---
title: Mailjet Reviews
meta_title: 'Mailjet Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 176 reviews by the users' company size, role or industry
  to find out how Mailjet works for a business like yours.
aggregate_rating:
  rating_value: 3.9
  review_count: 176
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# Mailjet Reviews
**Vendor:** Sinch  
**Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing)  
**Average Rating:** 3.9/5.0  
**Total Reviews:** 176
## About Mailjet
With GDPR-compliant infrastructure and proven deliverability, Mailjet is the best Email Marketing Software &amp; Email API for Teams. Marketers design, deliver, and automate email newsletters and automations, while developers power high-volume transactional email via robust APIs and SMTP relay. Collaborative editing, templates, and approval flows keep teams fast and consistent; advanced segmentation, A/B testing, and analytics drive growth with every send. Built in Europe with privacy-first hosting options, Mailjet helps you reach the inbox at scale without compromising compliance. Connect easily to your stack with native integrations for ecommerce, CRM, and data tools. More than 100,000 customers globally trust Mailjet to deliver critical messages and campaigns. Choose one platform that brings marketers and developers together.



## Mailjet Pros & Cons
**What users like:**

- Users appreciate the **intuitive UI** of Mailjet, making it easy to navigate and use effectively. (5 reviews)
- Users highlight Mailjet&#39;s **affordability** , valuing its cost-effective pricing without sacrificing essential features. (3 reviews)
- Users value the **AI-powered real-time collaboration** in Mailjet, enhancing teamwork and communication effortlessly. (3 reviews)
- Users commend Mailjet for its **excellent customer support** , enhancing the overall user experience and satisfaction. (3 reviews)
- Users value the **customization options** in Mailjet, enabling effortless creation of personalized email campaigns. (2 reviews)
- Deliverability (2 reviews)
- Users value the **easy creation** of personalized email campaigns with Mailjet, thanks to its user-friendly interface and templates. (2 reviews)
- Users enjoy the **user-friendly interface** of Mailjet, facilitating effortless design and personalization of email campaigns. (2 reviews)
- Users appreciate the **user-friendly interface** of Mailjet, making personalized email campaigns easy and efficient. (2 reviews)
- Intuitive (2 reviews)

**What users dislike:**

- Users find Mailjet&#39;s **limited customization options and sending restrictions** on the free plan frustrating for their needs. (3 reviews)
- Users note the **limited options** for customization in Mailjet, impacting flexibility and creativity in email design. (3 reviews)
- Users express frustration with **limited templates** in Mailjet, reducing customization options for their email campaigns. (3 reviews)
- Users find the **missing features** in Mailjet, such as limited filtering and lack of list merging, frustrating. (3 reviews)
- Users face **limitations on the free plan** of Mailjet, including restricted sending limits and fewer email templates. (2 reviews)
- Users feel the **limited customization** options in Mailjet hinder their experience and flexibility in usage. (2 reviews)
- Users find Mailjet&#39;s **limited template customization options** and restrictive free plan sending limits inconvenient compared to other tools. (2 reviews)
- Dashboard Issues (1 reviews)
- Data Management (1 reviews)
- Difficult Learning (1 reviews)

## Mailjet Reviews
  ### 1. Best email marketing solution in mailjet you have freedom to monitor your campaign and email statics

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sandeep S. | marketing manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2022

**What do you like best about Mailjet?**

The best thing is their email delivery solution, you can upload unlimited contacts and send campaigns, also many more options to make the email list cleaner with segmentation and automation.

**What do you dislike about Mailjet?**

They need to work on the email template in the market always template will be updated but mailjet has a limited template directory, so need to update it. Also need to support the AMP template.

**What problems is Mailjet solving and how is that benefiting you?**

Mailjet gives the best solution to the subscriber barrier because many email marketing platform works on a subscriber basis and if your list is big then the charges are too high, so mailjet support unlimited subscriber with no extra charge it will look great.

  ### 2. Mailjet: A friendly Email Marketing Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2022

**What do you like best about Mailjet?**

Mailjet is a wonderful creation aimed at easing the hassle of creating email marketing campaigns. With its array of choices, features, and pricing policies Mailjet is one of the best tools in market to create, track and automate email both the marketing campaigns and transactional emails hence flourishing the business.

**What do you dislike about Mailjet?**

Although Mailjet is very much likeable on all the aspects the only things I dislike are the limitation of segmentation element which is quite a necessary thing in marketing campaigns. Additionally the list management isn't exactly user-friendly here which makes it difficult for running campaigns.

**Recommendations to others considering Mailjet:**

If you are looking for one stop solution to automate your email campaigns you can go for Mailjet.

**What problems is Mailjet solving and how is that benefiting you?**

With Mailjet we are solving the problems of automation when it comes to creating and yracking marketing campaigns. Plus we are focussing on the SMS elements, building email templates and transactional emails as well with Mailjet.

  ### 3. Overall good service with a reasonable price model.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rishi G. | Data Mining Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2022

**What do you like best about Mailjet?**

I appreciate that MailJet includes features like transactional emails/SMS, which makes the work a lot easier. Live collaboration through MailJet is also smooth, plus you don't have to worry about the contact storage limit. Creating templates and starting campaigns is really easy.

**What do you dislike about Mailjet?**

The documentation is average and that makes working with MailJet a bit hard as you can end up spending a lot of your time figuring out how to properly set up various services provided within. Filtering through the database could be improved as well.

