Matik Reviews & Product Details

Using Matik really has been invaluable because it saves our Customer Success Managers so much time and manual labor. Review collected by and hosted on G2.com.

It has been a challenge to get our contact center data tied into Matik, but that is something we are working through together. Some of our other needs could be addressed by Matik Mail and that is something we are going to review in the near future. Review collected by and hosted on G2.com.

Customer support is unmatched, our account team is a true business partner, listening to needs and helping us find solutions wherever possible. We invested in Matik for a very specific use case but we find new things to create with Matik almost monthly to help streamline our business processes. Other departments in our company have become interested in the solutions we've built and are finding other ways to utilize Matik as well. Review collected by and hosted on G2.com.

I truly can not think of anything right now. Anything we have come across has been address in a release shortly after finding a use case that couldn't be solved for at the time. Review collected by and hosted on G2.com.

MATIK takes a significant burden off of CSMs when it comes to curating long quarterly partnership reviews that involves a lot of data. Before MATIK, a CSM would spend their time harvesting data. Now, I can spend my time focused on analyzing the data, making data-driven recommendations, up-selling slides, launched enhancements and roadmap compilations and aligning with executive sponsors and subject matter experts who I may be partnering with on the presentation itself. All of these things go into the deck and more. If it all had to start with manual data harvesting, the other more strategic aspects here would be sacrificed to some degree, for sure. Time just simply wouldn't be on my side. Thank you, MATIK! Review collected by and hosted on G2.com.

Sometimes the date range filter is finicky Review collected by and hosted on G2.com.

Matik saves so much time and is easy to use! I have a roommate who has to do presentations for his job all the time and I see him spend so much time making presentations for clients, meanwhile, I make a few clicks and am all done. It leaves me so much time to do other key components of my role. Our point of contact is very helpful whenever there are issues and I love how the engineering team has seriously considered some of our feedback to be rolled out. They are always working to improve the product and it is fun to see how they are growing for the better. The integration with Google Slides as an add-on is a GAME CHANGER! Once I learned how to use it, it just makes adding fields so much faster and easier. I cannot imagine our team going back to "the old way", Matik has us spoiled with making our jobs so much easier. Review collected by and hosted on G2.com.

It was initally hard to learn how to code but again, I am very grateful for the team at Matik for helping us whenever we are stuck. They are true product experts and if I cannot figure out what is going on, they are great at figuring it out for me. The software can also be a little glitchy at times and I know there are still a lot of changes to come. I don't like how easy it is to accidentally recreate some fields for coding. I had an issue not too long ago where I was miscoding some fields and it can be as simple as todays_date vs Todays_Date. One was correct and the other wasn't, and I know a lot is on us to go through and clean those duplicates but it can be a little frustrating to try and remember what you named something or if you are searching for it and accidentally forget to capitalize. If the search tool can be a little more intuitive, that would really help a lot. Review collected by and hosted on G2.com.

Matik is an exceptional tool that has proven to be highly valuable in my line of work. By utilizing its data-driven approach, I am able to provide my customers with insightful recommendations that are not only reliable but also highly effective. Furthermore, it allows me to showcase the efficacy of our company's solutions to our purchasing clients, which is a crucial aspect of our business operations. Review collected by and hosted on G2.com.

In my experience with Matik, I must say that it is a generally favorable tool. Nonetheless, there is a particular aspect that slightly concerns me. Specifically, I have noticed that it can be quite time-consuming to generate a presentation using this tool. Additionally, the available options for making quick customizations are somewhat limited and not always easy to execute. Review collected by and hosted on G2.com.

As an administrator, Matik easily integrates with our data and presentation platforms. We can easily create presentations and add customizable statistics, charts, and tables. Our end users can log in and create customer-specific business reviews and sales decks within minutes. Review collected by and hosted on G2.com.

Maitk works well for what your teams use it for and we are able to collaborate with reps at Matik by submitting feedback and product requests. Matik reps are very responsive and new product features are introduced frequently. Review collected by and hosted on G2.com.

Matik is a fairly simple tool for our front-line users, and once the inputs are in place, it's a fairly simple tool for Admins to support. I love the clean interface and the presentations come out looking just like we need them to. Review collected by and hosted on G2.com.

We have help from the Matik team and different members of our own org, who own templates and data sources that complicate usage when they term or move to a different role. I would like to have more control over these shared resources so I as admin can quickly apply fixes and updates. Review collected by and hosted on G2.com.

Matik is very intuitive and easy to use. Matik has enabled me to create dynamic and personalized templates for our broader organization to have more meaningful client conversations. Review collected by and hosted on G2.com.

Pretty much a non-issue, but some of the analytics/filtering features for the Matik website/dashboard sometimes don't work as intended. Review collected by and hosted on G2.com.

Matik is an absolute game-changer for repeatable, data driven presentations. Though the set up takes some time, Matik streamlines the presentation creation process giving analysts back countless hours previously spent on repetitive data pulling and formatting tasks. The efficiency gained allows us to tackle more complex analytical challenges and deliver higher-quality insights to stakeholders. And as an end user, all you have to do is fill in a few fields, wait 10 seconds or less for the deck to generate, and you're good to go!

Overall, it is a great tool that optimizes productivity for all its users. Review collected by and hosted on G2.com.

While Matik offers impressive time-saving features, there are a few drawbacks that need attention. The admin interface can sometimes be buggy and isn't always user friendly.

Additionally, implementing significant database changes throughout dynamic content is not straightforward, as there is no easy way to execute cotent modifications, like a "find and replace" functionality. Addressing these concerns would significantly enhance the software's usability, ensuring a smoother experience and improved synchronization between database updates and dynamic content. Review collected by and hosted on G2.com.

Such a time saver! It is super easy to generate slides and maneuver between settings Review collected by and hosted on G2.com.

Some key slides are not yet available for automatic generation Review collected by and hosted on G2.com.