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Mailsoftly Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the transparent analytics of Mailsoftly, gaining clear insights into their email performance and engagement. (1 mentions)
Users love the flexible automations in Mailsoftly, effortlessly creating targeted email sequences and campaigns. (1 mentions)
Users love the flexible automations of Mailsoftly, enabling seamless setup of various email sequences effortlessly. (1 mentions)
Users appreciate the cost-effective nature of Mailsoftly, enabling efficient email marketing without breaking the budget. (1 mentions)
Users praise the top-notch customer support, appreciating quick responses and personalized assistance during setup. (1 mentions)

Top Pros or Advantages of Mailsoftly

Mailsoftly Reviews (7)

Reviews

Mailsoftly Reviews (7)

4.9
7 reviews
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Yalçın K.
YK
Yalçın K.
Sales and Business Development Executive
Small-Business (50 or fewer emp.)
"Fast onboarding and effortless campaign management"
5/5
What do you like best about Mailsoftly?

What stands out most about Mailsoftly is its clean UX and straightforward segmentation engine. Setting up custom audience segments based on tags, user properties, and behavioral data is fast and reliable. The drag-and-drop editor makes creating responsive templates painless, and the deliverability rates have been consistently solid from day one. On top of that, their technical support team is quick to step in when fine-tuning authentication (SPF/DKIM/DMARC). Review collected by and hosted on G2.com.

What do you dislike about Mailsoftly?

The native template library is functional, but expanding the selection of pre-designed templates out of the box would speed up last-minute campaign builds. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Small-Business (50 or fewer emp.)
"Customer Service with Real Humans. Secure and Affordable."
4.5/5
What do you like best about Mailsoftly?

The customer service is amazing. They would frequently respond in a few hours. I could ask the CEO, Alkan, technical questions and he would work to fix our problems. Review collected by and hosted on G2.com.

What do you dislike about Mailsoftly?

Because they are still developing different features, there were some UI problems and occasionally bugs, but I worked with the software for about a month and could already see improvements, some of them without me even having to ask for fixes. Review collected by and hosted on G2.com.

Ö
Özlem .
CRM
Small-Business (50 or fewer emp.)
"User-friendly, fast, and professional support service"
5/5
What do you like best about Mailsoftly?

easy to use, practical, detailed statistical data, customer service and technical support team Review collected by and hosted on G2.com.

What do you dislike about Mailsoftly?

So far, there is nothing I dislike about the product while using it. Review collected by and hosted on G2.com.

UT
Uygar T.
Senir Account Manager
Small-Business (50 or fewer emp.)
"Powerful, Easy-to-Use Email Platform with Excellent Support and Great Open Rates"
5/5
What do you like best about Mailsoftly?

Intuitive drag-and-drop editor: Building on-brand newsletters takes minutes- even without design skills.

Flexible automations: I set up drip sequences, welcome series and behavioral triggers in one place.

Transparent analytics: Open, click, and unsubscribe data are crystal-clear, so I know exactly what’s resonating.

Top-notch customer support: The team jumped on a screen share to help me fine-tune authentication, and always responds within an hour.

Very easy to use and great open rates, they have a very good email deliverability. Review collected by and hosted on G2.com.

What do you dislike about Mailsoftly?

No built-in cold-outreach flow: If you rely heavily on outbound sequences, you’ll need to manage that separately. Review collected by and hosted on G2.com.

EA
Eylem A.
Small-Business (50 or fewer emp.)
"Best Customer Support ever. It fully satisfied our requirements"
5/5
What do you like best about Mailsoftly?

Customer support and finding solutions for problems quickly and also team provided very helpful advice Review collected by and hosted on G2.com.

What do you dislike about Mailsoftly?

There is no such thing :) We like the use Mailsoftly Review collected by and hosted on G2.com.

MK
MUSTAFA K.
Accounting Specialist
Small-Business (50 or fewer emp.)
"Affordable and user friendly email sending software"
5/5
What do you like best about Mailsoftly?

used a new email marketing software, Mailsoftly, in my email marketing campaign. It is a very affordable software with features such as detailed statistics, sending customizable e-mails, segmenting the contacts, using more than a thousand e-mail templates, e-mail automation. Review collected by and hosted on G2.com.

What do you dislike about Mailsoftly?

there is no problems with mailsofly. very usefull Review collected by and hosted on G2.com.

DL
Dyg Kyla L.
Arts and Crafts
Small-Business (50 or fewer emp.)
Originally submitted 2/3/2023
"Well organized contact list segmentation for personalized emails"
4.5/5
What do you like best about Mailsoftly?

It's easy to organize the contact list according to company's specifications, people's job titles and so on. Then you can send your email according to that segments. Review collected by and hosted on G2.com.

What do you dislike about Mailsoftly?

Before creating the mail body, you must select a contact list first. It's not possible to create just a body part. Review collected by and hosted on G2.com.