---
title: Maple Reviews
meta_title: 'Maple Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 11 reviews by the users' company size, role or industry to
  find out how Maple works for a business like yours.
aggregate_rating:
  rating_value: 3.6
  review_count: 11
  scale: '5'
date_modified: '2026-06-24'
parent_category:
  name: Health Care
  url: https://www.g2.com/categories/health-care
---

# Maple Reviews
**Vendor:** Maple  
**Category:** [Telemedicine Software](https://www.g2.com/categories/telemedicine)  
**Average Rating:** 3.6/5.0  
**Total Reviews:** 11
## About Maple
Maple is the only Canadian virtual care platform to offer 24/7 access to doctors, with under five minute wait times. Patients see a Canadian-licensed doctor for each and every on-demand consultation — no nurse triage or complicated user flow. We also offer specialist care from licensed psychotherapists, psychiatrists, endocrinologists, dermatologists, oncology navigators, and many more.



## Maple Pros & Cons
**What users like:**

- Users find Maple&#39;s **ease of use** exceptional, simplifying lead and case management significantly. (1 reviews)
- Users appreciate the **straightforward form management** in Maple, enabling easy lead and case manager management. (1 reviews)

**What users dislike:**

- Users note minimal **integration issues** with Maple, benefiting from effective API connectivity and streamlined functionality. (1 reviews)

## Maple Reviews
  ### 1. Effortless Lead Management with an Intuitive CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rohit A. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2025

**What do you like best about Maple?**

This CRM is very straightforward and easy to use, making it simple to manage all leads and case managers.

**What do you dislike about Maple?**

There are very few limitations when it comes to integration and API connectivity.

**What problems is Maple solving and how is that benefiting you?**

This tool helps make business operations more trackable and ensures that records are well maintained.

  ### 2. “Computational Software “

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nikhil  V. | Data Analyst, Food & Beverages, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Maple?**

It has a comprehensive functionality which offers wide range of mathematical functions and tools.
It has interactive environment with the With the GUI interface allows users to explore visualisation easily.
It is integrated with other programming languages and software tools, which gives the best experience for the user.
It is a good documentation and support.

**What do you dislike about Maple?**

Map provides certain dislikes. It has a steep learning curve, Especially for beginner, who are not familiar with Compass software. 
It has a Limited options for customisation for visualisation and user interface compare to other software.
Lesser efficiency With running a complex calculations.

**What problems is Maple solving and how is that benefiting you?**

I Basically use Maple for modelling and Simulation  and mathematical analysis in my current role.
It helps for comprehension mathematics analysis offers wide range of functions and tools for both symbolic and numeric Computation.
It is a very interactive environment and user friendly environment and also integration of other programming language, languages and software tools for complex analysis And simulations.
It is a graphical capabilities for creating 2 and 3-D plots.

  ### 3. Solid healthcare platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cole P. | SEO & Digital Strategist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 02, 2024

**What do you like best about Maple?**

I like the simplicity of Maple. It's a much needed service in the market when it is increasingly more and more difficult to find appointments with specialists ranging from dermatologists to psychiatrists. Even better, Maple is now included under my health insurance provider so I have a wider degree of access to Maple's services.

**What do you dislike about Maple?**

I dislike the price points to some extent. I understand that this is for profit healthcare but some appointments run well over $100. I also had an unfortunate experience with one doctor and the customer support team in which my issues were largely invalidated.

**What problems is Maple solving and how is that benefiting you?**

Maple allows me to efficiently manage my own health. The flexibility that telemedicine provides is worth the price I pay in many instances.

  ### 4. Great app, same problems with Tele Health

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ian B. | Director of CMS Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 13, 2023

**What do you like best about Maple?**

The Andriod app works really well, particularly compared to others I've used in the past. The integration with RBC insurance is really nice as well.

**What do you dislike about Maple?**

I think this is a problem with tele healthcare in general, but there are limits on what they can do. Some prescriptions can't be provided, and some conditions/symptoms will always result in being recommended to go to the ER.

**What problems is Maple solving and how is that benefiting you?**

Quick medical questions/concerns, prescription renewal

  ### 5. Doctor Appointment on the Go..

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sholden K. | Manager Human Relations, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2023

**What do you like best about Maple?**

Get support from a doctor when in need with 24/7 support. Great experience with a paediatric doctor; especially helpful when you have a kid and need a doctor at night.

**What do you dislike about Maple?**

Sometimes while speaking to the doctor, the app gets frozen. And you need to restart the app.

**What problems is Maple solving and how is that benefiting you?**

On-time doctor support. 24/7 service.

