ManageEngine ADSelfService Plus Features

Allows users to set, change passwords easily without interaction from IT staff.

Integrates with your mobile device for use on mobile apps.

Accommodates multiple languages.

Provide support to your customers and employees remotely over a shared network

Allows the use of tokens on multiple devices. This feature can also be turned off if the user does not want this.

Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. For example, something they know, Something they have or something they are.

Uses biometric trait or characteristic to authenticate. Additional hardware may be required to support this type.

Provides authentication capabilities outside standard authentication methods such as MFA and biometric .

Able to assign authentication requirements for different levels of users, such as more robust authentication for senior level executives.

Supports Endpoint access control to multiple operating systems

Allows user authentication to be honored by all the hosts in two or more domains

Support access to browser based applications across required browser types

Provides required failover mechanisms to ensure if one server, network, etc fails users are still able able to authenticate

Contains pre-built and custom reporting tools to required to manage business

Provides mechanism for auditing authentication for trouble shooting purposes.

Can call and pass credentials to third party web services.

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Access work applications remotely, for when working away from the office and/or traveling

Track and manage adherence to policies for any service, product, process, or supplier

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

At least a username and password is required to access the system

Active monitoring of systems, applications, or networks

Application programming interface that allows for integration with other systems/databases

Control and manage access to company resources

Set up connections to third-party platforms to improve business processes

A chronological record of actions or occurrences within a network, software, or process

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Create, manage, and track policies and procedures within an organization

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Identify and prevent suspicious activity

Define levels of authorization for access to specific files or systems

Accounts held by members of an organization

Notifications that are delivered to users as soon as an event occurs

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Use AI to generate content in the form of text, images, videos, etc.

Add customized logos and colors to align with company branding

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

Analyze and gain insights into data in real-time

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Create, design and manage workflows for repetitive tasks

Track and document all activities across devices, networks, and other systems

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Notifying as a warning or reminder of a potential or imminent hazard

Online portal through which end users can access the system, manage tasks, or obtain information

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Trigger clickable pop-up messages

Regulate who can view information within the system

Receive and/or send email notifications for urgent updates, requests, or other information

Protect sensitive data for digital privacy

View and track pertinent metrics to find patterns and gain insights from data

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Observe and track the demand, usage, progress or quality of a system, product, or user

Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics

Use AI to generate content in the form of text, images, videos, etc.

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Define levels of authorization for access to specific files or systems

Integrates with Active Directory

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Control and manage access to company resources

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Securely stores data to prevent data loss or breaches

Protect sensitive data for digital privacy

Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.

Compliant with HIPAA, which sets standards for sensitive patient data protection

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

At least a username and password is required to access the system

Create, manage, and track policies and procedures within an organization

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Receive data and information in real time

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Online portal through which end users can access the system, manage tasks, or obtain information

View and track pertinent metrics to find patterns and gain insights from data

Process of familiarizing new employees with the company, their position, and responsibilities

Track and document all activities across devices, networks, and other systems

A record of all activities within the system, including user access, changes made, etc.

Track and manage adherence to policies for any service, product, process, or supplier

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Access software remotely via mobile devices

Online portal where employees can access and track their own information

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Electronic storage of staff/employee contact information and job status in a centralized repository

Securely share encrypted passwords with colleagues

Allow users to access multiple services after entering their login credentials once

Create and edit passwords that can be accessed by a group of people

Use AI to generate content in the form of text, images, videos, etc.

Enable end users to request access or request changes to their account privileges

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Access work applications remotely, for when working away from the office and/or traveling

Online portal through which end users can access the system, manage tasks, or obtain information

A database of passwords to flag for reuse

Control system behavior and appearance, and access and report on system status/health from a distant location

Identify and respond to security threats to developed applications

Protect passwords from security threats

Generates strong, unique passwords with customizable parameters

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Integrates with common applications such as service desk tools.

Securely access passwords from any device

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Set and enforce password security requirements such as length, character sets, and regular password changes

Installation process is easy and flexible.

Options for resetting and enforcing password policies

Provides Administration tools/console that are easy to use and learn for routine maintenance tasks

Easily provisions new systems, platforms or applications using configuration and not customization.

Users can set, change passwords without interaction from IT staff

Allow users to access multiple services after entering their login credentials once

Provides ability to control access to PC's, Mobile devices, and other endpoint devices.

Controls access to legacy applications, web based applications, network resources and servers while employees are on the companies local area network.

Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network.

Controls access to users that are not company employees that are either within the companies local area network or outside the network

Enables users to use their own device to access company applications.

Process of providing credentials and logging into multiple systems is easy and intuitive for users

Supports required 3rd party Authentication Technologies. Example systems: bioMetric, passwords, key cards, token based systems, etc.

Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate. For example, something they know, Something they have or something they are.

Support SSO via Web agents, proxy agents, agent-less, SAML or oAuth and WS-Federation authentication and authorization Web services depending upon the application and business use case

Can serve as the identity provider to external service providers so that when the user logs into a service, instead of providing credentials to the service provider, the service provider trusts the identity provider to validate the credentials.

Extra layer of security that requires not only a password and username but also something specific to that user

Verify the identity of users/devices to enable secure access

Sends a one-time passcode (OTP) via SMS.

Provides a one-time passcode (OTP) via voice-call.

Sends a one-time passcode (OTP) via email.

Supports hardware tokens, which are often USB-sized, fob-like devices that store codes.

Offers software tokens, which are applications installed on a mobile phone, wearable devices, or desktops and generate time-based one-time passcodes (TOTP) that a user can easily copy. Software tokens work both online and offline.

Allows biometric factors such as fingerprints, faceprints, voiceprints, or other biometric information to be used as an authentication factor.

Offers mobile push authentication, which is a user-friendly method that does not require a user to copy a code, but rather accept or deny an authentication using a mobile application. Mobile push authentication only works when a user is connected to the internet.

Analyzes users' IP addresses, devices, behaviors and identities to authenticate a user.

Extra layer of security that requires not only a password and username but also something specific to that user

Verify user identity through mobile devices

Offers an easy to understand user interface to make setup smooth.