**What problems is Mailjet solving and how is that benefiting you?**

There's no daily limit (in the essential price model) regarding how many emails you can send to your customers and subscribers in a day. The API's flexibility lets you harness the features of MailJet with ease. The service is price-friendly. It doesn't seem like you're paying too much and getting comparatively less.

  ### 4. Why is Mailjet the best Email Marketing Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2022

**What do you like best about Mailjet?**

Mailjet is one of the best yet most affordable software for email marketing campaigns SMS campaigns, newsletter creation, email template building etc. Its collaborative features help the marketers and developers to collaborate, hence helping it stand out among the others.

**What do you dislike about Mailjet?**

Although Mailjet is one of the best software around, the things I dislike are the lack of advanced segmentation and automation conditions in the software which is a basic requirement. Plus Mailjet also lacks a landing page builder which is actually available with tools like Getresponse.

**Recommendations to others considering Mailjet:**

If you are looking to experiment and learn email campaigns automation you can do it with Mailjet.

**What problems is Mailjet solving and how is that benefiting you?**

Mailjet is helping us create creative email marketing campaigns plus it is coming in handy while creating email templates. we are also using Mailjet to create, send and track transactional emails apart from the campaign-based ones.

  ### 5. An amazing tool to manage email marketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arpit D. | Marketing Database Specialist, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** November 14, 2022

**What do you like best about Mailjet?**

It has an intuitive email builder feature to make the email look very attractive and user-friendly. It also enables us to do segmentation, tagging, follow GDPR rules and much more.

**What do you dislike about Mailjet?**

Pricing is a concern as compared with its competitors, it offers higher pricing. Its technical integration is complex and not user friendly.

**What problems is Mailjet solving and how is that benefiting you?**

It is indeed solving Email Marketing practise with solutions like segmentation, drip campaigns, email builder, audience management, analytics, etc.

  ### 6. If you want to start with Email Marketing, Mailjet definitely is a splendid choice.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Diego S. | Software Engineer, and SEO and SEM manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2022

**What do you like best about Mailjet?**

The number of features Mailjet allows you to use in the free version, teach you how to plan, build and launch a well email marketing campaign.

Due you can trank want exactly what your customers click, and how many times they did, and with that data, if you’re doing test A/B, you can take decisions to improve your template.

**What do you dislike about Mailjet?**

Well, first the guys from Mailjet are doing a great job, but when I was scheduling my first campings to try to understand how to use their tool, they got a limit of 200 emails per day, and I mean that’s not bad, but why not 300. If they allow 300 mails per day, that really can help to plan better Campaigns, because the user might have more data and feedback.

**Recommendations to others considering Mailjet:**

If you don’t know anything about Email marketing Mailjet can teach you all, step by step, and at the end of the Tour, you will be able to launch your first Campaign, whether you are or aren’t a tech guy.

**What problems is Mailjet solving and how is that benefiting you?**

As a said before, Mailjet is a great choice, but the thing that blows my mind when I was exploring their website, is MJML. As a developer, the idea that a company creates a new free markup language, and it’s so simple to use, it’s amazing. Also, the documentation got a lot of examples and cases of use and templates that benefit you, to make emails more easy and fast.

  ### 7. Business emails are managed easily with a user-friendly dashboard

**Rating:** 4.0/5.0 stars

**Reviewed by:** James C. | Digital Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2022

**What do you like best about Mailjet?**

The email management is very good. Business emails are managed easily with a user-friendly dashboard. The software offers a free plan as well which provides a trial version so performance is tested. We are using it for business emails. We have organized folders. Our emails are secure from spam.

**What do you dislike about Mailjet?**

The software does not provide images through a library due to which image upload is difficult. The customer support team does not know the queries their responses are pathetic. Response time is very long and they do not provide a helpful response.

**Recommendations to others considering Mailjet:**

Except for customer support, there is no drawback in the tool. So, I will recommend you to use it for your professional email management and security. The data stored in the software will be secure so you can relax about your official record.

**What problems is Mailjet solving and how is that benefiting you?**

Emails are sent with secure software due to which we do not need to bother about our company data. The software is very helpful in organizing emails and saving them for a long. We are very comfortable with the layout. The email verification feature makes it more secure than other software.

  ### 8. Good to have tool for marketing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Saikrishna G. | Wordpress Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2022

**What do you like best about Mailjet?**

Mailjet helped us to identify and trackdown our mailing system. Best thing Is that we can tryout the default e-mail templates and Marketing techniques within free version, also it is very easy to edit mails you can easily view your email templates on cross-devices directly. having a premium is always a best thing because it gives extra power like ab testing, data filtering to use the tool more comfortly.

**What do you dislike about Mailjet?**

If you explore few more similar tools Mailjet looks bit overpriced still it can compete because of their features. And customer service is not upto mark follow-ups are very slow no on-time replies have to wait for days to get a update.

**What problems is Mailjet solving and how is that benefiting you?**

With Mailjet We were focused on email marketing which can drastically help us to reach more users without being sent in junk/spam mails. We are happy with results we get to see activity from old email database(user's) as well, the progress was seen compared to previous one which we were using.

