LogicManager Reviews & Product Details

LogicManager believes performance is a result of effective risk management. Since 2006, our risk-based approach has empowered organizations to anticipate what's ahead, uphold their reputation, and improve business performance. Unlike GRC solutions, which focus on reacting to individual risks, LogicManager’s holistic ERM approach bridges silos and addresses the interconnected nature of risk. Powered by Risk Ripple Intelligence, our AI-driven suite of tools—including LogicManager Expert (LMX), One-Click Assurance, and real-time risk dashboards—provides the insights needed to uncover unknown risks and offers a comprehensive view of your organization’s risk landscape. Our configurable out-of-the-box reports let you easily access the information you need, ensuring your team has the right data to make informed decisions. ✔ Get More Than You Put In with LMX LMX is designed to amplify your efforts by automating processes, reducing time spent in meetings, and eliminating follow-ups, ultimately delivering greater returns on your time investment. With LMX, routine tasks are streamlined to help you focus on what truly matters, while providing real-time best practice guidance by amplifying trusted information from our knowledge center LogicManager University. Whether you need process insights or up-to-date best practices, LMX ensures you're always equipped with the most relevant and actionable information. ✔ Pay only for what you need to succeed. With our Jobs to be Done (JTBD) licensing model, you're not paying for user seats or bloated features you’ll never use—you're hiring our software to achieve specific business outcomes. We maximize ROI by focusing on what really matters: driving results. ✔ We take the risk, so you don’t have to. We adopted it first, using LogicManager’s solutions to manage our own operations—proof that we trust the same tools we deliver to our customers. Our fixed-price model includes everything you need for success, with no hidden fees and easy, no-code configuration. We’re so confident in the effectiveness of our solutions that we back them with a 90-Day Unconditional Satisfaction Guarantee. ✔ We’re your partner in risk management. From day one, our team of risk experts is by your side, offering guided onboarding, dedicated support, and best-practice consulting. Our mission is to ensure your success at every step, from initial setup to long-term growth, providing you with the tools and guidance needed to achieve your risk management goals. Join leading organizations like Navy Federal Credit Union, Greater Toronto Airports Authority, and Seacoast Bank in trusting LogicManager for all your ERM needs. Ready to see how our AI-powered solutions can transform your risk management program? Schedule a complimentary consultation today!

Product Website

Seller

LogicManager

Discussions

LogicManager Community

Languages Supported

English

Overview by

Steven Minsky

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

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LogicManager Integrations

(11)

Verified by LogicManager

LogicManager Media

LogicManager Demo - LogicManager Solution Center

Select risk-based solution packages for your unique challenges, or integrate complete governance areas for support throughout the entirety of your department’s risk journey.

LogicManager University is our help center where customers can access submitted tickets, knowledge base articles for best practices, FAQs, and connect with other customers within our Community area.

LogicManager Demo - LogicManager Heatmap

LogicManager heatmap can provide an overview of your most essential risks in an easy to visualize view.

Identify and mitigate core risks relating to your organization.

LogicManager Demo - Reporting Dashboards

Ensure your next audit, regulatory review, or board meeting is a success with interactive risk dashboards that can keep it high level or drill down deep.

LogicManager Demo - Contract Analyzer AI

Our Contract Analyzer leverages groundbreaking new Risk Analyzer AI functionality to facilitate auto-extraction of key contract terms like renewal dates, notification requirements, liability limits, and more.

Overview of LogicManager’s ERM platform. See how our risk-based framework, Risk Ripple Intelligence, and AI-powered expertise create a centralized source of truth, align accountability, reveal hidden risks, and provide defensible oversight

See the Easy Button in action

Learn about LogicManager's Completeness Checker powered by generative AI

Official Downloads

(5)

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Product Solutions Datasheet

ERM Program Audit Guide: Risk Maturity Model

Interactive Demo

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Verified User in Manufacturing

Enterprise (> 1000 emp.)

11/20/2024

"Was a Great Product..."

2/5

What do you like best about LogicManager?

The platform is very easy to understand at a high level and users/administrators need very little training to begin utilizing it. I am the primary system administrator and there have been several iterations of how we have implemented our controls in LogicManager. Each time we have made sweeping changes the support team has been incredibly helpful and assisted in any way necessary (uploading spreadsheets / creating reports / etc...). Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

The re-negotiation process has been "interesting' to say the least. We have been customers for 9 years and were basically ghosted by our LogicManager support team. We are required to do an RFP every 3 years and our rate increase was a staggering 560%. The response was held until there was only a few hours left in the RFP which burned significant time. I assumed we would stay loyal customers until this disrespectful response. Review collected by and hosted on G2.com.

