# Matrix iQ Reviews **Vendor:** Matrix iQ **Category:** [Route Planning Software](https://www.g2.com/categories/route-planning-software) **Average Rating:** 4.9/5.0 **Total Reviews:** 6 ## About Matrix iQ Matrix iQ is a fleet & asset optimisation tool, that allows vehicle tracking, AI-driven cameras, event monitoring, route planning & optimisation alongside e-learning courses to ensure driver behaviour improves. Integrating into over 85 different TSPs & OEMs, Matrix iQ also allows Fleet Managers, Transport Directors, Logistics Managers & Operations heads to synchronise & normalise all different data sources into one easy to use dashboard, providing actionable insights to prevent risk, save cost & improve driver behaviour. Matrix iQs product provides insight into all vehicle events, such as harsh acceleration, braking, speeding, driver distraction and more, also providing downloadable footage of all events. Matrix also enables fleet managers & transport directors to live track their fleet of vehicles or assets regardless of where they are, ensuring the safety of vehicles & the security of assets. CamiQ & Track+: - Instant footage availability & download - Live tracking of all vehicles & assets - All driver events alerted & monitored - Fuel consumption & driver behaviour analytics - CO2 output and reduction %s SmartLink & View: - Data aggregation from over 75+ TSPs & OEMs - Data normalisation and presentation in one easy to use dashboard - Standardised measure of risk where multiple TSPs/OEMs are being used - No need for hardware installs RouteiQ: - AI driven route optimisation - Save 88% of route planning time - Drive fewer miles with the same vehicles or less - Reduce fuel consumption by over 33% ## Matrix iQ Pros & Cons **What users like:** - Users commend the **expertise and support** of Matrix iQ's team, emphasizing their openness and thorough assistance. (5 reviews) - Users appreciate the **ease of use** of Matrix iQ, facilitating quick onboarding and efficient fleet management. (4 reviews) - Users value the **expertise and support** of the Matrix iQ team, highlighting their transparency and dedication to client needs. (4 reviews) - Users value the **user-friendly installation** and real-time insights of Matrix iQ, enhancing fleet management efficiency and support. (3 reviews) - Users value the **great data analytics and user-friendly integrations** of Matrix iQ, enhancing efficiency and support. (2 reviews) - Product Quality (2 reviews) - Data Analysis (1 reviews) - Delivery Management (1 reviews) - Easy Integrations (1 reviews) - Efficiency (1 reviews) **What users dislike:** - Users find the **poor usability** of Matrix iQ frustrating, noting its outdated design and slow loading times. (1 reviews) - Users find the **slow loading** of Matrix iQ detracts from its overall appeal and usability. (1 reviews) - Users feel the portal is **slow in performance** , suggesting it needs a software update for improved loading times. (1 reviews) ## Matrix iQ Reviews ### 1. Excellent experience with the Matrix IQ product and team. **Rating:** 5.0/5.0 stars **Reviewed by:** Paul C. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2025 **What do you like best about Matrix iQ?** Matrix IQ has been a game-changer for our fleet management. The plug-and-play installation meant our entire fleet was up and running within days, with minimal disruption. The system is incredibly user-friendly, making it easy for new team members to get up to speed quickly with great support. The web portal provides real-time insights, including key event warnings, helping us stay proactive in managing our vehicles efficiently. **What do you dislike about Matrix iQ?** While the web portal is excellent, having a dedicated mobile app would make access even more convenient for on-the-go monitoring. **What problems is Matrix iQ solving and how is that benefiting you?** Matrix IQ is providing us with real-time visibility and control over our fleet, ensuring that our vehicles are always monitored and optimised for efficiency. Their easy-to-install tracking solution has helped us streamline operations, improve vehicle security, and reduce downtime. The system’s web portal delivers instant alerts on key events, enabling us to respond proactively to potential issues such as maintenance needs, unauthorised vehicle use, and route inefficiencies. By having access to accurate tracking data, we can better manage mileage, enhance driver accountability, and ultimately reduce costs. The intuitive platform has also made it easy for new team members to get up to speed quickly, ensuring a smooth and effective fleet management process. ### 2. More than just telematic **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel S. | Freeman & Freedom, Enterprise (> 1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Matrix iQ?** There are hundreds, if not thousands, of telematics providers, all claiming to be the best or the most innovative. I understand how challenging it can be to decide who to work with or even who to engage in discussions. What stood out most about MatrixIQ was their openness and transparency. During our initial meetings, we asked them several very specific questions regarding rules and regulations. Unlike others who seemed to either guess or pretend they fully understood, the MatrixIQ team was confident enough to provide their initial thoughts while being honest about areas where they needed to investigate further. When they came back to us, their responses were not only thorough but also clearly well-researched. They had taken the time to fully explore the topic and provided detailed, well-supported answers. This level of integrity and dedication gave us confidence in their capabilities and their commitment to truly understanding our needs. **What do you dislike about Matrix iQ?** While the platform is excellent overall, the initial setup required some fine-tuning to align with our specific operational needs. That said, I recognise that our processes can be quite complex, which likely contributed to the adjustments needed. What truly stood out was the MatrixIQ team’s responsiveness and dedication. They were quick to address these challenges, providing hands-on support to ensure the platform was tailored effectively to meet our requirements. Their commitment made the implementation process much smoother than expected. **What problems is Matrix iQ solving and how is that benefiting you?