--- title: Mailsoftly Reviews meta_title: 'Mailsoftly Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Mailsoftly works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 4 scale: '5' date_modified: '2026-09-28' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Mailsoftly Reviews **Vendor:** Albert Solino **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.9/5.0 **Total Reviews:** 4 ## About Mailsoftly Mailsoftly is an email marketing and automation platform for organizations where email is essential but not anyone's full-time job: growing businesses, nonprofits, schools and PTAs, local governments, associations, professional services firms, marketing agencies, consultants, and corporate teams that want newsletters without enterprise complexity. Whether you are sending a member newsletter, a donor appeal, a citizen notice, a parent update, a client update, or a product announcement, Mailsoftly helps you reach the inbox and get a response, without the cost or the learning curve of enterprise tools. Your whole team works in one account, so boards, councils, and departments never share a login. Unlimited users are included on the Enterprise plan. Real human support is fast, helpful, and included. We help you set up and review your first campaign for free, and switching includes free migration of your lists, templates, and signup forms. Deliverability is done for you. We walk you through SPF, DKIM, and DMARC setup on your own domain, and we monitor sender reputation so your mail lands in the inbox, not in spam. Automation stays simple: welcome flows, drip sequences, and trigger-based journeys with no-code conditional logic. No marketing ops team needed. Pricing stays sane as your list grows. Nonprofits and government or public-sector teams receive a 20% discount, purchase orders and invoicing are supported, and Mailsoftly is GDPR compliant. Integrations: native Shopify, Jotform, Google Workspace, and Microsoft 365 apps, plus WordPress, Zapier, and a REST API with webhooks to connect any application. ## Mailsoftly Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **transparent analytics** of Mailsoftly, gaining clear insights into their email performance and engagement. (1 reviews) - Users love the **flexible automations** in Mailsoftly, effortlessly creating targeted email sequences and campaigns. (1 reviews) - Users love the **flexible automations** of Mailsoftly, enabling seamless setup of various email sequences effortlessly. (1 reviews) - Users appreciate the **cost-effective nature** of Mailsoftly, enabling efficient email marketing without breaking the budget. (1 reviews) - Users praise the **top-notch customer support** , appreciating quick responses and personalized assistance during setup. (1 reviews) - Data Analytics (1 reviews) - Deliverability (1 reviews) - Ease of Use (1 reviews) - Easy Implementation (1 reviews) - Users appreciate the **intuitive features** of Mailsoftly, enabling effortless organization and effective email marketing campaigns. (1 reviews) ## Mailsoftly Reviews ### 1. Powerful, Easy-to-Use Email Platform with Excellent Support and Great Open Rates **Rating:** 5.0/5.0 stars **Reviewed by:** Uygar T. | Senir Account Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 26, 2025 **What do you like best about Mailsoftly?** Intuitive drag-and-drop editor: Building on-brand newsletters takes minutes- even without design skills. Flexible automations: I set up drip sequences, welcome series and behavioral triggers in one place. Transparent analytics: Open, click, and unsubscribe data are crystal-clear, so I know exactly what’s resonating. Top-notch customer support: The team jumped on a screen share to help me fine-tune authentication, and always responds within an hour. Very easy to use and great open rates, they have a very good email deliverability. **What do you dislike about Mailsoftly?** No built-in cold-outreach flow: If you rely heavily on outbound sequences, you’ll need to manage that separately. **What problems is Mailsoftly solving and how is that benefiting you?** Mailsoftly makes it easy to manage email campaigns, automate follow-ups, and track engagement without needing a full marketing team. It helps us stay connected with our audience, improve open rates, and save time through automation. ### 2. Best Customer Support ever. It fully satisfied our requirements **Rating:** 5.0/5.0 stars **Reviewed by:** Eylem A. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 09, 2024 **What do you like best about Mailsoftly?** Customer support and finding solutions for problems quickly and also team provided very helpful advice **What do you dislike about Mailsoftly?** There is no such thing :) We like the use Mailsoftly **What problems is Mailsoftly solving and how is that benefiting you?