user insights, idea validation) and Maze User Testing (testing prototypes), we are very happy using the second one because it has great integrations with XD, InVision, Sketch. Review collected by and hosted on G2.com.

It hasn't branching options like a typical online questionnaire. That's a problem for us, because we have Android and iOS users, we would like to have one project for both. We expect they improve a little bit more exported data, regarding questionnaires and metadata from users. When you use blocks mostly from Maze Discovery module, they are showed only in half screen (PC), this limitation has no reason and makes users scroll the page. We would like to have more options for users landing page, not only one for our account. Review collected by and hosted on G2.com.

Maze has made gaining valuable user insights and research easy, and is now a permanent part of our workflow. Not only has it helped prospective clients see how we use real data to validate our decisions, it has also proved invaluable in getting actionable insights early on, from real users. Insights that have helped shape our products, saving time, effort and the clients money from costly mistakes that may have gone unnoticed until post-launch.

The new discovery features mean we can test an IA, get qualitative and quantitative research, as well as testing our prototypes all in one place! Review collected by and hosted on G2.com.

I haven't come across anything I dislike. Great work guys! Review collected by and hosted on G2.com.

The user interface is doing well! Maze contains all the functions for a user experience experiment I can imagine. Review collected by and hosted on G2.com.

The output csv file needs some adjustment to use. It's not really intuitive. (e.g., duration feature) Review collected by and hosted on G2.com.

First of all you can try it and have a chance to see how it works without any demo or salesperson meeting. What I love about Maze is that we can get typical quantitative usability metrics like goal completion rate and time taken together with very specific interaction data like click-maps ad user paths. Review collected by and hosted on G2.com.

I would like to give users the chance of interacting with the prototype also when not performing a task but for example in a free browsing mode or at least having the chance to interact with a screen and answer some questions later. Review collected by and hosted on G2.com.

The ease of creating a usability test is very high. It is quite intuitive to drag the blocks to create the test script. Review collected by and hosted on G2.com.

Not being able to use the variants in Figma. I still find the prototyping experience a bit rough. Review collected by and hosted on G2.com.

It's easy to upload prototypes from Figma Review collected by and hosted on G2.com.

If I update and add a new screen to the prototype, it's not updated in Maze and I need to start from the beginning Review collected by and hosted on G2.com.

The main feature is the blocks to build a test, because this is very easy to work Review collected by and hosted on G2.com.

I don't like the need of a Figma link to create a project in Maze Review collected by and hosted on G2.com.

the ability to see click throughs and heatmaps without releasing the product a.k.a at the wireframe stage is very helpful to make the decision. Review collected by and hosted on G2.com.

Concept of multiple blocks under single project seems very confusing as it requires users to relook at the youtube videos again and again. if someone wants to test two variants of same design, they try making two different projects rather than one project and multiple blocks Review collected by and hosted on G2.com.

Being able to use figma prototypes to create tasks and get lots of rich insights based on that. Review collected by and hosted on G2.com.

Sometimes it will look like users are clicking in dead spots when really the prototype is just not set up for those elements to be clickable. Review collected by and hosted on G2.com.

It is so easy to use! User friendly, so helpful: Maze is the best tool for everyone who wants to improve their software! Review collected by and hosted on G2.com.

Do we really need to talk about this? I LOVE everything in Maze! Review collected by and hosted on G2.com.