It's just perfect for unmoderated UX tests and allows a full range of different questions types like multiple choice, etc. I was stunned by the integrated heat maps. Review collected by and hosted on G2.com.

That it's not available for live systems. Therefore I have to rebuild single pages in a prototype. Review collected by and hosted on G2.com.

I used Maze for a remote usability test in 4 different countries and my experience was very good with the platform. It was very easy to integrate the Figma prototypes and set up a usability test with follow up questions within a very short time. The platform is very logical and user friendly. I liked that I could customize the test, and edit the welcome and thank you page and I could add conditions to the survey questions and also to the missions.

The reports generated by Maze were very easy to analyze and there is an option to download the reports in cvs. files. Review collected by and hosted on G2.com.

I could not edit the Maze link after it went live and I had to make a new one. Therefore I had to sent out the changed links again to the participants. Unfortunately it does not work automatically on all devices, because the platform are not mobile device compatible so we had to do different Figma files designed to mobile phones and generate a different project and test with different links. Review collected by and hosted on G2.com.

I love how the data and test results are displayed when performing a mission Review collected by and hosted on G2.com.

The first click option could be integrated. The current card sorting is very limited and data that it offers as well. I have had some technical problems where the software has thrown me from the company team. Review collected by and hosted on G2.com.

The seamless integration with Figma and the preview option to check what the tester will experience Review collected by and hosted on G2.com.

I am running into some limitations now due to the free plan I use so now I need to talk to my boss to get a professional license ;-) Review collected by and hosted on G2.com.

Maze is our complete quantitative UX research tool. We find the layout and UI to be extremely user friendly. Review collected by and hosted on G2.com.

I wish there was a better feature to let participants 'click around' on the prototypes and get feedback without a clear mission. Also wish there was a Protopie plugin Review collected by and hosted on G2.com.

It is easy to set up, there is multiple options and types of studies. Its reports are great too. Review collected by and hosted on G2.com.

It needs more customization capabilities; copying and iterating tests flow is not that good; I would like to share the test with people not registered in Maze before putting it live. Axure support should be a must for them. Review collected by and hosted on G2.com.

Range of methodologies on offer, and how easy it is to set up any type of test. The reports make analysis and sharing of findings very easy, saving a lot of time and helping engage stakeholders Review collected by and hosted on G2.com.

Lack of ability to restrict a test to a certain number of testers when using your own. Lack of pricing tiers, jumping straight to 'enterprise' Review collected by and hosted on G2.com.

Launch a test into different countries at the same time.

The mission block is the best feature! Users don't need to download anything Review collected by and hosted on G2.com.

It is quite difficult to organize the number of mazes Review collected by and hosted on G2.com.

The tool is very intuitive and fast to use. Insights and reports (such as the heat map) are helpful to validate your ideas. It will save you a lot of time to iterate faster. Review collected by and hosted on G2.com.

Maze has some areas of improvement for testing mobile prototypes. For the moment, it works better on a desktop. Review collected by and hosted on G2.com.

The possibilities to import a Figma prototype and create screen-based missions is a real game changer! Never seem something like this before. The fact that you can create multiple paths makes it easy to validate different opinions. Apart from missions, you're able to ask different types of questions that allow you to get feedback form users the way you want. Gold! The reporting capabilities are either high-level or detailed as you wish. My clients really love the fact they can stay in the loop! Review collected by and hosted on G2.com.

I would like to see more possibilities to provide context (i.e. instruction videos). Also, certain pieces of copy aren't editable, which makes it sometimes confusing for tester. If you're setting up a desktop prototype (larger resolution) then the small purple instruction bar (which users can open or close to review descriptions etc.) isn't very intuitive. Review collected by and hosted on G2.com.