  ### 9. The best Email Marketing Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Beatriz F. | Team Lead Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2022

**What do you like best about Mailjet?**

Mailjet is one of the best tool to create, send, and track marketing and transactional emails. The platform is very user-friendly and let includes features like transactional emails/SMS and always in a collaborative way

**What do you dislike about Mailjet?**

Lack of advanced segmentation and automation conditions and image upload is difficult.but if not it's an amazing tool

**What problems is Mailjet solving and how is that benefiting you?**

Identify and trackdown our mailing system, work in a collaborative way and Making interactive designs/layouts

  ### 10. Best Choice Tool For Email Marketing.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wendy V. | Purchasing Specialist., Mid-Market (51-1000 emp.)

**Reviewed Date:** March 28, 2022

**What do you like best about Mailjet?**

Easy in setting up email Campaigns. Scheduling of emails is well enabled in this application. The resend feature is  great where I can resend an email for a batch of subscribes. I love the way I can personalize email using client name.

**What do you dislike about Mailjet?**

It's has been very useful applicaition with no downtime at all.

**Recommendations to others considering Mailjet:**

It's a very able and higly designed applicaition. No downtime at all and it's very fast.Its fairly cheap to send emails using this applicaition.

**What problems is Mailjet solving and how is that benefiting you?**

The application is well designed in such that we are able to personalize client email using her/his name. It's very fast and scheduled messages are sent on time .Its Also very  pocket freindly.

  ### 11. Slow tool and horrible UX

**Rating:** 0.0/5.0 stars

**Reviewed by:** Raphael F. | Co-Founder & CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2022

**What do you like best about Mailjet?**

We introduced it because it's GDPR conform

**What do you dislike about Mailjet?**

The UX is unintuitive and the tool is slow. The worst thing is you get logged out every couple of hours and to log in, you need to enter a Captcha.

**What problems is Mailjet solving and how is that benefiting you?**

Sending emails to customers

  ### 12. Mailjet a modern way to deliver mail

**Rating:** 4.0/5.0 stars

**Reviewed by:** Edwin V. | Web Development Intern, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2022

**What do you like best about Mailjet?**

Very useful for sending marketing emails.

**What do you dislike about Mailjet?**

It has some complex functionalities which makes it cumbersome to use.

**What problems is Mailjet solving and how is that benefiting you?**

It has some great features as compared to other mail delivery applications which has been useful for me.

  ### 13. Awesome and very friendly UI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashish S. | QA Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2022

**What do you like best about Mailjet?**

Easy to use and user Friendly get response on time

**What do you dislike about Mailjet?**

Me and my developers are not factg any difficulties

**What problems is Mailjet solving and how is that benefiting you?**

Client wan want to send cutomize email tepmlate so it very easy to customize

  ### 14. Great marketing management & scheduling tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about Mailjet?**

- Layout/theme for newsletter preparation 
- ease of emailing a long list
- sections & content placement assistance

**What do you dislike about Mailjet?**

Mailjet has served it's purpose for all my activities. No disliked feature till now.

**What problems is Mailjet solving and how is that benefiting you?**

- Email marketing  - great tool to reach a wider audience in one go.
- Making interactive designs/layouts 
- Help collaborate with the team on the same platform making coordination easy.

  ### 15. Superb and Powerful Email Marketing Tool.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Grace F. | Inside Sales Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2022

**What do you like best about Mailjet?**

Mailjet has been amazing applicaition. We are able to send fixtures of our games to supporters on time.Aslo any news related  to the team we send it directly to our supporters through mails.

**What do you dislike about Mailjet?**

Mailjet is the best applicaition especially i like their customer support team which is very helpful.No dislike at all.

**Recommendations to others considering Mailjet:**

Mailjet is very stable and easier to implement. Reports and analytics are well designed and simple to understand.Customer support is amazing.

**What problems is Mailjet solving and how is that benefiting you?**

The organization needed a very stable email marketing applicaition with good reports and analytics. Mailjet has well designed reports which are simple to understand.

  ### 16. Mailjet is easy to setup and use with some premium feature with free trial

**Rating:** 3.5/5.0 stars

**Reviewed by:** Nalini R. | Digital Marketing Expert, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2022

**What do you like best about Mailjet?**

Analytics report of the campaign
Contact list builder
Dynamic email content supoorted

**What do you dislike about Mailjet?**

Smtp setup required
User interface sometime stuck while working on contacts

**What problems is Mailjet solving and how is that benefiting you?**

Mailjet allows me to send and schedule emails to all my site users. I use mailjet to convey some important messages to my users.

  ### 17. Mailjet is an awesome tool for automating your email marketing activity

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 06, 2022

**What do you like best about Mailjet?**

The template designing module is extremely to use. It's like using canva to deisgn graphics.

**What do you dislike about Mailjet?**

The pricing can be a little lesser for the underdeveloped countries.

**What problems is Mailjet solving and how is that benefiting you?**

Automating my email marketing activity. This is a very tedious activity if had to be done manually. It has saved me a lot of time and cost of hiring an email marketing expert.

  ### 18. Perfect and Very affordable E-mail Marketing Option

**Rating:** 4.5/5.0 stars

**Reviewed by:** Suman C. | MANAGER, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2021

**What do you like best about Mailjet?**

The greatest thing about mailjet is it possesses a superb inboxing level. I have tried personally various other options as well, but there's something completely different here with mailjet. The prices system is incredibly cost-effective for just about all types of companies. I'm very happy to use mailjet in my WordPress website. Delivering newsletters and offers from the inside WordPress has not been very easy. On top of everything, I'm also able to look at all my lists and marketing campaign statistics from inside WordPress.

**What do you dislike about Mailjet?**

I have already been utilizing maijet for more than a few weeks, and I'm happy with the service-nothing to don't like right here.

