Mautic Reviews & Product Details

Mautic is open source, so it is "free" to use, easily extensible via plugins or modifying the underlying code. You can choose exactly how your email is delivered for complete control of cost and deliverability. The community is thriving and growing and the project gets regular updates. The software itself is really powerful, with a more complete feature set than many of the commercial products out there. Review collected by and hosted on G2.com.

Bugs happen with most updates, but they are usually patched in the next minor release. The user interface is a little inconsistent and sometimes hard to follow for non-developer types. That said, we have trained quite a few non-technical folks to use Mautic effectively. Review collected by and hosted on G2.com.

Mautic allows you to start with Marketing Automation without the associated burden of expensive license costs. Moreover, as an open source tool, it still has all the required features - and is sometimes often better than some complicated commercial alternatives. Review collected by and hosted on G2.com.

Mautic requires some learning and testing. To get up to speed, involving an experienced partner or taking some Mautic Training offered by partners is recommended. Review collected by and hosted on G2.com.

Powerful features like flexible campaigns

Possibility to integrate SMS and other channels

All of that on a self hosted platform

Supporting community that helps out with possible problems Review collected by and hosted on G2.com.

A little bit technical to set up, like the necessity to configure a few cron jobs

Sometimes there are bugs, that may need you to try a workaround, but so far I got everything resolved what was essential for me Review collected by and hosted on G2.com.

Mautic is a highly robust and advanced Marketing platform. It is not meant for an entry level marketer, but rather a seasoned marketer that understands how to harvest the most from the system. It provides a wide range of modules, advanced user segmentation, multi channel outreach (emails, sms, push, onsite pop-ups), an excellent campaign builder (customer journey) and full ownership of your own data. It is omni channel, so you can send emails, sms, push notifications and configure on site pop-ups. You own the system. Review collected by and hosted on G2.com.

The e-mail builder is not the best. It requires some advanced level of understanding Review collected by and hosted on G2.com.

An opensource platform that gives me full control about my email marketing automation and has a few other possible marketing channels. Review collected by and hosted on G2.com.

A bit technical to set up, and sometimes there are bugs that need a little workaround. Review collected by and hosted on G2.com.

Mautic gives us a new level of analytics which you can't get with google. When you use google you are giving them your data which allows them to sell to your customers. Review collected by and hosted on G2.com.

I would say that it requires your own server but there are services out there that provide mautic as a service. Review collected by and hosted on G2.com.

Mautic covers all our needs and adapts to our business. The depth level of the campaigns and automations is spectacular. Review collected by and hosted on G2.com.

The Cronjobs system is quite cumbersome to configure. Review collected by and hosted on G2.com.

Mautic help me to deploy very efficient marketing automation flows. It also helps me to track visitor segments and many other features. Review collected by and hosted on G2.com.

Sometimes reports are not reliable. Some updates have bugs. Review collected by and hosted on G2.com.

The way mautic make it easier than ever to control a long term campaign Review collected by and hosted on G2.com.

Few options on email tracking, you have to combine it with other tools to get more data Review collected by and hosted on G2.com.

Mautic has a wonderful email builder and drag & drop scenario builder is so easy to use ! Review collected by and hosted on G2.com.

The statistics board is limited and a integration of tier apps analytics should be offered Review collected by and hosted on G2.com.