Generated from real user reviews
See Related User Reviews
Verified User
Mid-Market (51-1000 emp.)
4.5/5
"Robust User Testing Program, with Actionable Design, but Free Plan has Limits"
What do you like about Maze?
Maze helps us to accurately validate ideas and ensure feedback are collected on time We get insights that can be actionable from Maze, ensuring that t
Maria C.
Mid-Market (51-1000 emp.)
5.0/5
"A fast way to test with easy to use testing tools"
What do you like about Maze?
What I like about maze is how easy it is to use, and how you can have a variety of testing types to choose from. As a product designer I also like the
See Related User Reviews
Verified User
Mid-Market (51-1000 emp.)
3.5/5
"User-Friendly and Fast"
What do you like about Maze?
Modern survey interface, easy to use, very good participant panel - super fast dats collection
Verified User
Mid-Market (51-1000 emp.)
4.5/5
"Robust User Testing Program, with Actionable Design, but Free Plan has Limits"
What do you like about Maze?
Maze helps us to accurately validate ideas and ensure feedback are collected on time We get insights that can be actionable from Maze, ensuring that t
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
4.5/5
"Powerful Automated Reporting That Drives Smart Decisions"
What do you like about Maze?
This tool has a powerful automated reporting and analytic feature that helps generate reports that helps make informed decisions. It also has an intu
Verified User
Mid-Market (51-1000 emp.)
3.5/5
"User-Friendly and Fast"
What do you like about Maze?
Modern survey interface, easy to use, very good participant panel - super fast dats collection
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
4.5/5
"Powerful Automated Reporting That Drives Smart Decisions"
What do you like about Maze?
This tool has a powerful automated reporting and analytic feature that helps generate reports that helps make informed decisions. It also has an intu
Verified User
Mid-Market (51-1000 emp.)
4.5/5
"Robust User Testing Program, with Actionable Design, but Free Plan has Limits"
What do you like about Maze?
Maze helps us to accurately validate ideas and ensure feedback are collected on time We get insights that can be actionable from Maze, ensuring that t
See Related User Reviews
Verified User
Mid-Market (51-1000 emp.)
3.5/5
"User-Friendly and Fast"
What do you like about Maze?
Modern survey interface, easy to use, very good participant panel - super fast dats collection
Maria C.
Mid-Market (51-1000 emp.)
5.0/5
"A fast way to test with easy to use testing tools"
What do you like about Maze?
What I like about maze is how easy it is to use, and how you can have a variety of testing types to choose from. As a product designer I also like the
See Related User Reviews
Julia S.
Enterprise (> 1000 emp.)
3.5/5
"Solid tool with great support, though mobile testing needs improvement"
What do you dislike about Maze?
The mobile testing monitoring could use some improvement, particularly when dealing with longer screens. The heatmap functionality becomes less reliab
Rupesh P.
Mid-Market (51-1000 emp.)
4.5/5
"Best product for user testing and research"
What do you dislike about Maze?
There are a few technical limitations like screen size restriction where you cannot use non-responsive products with testers. There is a size limit fo
See Related User Reviews
Verified User
Mid-Market (51-1000 emp.)
3.5/5
"A great tool for quick and simple qualitative insights"
What do you dislike about Maze?
Can be hard to set up complex tasks - though that could be my own inabilities. Sometimes responses from users seem very rushed or even AI-generated.
Kevin C.
Enterprise (> 1000 emp.)
3.5/5
"Needs more flexibility when it comes to questions"
What do you dislike about Maze?
I would say, invest a little more in the responsiveness of your app, over the UI flourishes. Some of the animations are a little overboard. I think it
See Related User Reviews
Verified User
Mid-Market (51-1000 emp.)
4.5/5
"Robust User Testing Program, with Actionable Design, but Free Plan has Limits"
What do you dislike about Maze?
Maze has a free plan that lacks intensive testing capabilities Some restrictions limits us from handling large projects
Rupesh P.
Mid-Market (51-1000 emp.)
4.5/5
"Best product for user testing and research"
What do you dislike about Maze?
There are a few technical limitations like screen size restriction where you cannot use non-responsive products with testers. There is a size limit fo
See Related User Reviews
Verified User
Mid-Market (51-1000 emp.)
3.5/5
"A great tool for quick and simple qualitative insights"
What do you dislike about Maze?
Can be hard to set up complex tasks - though that could be my own inabilities. Sometimes responses from users seem very rushed or even AI-generated.
