--- title: MailerLite Reviews meta_title: 'MailerLite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1111 reviews by the users' company size, role or industry to find out how MailerLite works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1111 scale: '5' date_modified: '2026-07-14' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # MailerLite Reviews **Vendor:** MailerLite **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,111 ## About MailerLite MailerLite: Advanced email marketing tools. Effortless execution.  MailerLite is an email marketing and automation platform designed to help creators, small businesses, and ecommerce stores grow their audience and boost revenue—quickly, effortlessly and on their terms. Capture leads in style Build on-brand landing pages, websites, forms, and pop-ups that earn subscribers. Choose from over 150+ pixel perfect templates that are fully customizable with an intuitive Drag and drop builder. Or whip up landing pages, copy, and images with some AI magic. 🪄 Monetize your expertise with 0% commission  Sell newsletters, digital products, and 1-1 or group bookings without giving us a cut of your revenue. Kick the "Frankenstein" tech stack to the curb; manage your high-ticket coaching, scheduling, and payments natively in one place. You can even integrate your ecommerce store to track sales and turn subscribers into customers. Automate the client journey Explode engagement with multi-trigger automations and segmentation. With Bookings, you can automate the entire nurture process—from calendar syncing (Google/Outlook) to triggering tailored email sequences the moment a session is booked. Use Deliver by Timezone to ensure your messages land exactly when clients are most likely to open them. Data you can make decisions with  Get full visibility with reports on clicks, opens, and revenue. Nerd out with A/B and multivariate testing on emails and landing pages to find winning combos and improve performance with every test. Try everything MailerLite has to offer with a 14-day free trial. Our award-winning support team is here to help! ## MailerLite Pros & Cons **What users like:** - Users enjoy the **ease of use** of MailerLite, making it accessible for effective marketing across multiple brands. (70 reviews) - Users value the **knowledgeable and patient customer support** at MailerLite, enhancing their overall experience with the product. (37 reviews) - Users find MailerLite to be **very beginner-friendly** , making email marketing simple and approachable for newcomers. (29 reviews) - Users love the **easy setup** of MailerLite, making it perfect for beginners in email marketing. (23 reviews) - Users love the **easy creation** process of MailerLite, making it simple to build campaigns and engage readers. (21 reviews) - Users value the **affordability** of MailerLite, enjoying its great free plan and competitive paid options. (20 reviews) - Users appreciate the **intuitive features** of MailerLite, finding it easy to learn and navigate for effective marketing. (18 reviews) - Users commend MailerLite for its **exceptional customer support** and effortless campaign building and engagement tracking. (18 reviews) - Automation AI (17 reviews) - Email Marketing (17 reviews) **What users dislike:** - Users find the **difficulty of setting up complex automations** and slow account approval frustrating in MailerLite. (17 reviews) - Users experience **poor customer support** , struggling with lengthy processes and difficulty reaching assistance when needed. (17 reviews) - Users find the **learning curve steep** due to a confusing setup process and inadequate support resources. (14 reviews) - Users find a **lack of essential features** like custom content blocks and automated logo integration in MailerLite. (13 reviews) - Users face significant **email issues** , including bugs with automations and poor support, leading to frustration and unsatisfactory experiences. (12 reviews) - Limited Options (12 reviews) - Domain Issues (10 reviews) - Email Management (10 reviews) - Improvement Needed (9 reviews) - Limited Automation (9 reviews) ## MailerLite Reviews ### 1. Super customer service, always available and friendly! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about MailerLite?** Simple to use, accessible, and a truly top-notch customer service! **What do you dislike about MailerLite?** Editor not very flexible or practical (but we are currently using the "Classic" version). Can't wait to test the new editor! On the GDPR side, I would have appreciated more features. **What problems is MailerLite solving and how is that benefiting you?** We can send hundreds of emails each month and ensure they are properly delivered. It's also very easy to synchronize MailerLite contacts with our other tools thanks to the API. A beautiful synergy is possible between marketing and commerce thanks to MailerLite! ### 2. Newbie **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2024 **What do you like best about MailerLite?** Their affordability. I love that they have a growing business option. Their CX team is very easy to get intouch via the app. The landing page was very easy to implement. **What do you dislike about MailerLite?** I don't know yet! I need more time to figure that out. **What problems is MailerLite solving and how is that benefiting you?** I needed to make a website fast but wix.com and other avenues are expensive. I really just needed a landing page. I love that I can use email marketing though. Not at that stage yet. ### 3. Dedicated and Supportive **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about MailerLite?** The Support is extraordinary. The representatives do their best to help. They show a lot of patience. **What do you dislike about MailerLite?** Sometimes they take a while to respond because many clients seem to be looking for help. **What problems is MailerLite solving and how is that benefiting you?** It can help me know my subscribers better, so I can better serve them. ### 4. Easy to use and works correctly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2024 **What do you like best about MailerLite?** Good interface and helpful support team who are easily available. Nicely integrated popup forms in Wordpress website. **What do you dislike about MailerLite?** The new Mailerlite is only in dark mode, I would like the option to switch between light and dark modes. **What problems is MailerLite solving and how is that benefiting you?