What problems is LogicManager solving and how is that benefiting you?

We have a massive amount of recurring tasks that need to be managed for Sarbanes Oxley (SOX) Compliance. LogicManager organizes and does most of the heavy lifing as far as reminders and tasks are concerned, saving me tons of time. We also have recently migrated our Risk Acceptance process into the platform which will save us tons of time and combine several different processes that were happening into one common process. Review collected by and hosted on G2.com.

Response from Katrina Schmelter of LogicManager

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Thank you for sharing your feedback. We truly value your nine years of partnership.

We’re sorry to hear the recent RFP process felt frustrating. As part of the RFP, our impression was that we needed to work within a more formal structure, including sharing pricing through the official submission, and we were trying to be respectful of that. If we misinterpreted that along the way and it led to a slower experience than you expected, we apologize.

Your partnership means a great deal to us, and we welcome the opportunity to connect directly and better support you moving forward.

Claudio A.

Operational Risk Officer

Mid-Market (51-1000 emp.)

3/11/2026

"Weak Audit Trail and Delayed Plan Updates Make Reporting Hard"

1.5/5

What do you like best about LogicManager?

It has ok customization, but sometimes they force their reports/customizations on you, and it does not come out as you want. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

Does not have a good audit trail when changes are made, you have to figure out how to configure a report to pull an audit trail. Changes made to plans are not immediately reflected when printing out the plan/report it takes an overnight update for that to show or a forced refresh, but if you force a refresh without letting other users know it could mess up the changes they are making. Review collected by and hosted on G2.com.

Response from Katrina Schmelter of LogicManager

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Thank you for taking the time to share your feedback. We appreciate you highlighting your experience.

Some of the challenges you mentioned, particularly around audit trail visibility and report updates, may be related to how your LogicManager environment is configured. LogicManager does support change tracking and audit trail reporting, but depending on configuration, those details may not appear automatically in certain reports.

We recommend reaching out to your organization’s LogicManager administrator and asking them to connect with your Customer Success team to schedule a training session. We offer complimentary 1:1 sessions where our team can review your environment, walk through reporting options, and help ensure the platform is configured to support the visibility and reporting your team needs. You may also find helpful guidance in LogicManager University (LMU), which includes resources on reporting.

If you are unsure who your admin is, our Customer Success and Support teams are always happy to help point you in the right direction.

Thank you again for the feedback.

MALINDA C.

SR GOVERNANCE COMPLIANCE MANAGER

Banking

Mid-Market (51-1000 emp.)

11/20/2025

"Setting the Tech Standard in GRCs"

5/5

What do you like best about LogicManager?

The quarterly updates are fantastic. The LM Team is always thinking of new ways to ensure we stay compliant and can use technology in financial services to support accountability and audit/exam needs. They also implement technology we request when it’s helpful, and they host great monthly calls that walk through how to best use the new products they release. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

The workflow overview is too small and needs upgrading to display the entire workflow without requiring excessive navigation up and down the page. Review collected by and hosted on G2.com.

Response from Katrina Schmelter of LogicManager

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Thank you so much for the kind review and for taking the time to share your experience.

It means a lot to hear that the quarterly updates, product enhancements, and training sessions have been helpful to your team. We’re always working to improve the platform and provide practical guidance so organizations can stay compliant and strengthen accountability across their programs.

We also appreciate your suggestion about the workflow overview. Feedback like this helps us continue improving the user experience.

Thank you again, Malinda. We really value your engagement and appreciate how proactive you are in partnering with our team!

Jasmine R.

Small-Business (50 or fewer emp.)

3/11/2026

"Intuitive, User-Friendly Compliance Tracking"

5/5

What do you like best about LogicManager?

I really like that LogicManager is user friendly and intuitive, making it easy to follow along with the dashboard. It allows the task onus to remain with one individual while documenting progress to implement requirements across the organization. The initial setup was easy and straightforward. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

The process to log notes and attachments could be included on the main dashboard instead of logging into each individual ticket. Adding a form field to drag and drop attachments to a ticket without logging into the ticket record. Review collected by and hosted on G2.com.

Response from Katrina Schmelter of LogicManager

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We’re glad to hear the platform has been intuitive for your team and that the setup process was smooth. It’s great to know LogicManager is helping you track regulatory compliance and keep tasks clearly assigned and documented across your organization.

We also appreciate your suggestion about adding notes and attachments directly from the dashboard. Feedback like this helps us continue improving the user experience.

Thanks again for taking the time to share your feedback and for being part of the LogicManager community.

Alisson M.

Member Engagement Representative

Enterprise (> 1000 emp.)