**Recommendations to others considering Mailjet:**

A good application for sending emails to the customers with delivery rate, I suggest the use of this application for sending bulk emails at affordable prices.

**What problems is Mailjet solving and how is that benefiting you?**

With the use of mailjet I can easily send the newsletter to our customers within my WordPress site, as it easily integrates with wordpress. Also, the inbox landing rate of mailjet is good. This application enables us to bulk email with high deliverability rates.

  ### 19. Mail Jet, easy email management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Mailjet?**

The free for life option and the automation of the work process

**What do you dislike about Mailjet?**

there is nothing i really dislike about it as i was looking specifically for a free option that also happens to be robust and easy to use to send marketing emails

**Recommendations to others considering Mailjet:**

Mailjet is an easy to use mailing system that is pretty robust if you are on a tight budget. Although I haven't used them their premium features also seem affordable and I would have no problem switching to a paid plan if i surpass my free quota.

**What problems is Mailjet solving and how is that benefiting you?**

i use mailjet to send emails for various purposes for a couple of my side hustles. It helps me automate the mail sending process for the more tedious mails like confirmations, new subscriptions etc.

  ### 20. Best & Affordable Email Marketing Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alok S. | Alok Singh, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2021

**What do you like best about Mailjet?**

The best thing about mailjet is that it has an excellent inboxing rate.  I have used other solutions too, but there is something very different here with mailjet.  Their pricing structure is very much affordable for almost all kinds of businesses. I am pleased to use mailjet on my WordPress woo-commerce website, where I sell digital services. Sending newsletters and offers from inside WordPress has never been so easy. On top of everything I can also view all my lists and campaign analytics from within wordpress.

**What do you dislike about Mailjet?**

I have been using maijet for over 1.5 years, and I am pleased with the service—nothing to dislike here.

**What problems is Mailjet solving and how is that benefiting you?**

My main issue has been sending regular updates and offers to my clients and subscribers. As with every other email marketing campaign, the possiblity of email landing in the inbox is significant. Mailjet has been a lifesaver here. All my emails land where they should land. Integrating with my domain was no hassle here, and I was able to set up my domain with mailjet easily. Another great feature is the integration with WordPress, where I can view and manage all my lists and campaign from within the WordPress admin.

  ### 21. Affordable, powerful Email Marketing Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Barry L. | Director of International Projects, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2021

**What do you like best about Mailjet?**

The powerful and inbox-blasting SMTP Relay.

**What do you dislike about Mailjet?**

Set-up is a little problematic with certain DNS/Domain Hosts.

**Recommendations to others considering Mailjet:**

If you don't know about mx/mail records in domains, have your hosting or domain company help you with the settings and verifications to get SMTP working properly, quickly.

**What problems is Mailjet solving and how is that benefiting you?**

Email deliverability issues are a thing of the past with Mailjet's SMTP servers.

  ### 22. Good option for email marketing beginners

**Rating:** 3.5/5.0 stars

**Reviewed by:** Deepika A. | Digital Marketer, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2021

**What do you like best about Mailjet?**

The best part of this tool is that they are providing a free package where we can try learning email marketing and even work when we have limited client data. They provide basic statistics so we know how our emails our working. Moreover, the paid plans are also affordable than other tools and provides all the required functionalities such as ab testing and data filters. Must recommend if you want to try email marketing as a beginner.

**What do you dislike about Mailjet?**

They doesn't have dynamic landing pages option which I think they must include for successful email marketing campaigns.

**What problems is Mailjet solving and how is that benefiting you?**

For those who are not fully aware of email marketing, they can't invest in very expensive tools. Mailjet offers a free version which 200 mails per day which is great for beginner marketers.

  ### 23. Mailjet

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 28, 2021

**What do you like best about Mailjet?**

Email sending tools and fast and efficiency

**What do you dislike about Mailjet?**

Sometime login takes time and the emails are going slower sometimes

**What problems is Mailjet solving and how is that benefiting you?**

This tool make you fast and efficient when it comes to send newsletters for your client

  ### 24. The best email editor for transactional emails

**Rating:** 5.0/5.0 stars

**Reviewed by:** Márk P. | Head of Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2021

**What do you like best about Mailjet?**

The mailjet email editor, of course. There are so many smtp relays with email editors on the market, but the mailjet email editor is by far the best. You can preview the result on any device you wish, for example on a mobile device, but you can be sure that your email will be the same on all device. The editor itself is very easy to use and very easy to understand. You can send your mail template built with the editor manually with a mailing list or by API call.

**What do you dislike about Mailjet?**

The only downside of mailjet is the SMS API. The SMS API works well, but the example codes on the website are mostly not or outdated. Also, there could be a new SDK with that SMS will be easier to send.

**Recommendations to others considering Mailjet:**

If you looking for an SMTP relay to deliver your emails with template builder, you should try mailjet. The email builder is the best on the market, and the pricing is way better than competitors. Give it a try and see it for yourself.

**What problems is Mailjet solving and how is that benefiting you?**

We use mailjet in our company to send transactional emails and SMS. The main benefit of mailjet is that our designers can create the mails with the editor, and the developers can use the templates inside the application.

  ### 25. Mailjet, a powerful service to send emails

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pierre M. | Président, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2021

**What do you like best about Mailjet?**

With Mailjet, you can send emailings, marketing emails, or transactional emails. After a setup that can sometimes be difficult for a beginner but is within reach for a more advanced audience, it is possible to start your campaigns quickly. There are many email templates available, making it easy to adapt them to your needs. The reporting is precise and allows you to adjust your campaigns to improve them gradually. For example, it is possible to compare your campaigns with each other and derive best practices. Managing contact lists is easy.

