Mailjet Reviews & Product Details

With GDPR-compliant infrastructure and proven deliverability, Mailjet is the best Email Marketing Software & Email API for Teams. Marketers design, deliver, and automate email newsletters and automations, while developers power high-volume transactional email via robust APIs and SMTP relay. Collaborative editing, templates, and approval flows keep teams fast and consistent; advanced segmentation, A/B testing, and analytics drive growth with every send. Built in Europe with privacy-first hosting options, Mailjet helps you reach the inbox at scale without compromising compliance. Connect easily to your stack with native integrations for ecommerce, CRM, and data tools. More than 100,000 customers globally trust Mailjet to deliver critical messages and campaigns. Choose one platform that brings marketers and developers together.

Seller

Sinch

Discussions

Mailjet Community

Languages Supported

German, English, French, Spanish

Solution Type

All-in-One

Overview by

Alex Ly

Used by Upwork and 2 others

Beta

Pricing

Pricing provided by Mailjet.

Free

$0.00

View More Pricing Information

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Gene M.

Chairman/CEO

Small-Business (50 or fewer emp.)

1/17/2025

"The BEST ESP"

5/5

What do you like best about Mailjet?

First of all, it is much less expensive than other providers, and yet has the same features. I like the way I can create an email easily and modify one of the templates they provide. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

It took me a while to figure out the navigation. It was not easy to learn where everything is and how to use the features. Some of the features are hard to determine, but once I learned them, it was okay. The customer support is good. They blocked some emails unfairly, (once even my own email!) Review collected by and hosted on G2.com.

Response from Ralena Gerasimova of Mailjet

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Thank you so much for taking the time to leave us a review, Gene. We're happy to hear that Mailjet is helping you reach a large audience at a low cost. We apologize for the challenges you faced with navigation and email blocking. Your feedback is valuable, and we will use it to enhance the user experience.

Verified User in Graphic Design

Small-Business (50 or fewer emp.)

7/31/2025

"Mailjet is one of the greatest tools!"

5/5

What do you like best about Mailjet?

The tool is very modern and well structured. It provides a great experience for newcomers and beginners. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

There aren't particular things I dislike about the great Tool mailjet. Of course there's always a possibility to adjust the pricing module but other than that, everything's great. Review collected by and hosted on G2.com.

Scott B.

Cleaner

Small-Business (50 or fewer emp.)

4/21/2025

"Marketing software known for it affordability and ease of use"

4.5/5

What do you like best about Mailjet?

I love like it because The platform's efficient email sending capabilities enable users to send large volumes of emails Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

Mailjet's free plan has limitations, such as restricted sending limits and limited HTML email templates Review collected by and hosted on G2.com.

Response from Ralena Gerasimova of Mailjet

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Thank you for sharing your feedback on Mailjet! We're thrilled to hear that you love the platform's efficient email sending capabilities.

Ensuring high deliverability rates is a crucial aspect of our service, and we're glad to hear that Mailjet is benefiting you in this way. If you have any further questions or feedback, please feel free to reach out to us.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

1/16/2025

"Best software to engage your community"

4.5/5

What do you like best about Mailjet?

The best thing that I like about Mailjet is that it is extremely easy to use. Any non-technical user can get started in minutes. Additionally, customer support of Mailjet is very good Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

The one thing I dislike about Mailjet is that I am not able to merge my multiple contact lists into one. Sometimes I need to move contacts from one list to another and the best solution would be to merge two lists. However, I am not able to do so in Mailjet Review collected by and hosted on G2.com.

Response from Ralena Gerasimova of Mailjet

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We're thrilled to hear that you find Mailjet easy to use and that our customer support has been helpful for you. We appreciate your feedback and will definitely take your suggestion about merging contact lists into consideration for future improvements.

Edmunds Z.

Founder & CEO

Small-Business (50 or fewer emp.)

3/25/2025

"Very intuitive and seamless at the same time."

5/5

What do you like best about Mailjet?

