--- title: Mailsoftly Reviews meta_title: 'Mailsoftly Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Mailsoftly works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 4 scale: '5' date_modified: '2026-06-30' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Mailsoftly Reviews **Vendor:** Albert Solino **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.9/5.0 **Total Reviews:** 4 ## About Mailsoftly Mailsoftly is an email marketing and automation platform built for small businesses, nonprofits, professional services firms, consultants, and government and public-sector institutions. Build segmented contact lists, personalize your campaigns, and automate your whole customer lifecycle from one simple dashboard, with real people ready to help when you need them. What keeps Mailsoftly customers is not a longer feature list. It is the things that actually matter day to day: Real human support. Fast, helpful, and included. We even help you set up and review your first campaign for free. Deliverability handled for you. We set up your email authentication (SPF, DKIM, DMARC) and monitor your sender reputation, so your emails reach the inbox instead of the spam folder. Genuinely easy to use. Capable enough for advanced campaigns, simple enough that you do not need a marketing operations team to run it. Pricing that stays sane as you grow. Fair pricing that does not balloon the moment your contact list does. Automation without the complexity. No-code conditional logic, smart workflows, and AI assistance where it genuinely helps. Nonprofits and associations receive a 20 percent discount. For nonprofits and government and public-sector teams, we support purchase orders, invoicing, and contracts for organizations that cannot pay by card. Mailsoftly is GDPR and KVKK compliant. Main features: Contact Segmentation Email Lists Personalized Email Bulk Actions Detailed Statistics Email Design Industry Email Templates Email Automation Email Testing Email Parser Email Collector Integrations: a native Shopify app, Zapier, WordPress, and Google Workspace, plus thousands of apps through Zapier. Whether you are sending a member newsletter, a donor appeal, a client update, a citizen notice, or a product announcement, Mailsoftly helps you reach the inbox and get a response, without the cost or the learning curve of enterprise tools. ## Mailsoftly Pros & Cons **What users like:** - Users appreciate the **transparent analytics** provided by Mailsoftly, which offer clear insights into campaign performance. (1 reviews) - Users love the **flexible automations** of Mailsoftly, enabling seamless setup for various email sequences effortlessly. (1 reviews) - Users appreciate the **flexible automations** of Mailsoftly, simplifying the setup of targeted email sequences effortlessly. (1 reviews) - Users appreciate the **cost-effectiveness** of Mailsoftly, enjoying efficient, budget-friendly newsletter creation and automation. (1 reviews) - Users commend the **top-notch customer support** of Mailsoftly, consistently impressed by prompt and effective assistance. (1 reviews) - Data Analytics (1 reviews) - Deliverability (1 reviews) - Ease of Use (1 reviews) - Easy Implementation (1 reviews) - Users appreciate the **intuitive features** of Mailsoftly, enabling effortless organization and effective email marketing campaigns. (1 reviews) ## Mailsoftly Reviews ### 1. Powerful, Easy-to-Use Email Platform with Excellent Support and Great Open Rates **Rating:** 5.0/5.0 stars **Reviewed by:** Uygar T. | Senir Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2025 **What do you like best about Mailsoftly?** Intuitive drag-and-drop editor: Building on-brand newsletters takes minutes- even without design skills. Flexible automations: I set up drip sequences, welcome series and behavioral triggers in one place. Transparent analytics: Open, click, and unsubscribe data are crystal-clear, so I know exactly what’s resonating. Top-notch customer support: The team jumped on a screen share to help me fine-tune authentication, and always responds within an hour. Very easy to use and great open rates, they have a very good email deliverability. **What do you dislike about Mailsoftly?** No built-in cold-outreach flow: If you rely heavily on outbound sequences, you’ll need to manage that separately. **What problems is Mailsoftly solving and how is that benefiting you?** Mailsoftly makes it easy to manage email campaigns, automate follow-ups, and track engagement without needing a full marketing team. It helps us stay connected with our audience, improve open rates, and save time through automation. ### 2. Best Customer Support ever. It fully satisfied our requirements **Rating:** 5.0/5.0 stars **Reviewed by:** Eylem A. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2024 **What do you like best about Mailsoftly?** Customer support and finding solutions for problems quickly and also team provided very helpful advice' **What do you dislike about Mailsoftly?** There is no such thing :) We like the use Mailsoftly **What problems is Mailsoftly solving and how is that benefiting you?** Managing my contact lists, helpful advice for segments also emailng journeys ### 3. Affordable and user friendly email sending software **Rating:** 5.0/5.0 stars **Reviewed by:** MUSTAFA K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Mailsoftly?** used a new email marketing software, Mailsoftly, in my email marketing campaign. It is a very affordable software with features such as detailed statistics, sending customizable e-mails, segmenting the contacts, using more than a thousand e-mail templates, e-mail automation. **What do you dislike about Mailsoftly?** there is no problems with mailsofly. very usefull **What problems is Mailsoftly solving and how is that benefiting you?** The customer service crew has been excellent, responding to any questions I had with promptness and assistance. Anyone looking for an effective and efficient strategy to reach their audience should definitely check out this email marketing software, in my opinion. ### 4. Well organized contact list segmentation for personalized emails **Rating:** 4.5/5.0 stars **Reviewed by:** Dyg Kyla L. | Arts and Crafts, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2023 **What do you like best about Mailsoftly?** It's easy to organize the contact list according to company's specifications, people's job titles and so on. Then you can send your email according to that segments. **What do you dislike about Mailsoftly?** Before creating the mail body, you must select a contact list first. It's not posssible to create just a body part. **What problems is Mailsoftly solving and how is that benefiting you?** It definitely saves your time while creating an email in a personalized context. There are plenty of options to personalize an email according to contact list segmentation. That's a pretty good favor for our clients - [View Mailsoftly pricing details and edition comparison](https://www.g2.com/products/mailsoftly/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-06+01%3A59%3A49+-0500&secure%5Bsession_id%5D=ef8bc5da-2b7c-4995-9cb7-395391c63f1c&secure%5Btoken%5D=cd5dc6e1300f509d942e51ddf91bd1a9630609980e183c1eaa984acd90e379f8&format=llm_user) ## Mailsoftly Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Administration** - Template Creation - Preset Template Availability - Custom Unsubscribe - Email Segmentation - Detailed Server Logs - Notifications **Diagnosis** - IP Address - Domains - Content - Policy Compliance **Integrations** - Webhooks - Event Tracking API - Mail Send API - Spam Filter Testing **Tracking** - Processing Time - Placement - Open Rate - Time to Open - Alerts **Platform** - Custom Tracking Domain - Multiple Domains - Dedicated IP - Documentation - Sender Reputation Management - Tracking & Reporting - Enterprise Scalability - Performance and Reliability **Reporting** - Campaign Performance - Domain Reputation - Brand Reputation - Blacklist and Whitelist **Agentic AI - Email Deliverability** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Reporting & Analytics** - A/B Testing - Basic Reporting **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration ## Top Mailsoftly Alternatives - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - 4.3/5.0 (12,668 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,444 reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,189 reviews)