** Delivering emails to the customer base ### 5. MailerLite is the best company for sending emails to your subscribers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2024 **What do you like best about MailerLite?** Thier customer supports and easy to use platform are the best in the market! **What do you dislike about MailerLite?** Nothing, they are perfect, top notch company that actually care about its users! **What problems is MailerLite solving and how is that benefiting you?** They help me reach out to my students with all the updates they need ### 6. User-Friendly with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Lina U. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2024 **What do you like best about MailerLite?** MailerLite is incredibly user-friendly, making it easy to navigate and create professional campaigns. Its seamless integration with other tools adds to the overall convenience. **What do you dislike about MailerLite?** One drawback is the inability to attach PDFs directly to emails, which can be limiting for certain types of campaigns. **What problems is MailerLite solving and how is that benefiting you?** Saves time ### 7. Tech support is excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Louise J. | Life Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2024 **What do you like best about MailerLite?** Tech support 24/7 by live chat is excellent. The different membership levels and the fact that you can switch between them is super useful. **What do you dislike about MailerLite?** There's nothing much to dislike once you understand how it works and what your doing. **What problems is MailerLite solving and how is that benefiting you?** I use mailerlite for my marketing campagnes and it automates that easily. ### 8. Great support, (Mostly :-) ) easy to use and perfect for small businesses in the start-up phase **Rating:** 5.0/5.0 stars **Reviewed by:** Katrin Z. | Independent Author, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2024 **What do you like best about MailerLite?** There is a free plan which can be used by small businesses with just a few subscribers. But even with the free plan, MailerLite offers great functionality - with the only limit that the MailerLite logo will appear in your newsletters. That's great! Additionally, the support team does a real good job. Of course, using the free plan, support is just included for the first weeks. But questions regarding the account are kindly answered - even after this start-up phase. So, I am happy with MailerLite and would recommend it. **What do you dislike about MailerLite?** There are just 2 tiny points: 1.) If you offer different lead magnets on your website, you can just link to the same "thank you" and "okay" page. So, you cannot refer to your freebies on these pages, but instead just add a very common text which applies to all of your freebies. 2.) Some features are a bit hard to find in the GUI and could be a bit more intuitive. **What problems is MailerLite solving and how is that benefiting you?** Creating a subscriber list and sometimes sending newsletters to them - without paying a fortune every month. ### 9. I have been using Mailerlite since 2020 **Rating:** 5.0/5.0 stars **Reviewed by:** Anna F. | Fotograf na volnĂ© noze, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2024 **What do you like best about MailerLite?** It is very easy to use. It's cheap when you're just starting up your business, so you don't have to worry about additional monthly costs up to 1000 contacts. That's one of the things I appreciate a lot. I am very happy to be able to use it. I am a web designer and I recommend it to my clients. I would definitely not change. They have amazing support. Mails have excellent deliverability. Simple connection to the web using API. The ability to create templates that you use repeatedly. My clients and I use ML practically every day. **What do you dislike about MailerLite?** On the contrary, I'm a little annoyed that the price has gone up a lot for the new version, but I understand. I am very satisfied, so I have no reason to change it. **What problems is MailerLite solving and how is that benefiting you?** Thanks to mailerlite, we can deliver emails and build sales funnels easily, because emails are an important part of sales funnels. ### 10. Smooth Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Dimitra L. | Localization Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about MailerLite?** It's easy to use and efficient and gives us a lot of options. Also, excellent and fast customer support! **What do you dislike about MailerLite?** Nothing in particular, so far so good; I hope it stays as it is! **What problems is MailerLite solving and how is that benefiting you?** Audience segmentation and cool automations and analytics. ### 11. Easy to use and great support in Spanish **Rating:** 4.0/5.0 stars **Reviewed by:** Vicente M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2024 **What do you like best about MailerLite?** It is very intuitive and the free version is perfect to get started. **What do you dislike about MailerLite?** Maybe you are missing some preconfigured automations for ecommerce **What problems is MailerLite solving and how is that benefiting you?** Improve customer engagement and increase lead generation ### 12. Easy to use system and great support desk **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn W. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2024 **What do you like best about MailerLite?** I was stressing about the migration of mailerlite classic to mailer lite. I am not a very techy person. The migration was relatively straight forward, with lots of how to guides and lots of simple steps broken down into bite size chunks. I chose to start using a form for email collection. When I user tested, it did not work. The customer support was excellent. Prompt response. Quick identification of where I had gone wrong, and simple solution to how I could fix it - with clear screen shots and arrows so I could learn and fix it myself. Just what I needed. I have used the help desk twice in three days, for small bugs (all my error) and they have been brilliant each time. The updated mailer lite system is so much easier to use. I have no idea why I was so stressed about it all. Great system, easiest I have used so far. I feel it will be easy to integrate mailer lite with my course system that I use, and the number of features on the FREE plan is just perfect for me at the moment whilst I grow my business. **What do you dislike about MailerLite?