Lucid Visual Collaboration Suite Reviews & Product Details

It’s easy to use for teams, and the printing capabilities are helpful. Review collected by and hosted on G2.com.

We just received an annual renewal for a Lucid Enterprise account for 10 seats that cost over 2k USD. A previous employee who is no longer with the organization signed us up for this account. Meanwhile 1...maybe 2 people are currently using the license. There was also no communication prior to the annual renewal to let us know it was coming. Due to this lack of communication and the employee no longer working for the company, we were charged 2k for...now 1 person using a seat of software. When sending feedback through the appropriate channels, I was sent to the terms in the contract stating that there are no refunds. I’ll also say that I contacted Lucid billing the week...if not day of the renewal being charged. This is horrible customer service...and honestly a bit of a desperate practice to maintain ARR. I’ll be spending the next year convincing my team to subscribe to a competitive service. Beware to those of you on annual renewal. Review collected by and hosted on G2.com.

I like using Lucid Visual Collaboration Suite to create process flows, system architecture diagrams, and for collaborating on projects like planning and testing activities. It helps me visualize test scenarios and document processes while collaborating with developers and stakeholders in real-time. The platform makes it easy to share ideas, map requirements, and align everyone throughout the project. The real-time collaboration features allow multiple team members to contribute during meetings, which really improves communication and productivity. It also helps in visualizing complex processes, improving team collaboration, and documenting workflows efficiently. The real-time provision features make it easier to gather feedback and keep everyone aligned on project settings. Additionally, I found the setup to be very easy, with a user-friendly interface and minimal learning curve, allowing me to access templates and start creating diagrams almost immediately. Review collected by and hosted on G2.com.

Although I really like using Lucid Visual Collaboration Suite, there are a few advantages, features, and customization options that could be enhanced. Review collected by and hosted on G2.com.

Real-time changes without lag. It also supports all the major cloud platforms, whether it’s AWS or Azure. In terms of look and feel, it works well for me, and on the cost side it’s comparatively cheaper than other tools in the market. On top of that, the support team’s response is fast, and the AI intelligence on this platform is awesome. Review collected by and hosted on G2.com.

It’s good in terms of architectural design. Review collected by and hosted on G2.com.

I absolutely love how user-friendly Lucid is. Not only does it offer ready-made templates for ease of designing flow charts, tables, and other organizational tools, but it is extremely simple to create my own. I can utilize its AI functions to develop the exact schematic I need, or I can drag-and-drop boxes and arrows myself. Using Lucid helps keep my attention and energy on the content that matters, instead of needing to focus on the logistics/design elements of what I'm creating. Lucid also makes it easy to collaborate with my teammates; the shareable link feature is great for sending the document via other platforms, like Slack and Google Apps. It was very easy to learn as well. Review collected by and hosted on G2.com.

Sometimes the AI features take a while to load, especially with multiple asks. I don't consider the processing speed to be a problem, though. Review collected by and hosted on G2.com.

I like using Lucid Visual Collaboration Suite for teamwork, particularly when collaborating on projects with my peers. It minimizes time wastage and is effective and efficient for real-time collaboration. Lucidspark is great for brainstorming, allowing me to put my ideas down. Lucidchart is essential for designing workflows as it helps organize my work. The integration with Anchor ERP is helpful for visualizing the accounting cycle and transactions from invoicing to entries. The initial setup was okay because we received step-by-step guidance on installation. Review collected by and hosted on G2.com.

I feel the cost of premium features is quite high, which can be daunting. Additionally, the advanced data integrations require a lot of funds to purchase. Review collected by and hosted on G2.com.

I find the MCP server on the Lucid Visual Collaboration Suite very useful because you can use your claude to query and make diagrams out of it. It's helpful for generating architectures of code bases with ease. The setup from Lucid's side was easy and good, and once I got through the initial requests on my end, it was smooth and pretty fast to connect and set everything up. Overall, it's very good and easy to use. Review collected by and hosted on G2.com.

It's kinda hard to understand where the folder I created is because it goes into documents and then into my documents. It would be easier if it were in a more open spot. It’s sometimes annoying when I'm in a hurry. Review collected by and hosted on G2.com.

What I find most helpful about Lucid is that it lets me create many different types of diagrams, from BPMN to UML, as well as simple brainstorm sketches and drawings. It also includes a wide range of default symbols and templates in its library, which makes it easy to get started without having to build everything from scratch. The UX is very straightforward, it integrates with different tools, and performance-wise it feels fast. Over time, it has also shifted a bit toward a more Miro-like approach. I'm a student, and they offer a generous student plan for free, which is very helpful!

In my opinion, the AI features still lack sufficient practical applications and functionality. At the time, I wasn't able to get good results or complete diagrams from the prompts.

I haven't had to contact support yet, so I'm unable to review that. Review collected by and hosted on G2.com.

I haven’t used Lucid in a while, but a few months ago, when I was using it to create BPM diagrams, I ran into a small issue. I couldn’t move the label position above or below the symbols, or over to the left, which was pretty annoying. Because of that limitation, I had to manually add labels and group them with the symbols. Review collected by and hosted on G2.com.

The feature I like most is Universal Canvas, because it primarily bridges two core applications. With the help of Lucid chart, it’s easy to design and present structured technical and business documentation. Review collected by and hosted on G2.com.

Features are split across distinct products for e.g Lucidchart for technical diagraming vs Lucidspark for whiteboarding. Moving back and forth between tools feel clunky. Also I see that as board grow complex with numerous shapes or user, the performance drops. Review collected by and hosted on G2.com.

I love that the Lucid Visual Collaboration Suite is super easy to use and supports a ton of different navigations and flowcharts. It has a lot of figures to work with, and I appreciate the ability to customize the color theme. The feature that allows us to connect arrows with just a few clicks, offering choices for the next tool, is really smart and helps us create diagrams quickly. I also find the customization options beneficial as it lets us choose between various figures while building flowcharts or diagrams. The collaboration features make it easy to work with my team, and the setup process was quick and easy, taking just a few minutes. Review collected by and hosted on G2.com.

Nothing as much, it's one of the easiest tools that we use at our Org Review collected by and hosted on G2.com.

I really enjoy how easy it is to create what you need. With the new AI feature, it’s simple to build a solid starting point for what you’re trying to do. Even without the AI, the user interface is very straightforward and makes it easy to do everything you want, even if you’ve never used it before. Review collected by and hosted on G2.com.

I’ve found that the AI is very useful, but it needs a lot of guidance to get anywhere near what you’re truly trying to do. For example, I had to create a process flow, and I already had the steps laid out in a table. However, when I provided the table, it wasn’t able to capture the information I needed or produce what I was aiming for. Review collected by and hosted on G2.com.