I haven't needed customer support as it was intuitive and I could easily find everything myself. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

I guess the customer support. As it was easy to implement. Review collected by and hosted on G2.com.

Response from Ralena Gerasimova of Mailjet

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We're glad to hear that you found Mailjet intuitive and easy to use! We strive to provide a user-friendly experience for all our customers.

Vinay C.

Founder

Small-Business (50 or fewer emp.)

6/3/2024

"Easy to Use Email Marketing Tool"

5/5

What do you like best about Mailjet?

Mail Jet is good email software with a pretty solid free tier. They offer so many cool features like an email editor, pages, and automation. most of the time, we use an email editor to design our newsletter email and track its progress. We frequently use its SMTP and API services to do automated emails from internal software. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

They can work on their email sending limit for free (it's 6000 emails ). most of the providers offer more emails than Mailjet. Review collected by and hosted on G2.com.

What problems is Mailjet solving and how is that benefiting you?

We use email to serve newsletters and design emails using their email editor. it helps to track, automate, and analyze our campaigns which is a good feature. we use its SMTP and API for automated emails from our internal software. Its SMTP helps to send transactional emails. the delivery rate is pretty good and it performs very well. we recently started using its landing page features and it's good for making simple landing pages. Review collected by and hosted on G2.com.

Muhammad H.

Marketing Operations Specialist

Information Technology and Services

Small-Business (50 or fewer emp.)

4/25/2024

"Easy to use marketing platform for designing and marketing campaign"

5/5

What do you like best about Mailjet?

The best part about Mailjet is that users can easily create email templates like professionals. with little skill set. and it's easy to collaborate with others. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

Mailjet is a complete package for email marketing campaigns, but the only thing that there is limited to adding a contact list. Review collected by and hosted on G2.com.

Response from Ralena Gerasimova of Mailjet

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Thank you so much for taking the time to leave us this review! We're glad to hear you're enjoying the service.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

3/24/2025

"Really great"

5/5

What do you like best about Mailjet?

All the tools are great and have improved our efficiency greatly. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

how fast the tools are. Everything you need is all in one place. Review collected by and hosted on G2.com.

Prateek P.

Design Specialist & Marketing

Education Management

Small-Business (50 or fewer emp.)

4/1/2024

"Integration of MailJet emailer with KYLAS CRM"

5/5

What do you like best about Mailjet?

Mailjet is mainly used for bulk email marketing campaigns, sending status messages post onboarding. We mostly use Mailjet to send promotional and specific occasion mails to reach out to our customers. We have integrated the Mailjet APIs into our Kylas CRM, and all the status messages and promotional mails go through the CRM. We have segmented the email IDs based on location, recent signup, onboarding required, and payment pending status. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

We have taken the initial plan of $15/month which provides 15,000 emails in a month which is sufficient. So no issues as of now. Review collected by and hosted on G2.com.

What problems is Mailjet solving and how is that benefiting you?

Mailjet is currently solving our email marketing solutions. We have integrated the Mailjet software into our Kylas CRM, which segments our users based on different stats. For example, we can target email campaigns based on location, pipeline status, onboarding status, and payment pending status. Any new webinar and event have been communicated through email using Mailjet. Mailjet can be used without a CRM as well. You can segment your contact upload & send your campaigns. Mailjet also provides the status of delivery based on how many have opened the emails, unsubscribed, etc. It provides the delivery status information for all your campaigns. Their email template is easy to use, and one can build a custom email template. Review collected by and hosted on G2.com.

Aniket S.

Worker

Small-Business (50 or fewer emp.)

6/19/2024

"Easy to operate email marketing software"

3/5

What do you like best about Mailjet?

Mailjet is good software for email marketing. They give you many good features to use, and you can also use some of them absolutely free. We mostly use email editors to design our campaign newsletter emails and track them. Review collected by and hosted on G2.com.

What do you dislike about Mailjet?

They have limited templates for free use. They have a limit for free users. Free users can send only 6,000 emails. Mailchimp or other providers offer more limits compared to Mailjet. Review collected by and hosted on G2.com.