** The only downside was the uneccesary self imposed stress about migrating from classic to the new lite system It is great, and so is customer support. Thank you **What problems is MailerLite solving and how is that benefiting you?** Mailer lite makes it easy for me to communicate with my clients, keeping all the emails and workflows in one place with a great support team ### 13. Great Customer Service ! **Rating:** 5.0/5.0 stars **Reviewed by:** Mar H. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2024 **What do you like best about MailerLite?** In genral, the product works great! I switched from MailChimp for a cost savings, but was very happy to not lose and features, and actually has more features. But this review is about the great customer service I received in working with a touchy DNS updated needed to verify our domain on MailerLite. The response was fast (Hours not days), they asked for a screen shot of my DNS entries and quickly devised a solution. As a software compay, I really like to see other in our industry that excel in good customer services. We recommend MailerLite to our customers that are looking for a Newsletter solution and anyone else we encounter that is looking. Thank you! **What do you dislike about MailerLite?** Nothing yet! The product has worked as advertised and we have been happy with the results. **What problems is MailerLite solving and how is that benefiting you?** Managing my customer list and delivery support and news to our customers. ### 14. Great ESP! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2024 **What do you like best about MailerLite?** Fantastic customer support, ease of use and adequate number of features **What do you dislike about MailerLite?** There's nothing I can think of now.as I just started **What problems is MailerLite solving and how is that benefiting you?** Helping my marketing efforts ### 15. Costs less but works just as well **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about MailerLite?** All of the functionality and then some of Constant Contact, for much less per month. Overall a better value, and it Customer support is responsive and thorough. It will also warn you when you get close to the next pricing tier. **What do you dislike about MailerLite?** It's a bit non-intuitive, so it has a learning curve. **What problems is MailerLite solving and how is that benefiting you?** It costs less and has a better open rate. ### 16. 5 star customer satisfaction **Rating:** 5.0/5.0 stars **Reviewed by:** Nilay D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2024 **What do you like best about MailerLite?** I really like MailerLite's friendly commununication and Customer Support . **What do you dislike about MailerLite?** The user is interface is a bit confusing to me. **What problems is MailerLite solving and how is that benefiting you?** Reaching out new costumers. ### 17. It just works. **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren D. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2024 **What do you like best about MailerLite?** Easy to impliment and integrate with APIs. The interface is very intuitive - it's easy to see what you need to do and how automations and subscriber lists interact. It's incredibly easy to use, even if you aren't familiar with how lists and automation work. Plus, customer support is fast and helpful. I'll admit, I'm still fairly new, but I was able to get four lists up and running in a week with only minimal customer support questions. There are a lot of other features to unlock, and I'm looking forward to learning. **What do you dislike about MailerLite?** Almost nothing! They're fantastic. If I had to say one thing, and let me say first this is totally fair of them as a company but it still doesn't work very well for new potential customers, is there is no email support unless you go to a paid plan. As I said, fair, and I understand, but if you get stuck and can't move forward with the knowledge base (or wildly searching a multitude of videos) then you need to upgrade. But the price is right for new business, so I was in. Don't regret it! **What problems is MailerLite solving and how is that benefiting you?** Fixed an issue with emails not passing through to the automation. ### 18. Quick and reliable support **Rating:** 5.0/5.0 stars **Reviewed by:** Jodie P. | Hypnotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2022 **What do you like best about MailerLite?** For a novice to email collection, embedded forms and landing page surveys Mailerlite has been invaluable in building my business and updating my growing email list. The support when trying to add a survey to harvest customer problems has been so useful. Although my knowledge is limited I felt able to make the changes needed to improve the function of all of the above without feeling clueless. The support team are patient and work with you to solve problems. Great job Mailerlite! **What do you dislike about MailerLite?** The function of the quiz wasn't as clear as I thought it would be, however once I understood the limitations I was able to make changes effectively. **What problems is MailerLite solving and how is that benefiting you?** Mailer lite helps me to automate a chain of emails from an embedded leader magnet request which I use to promote my business and services. I don't have much technical experience in how to build or even embed an external form into my website but I found it to be much easier than I had anticipated with Mailerlites instruction. **Official Response from Lay Kuen Yee:** > We do love our tutorials, a great to help our users! We also have a great Facebook community group that is always ready to help and support in case you'd like some help from your fellow Mailerliter's. Try it out in the future if ever you're stuck with another segregation, Jodie :) ### 19. Great support **Rating:** 5.0/5.0 stars **Reviewed by:** Tom G. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about MailerLite?** I really love the support! It's human :) and the team finds really helpfull sollutions to all problems you may have :) **What do you dislike about MailerLite?** We just love the service. We don't have dislikes. **What problems is MailerLite solving and how is that benefiting you?** Communicating with our clients. ### 20. Mailerlite provides all the tools i need to run an efficient service to my subscribers. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about MailerLite?** Functionality: RSS, ease of use, support. **What do you dislike about MailerLite?