Matrix IQ has been a game-changer for our fleet management. The plug-and-play installation meant our entire fleet was up and running within days, with minimal disruption. The system is incredibly user-friendly, making it easy for new team members to get up to speed quickly with great support. The web portal provides real-time insights, including key event warnings, helping us stay proactive in managing our vehicles efficiently. Review collected by and hosted on G2.com.

While the web portal is excellent, having a dedicated mobile app would make access even more convenient for on-the-go monitoring. Review collected by and hosted on G2.com.

There are hundreds, if not thousands, of telematics providers, all claiming to be the best or the most innovative. I understand how challenging it can be to decide who to work with or even who to engage in discussions.

What stood out most about MatrixIQ was their openness and transparency. During our initial meetings, we asked them several very specific questions regarding rules and regulations. Unlike others who seemed to either guess or pretend they fully understood, the MatrixIQ team was confident enough to provide their initial thoughts while being honest about areas where they needed to investigate further.

When they came back to us, their responses were not only thorough but also clearly well-researched. They had taken the time to fully explore the topic and provided detailed, well-supported answers. This level of integrity and dedication gave us confidence in their capabilities and their commitment to truly understanding our needs. Review collected by and hosted on G2.com.

While the platform is excellent overall, the initial setup required some fine-tuning to align with our specific operational needs. That said, I recognise that our processes can be quite complex, which likely contributed to the adjustments needed.

What truly stood out was the MatrixIQ team’s responsiveness and dedication. They were quick to address these challenges, providing hands-on support to ensure the platform was tailored effectively to meet our requirements. Their commitment made the implementation process much smoother than expected. Review collected by and hosted on G2.com.

Incredibly knowledgeable team, from account handlers all the way up to the CEO. With a solution like this, the technology is important, but it’s the team’s expertise and support that truly make the difference. Review collected by and hosted on G2.com.

If I was to pick one thing it would be the design, but this is me having a really high standard for design. Review collected by and hosted on G2.com.

Their dashboard is easy and simple to use, their customer service staff are always on hand to help, offering guidance and support wherever necessary Review collected by and hosted on G2.com.

The portal looks a little tired - it could do with looking a little more slick and maybe doing a bit of a software review so the loading time is quicker Review collected by and hosted on G2.com.

Really friendly team, great bunch of people to work with. Easy to onboard and great support Their whole piece is based on data, so integrations are of course nice and simple! Review collected by and hosted on G2.com.

That I hadn't heard of them sooner! I wish I knew of them a long time ago, it'd have saved many headaches Review collected by and hosted on G2.com.

Technology is much more advanced than other partners we have used in the past. Connectivity is great and humanised approach, which means issues (if any!) are dealt with promptly.

Device is easy to use and install and hassle free!

Great data analytics and system to use in house for our staff! Review collected by and hosted on G2.com.

Nothing to dislike, the product is a great tool for our customers and insurers. Review collected by and hosted on G2.com.