2/12/2026

"Flexible Incident Reporting Options That Are Truly Helpful"

4/5

What do you like best about LogicManager?

It has many options to report on incidents that need to be specified. Such as injuries or people that were present during the situation. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

Off the top of my head, I cannot think of anything that I dislike about the program. It seems very helpful when I have needed to use it. Review collected by and hosted on G2.com.

Verified User in Entertainment

10/24/2025

"Your app is garbage"

0/5

What do you like best about LogicManager?

It sends an email to the correct address Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

The user interface is hot garbage. Too many useless 'dashboard' screens. No way to have on list of all the items assigned to just me. I have to open each Exception Report via an email and each opens in a new window. Too many clicks to move to the end of each process, most of them do nothing that couldn't have been done with less clicks. 2 page docs when it could have easily been on, there is no need to have a 'continue' to load another page with the final two options. I HATE your product, and using it is the worst experience of my workday, and the worst interface i have utilized in 35 years in this industry. The fact that you charge money for this is almost criminal. If the product can send a notification to my email, why can't I see ALL the docs I have been sent in one LIST!!! Do better. Review collected by and hosted on G2.com.

Response from Katrina Schmelter of LogicManager

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We’re really sorry to hear how frustrating your experience has been, and we appreciate you taking the time to share such detailed feedback. We understand how important it is for your daily tools to feel efficient and easy to use.

LogicManager dashboards are customizable, and task widgets include advanced filters that can display only the tasks assigned to you. When configured properly, the platform is designed to reduce manual effort and save time, not add to it.

We recommend reaching out to your Customer Success Manager or your LogicManager administrator for assistance. They can help adjust your setup and provide additional training to make your experience smoother. You can also ask LogicManager Expert (LMX), your in-app assistant, for guidance on how to tailor dashboards and configure your workflow for your specific use cases.

We’d love the opportunity to help turn your experience around and show how LogicManager can make your workday easier.

Verified User in Financial Services

3/11/2026

"Easy to navigate"

4/5

What do you like best about LogicManager?

I like the simplicity of LogicManager, easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

I wish you could save a draft review before submitting. There are often times that I have to redo a review request due to missing information or distractions. Review collected by and hosted on G2.com.

Response from Katrina Schmelter of LogicManager

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Thank you for the thoughtful review and for highlighting the ease of navigation. We’re glad to hear LogicManager is helping your team track advertising and maintain compliance with a clear historical record.

Regarding your comment about saving drafts, you are able to save progress on metric, approval, and profile tasks, which allows you to return and complete them later if you’re interrupted. However, event forms currently do not support saving progress before submission, which may be what you encountered.

We would love to learn more about the specific situation you ran into so we can continue improving the experience for you and other users. If you’re willing, please share additional details using the “Provide Feedback” form in the main menu within LogicManager. Feedback submitted there goes directly to our team and helps inform product improvements.

Thank you again for sharing your experience and helping us make the platform better!

Stephanie Y.

Associate Governmental Program Analyst - Enterprise Risk Analyst

8/12/2025

"Centralized Risk Management with Superb Consultant Support"

4/5

What do you like best about LogicManager?

I appreciate that LogicManager houses all our risks in one system, which makes it very helpful and centralizes risk management across our organization. I love the support from consultants who assist with report creation, making the process smoother and more effective. It’s fantastic that risk owners can log in to update information directly, ensuring everyone sees the same updates. The ease of communication and collaboration it fosters between divisions by sharing updated information is commendable. Additionally, the ability to utilize settings for customization, such as inputting questions necessary for compliance, significantly aids our organizational processes. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

I find creating reports in LogicManager challenging as it is not very user-friendly. I wish the process was as straightforward and intuitive as using Excel. This complexity in report creation can be quite cumbersome, and I think more training could help but it remains a significant difficulty. Review collected by and hosted on G2.com.

Verified User in Accounting

3/18/2026

"Easy to use"

4.5/5

What do you like best about LogicManager?

Generally easy to follow instructions, also easy to re-assign and review data. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

Sometimes there are steps that are not clear on what needs to be completed. Review collected by and hosted on G2.com.

Verified User in Accounting

Enterprise (> 1000 emp.)

2/12/2026

"Logic manager Makes Work Easy, Efficient, and Employee-Friendly"

5/5

What do you like best about LogicManager?

I really love Logic manager and how easy it is to traverse and understand. It is very employee friendly and I am always able to get my stuff done efficiently and easily which is nice seeing how busy I am. Very convenient and nice! Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

My only dislike is that sometimes the website is a little laggy but overall I don’t think that is too much on logic manager itself. Review collected by and hosted on G2.com.