--- title: Mailjet Reviews meta_title: 'Mailjet Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 175 reviews by the users' company size, role or industry to find out how Mailjet works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 175 scale: '5' date_modified: '2026-10-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

Mailjet Reviews & Product Details

Pricing

Pricing provided by Mailjet.

Free

$0.00

Mailjet Reviews (175)

View 1 Video Reviews
Reviews

Mailjet Reviews (175)

View 1 Video Reviews
3.9
175 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive interface and affordability of Mailjet, highlighting its ease of use for both beginners and experienced marketers. Many appreciate the platform's ability to create professional-looking emails quickly and its effective email tracking features. However, some users note that the customer support could be improved, particularly regarding response times.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
RR
Roberto R.
Project Strategy Director
Telecommunications
Mid-Market (51-1000 emp.)
"Affordable email marketing platform"
4.5/5
What do you like best about Mailjet?

Using Mailjet, I can design great-looking and mobile-friendly HTML email marketing content in a shortest possible of time even if I do not know how to code. The free edition has a fairly decent sending allowance, the plan worked well for about as a starting plan that I used. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

I considered it to be a little fundamental. Working with nested and branching modes with multiple triggers and conditions was inconvenient. Review collected by and hosted on G2.com.

Verified User in Design
UD
Verified User in Design
Small-Business (50 or fewer emp.)
"I like mail jet"
3/5
What do you like best about Mailjet?

It’s easy integrating with almost any platform Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

It’s taking too long to generate a segment Review collected by and hosted on G2.com.

Response from Ralena Gerasimova of Mailjet

Thank you for sharing your feedback! We're glad to hear that you find Mailjet easy to integrate with various platforms. We apologize for the inconvenience you experienced with segment generation. Our team is constantly working to improve our services, and we appreciate your patience. If you have any further concerns or need assistance, please feel free to reach out to us. We're here to help and ensure you have a positive experience with Mailjet.

Sujit Kumar P.
SP
Sujit Kumar P.
Top rated Content Writer
Small-Business (50 or fewer emp.)
"One of the Best Email Marketing Software"
4.5/5
What do you like best about Mailjet?

The UI of this software is very easy to use. I found it easy to design and customize the content and Template was very responsive. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

I got quite good result in using Mialjet so there isn't much to talk about dislike. Review collected by and hosted on G2.com.

Hema V.
HV
Hema V.
Consultant
Information Technology and Services
Mid-Market (51-1000 emp.)
"Easy to use email marketing platform"
4.5/5
What do you like best about Mailjet?

Email automation and AI Copy generator are the best features. Apart from that they have industry specific solutions with ready use templets with minimal changes required to edit. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

Their real time collaboration feature has to be improved Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Mailjet - Review"
4.5/5
What do you like best about Mailjet?

Mailjet has made my email marketing efforts easy. This software has an easy-to-use interface, making it easy for me to reach out to numerous potential customers. This has enabled me to keep our customers updated about our products and services. Its mail creation feature is great and very simple to understand and implement. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

I think there is room for improvement in the customer support section. Review collected by and hosted on G2.com.

Nara B.
NB
Nara B.
CEO and Co-founder
Small-Business (50 or fewer emp.)
"Not worth it"
0.5/5
What do you like best about Mailjet?

I like it that is linked to Mailgun, another service that I use. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

I find it challenging to use your mail services because it's complex, leading to multiple newsletters being sent to the same contacts. While I'm currently on a free plan to test their services, I'm hesitant to upgrade. Managing the contact list seems difficult, and there's a risk of annoying recipients by sending emails multiple times. It would be beneficial for their service to learn from platforms like Mailchimp in terms of contact management. So far, Mailjet has been the least effective in this regard. Review collected by and hosted on G2.com.

padma m.
PM
padma m.
Owner
Small-Business (50 or fewer emp.)
"My experience using mailjet is positive it is affordable and reliable email marketing tool."
5/5
What do you like best about Mailjet?

The good thing about the mailjet is they provide services like email marketing campaigns, including email list segmentation, email automation, and email analytics that will be a great help for small business and startups. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

The bad thing about mailjet's is that it supports a limited number of triggers and conditions, which can make it difficult to create complex email workflows. Review collected by and hosted on G2.com.

AA
Aditya A.
Software Engineer
Mid-Market (51-1000 emp.)
"Best Free Plan Among all services"
4/5
What do you like best about Mailjet?

I am using it as an SMTP for sending mails from WordPress. It works flawlessly, robust insights, a lot of data, and very straightforward setup. A really generous free plan coupled with a lot of really cool features. It also provides marketing related tools as well, including ability to create campaigns. I personally use it for transactional mails only, but it is a really great tool for a majority of use cases. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

Not much to dislike about it. However, the inability to view an already sent email is a bummer for me. As someone who sends 1000+ monthly emails, I don't always remember what I wrote in a particular mail. There should be proper capability to view any sent transactional mail. Review collected by and hosted on G2.com.

PH
Phoenix H.
CEO
Marketing and Advertising
Mid-Market (51-1000 emp.)
"The best email marketing and email template builder software is Mailjet."
5/5
What do you like best about Mailjet?

The most helpful thing about the Mailjet platform is that it helps a lot to provide a robust email service and to create and track my company's marketing and transactional emails. The advantage of using this platform is that it helps provide powerful insights and rich data. The templates on this platform are also user-friendly. Its features are also really great, and it is one of the most helpful platforms to offer features like integration with applications. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

I have yet to find any downsides to dislike about this platform. Everything seems very helpful and great to me. But its design can be made a little more beautiful. I think the interface needs to be made a bit more user-friendly. Review collected by and hosted on G2.com.

Noli L.
NL
Noli L.
Email Marketing Specialist
Mid-Market (51-1000 emp.)
"Great mailing platform"
4.5/5
What do you like best about Mailjet?

Mailjet is an email marketing and automation platform that allows businesses to send emails quickly, easily, and affordably. It offers features such as A/B testing, real-time tracking, and list segmentation, as well as customer service and integration with popular applications. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

However, there are some issues. Email automation is only available to premium users, and connecting our domain proved difficult. This should be available to free users as well, though there should be a limit on the number of free daily emails that can be sent at the same time. Automation processes necessitate thought, and a 30-day trial period may be insufficient to determine whether the system is suitable for the user. At the very least, I thoroughly test software. Review collected by and hosted on G2.com.

Questions about Mailjet? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Mailjet used for?

0 Upvotes
0
Join the conversation
[Deleted User]
G2
[Deleted User]
•
Last activity 5 months ago

When will you introduce landing page builder?

Pricing Options

Pricing provided by Mailjet.

Free

$0.00

Starter

$9.00

Essential

Starting at $19.00
Mailjet Comparisons
Mailjet Features
Data Import & Export Tools
Integration APIs
Email and Mobile Preview
Manage Email Lists
High-Volume Sending
A/B Testing
Basic Reporting
Template Creation