** MatrixIQ is helping us provide saftey improvement to driver behaviour and bring an first class camera solution to drivers to help drive down the cost of motor insurance and improve claims handling. ### 3. Easy solution to aggregate telematics data **Rating:** 5.0/5.0 stars **Reviewed by:** Jake W. | Product Engineer, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Matrix iQ?** Incredibly knowledgeable team, from account handlers all the way up to the CEO. With a solution like this, the technology is important, but it’s the team’s expertise and support that truly make the difference. **What do you dislike about Matrix iQ?** If I was to pick one thing it would be the design, but this is me having a really high standard for design. **What problems is Matrix iQ solving and how is that benefiting you?** What Matrix really helped us with was becoming telematics agnostic. We were working with multiple telematics providers, each with their own systems, logins, data points, and scoring methods. Managing this became a significant challenge and made driving actionable insights difficult. Matrix streamlined this by allowing us to view all of this data in one centralised platform. One of the newer features introduced at the time was the integration of fuel card and claims data. For those familiar with the power of this data, having it all in one place is a game changer. It demonstrates Matrix’s clear understanding of where they need to go to achieve total fleet management. ### 4. Friendly staff, always on hand to help **Rating:** 5.0/5.0 stars **Reviewed by:** Emily S. | Senior Customer Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Matrix iQ?** Their dashboard is easy and simple to use, their customer service staff are always on hand to help, offering guidance and support wherever necessary **What do you dislike about Matrix iQ?** The portal looks a little tired - it could do with looking a little more slick and maybe doing a bit of a software review so the loading time is quicker **What problems is Matrix iQ solving and how is that benefiting you?** We use the portal to help our fleets locate and track down stolen or missing vehicles - we have had multiple cases where we have been able to locate the vehicle and assist the client in getting it back. We are also able to integrate with mutliple other TSPS via API which allows us to work with clients easier. ### 5. Matrix IQ are Great! **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel O. | Partnerships Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Matrix iQ?** Really friendly team, great bunch of people to work with. Easy to onboard and great support Their whole piece is based on data, so integrations are of course nice and simple! **What do you dislike about Matrix iQ?** That I hadn't heard of them sooner! I wish i knew of them a long time ago, it'd have saved many headaches **What problems is Matrix iQ solving and how is that benefiting you?** Data in one place Insurance Tracking ### 6. Excellent Service and Great Tech for your clients **Rating:** 5.0/5.0 stars **Reviewed by:** Uwais P. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Matrix iQ?** Technology is much more advanced than other partners we have used in the past. Connectivity is great and humanised approach, which means issues (if any!) are dealt with promptly. Device is easy to use and install and hassle free! Great data analytics and system to use in house for our staff! **What do you dislike about Matrix iQ?** Nothing to dislike, the product is a great tool for our customers and insurers. **What problems is Matrix iQ solving and how is that benefiting you?** It notifies claims as soon as they occur. They assist in allowing us to monitor driver behaviour, which can be fedback to insurers to understand ratings. - [View Matrix iQ pricing details and edition comparison](https://www.g2.com/products/matrix-iq/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+12%3A36%3A20+-0500&secure%5Bsession_id%5D=8be878ee-b13b-42d3-8123-4fcef06b5fd9&secure%5Btoken%5D=2009289696f09a02ca8932b837f13f82de4c988d989c7faec5aa08c66578a2bd&format=llm_user) ## Matrix iQ Features **Routing** - Master Routing - Default Routes - Route Assignment **Vehicle Management** - Inventory - Fuel Management - Maintenance - Vehicle Tracking **Reporting** - Expense reporting - Fuel reports - Vehicle reporting - Service costs **Vehicle Tracking** - Alerts - Locations - Fuel Consumption - Inventory - Geofencing **ELD Compliance** - Hours Logged - Preventive Maintenance - DVIR - Offline Access **Scheduling** - Master Schedule - Constraints - Adjustments - ETA **Driver Management ** - Onboarding - Safety - Driver Tracking - Driver Behavior **Deliveries** - ETAs - Proof of delivery - Route Optimization **Task Alerts** - Maintenance alerts - Mileage reminders - Notifications **Driver Tracking** - Alerts - Mileage - Performance - ETAs **Dashcam** - Automatic Incident Detection - Safety Score - Automated Footage Upload **Optimization** - Priorities - Real Time - Dynamic Routing **Planning** - Calendar - Maintenance priority - Scheduling **Analytics** - Vehicle Performance - Driver Performance - Cost **Analytics** - Performance - Time & Costs - Productivity **Analytics** - Vehicle Performance - Driver Performance - Costs **Work Orders** - Approval and Rejection - Automatic service records - Shop communication - Inspection **Agentic AI - Fleet Tracking** - Proactive Assistance - Decision Making **Agentic AI - Fleet Management** - Proactive Assistance - Decision Making - Multi-step Planning - Collision Detection - Natural Language Interaction - Facial Recognition **Generative AI - Fleet Management** - Text Summarization ## Top Matrix iQ Alternatives - [Samsara](https://www.g2.com/products/samsara/reviews) - 4.5/5.0 (3,879 reviews) - [Motive](https://www.g2.com/products/motive-technologies/reviews) - 4.4/5.0 (2,948 reviews) - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (943 reviews)