** Can not easily track source of where subscribers are coming from. **What problems is MailerLite solving and how is that benefiting you?** Reaching my subscribers easily and efficiently. ### 21. MailerLite is best for small businesses on a budget **Rating:** 2.5/5.0 stars **Reviewed by:** Katherine C. | Direct Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2024 **What do you like best about MailerLite?** the pricing, the design capabilities, it's user friendly and the automations. **What do you dislike about MailerLite?** It's still on baby steps when it comes to analytics it has the essentials. **What problems is MailerLite solving and how is that benefiting you?** A comprehensive free plan and affordable, feature-rich paid options ideal for most email marketers. ### 22. DNS got messed up, support was awesome. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about MailerLite?** Great price, awesome support. Keep up the good work MailerLite! **What do you dislike about MailerLite?** Could improve automatic DNS config setup. **What problems is MailerLite solving and how is that benefiting you?** Sending marketing emails. ### 23. Suberb programma for professional newsletters **Rating:** 4.0/5.0 stars **Reviewed by:** Rene v. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about MailerLite?** Easy to us and a good way to maintain mailadresses **What do you dislike about MailerLite?** Why do i have to answer this question..... **What problems is MailerLite solving and how is that benefiting you?** easy to send emails to a lot of customers ### 24. Very Helpful and Responsive! **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew T. F. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2024 **What do you like best about MailerLite?** I like the customer service! even before the amazing product itself! Customer Service is very, very difficult to find, see, receive in today's world. Sad, but true. When Customer Service is present, it STANDS OUT! MailerLite's email help is incredibly fast (not within a business day or 24 hours later, no. And, personable, NOT an A.I. Typically, email help is perceived as impersonal and a company's lazy way to provide Customer Service. As MailerLite is international, it makes sense and, again, surprisingly quick. **What do you dislike about MailerLite?** Truthfully, I don't dislike anything about this company's service. I left Mail Chimp years ago because of the interface -- incredibly UN-intuitive in my perspective. **What problems is MailerLite solving and how is that benefiting you?** Business problems? MailerLite is helping me reach clients and interested parties via email; I suppose that could be a "problem" solver. ### 25. Perfect for sending newsletters and analysing data. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about MailerLite?** It can be used to create clean, modern letters, with good template options. **What do you dislike about MailerLite?** The mail editing interface is not the simplest, it could be more user-friendly, and there could be more simple formatting options. **What problems is MailerLite solving and how is that benefiting you?** A single newsletter interface. Analysis of sent emails, statistics. ### 26. Great Mailing List Provider and Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Rosie R. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2024 **What do you like best about MailerLite?** Very easy and user-friendly mailing list provider with lots of helpful videos to create lovely newsletters. Excellent customer service support. I also really like all the stats that I get about who has clicked on links and opened my emails. **What do you dislike about MailerLite?** I can't really think of anything I dislike. **What problems is MailerLite solving and how is that benefiting you?** Mailerlite is on top of industry changes, for example there was a recent change to certain email providers which could create issues for my subscribers getting my newsletters. Mailerlite sent an email to let me know about this, with clear instruction of what to do. Also, the customer service support help emails were so helpful and quick to respond. It took all the stress out of this technical change for me. ### 27. Great Experience, Great Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Karna C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2023 **What do you like best about MailerLite?** Easy to use and user friendly. It is relatively intuitive in terms of putting your email campaigns together, either from scratch with an easy o use drag and drop system or a choice of many pre-designed but editable templates. When you have a question or run into a challenge with use, their customer service is prmpt and knowledgable with solutions in the moment instead of having to escalate, which I love. Quick, efficient and friendly service! **What do you dislike about MailerLite?** I don't like not being able to combine blocks in the drag and drop email builder. Sometimes I want to be able to add just a photo with text below or a different style of divider. Being able to combine various blocks into your own containers would be fantastic. **What problems is MailerLite solving and how is that benefiting you?** I quick, intuative platofmr for email. marketing that has some additional features available such as landing pages. Integrations with various automation platforms like Zapier and integromat (Make) and tracking functionalities and reporting - all in one space to help keep the efforts streamlined. ### 28. Don't trust with your email marketing. Good customer service ruined by technical issues & no refunds **Rating:** 0.0/5.0 stars **Reviewed by:** Nathon R. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2023 **What do you like best about MailerLite?** - Very friendly customer support, available quickly at all times of the day (on the Advanced plan). - Good interface and UX. - Easy migration and integration. - More affordable than many other providers. **What do you dislike about MailerLite?