  ### 6. Horrible experience, was denied access to a doctor for basic request

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2022

**What do you like best about Maple?**

In theory, this should be useful if you don't have access to a doctor, if you can actually get a Maple GP to see you.

**What do you dislike about Maple?**

Terrible experience. Couldn't get a doctor to see me for an extremely basic request. I was hoping to get a requisition for bloodwork for some basic markers (something that Maple advertises as a good reason to use their service). I had my appointment request cancelled twice, telling me to see my doctor in person, with no explanation as to why. I'm trying to use Maple because I don't have access to an in person doctor where I live!

**What problems is Maple solving and how is that benefiting you?**

I don't have access to a doctor where I live, so I tried Maple. They wouldn't allow me to see a doctor, so they weren't able to solve my problem.

  ### 7. Easy to visualize numerical Data.  Saves time!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2022

**What do you like best about Maple?**

A lot of students and high-level mathematics use is for linear equations. It is useful when people are writing code. I work with a number of students who find the ease of the software beneifical.

**What do you dislike about Maple?**

Sometimes software "hangs" or stalls while using. It doesn't happen often, but there are glitches every once in awhile.

**What problems is Maple solving and how is that benefiting you?**

The software is great for equations and visualizing math problems to solve.  I work with students who have enjoyed the software and it is a great tool for people to increase the time it takes to complete work.

  ### 8. Scientific tool that is fairly easy to use.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 12, 2022

**What do you like best about Maple?**

I like the symbolic math support and integration with other tools like Matlab. I like the visualization features that is built directly into the code and you can see figures and graphs come up live.

**What do you dislike about Maple?**

There is a fair amount of scrolling needed for extended programs, interface could be a bit better. It lacks features that other tools like Matlab have in their large list of toolboxes. Large calculations sometimes cause the software to not respond that well.

**Recommendations to others considering Maple:**

It is good for quick answers to mathematical problems.

**What problems is Maple solving and how is that benefiting you?**

Solving complex mathematical equations from electromagnetics and linear algebra. Also need visualization support. It has allowed team members to work together on solutions.

  ### 9. The 24/7 consultation process and minimization of the time to connect to doctors is pretty solid

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.)

**Reviewed Date:** November 26, 2021

**What do you like best about Maple?**

I get responses pretty fast. I have tried using other apps but the main downside is the response time which seems to be the main reason I am using this app

**What do you dislike about Maple?**

So my app crashed few times, I tried implementing necessary steps like someone suggested on playstore but the only thing I have a problem is using the app. It also hangs quite a bit

**What problems is Maple solving and how is that benefiting you?**

We use it when we wouldn't be able to see a doctor without an appointment. So yes you kind of get your prescription fast and saves travel time

  ### 10. Powerful healthcare platform and software but very confusing

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 22, 2021

**What do you like best about Maple?**

I like all of the capabilities that this software provides and the he mathematical computing available is pretty powerful. More than your average computing certainly.

**What do you dislike about Maple?**

I do not like how complex the software is, it is hard to navigate around. Moreover, the interface is very outdated and lacks any recent updates which makes for a difficult user experience.

**Recommendations to others considering Maple:**

Ensure you test other platforms first.

**What problems is Maple solving and how is that benefiting you?**

Mathematical computing that I would have never guessed possible.

  ### 11. Very handy and useful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 03, 2022

**What do you like best about Maple?**

Appointment and preciption refill is very convenient. Saved time to be in the long line fore refill.

**What do you dislike about Maple?**

Sometime I faced long in issue which was resolved by resetting the password.

**What problems is Maple solving and how is that benefiting you?**

Appointment, consulting doctor and prescription refill


## Maple Discussions
  - [What do you consider to be your highest priority for improvement to the software?](https://www.g2.com/discussions/what-do-you-consider-to-be-your-highest-priority-for-improvement-to-the-software) - 1 upvote

- [View Maple pricing details and edition comparison](https://www.g2.com/products/maple-maple/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+02%3A43%3A28+-0500&secure%5Bsession_id%5D=414b35b7-8bc8-497c-a9a9-736c160555dd&secure%5Btoken%5D=deafed31bcae835242f5c93dd8c4cba178b67c76b11fee376049494068d2394d&format=llm_user)

## Maple Features
**Technology**
- Telecommunications
- Low Bandwidth Support
- EHR Integration

**Administration**
- Practice Branding
- Practice Specific
- Charting And Documentation

**Compliance**
- HIPAA Compliance
- State Regulation Compliance

## Top Maple Alternatives
  - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (506 reviews)
  - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.6/5.0 (358 reviews)
  - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) - 4.7/5.0 (336 reviews)