** Managing my contact lists, helpful advice for segments also emailing journeys ### 3. Affordable and user friendly email sending software **Rating:** 5.0/5.0 stars **Reviewed by:** MUSTAFA K. | Accounting Specialist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 02, 2023 **What do you like best about Mailsoftly?** used a new email marketing software, Mailsoftly, in my email marketing campaign. It is a very affordable software with features such as detailed statistics, sending customizable e-mails, segmenting the contacts, using more than a thousand e-mail templates, e-mail automation. **What do you dislike about Mailsoftly?** there is no problems with mailsofly. very usefull **What problems is Mailsoftly solving and how is that benefiting you?** The customer service crew has been excellent, responding to any questions I had with promptness and assistance. Anyone looking for an effective and efficient strategy to reach their audience should definitely check out this email marketing software, in my opinion. ### 4. Well organized contact list segmentation for personalized emails **Rating:** 4.5/5.0 stars **Reviewed by:** Dyg Kyla L. | Arts and Crafts, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 03, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Mailsoftly?** It's easy to organize the contact list according to company's specifications, people's job titles and so on. Then you can send your email according to that segments. **What do you dislike about Mailsoftly?** Before creating the mail body, you must select a contact list first. It's not possible to create just a body part. **What problems is Mailsoftly solving and how is that benefiting you?** It definitely saves your time while creating an email in a personalized context. There are plenty of options to personalize an email according to contact list segmentation. That's a pretty good favor for our clients - [View Mailsoftly pricing details and edition comparison](https://www.g2.com/products/mailsoftly/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-04+08%3A08%3A22+-0500&secure%5Bsession_id%5D=e47cafe2-66e7-4386-b761-43eee755684d&secure%5Btoken%5D=bc1a6e088ca3a96e191d59831f35455b6c16a91ab48d33eb645861cf89ff6904&format=llm_user) ## Mailsoftly Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Administration** - Template Creation - Preset Template Availability - Custom Unsubscribe - Email Segmentation - Detailed Server Logs - Alerts/Notifications - Drip Campaigns - Customer Segmentation **Diagnosis** - IP Address - Domains - Content - Policy Compliance **Integrations** - Webhooks - Event Tracking API - Mail Send API - Spam Filter Testing - Activity Dashboard - Activity Tracking - A/B Testing **Tracking** - Processing Time - Placement - Open Rate - Time to Open - Alerts **Platform** - Custom Tracking Domain - Multiple Domains - Dedicated IP - Documentation - Sender Reputation Management - Tracking & Reporting - Enterprise Scalability - Performance and Reliability - Workflow Management - List Management - Template Management - Email Management - Subscription Management - Click Tracking **Reporting** - Campaign Performance - Domain Reputation - Brand Reputation - Blacklist and Whitelist **Additional Functionality** - Third-Party Integrations - Customizable Branding - Email Monitoring - Generative AI - Mobile Access - WYSIWYG Editor - Real-Time Data - Unsubscribe Database - AI Copilot - Drag & Drop - Geolocation - Event Triggered Actions - Simple Mail Transfer Protocol (SMTP) - Contact Database - Campaign Analytics - SMS Messaging - Customizable Forms - Autoresponders - Email Marketing - Message Personalization - Reporting/Analytics - Dynamic Content - Customizable Fields - Campaign Scheduling - Email Distribution **Agentic AI - Email Deliverability** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Reporting & Analytics** - A/B Testing - Basic Reporting **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration - Third-Party Integrations **Additional Functionality** - Personalization - Autoresponders - Customer Segmentation - Newsletter Management - AI Copilot - WYSIWYG Editor - Engagement Tracking - Preview Functionality - Email Tracking - Email Campaign Management - Landing Pages/Web Forms - Customizable Branding - Lead Capture - Mobile Optimization - Customer Journey Mapping - ROI Tracking - Activity Dashboard - Customizable Fields - Reporting/Analytics - Click Tracking - List Management - GDPR Compliance - Subscriber Management - Email Sequences - Campaign Scheduling - Event Triggered Actions - Multi-Language - Template Management - Customizable CTAs - Real-Time Analytics - Dynamic Content - CAN-SPAM Compliance - Multi-Channel Marketing - HTML Editor - Contact Management - Drip Campaigns - Campaign Analytics - Product Recommendations - Image Library - Workflow Automation ## Top Mailsoftly Alternatives - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - 4.3/5.0 (12,679 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,592 reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,212 reviews)