**What do you dislike about Mailjet?**

Some features are only accessible in premium mode, which I understand well, given that the discovery version is already very rich in features. The interface is a bit outdated but does not prevent good use of all the features. It might deserve a bit of next-generation UX. I sometimes had trouble setting up the configuration initially (DKIM, SPF...), but this was also due to the fact that I do not have control over the DNS, which is managed by an IT service provider. It is necessary to have control over the domain name settings to be able to make the correct configurations on such a tool.

**Recommendations to others considering Mailjet:**

Mailjet is a good alternative to American tools like MailChimp. I prefer to use a tool from the EU to have a better guarantee of GDPR compliance, rather than a tool from a country outside the EU.

**What problems is Mailjet solving and how is that benefiting you?**

I was able to send my first email campaigns, I was able to link my back office with Mailjet to take advantage of the mailer and improve the deliverability of transactional emails that I previously did with the solution associated with WordPress, with less success.

  ### 26. Easy and affordable

**Rating:** 4.0/5.0 stars

**Reviewed by:** Armando R. | Brand Manager and Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Mailjet?**

Suoer easy to get started and also easy to integrate with WordPress for transactional email.

**What do you dislike about Mailjet?**

I dont like the fact that the sending limit is limited per day

**Recommendations to others considering Mailjet:**

Definitely worth using for small business or startup projects. Easy to use and implement, especially in WordPress

**What problems is Mailjet solving and how is that benefiting you?**

The biggest task Mailjet is solving for me is the sending of transactional emails, especially for my woocommerce stores.

  ### 27. Good free alternative to Mailchimp

**Rating:** 4.5/5.0 stars

**Reviewed by:** Armando R. | Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2016

**What do you like best about Mailjet?**

The best thing with Mailjet is that they are really trying to catch up with the big guys. That being said it mean that they are constantly implementing new features and have a quality support.
What attracted me to Mailjet was their free tier plan. With a few of side business and have already using MailChimp in a couple of them, I decided to give it a go with Mailjet on a new venture. I saw potential on their "after free" plan, which is quite cheap and featured for someone hoping to grow their leads fast.
Another thing I like is the unlimited.
Another really attractive feature is that you have unlimited subscribers, which was perfect for me since i was looking to grow my list instead of sending big lots of newsletters.

**What do you dislike about Mailjet?**

What i dislike the most is the fact that i am only able to send 200 emails per day, which can be a bit annoying regarding time/task management of my businesses.
Although 6000 emails per month is enough i couldn't bother with dividing my newsletters in bulks every day.

**Recommendations to others considering Mailjet:**

Try their free tier. It won't hurt much giving it a go. I was satisfied with it

**What problems is Mailjet solving and how is that benefiting you?**

The main improvement is that i can capture my lead without any number limitation. Unlike MailChimp which limit the free tier up to 2000 subscribers.

i have migrated 2 different new lists to Mailjet after subscribing their Bronze plan. 30000 emails for only 7.50usd is a pretty good deal, so now i manage 3 lists in one platform only.


  ### 28. Overpriced value deterioration

**Rating:** 1.0/5.0 stars

**Reviewed by:** CM (Christian M. | Secretary General, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2021

**What do you like best about Mailjet?**

Mailjet was an amazing solution but ever since they have been bought their pricing has tripled and the service gone down

**What do you dislike about Mailjet?**

Pricing has gone through the roof - they are now the most expensive in the market with average service. this was fine with competitive prices

**What problems is Mailjet solving and how is that benefiting you?**

currently, we are in the process of looking for alternatives - despite that we have been a client ever since they started

  ### 29. Mailjet

**Rating:** 4.5/5.0 stars

**Reviewed by:** Akinsanmoye A. | Assistant Pastor, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2021

**What do you like best about Mailjet?**

The software has a user friendly interface thereby making it easy to use. With Mailjet I can send mails with templates that I've set up for various types of occasions. The price is very reasonable and the reports are fantastic. I'm able to reach my target markets better when I download the reports and track who opens and "clicks" through my messages.

**What do you dislike about Mailjet?**

I wouldn't say any except that the templates can be more. There're only fewer templates.

**Recommendations to others considering Mailjet:**

I would strongly recommend mailjet for any ngo/business organization as it is easy to us for anyone at all.

**What problems is Mailjet solving and how is that benefiting you?**

I've been able to have better communication with our community people (Aflame Generation). It has enabled me pass timely information with ease.

  ### 30. This is a dishonet business entity

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2021

**What do you like best about Mailjet?**

Used to be cheap.  This business changed hands a few times and became worse and worse.

**What do you dislike about Mailjet?**

Crooks are working in the customer service department.  They make unauthorized charges to your credit card.  Won't respond to your ticket. or deceive you.  Behave like an authoritarian entity, and you are their submissive subject and try to control you.    Stay away.

**What problems is Mailjet solving and how is that benefiting you?**

Be cautious with their billing.  Although they advertise as cheap, they will manipulate your invoices.

  ### 31. A solution for deliverability

**Rating:** 4.0/5.0 stars

**Reviewed by:** Carlos D. | B, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2021

**What do you like best about Mailjet?**

The plans that the offer has many alternatives, and for it, best accomplish what is promised.