** Unfortunately, migrating to MailerLite from Campaign Monitor has had a dreadful impact on both our email traffic and mailing list. The first problems occurred shortly after migration, when an email list of nearly 25,000 subscribers was obliterated overnight by deliverability issues. An open rate in the 30-40% range in Campaign Monitor plummeted to under 4%. MailerLite's support team were attentive and friendly as always, but their advice was generic and fixes slow. It took weeks before we started coming back up, and nearly four months later we're still not there. The technical problems don't end there though: - We've had to give up on using our custom domain because it no longer works with a certain large UK ISP. This is a problem that only started for us when we started using MailerLite. We never had this problem using Campaign Monitor. There is apparently no possibility of a fix, we just have to live with it. - Campaigns often send very, very slowly. For example, we queued up our last MailerLite email for 3pm. It's now 6:19pm and it's still only 55% sent. Our niche is very competitive with lots of short-notice product announcements...since moving to MailerLite we are regularly hours behind our rivals. - We've had several campaigns suffer very high levels of 'hard' bounces, esp. to Hotmail/Outlook. We're talking 1000+ subscribers bouncing at a time. To add insult to injury, when we asked for the bounced subscribers to be recovered MailerLite said they would do so...but seemingly forgot to, and had to be asked again. - The final problem (and this is what has led us to leave MailerLite and sacrifice our annual contract) has been an infuriating and embarrassing technical issue whereby our campaigns were getting 'stuck' when sending, resulting in subscribers getting the same email multiple times on the same day. We're talking customers receiving the same campaign four, five, six times in a matter of hours here. When we reported this problem MailerLite assured us they had put a fix in place, so we duly reported back to the customers who'd complained to us and promised them it wouldn't happen again. Only for it to immediately happen again, very same day. Needless to say, this not only makes us look like total idiots but has also led to lost subscribers, lost sales, and lost reputation. On top of all this, MailerLite are famously obstructive if you ask for any kind of refund. I gave up chasing after the last request because it was taking so long to get responses. Their reluctance to dish out refunds on monthly contracts is understandable, but we - stupidly - opted for an annual contract. So if, for whatever reason, you still feel like giving them a go after reading this review, be aware that any faith and trust you place in them by agreeing an annual contract will not be reciprocated in the event of things going wrong. They will keep your money no matter how bad the service you receive ends up to be. **What problems is MailerLite solving and how is that benefiting you?** In all honesty, MailerLite isn't solving any business problems for us at the moment. It is creating them. ### 29. Easy to use, meets all my needs **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie E. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2024 **What do you like best about MailerLite?** It's easy to use and has all the elements I need. The email support and the video tutorials are great. It integrates easily with other platforms that I use (primarily Thrivecart). **What do you dislike about MailerLite?** I don't love that they updated to a new version and that it requires a complete migration vs a more simple update. I'm going to lose all my info in the Classic version because they are also discontinuing the free version so I can keep it as an archive. The new version is good though. **What problems is MailerLite solving and how is that benefiting you?** Easeful way to reach customers. I can create forms to allow opt outs to certain campaigns. It integrates with my shopping cart and course builder so I can easily communicate with specific customers / groups. ### 30. Excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Liz C. | Music Artist, Award-Winning Composer, Producer, Mentor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2024 **What do you like best about MailerLite?** Even though I have a totally free MailerLite account, the customer service team always go out of their way to help me. The system itself is super easy to use, is packed full of great features and is easy to integrate, even with a free account. On the odd occasion when there are issues, the customer service team are always there, friendly, available, and super helpful. **What do you dislike about MailerLite?** Right now I can't think of anything. The fact that they allow people to have a free account and still give them acess to many great features is a huge plus. **What problems is MailerLite solving and how is that benefiting you?** It is help me reach and stay connected with people who want to know about my brand. ### 31. My favourite way to newsletter! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2024 **What do you like best about MailerLite?** The customer service is fast, friendly and just brilliant. The only online chat model where i feel the staff are still going the extra mile. I love the way you can make a good looking email with your drag and drop editor as opposed to other platforms we've used, you need to be a HTML whiz to make anything that looks professional. I use almost daily and find that the layout of drafts/outbox/in progress makes it very easy to manage. **What do you dislike about MailerLite?** There are small glitches which as a regular member, you learn to work around but they have gotten me into bother before. The HTML importing tool often wont work for me but doesnt give reasons for the errors which would be very helpful to save the customer service team looking into it. **What problems is MailerLite solving and how is that benefiting you?** As an app that provides advertising for industry manufacturers, they can send us their email content and we can upload it to send to our mailing list. Its important that we have a smooth provider to allow us easy and fast upload of content. ### 32. Best service ever **Rating:** 5.0/5.0 stars **Reviewed by:** Nala H. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about MailerLite?** I'm sort of tech-savvy, but whenever I run into something I can muddle my way through, I always get excellent help from the MailerLite team. They're responsive, professional, and knowledgeable. There are a lot of email service providers, and I've used 4 of them, but I always recommend MailerLite. **What do you dislike about MailerLite?** This hasn't happened in a while, but when I was over my subscriber limit my email wouldn't send. Getting a text notification would have been helpful, instead of finding out a scheduled email didn't go out. It's very possible this issue has been corrected, though. **What problems is MailerLite solving and how is that benefiting you?