Verified User
Enterprise (> 1000 emp.)
3.5/5
"Great when it works, for lightweight tests & needs that's supported, but has many limitations & bugs"
What do you dislike about Maze?
-- Noticeably buggy! Including "obvious" bugs that are should have been caught before release, and old bugs that seem to remain there for months. Gran
See Related User Reviews
Kevin C.
Enterprise (> 1000 emp.)
3.5/5
"Needs more flexibility when it comes to questions"
What do you dislike about Maze?
I would say, invest a little more in the responsiveness of your app, over the UI flourishes. Some of the animations are a little overboard. I think it
Kevin K.
Enterprise (> 1000 emp.)
5.0/5
"Maze has been instrumental in establishing a UX research program"
What do you dislike about Maze?
We run into some limitations with the number of recipients we can email surveys to at one time, which means we have to break them up and send in batch
Easy to test new features and prototypes Review collected by and hosted on G2.com.
The Figma integration could be improved. It doesn't work perfectly for testers using mobile phones. Review collected by and hosted on G2.com.
I can create a test in a matter of seconds. This is great for quick and dirty user testing but also for more complex experimental designs. I would recommend Maze.co to everyone in research. Review collected by and hosted on G2.com.
Well, it's hard to find something that I dislike actually Review collected by and hosted on G2.com.
Maze is an essential part of my work as UX & UI designer, and the best tool I have found up to now for all things related to usability testing and product discovery. Importing prototypes from Figma works flawlessly, task creation UI is fast and intuitive and the results view displays clearly the relevant information and saves a lot of time that should be otherwise spent on data analysis. I also appreciate the possibility of creating a test report, which I can download and share with stakeholders without worrying about creating a bespoke presentation and graphs. Review collected by and hosted on G2.com.
The results view could be clearer in some descriptions, it's not easy for a newcomer to understand some of the sections (for example, the difference between metrics displayed in each task results view vs the report). Review collected by and hosted on G2.com.
Maze came to the market with a very unique selling proposition and is called usability testing. This is the perfect solution for anyone who wants to test prototypes, marketing copy, or concepts of any sort before release. I can't think of a better solution than them. Review collected by and hosted on G2.com.
Maze recently announced that you could link projects with Figma and I think it just made everything perfect. I believe that Maze has a strong USP and more people just need to hear about them. Review collected by and hosted on G2.com.
How quickly you can get build a Maze and get feedback on a concept. The report that Maze generates for you also saves a ton of time, makes it very easy to present to stakeholders. Review collected by and hosted on G2.com.
You have to very carefully consider what you include in a prototype, if you include too many "advanced" animations or it includes too many screens it will be extremely slow to load. Also, it would be nice to add some sort of block for prototypes other than "Mission" blocks that are less directed and a user can just interact with the prototype and see where they naturally go without a clear goal in mind. Review collected by and hosted on G2.com.
Thanks for taking the time to share your experience with Maze!
If you haven't already, we'd definitely encourage you to reach out to our Support team as they're here to help with any bugs that you encounter. They can also help ensure you're kept informed when we release updates that add features you want to see in Maze.
It's very intuitive to use, it's everything we need to receive feedback from the people we are training, it allows us to communicate and explain complex terms and process in a simple way Review collected by and hosted on G2.com.
Sometimes it refreshes on its own, and I lose the last change I made to the prototype and sometimes on the content creation side, it gets really slow, another thing to take into account to make it better is to have maybe a search bar to look for the prototypes more easily, everything else is excellent! Review collected by and hosted on G2.com.
It is a great tool that allows you to create usability tests very quickly. It also allows you to have additional metrics to make decisions about your prototypes. Review collected by and hosted on G2.com.
The latest maze update is a disaster, the previous version was better. I feel that creating missions in the new version is a chronic pain, especially when you need to create a quick prototype and discover the application for the first time. Review collected by and hosted on G2.com.
I am loving the new clips section. So great to see what users are saying + doing! Review collected by and hosted on G2.com.
I wish we could test different figma file prototypes in one versus creating an entire project solely dedicated to one file. Review collected by and hosted on G2.com.
That it is compatible with mobile device Review collected by and hosted on G2.com.
The lack of users panel and integration with Sketch is not optimum Review collected by and hosted on G2.com.
Always improving, love the filters in results Review collected by and hosted on G2.com.
To record is hard to obtain user permission. Review collected by and hosted on G2.com.