**What do you dislike about Mailjet?**

nothing at all, pleased with the platform

**What problems is Mailjet solving and how is that benefiting you?**

Deliverability, I now can set automatic campaigns.

  ### 32. My best email marketing tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Subhasis  S. | Sr. IT Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2021

**What do you like best about Mailjet?**

It is very simple to use and comes with a plethora of pre-built templates. Detailed statistics for each campaign allow me to improve even further.

**What do you dislike about Mailjet?**

While creating the contact list, the system should predict the existing email addresses.

**What problems is Mailjet solving and how is that benefiting you?**

Mailjet is assisting me in reaching a larger audience with our service offerings.

  ### 33. Mailjet is very good product for sending notifications emails and texts, only downside it pricing.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Prashant P. | Associate Director, Enterprise (> 1000 emp.)

**Reviewed Date:** October 28, 2021

**What do you like best about Mailjet?**

I like the Email Template designer very much. It's very intuitive and easy to use.

**What do you dislike about Mailjet?**

The price for international text is costly.

**What problems is Mailjet solving and how is that benefiting you?**

Email notifications to users for login and events in the application.

  ### 34. A must have no brainer Email marketing platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2021

**What do you like best about Mailjet?**

This is one of the best email marketing platforms I came across. Very easy to set up with super astonishing deliverability rates. API integration makes this platform an exception. Prices are economical when compared with superb features. 
Email templates are an exception 


Support is awesome by the team

**What do you dislike about Mailjet?**

There is nothing to dislike; the only thing which I felt missing is the segmentation part.

**Recommendations to others considering Mailjet:**

No recommendations as such; it's the perfect email marketing platform with super unique features. A must have tool

**What problems is Mailjet solving and how is that benefiting you?**

It made my daily tasks and connection with the Target audience super easy. Almost all my emails land up in the inbox.

  ### 35. User friendly email platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2021

**What do you like best about Mailjet?**

You don't need to know HTML to build nice looking emails in Mailjet

**What do you dislike about Mailjet?**

The unsubscribe link in our emails would only remove readers from that specific email, not from all of our marketing emails so we had to manually unsubscribe people on the back end

**What problems is Mailjet solving and how is that benefiting you?**

Solving the need to communicate with those in our database in an efficient and engaging manner

  ### 36. Great Email program with Customizable Graphics

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gary C. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2021

**What do you like best about Mailjet?**

This program has great marketing templates. The emails look great and get a high open-rate.

**What do you dislike about Mailjet?**

My only issue is that I don`t think the dashboard and lay out is very user friendly. 
Needs to be bigger, bolder, and more obvious.

**What problems is Mailjet solving and how is that benefiting you?**

High efficiency, high results email campaigns. Saves time and increases results. A very good program.

  ### 37. DISABLE sending limit on master account!!!

**Rating:** 0.0/5.0 stars

**Reviewed by:** Arsen I. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2020

**What do you like best about Mailjet?**

Price is low but customer service is low either. They don't even read your messages but answer with templates

**What do you dislike about Mailjet?**

Ticket #1456044 • Status: Opened • Creation date: 12/01/2020, 7:03 PM

Our master's account API key was issued by a third-party user for spam. We changed our passwords and updated our API keys. Now we need to disable the sending limit. And you know what? They ask us where did we get those emails? WE WERE HACKED! I DO NOT KNOW!!!

Do you read my messages? We were hacked! Someone used our API key to send spam emails. How come I know where did hackers get those emails?!

I will close my account as soon as possible!!!

**Recommendations to others considering Mailjet:**

DO NOT USE IT!!!!

**What problems is Mailjet solving and how is that benefiting you?**

I was trying to send marketing campaign emails and transactional emails but mailjet just can't make it

  ### 38. Best Value for Money

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2021

**What do you like best about Mailjet?**

Mailjet is a lovely product that offers a broad range of features at a beautiful price. 
Features like unlimited contacts; Delivery and Analytics Dashboards are remarkable.
1.  Great email builder. Very useful dashboards that allow us to monitor the campaigns.
2. Schedule the e-Mailers. 
3. Great Reports for email marketing campaigns
4. Good Templates that can be customized for Contact upload.
5. The Free Plan itself offers much.

**What do you dislike about Mailjet?**

The Basic Plan and Premium do not have much difference between them.
Lack of re-engagement campaign parameters functionality.
The customer care not up to the mark - Timely Response to e-Mail is poor.

**What problems is Mailjet solving and how is that benefiting you?**

What problems are you solving with Mailjet?
E-Mail Marketing.

Benefits 
1. Easy to Setup.
2. Step by Step Instructions to set up the mailing domain.
3. Guidance through the process.
4. Value for Money.

  ### 39. Super affordable email marketing software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2021

**What do you like best about Mailjet?**

Number one, the price. Quite possibly the best-priced email marketing software available and it's a great piece of software too. It's simple, easy to use, and has a great drag and drop editor that makes great-looking emails. Better than some, if not most, of the higher-priced competitors.

**What do you dislike about Mailjet?**

No ability to segment email list by quantity (i.e email the first 1000 subs on your list today then emailing 1001-2000 the next day)

**Recommendations to others considering Mailjet:**

Great for small businesses looking to grow their email marketing efforts due to affordability and deliverability rates.

**What problems is Mailjet solving and how is that benefiting you?**

Allows us to bulk email with high deliverability rates.