** It lets me stay in touch and grow my reader engagement (I'm an author). ### 33. So easy to use and brilliant customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Lea R. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2024 **What do you like best about MailerLite?** The simplicity of its interface and how easy it makes ecommerce operations. I really, really rate their customer support service too - fast, helpful, very patient and always solve my problem. **What do you dislike about MailerLite?** My least favourite thing is the troublesome hoops you have to jump through to integrate with WooCommerce - it's a LOT of mysterious keys and check boxes that can be confusing if you're not used to working with those systems all the time. But I think that's on the WooCommerce side rather than Mailerlite to be honest. **What problems is MailerLite solving and how is that benefiting you?** Allows me to deliver digital products to paying customers all over the world, plus deliver weekly newsletters to warm leads. ### 34. Like it! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about MailerLite?** On the whole well structured. Customer service team is excellent and attentive which is a game changer when there are issues! **What do you dislike about MailerLite?** Sometimes a bit hard to navigate. Automations are not always straightforward. **What problems is MailerLite solving and how is that benefiting you?** sending emails, landing pages ### 35. Easy to use subscriber service for my website **Rating:** 5.0/5.0 stars **Reviewed by:** Deborah O. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2024 **What do you like best about MailerLite?** If you are a beginner, MailerLite is easy to use. They offer tutorials so you know how to create the emails you will send to readers of your website. You can choose how soon you want to show a pop up "ad" (asking your website's visitors to subscribe.) After that number of seconds (or minute) the "ad" pops up offering your readers a chance to subscribe to your website. You get to design that pop up ad, and you can choose the easiest option. When you add your own photo (I used a photo of my roses), it looks beautiful and professional. You can send out an email each week to let readers you have posted a new article. MailerLite never loses the subscribers who sign up, so you can easily get the weekly email out to them. You just click on the current subscriber list, and they are the ones who receive your email. If you are a non-tech person like me, you can choose the easiest method to write your weekly emails. There are many other companies that offer email subscriber service, but they are much harder to use. They are not easy for a beginner. My website has been up and running for nearly 2 years, and I have never had trouble using MailerLite. **What do you dislike about MailerLite?** No problems so far, and I've been with MailerLite for nearly 2 years now. **What problems is MailerLite solving and how is that benefiting you?** When I clean out the cookies on my computer, MailerLite has sent me an error message, somehow not recognizing me, even when I log in correctly. But I have contacted customer service, and they quickly fix this so I can still log in. ### 36. Simple,affordable and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** noelia q. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2024 **What do you like best about MailerLite?** What I like most about mailerlite is its simplicity of use. You pay for what you need, without having to upgrade your plan to access functionality that gives you a ton of services that you will never use. You take advantage of the tool 100%. It's easy to set up and gives you everything you need both to get started and to manage your business with simple tags and automations. Customer service is just great. **What do you dislike about MailerLite?** Users cannot be tagged, it only works for groups. The automations are very basic and linear. **What problems is MailerLite solving and how is that benefiting you?** Manage database entry forms, send welcome emails and email marketing campaigns ### 37. Mailerlite made my day (and my email campaign a lot better!!) **Rating:** 5.0/5.0 stars **Reviewed by:** Anne U. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2024 **What do you like best about MailerLite?** I love how easy it is to use and how beautiful the design can be made with all features provided. When I had a question, I emailed support and received an answer right away (even on a Sunday!!). I am so delighted I found this program. The user fee was a quarter of what I used to pay to mailchimp, a program I always found challenging and time consuming. **What do you dislike about MailerLite?** Nothing to dislike so far. See comments on the other side. **What problems is MailerLite solving and how is that benefiting you?** The design of campaigns is so easy and user friendly. As a small business owner time is of essence. ### 38. Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2024 **What do you like best about MailerLite?** There were many reasons for me to start using MailerLite. And there's one big reason why I stay: Their customer support! I had an issue with verifying my website. And they were friendly, helpful, and didn't give up until we solved it. I had very different experiences before where customer support just wanted to get rid of the problem. This was a totally different experience. Thanks to the team! **What do you dislike about MailerLite?** First it is a little confusing with the two different versions of MailerLite (classic and new), but once I set it up and read a little bit of the documentation, it was clear. **What problems is MailerLite solving and how is that benefiting you?** I like the simple way I can build funnels and campaigns. And I like that it's hosted in Europe, so that I don't have to think here about GDPR ### 39. MailerLite is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline D. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about MailerLite?** I've tried a lot of email providers. And I've liked the services of many. But I've found MailerLite to be by far the most generous with its free plan, the most cost-effective, and the most helpful (i.e., live chat, especially) hands down. Also, the UX for MailerLite is super simple. **What do you dislike about MailerLite?** Really nothing. I have not found anything I don't like about MailerLite. **What problems is MailerLite solving and how is that benefiting you?** It is helping me reach an expanding number of people. It also is the email provider I recommend for my web-design clients. ### 40. MailerLite Rocks For Small (and Not-So-Small) Business Owners! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2023 **What do you like best about MailerLite?** The number of features MailerLite includes in its free plan is crazy. And it just gets better with the paid tiers! All of that is great, of course, but what I really like most is its ease of use. I'm a digital business manager for coaches and counselors and I have had clients move off of other "bigger" platforms to MailerLite and they are thrilled! I also love how well it integrates with other products/platforms. Crucial in my work. Customer support is great. Implementation (even most parts of migrating from the old MailerLite to the New) is smooth. Between my own emails and client ones, I probably am in there 20-30 times per week -- heavy user! **What do you dislike about MailerLite?** I honestly haven't found a down side -- especially once you get into the paid plans. **What problems is MailerLite solving and how is that benefiting you?** It helps my to stay in touch with my clients and followers and it helps me to help my clients do the same with *their* clients and followers. ### 41. buggy; very inaccurate analytics; poor support **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about MailerLite?** -email builder is pretty solid: drag and drop builder is probably my favorite of the mailer services. easy setup w clean results; pretty useful blocks -landing page builder is also solid -this software would be okay for someone who only has one mailing list/newsletter they send out. we have a few, and it absolutely does not provide all that we need **What do you dislike about MailerLite?** - the analytics are... SO... bad. no way to even check basic metrics like growth of a group . im updating this a year later to reflect that they still are SOO buggy and minimal - the analytics provided are almost always inaccurate or broken (this company literally cost me thousands of dollars in money i had to refund because they gave me incorrect data, which i in turn gave to customers) - email customer support on more than one occasion has provided (and then strongly defended) completely incorrect information, until i ask to speak to someone else, who confirms that the first support rep was completely off base (for example, about what a certain data point means, or how to perform a certain task) - automation builder contains numerous problems. for example, you cant easily modify steps in the middle of an automation. - subscriber management is onerous - constant constant bugs that affect my readers' experience. such as mailerlite breaking links and not knowing how to fix it. **What problems is MailerLite solving and how is that benefiting you?** managing multiple mailing lists ### 42. Great Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2022 **What do you like best about MailerLite?** I've been using MailerLite for a few years now, and switched from Classic to the New interface, which I love as it seems to be a lot more simple to use. However, when I have had issues, the help from customer service is top notch, and Mailerlite go above and beyond, in my experience to help you fix the issue, or how to use a feature. I especially love the ease of setting up automations. **What do you dislike about MailerLite?** The only thing I dislike, is the pricing structure, I wish there was more levels, as it's a big jump in numbers of subscribers and the amount you pay. But I am happy with Mailerlite overall. **What problems is MailerLite solving and how is that benefiting you?** I needed to set up systems to warm up and old, cold list of subscribers, using automation and landing pages, and it was confusing with the new system which I'm not as familiar with, and the CS agent went above and beyond to helping me work through and get everything right! ### 43. Amazing Tech Help For A Non-Techie! **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly B. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2024 **What do you like best about MailerLite?** Hands down the best tech support through the chat box. Josue was thorough and very patient in helping me solve my problem with implementing the code for my email forms to pop up. As a non-tech-savvy person, I so appreciate being helped by a real human. Super friendly and patient and resolved my issue easily! **What do you dislike about MailerLite?** I really haven't found any downsides as of yet. **What problems is MailerLite solving and how is that benefiting you?** I was having trouble switching over from classic to new and the person I got through customer support was incredible. ### 44. Help with How to verify, authenticate and align your domain. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about MailerLite?** I was frustrated trying to migrate to the new MailerLite, but had an excellent experience with Jaycille in customer support, who walked me through How to verify, authenticate and align your domain. I've found it very easy to use. I hope the new version is also simple. I don't need bells and whistles, so hope it doesn't get complicated. Help articles and customer support are helpful. **What do you dislike about MailerLite?** It can be a little bumpy to use, especially since I don't use it very often. But I can usually figure it out. Help pages are usually helpful. **What problems is MailerLite solving and how is that benefiting you?** We send out snail mail newsletters but for people we only have emails for, I can send an email version. ### 45. Love MailerLite **Rating:** 5.0/5.0 stars **Reviewed by:** David Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about MailerLite?** I really like everything about it. But especially the ease and way I can set up and send my newsletters every week (planetaryhealthweekly.com). I really love the online help with a live agent. It's truly amazing **What do you dislike about MailerLite?** Sometimes the unsubscribe buttom gets damaged and I panick trying to fix it. But the online service is so prompt and great in helping me fix it quickly. **What problems is MailerLite solving and how is that benefiting you?** It gives me a great way to send out my weekly newsletter ### 46. Mailerlite is best for hosting newsletters **Rating:** 5.0/5.0 stars **Reviewed by:** Liz B. | Writer and publisher, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2024 **What do you like best about MailerLite?