--- title: Mailjet Reviews meta_title: 'Mailjet Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 175 reviews by the users' company size, role or industry to find out how Mailjet works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 175 scale: '5' date_modified: '2026-10-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

Mailjet Reviews & Product Details

Pricing

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Mailjet Reviews (175)

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Reviews

Mailjet Reviews (175)

View 1 Video Reviews
3.9
175 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive interface and affordability of Mailjet, highlighting its ease of use for both beginners and experienced marketers. Many appreciate the platform's ability to create professional-looking emails quickly and its effective email tracking features. However, some users note that the customer support could be improved, particularly regarding response times.

Pros & Cons

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Jason G.
JG
Jason G.
SaaS General Manager
Mid-Market (51-1000 emp.)
"Dependable service and good team behind it"
4.5/5
What do you like best about Mailjet?

It sounds simple, but it does just what you would expect it to do. The API is good and allows us to send out our transaction emails quickly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

It does not allow you to manually send out transaction emails. We have a need for that on occassion when we change our terms and conditions or our pricing. Review collected by and hosted on G2.com.

Fatih O.
FO
Fatih O.
Web Developer and UI/UX Designer
Information Technology and Services
Small-Business (50 or fewer emp.)
"The free offerings are fine"
4.5/5
What do you like best about Mailjet?

I really like how Mailjet makes it easy to organize my email by topic. It's great to be able to see all my newsletters in one place, and it's really easy to unsubscribe from newsletters if I don't want them anymore. Plus, the templates are really user-friendly and make creating emails a breeze. Overall, I'm really happy with Mailjet and would definitely recommend it to others! Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

I don't really enjoy the design of Mailjet. I find it to be very cluttered and unorganized. Additionally, the interface is not very user friendly. It can be difficult to find what you're looking for, and the navigation is confusing at times. Overall, I would not recommend Mailjet to anyone. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Extremely complex to revert to free plan"
0.5/5
What do you like best about Mailjet?

Campaign statistics are fairly good as is delivery of marketing campaigns. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

Reverting to a free plan is very complex. I am a regular user of Mailjet (taking a one-month subscription every three to four months) and each time I have to delve into their FAQ to remember how to do it. It is obviously purposefully designed by Mailjet.

Update September 2023: still a pain to switch to a free plan. Mailjet has not made it better these past few years. Review collected by and hosted on G2.com.

Himanshu S.
HS
Himanshu S.
Head of Marketing
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Okayish Free Plan and Paid Plans Can Be Improved For Services"
4/5
What do you like best about Mailjet?

Their free plan is better when compared to similar service providers and also the delivery rate is far better than the competitors for SMTP usage on the WordPress website. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

The service can be improved in two segments mainly for the support requests and removing the per-day limits on the free plan we might send 1000 emails in one day and then not use the rest emails for some weeks. Review collected by and hosted on G2.com.

RS
Ritika S.
Mid-Market (51-1000 emp.)
"Helps in delivering Dynamic Emails and Automating the Email Marketing and campaigns"
4.5/5
What do you like best about Mailjet?

It provides an automation tool to automate the email workflow triggered for specific events. It provides a drag-drop editor used to create visually appealing email campaigns. It supports SMTP services. It provides email templates and responsive email designs. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

Nothing to dislike about it and its any feature. Review collected by and hosted on G2.com.

MD
Marco D.
Product Lead Technology
Small-Business (50 or fewer emp.)
"Established email marketing service with easy-to-use user interface"
4/5
What do you like best about Mailjet?

Mailjet is a well-established email marketing solutions service, which means that customers can easily find hundreds of options to integrate with their existing toolchain. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

The takeover of Mailjet by its competitor Mailgun and later Sinch, and the implications on EU data protection, should have been much better communicated. Given the strict European data protection legislation (GDPR), customers need a notice well in advance when a European company is taken over by a Non-European entity. Review collected by and hosted on G2.com.

DG
Dr. Reena G.
Associate Editor
Publishing
Small-Business (50 or fewer emp.)
"one of the best service i have ever used"
4.5/5
What do you like best about Mailjet?

i think one of the best service i have ever used, integration of smtp and api is very easy, if you wish to send email from mailjet own panel that also very easy to use. one easily email using there own interface panel Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

the only issue is you will to change the shared IP on regular basis so that deliverability can be increased and give more effective business to the customer, as the shared used by multiple user it reduce inbox deliverability Review collected by and hosted on G2.com.

Jasmit Singh J.
JJ
Jasmit Singh J.
CEO & Technology Specialist
Information Technology and Services
Small-Business (50 or fewer emp.)
"Simple and effective Email Marketing Solution"
5/5
What do you like best about Mailjet?

I like the Simple yet detailed UI of Mailjet. It is straightforward to set up. Adding the domain, its DKIM configuration is also easy to set up. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

A little expensive compared to other solutions and competitors for small businesses. Review collected by and hosted on G2.com.

Lav S.
LS
Lav S.
Sr. Manager - Marketing
Mid-Market (51-1000 emp.)
"Best email marketing platform from Sinch"
4.5/5
What do you like best about Mailjet?

Mailjet helps you send unique marketing emails to your customers without much technical knowledge. Coming from Sinch, this platform has the best features that you can compare to other popular platforms. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

Pricing can be one of the concerns compared to other platforms, but you can always get the best value if you can utilize all the features they provide. Review collected by and hosted on G2.com.

Madhur S.
MS
Madhur S.
Operations Manager
Small-Business (50 or fewer emp.)
"Best email marketing tool for engaging customers."
5/5
What do you like best about Mailjet?

I have been using this tool for a long time, and I am very impressed with this tool, from customizing emails to track, allowing me to experiment with different email variations and optimize my campaigns for better results. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

I have been using this tool it makes me always happy with its multi features. Review collected by and hosted on G2.com.

Questions about Mailjet? Ask real users or explore answers from the community

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GU
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What is Mailjet used for?

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[Deleted User]
G2
[Deleted User]
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Last activity 5 months ago

When will you introduce landing page builder?

Pricing Options

Pricing provided by Mailjet.

Free

$0.00

Starter

$9.00

Essential

Starting at $19.00
Mailjet Comparisons
Mailjet Features
Data Import & Export Tools
Integration APIs
Email and Mobile Preview
Manage Email Lists
High-Volume Sending
A/B Testing
Basic Reporting
Template Creation