  ### 40. Excellent mailing platform for instant newsletters

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Paper & Forest Products | Enterprise (> 1000 emp.)

**Reviewed Date:** September 16, 2021

**What do you like best about Mailjet?**

Able to manage unlimited contacts in the system with custom fields.
System alerts on incorrect emails and corrects and suggests the incorrect emails.

**What do you dislike about Mailjet?**

By default, auto-billing is active, although the customer care team helped to disable it even after auto-billing made.

**What problems is Mailjet solving and how is that benefiting you?**

Newsletter reaching to customer's mail inbox rather junk and spam.

  ### 41. A good tool even though I have found some issues when I am implementing campaigns

**Rating:** 4.0/5.0 stars

**Reviewed by:** Carla M. | Marketing and Communications Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2020

**What do you like best about Mailjet?**

I like that you can save templates, not only of full emails, but also of specific sections. I also like that is easy to use

**What do you dislike about Mailjet?**

I have found that sometimes I have to redo steps when implementing emails. For example, when I add a link, the font formatting is lost and I have to select the font again. Also, sometimes the platform becomes a little crazy, showing spaces that I cannot edit (this is solved by saving, leaving the template and return to edit it later. Both of these issues mean using more time to get the campaigns ready

**What problems is Mailjet solving and how is that benefiting you?**

We use mailjet in order to do marketing communications with our students and potential new clients. Our main goal is selling, but we also use the platform for important communications

  ### 42. Best for cost/quality

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ashot A. | Head Of Digital Marketing Division, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2021

**What do you like best about Mailjet?**

It's cheap and easy to use. The dashboard is simple and you can easily manage your email campaigns.

**What do you dislike about Mailjet?**

It would be nice to see feature updates more frequently.

**What problems is Mailjet solving and how is that benefiting you?**

This is my main email marketing tool and works pretty well for my tasks.

  ### 43. Avoid at all costs

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2021

**What do you like best about Mailjet?**

When the service works and no human interaction is required, the service does work.  Despite the dashboard being very slow.

**What do you dislike about Mailjet?**

The support is completely unacceptable.  We have a plan with paid support and send over 200k emails per month.  Tickets go unanswered for extended periods of time and responses are often canned and not relevant.  Priority tickets are almost treated with disdain.  

You do not have to look far online to find a wide selection of similar reviews.  Do not make the same mistake as us, buyer beware.

**Recommendations to others considering Mailjet:**

We do not recommend Mailjet.

**What problems is Mailjet solving and how is that benefiting you?**

Mailjet was supposed to be a convenient mail service for our notification emails.  We cannot recommend any benefits.

  ### 44. Horrible Policies Regarding Content

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2021

**What do you like best about Mailjet?**

The WordPress plugin they created was really easy to set up, and getting it connected to all of our sites was a breeze. Pricing was competitive.

**What do you dislike about Mailjet?**

We used this tool to send contact form emails to us (no forms were ever sent to third parties). We had a landscaping company, so we'd process emails for customers interested in gettings things like their lawn cut. We were banned from the platform for sending "real estate related emails", with all our accounts disabled within 12 hours of being notified. We appealed to their compliance team and were denied.

**What problems is Mailjet solving and how is that benefiting you?**

Delivery of contact form emails and customer order emails

  ### 45. Affordable and just as good as its competitors.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2021

**What do you like best about Mailjet?**

I loved how affordable it was. I thought I would give it a shot for its price after trying many of the big name email marketing platforms. Once I tried it I was hooked. Easy to use, great features.

**What do you dislike about Mailjet?**

The only thing depending on the plan you choose is the setup. If you choose the easy setup option then there isn't really any downsides. Some need some technical experience.

**What problems is Mailjet solving and how is that benefiting you?**

I wanted an affordable solution to email marketing with a great platform. I've been using it since it was launched and it is my go to platform.

  ### 46. Mailjet makes things very simple to manage email marketing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Belen F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2020

**What do you like best about Mailjet?**

Mailjet is a perfect solution for email marketing with our clients and subscribers. One of the features that I like the most is that there is no daily limit for sending emails. I also like the fact that it is possible to segment contacts by location, interests and more.

**What do you dislike about Mailjet?**

I would like Mailjet to have more modern email templates than they currently have, since they are predesigned templates to insert a lot of text, which is annoying for customers.

**Recommendations to others considering Mailjet:**

Mailjet is a very useful tool for executing email marketing strategies. I highly recommend it because it has very affordable prices.

**What problems is Mailjet solving and how is that benefiting you?**

Mailjet has been implemented in the company to reach more clients, allowing us to grow and improve. The campaigns have yielded positive results and we have managed to contact old clients and new clients. So the usability of this application has been a great help.

  ### 47. Mailjet

**Rating:** 3.5/5.0 stars

**Reviewed by:** Harun Raşit S. | Student, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2021

**What do you like best about Mailjet?**

prices is good for per mails in market.
Mailjet have good automate tools.
You can easly create templates.

**What do you dislike about Mailjet?**

Mail editor not have auto saver.
customer service is not good.
Not enough fonts in Mailjet.

**Recommendations to others considering Mailjet:**

If you want low prices on mails, use MailJet

**What problems is Mailjet solving and how is that benefiting you?**

With mailjet i create and mail templates and send to my mail subscribers easy.

  ### 48. Uncertain

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2021

**What do you like best about Mailjet?**

Interface is simple but straight to the point

**What do you dislike about Mailjet?**

It often feels a little clunky,  not on the interface side of things, but the service as a while.