** MailerLite makes it easy to send newsletters. It is particularly helpful for me as an author because it's uncomplicated and I can re-use the old version without having to upgrade to new technology. Customer support is very responsive and helpful. I use the system weekly and I can send via TimeZone which is particularly useful. **What do you dislike about MailerLite?** The newer version is too technically difficult for me. **What problems is MailerLite solving and how is that benefiting you?** Being easily in touch with my core readership, able to let them know about new product and bargains. ### 47. Wonderful help on verifying and authenticating my domain **Rating:** 5.0/5.0 stars **Reviewed by:** Patricia Mather P. | Writer of Fantasy, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2024 **What do you like best about MailerLite?** The customer support people, particularly a woman named Maria, got me through a confusing mess while trying to authenticate my domain. Maria was so responsive so quickly. And she got me there. I'm not a business woman. I'm an author. Mailerlite enables me to send out a beautiful newsletter every month. **What do you dislike about MailerLite?** Don't see any downsides once one has learned their system. **What problems is MailerLite solving and how is that benefiting you?** Mailerlite customer support solves anything that comes up when I'm sending out a monthly author newsletter. ### 48. Very intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2024 **What do you like best about MailerLite?** Easy to create the layout of automations and emails as well as look aesthetically nice as well. **What do you dislike about MailerLite?** It doesn't directly link with my scheduling application and I need to use a third party **What problems is MailerLite solving and how is that benefiting you?** Sending my weekly newsletters and automations when people purchase an online course and self paced course from me. ### 49. Excellent customer service! Helpful and professional! **Rating:** 5.0/5.0 stars **Reviewed by:** Anna K. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2024 **What do you like best about MailerLite?** MailerLite itself is super helpful to manage communication with my clients. But, what I love the most is their customer service! Everytime I need, there is a chat with REAL PEOPLE from the support to help! Always helpful and always fixing my problems. Today, I spoke with David , and he was so patient and focused on solving my issues. Thank u! I highly recomment! **What do you dislike about MailerLite?** There is seriously nothing I don't like. **What problems is MailerLite solving and how is that benefiting you?** It let's me communicate with my clients through emails. ### 50. Very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about MailerLite?** The thing I like more is that is really easy to use and set up, their custumer service is just a click away. Support is always there to help you in anything. That is something that I really value. Also, you can do what others email software are doing. Very easy to integrate with you website using wordpress. **What do you dislike about MailerLite?** I just find mailerlite very useful and don't find anything that I don't lilke. **What problems is MailerLite solving and how is that benefiting you?** mailerlite helps me to be in contact with my customer and offer many features that I can try on. It offers all the posibilities for sending marketing emails and stay up to day with the news. ## MailerLite Discussions - [Setting Branding Colours/Fonts](https://www.g2.com/discussions/setting-branding-colours-fonts) - 2 comments, 2 upvotes - [Is this software a good choice for affiliate marketing? Is the free version a good choice to start out with - to create landing paghes?](https://www.g2.com/discussions/is-this-software-a-good-choice-for-affiliate-marketing-is-the-free-version-a-good-choice-to-start-out-with-to-create-landing-paghes) - 1 comment, 1 upvote - [Is it ever going to be an option to include videos in the newsletters themselves?](https://www.g2.com/discussions/is-it-ever-going-to-be-an-option-to-include-videos-in-the-newsletters-themselves) - 1 comment, 1 upvote - [Do you have training on creating a funnel](https://www.g2.com/discussions/do-you-have-training-on-creating-a-funnel) - 2 comments, 1 upvote - [What is the best way to save my work quickly when creating a campaign?](https://www.g2.com/discussions/what-is-the-best-way-to-save-my-work-quickly-when-creating-a-campaign) - 2 comments, 1 upvote - [View MailerLite pricing details and edition comparison](https://www.g2.com/products/mailerlite/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-14+04%3A45%3A49+-0500&secure%5Bsession_id%5D=cbc0f99a-095a-4bab-b577-25dd1106bdcd&secure%5Btoken%5D=745f6027d3c97fecefacdaa01452632027b89639d3f6f76f3dae8938fd6c1f7c&format=llm_user) ## MailerLite Integrations - [BookFunnel](https://www.g2.com/products/bookfunnel/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [involve.me](https://www.g2.com/products/involve-me/reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - [MailerCheck](https://www.g2.com/products/mailercheck/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## MailerLite Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Templates** - Text and Themes - Stock Images - Proofing - Mobile Responsive **Platform Basics** - Editing Platform - A/B Testing - Design Testing **Page Customization** - Drag and Drop - Templates - Advanced Customization - Content Library **Generative AI** - AI Text Generation - AI Text-to-Speech **Tracking** - Open Rate - Time to Open - Alerts **Edit** - Pre-Made - Build - HTML **Platform Data** - Performance - Dashboard - Analytics **Page Optimization** - A/B Testing - Mobile Responsive - Web Analytics - SEO **Agentic AI - Email Verification** - Decision Making **Reporting** - Campaign Performance - Blacklist and Whitelist **Logistics** - Analytics - Issues - Integrations - Shareable Link **Integrations** - E-Commerce Integration - Email Marketing Integration - Domain Integration **Agentic AI - Email Testing** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Agentic AI - Email Deliverability** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Reporting & Analytics** - A/B Testing - Basic Reporting **Agentic AI - Landing Page Builders** - Cross-system Integration **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration ## Top MailerLite Alternatives - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,445 reviews) - [SendPulse](https://www.g2.com/products/sendpulse/reviews) - 4.6/5.0 (684 reviews) - [AWeber](https://www.g2.com/products/aweber/reviews) - 4.2/5.0 (616 reviews)