**What problems is Mailjet solving and how is that benefiting you?**

There are so many services like it,  it's not really doing us any good outside of the usual - was just the service we moved forward with.

  ### 49. Mailjet is a very powerful platform for email marketing. Simple and intuitive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Serafin M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2020

**What do you like best about Mailjet?**

Mailjet is a tool with a low cost and that is what I like the most. It is possible to easily integrate it with WordPress to synchronize subscribers and create lists. Another feature I like is that it allows me to see how many people have opened the emails I have sent, as well as how many people have clicked on the ads.

**What do you dislike about Mailjet?**

It is necessary to make an additional cost in hiring a person with programming knowledge to implement Mailjet on the website, because they provide the API in different programming languages.

**Recommendations to others considering Mailjet:**

In the case of our organization, Mailjet has achieved positive results for people who have already made at least one purchase. It is affordable and has a wide variety of templates for emails.

**What problems is Mailjet solving and how is that benefiting you?**

Before implementing Mailjet on our WordPress website, we were not taking advantage of the data of people who have made purchases in our ecommerce. This software allowed us to create lists from the people who are subscribed to our website. Also, it has allowed us to increase sales considerably from the last few months.

  ### 50. A really Cheap and Strongly reliable emailing service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ramón C. | Co-founder and CMO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2020

**What do you like best about Mailjet?**

I like mostly everything  Maijlet has all the features you need for email campaigns. Of course, the reason I decided to implement Mailjet in our company is because cost, so far I have seen Mailjet is one of the cheaper Mailing platforms out there, they charge you for email sent no like other services that try to charge you per contact, for a company that has more than 100,000 users lets say that pay for customers is just not fair if you just sent emails to certain segments. Mailjet also has pretty much standard features as any other tool out there,  you can add your contacts or make Html widgets to obtain them, it also has a template editor with all the essential tools to make a nice email probably is advanced as mailchimp or active campaign but you just need a designer or Canva to pimp up your mails. Last but not less the automation emails are basic automation tools like those in Active campaign where you can send a sequence of mail. For all of this, I'm more than happy to use Mailjet in our company.

**What do you dislike about Mailjet?**

Probably the thing that I most dislike now days is the editor. I mean is a pretty straight forward and basic editor but as I said you just need to make a nice design and nobody will notice. But recently while you are editing it hangs down, like if you were doing changes and it seems is working fine but once that you go out of the editor and come back is when you realize that changes weren't saved at all and you have to rework again. This problem is happening from 4 months to now in different computers and with different explorers like Firefox, Chrome, Edge, Safari. So I hope Mailjet can read this review and fix the issue.

**What problems is Mailjet solving and how is that benefiting you?**

We are solving all the emailing communication with the customer, we currently have more than 130K registered users, more than 30K active users in the last 45 days and around 12K Engaged users in the last 30 days. Before we were using tools like Active Campaign mainly for automation and mailing communication. But since Active Campaign business model is based in contacts it exponentially increments the cost when you have more than 60K users and our main issue is that we use to segment our users in different contact list so we basically have strong communication with engaged users and active users that are no more than 40K so Active Campaign cost makes no sense for use while Mailjet only charges per email sent at a very low fee and still has some basic automation tools that when combining with Zapier you can basically everything you do in Active Campaign.


## Mailjet Discussions
  - [When will you introduce landing page builder?](https://www.g2.com/discussions/when-will-you-introduce-landing-page-builder) - 2 comments, 1 upvote

- [View Mailjet pricing details and edition comparison](https://www.g2.com/products/mailjet/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-27+06%3A19%3A41+-0500&secure%5Bsession_id%5D=c3b7c1e2-1840-4f6c-b079-f261aa76e19f&secure%5Btoken%5D=538110d229c5eb65fa7e1ed65a7bc08c1a21653282d67fe54971fe932e620b0b&format=llm_user)
## Mailjet Integrations
  - [Elementor](https://www.g2.com/products/elementor/reviews)

## Mailjet Features
**Email Marketing**
- Email and Mobile Preview
- Manage Email Lists
- High-Volume Sending
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses
- Multi-user Account
- Surveys

**Administration**
- Template Creation
- Preset Template Availability
- Custom Unsubscribe
- Email Segmentation
- Detailed Server Logs
- Notifications

**Templates**
- Text and Themes
- Stock Images
- Proofing
- Mobile Responsive

**Integrations**
- Webhooks
- Event Tracking API
- Mail Send API
- Spam Filter Testing

**Edit**
- Pre-Made
- Build
- HTML

**Platform**
- Custom Tracking Domain
- Multiple Domains
- Dedicated IP
- Documentation
- Sender Reputation Management
- Tracking & Reporting
- Enterprise Scalability
- Performance and Reliability

**Logistics**
- Analytics
- Issues
- Integrations
- Shareable Link

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Reporting & Analytics**
- A/B Testing
- Basic Reporting

**Agentic AI - Email Template Builder**
- Autonomous Task Execution
- Cross-system Integration

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Email Marketing**
- Cross-system Integration
- Cross-system Integration

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- CRM Integration
- Social Media Integration
- E-Commerce Integration

## Top Mailjet Alternatives
  - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,471 reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - 4.3/5.0 (12,672 reviews)
  - [GetResponse](https://www.g2.com/products/getresponse/reviews) - 4.3/5.0 (1,116 reviews)

