LogicManager Reviews & Product Details

LogicManager is enterprise risk management (ERM) software that helps organizations identify, assess, prioritize, monitor, manage, and report on risk across the enterprise. The platform connects risks with the controls, processes, policies, vendors, and strategic objectives to eliminate "unknown knowns"—critical operational risks trapped in organizational silos, giving leadership a centralized, board-ready system of record to fulfill their fiduciary duties of oversight and protect business performance. LogicManager takes a cross-functional, Program-centric approach to risk management. Instead of restricting collaboration through traditional seat-based pricing, LogicManager licenses distinct risk domains as Programs with unlimited user seats, ensuring that every stakeholder can actively participate in the risk lifecycle to enforce Separation of Duties (SoD) and drive more informed, accountable decisions. At the center of the platform is Risk Ripple Assurance, LogicManager's connected risk model. Risk Ripple maps relationships between risks, controls, processes, vendors, and objectives so teams can see how weaknesses in one area propagate downstream. By integrating with IAM systems via SCIM, this logical graph serves as an active oversight layer to detect accumulated privileges, identify hidden dependencies, and provide a complete view of enterprise risk. LogicManager supports enterprise risk management activities through preconfigured Licensed Programs, including: -Enterprise Risk & Maturity Benchmarking -Risk identification, prioritization, monitoring, and reporting -Internal controls over Financial Reporting (ICFR) & SOX -Third-Party & Vendor Risk Management (TPRM) -Business Continuity (BCP) & Operational Resilience -Policy and Compliance Management -Issue, Incident, and Remediation Management -Cybersecurity, IT Governance, & Security Risk (SOC 2, ISO) -Enforceable Separation of Duties (SoD) & Task Handoffs -Executive dashboards and board risk reporting LogicManager helps organizations move from fragmented spreadsheets to a centralized enterprise risk system of record. The platform synchronizes organizational changes, reassigns orphaned tasks, and flags compliance drifts. This automation can reduce recurring program maintenance cycle times by up to 50% while continuously generating time-stamped proof of due care. The platform also helps organizations build and mature their ERM programs using the LogicManager Risk Maturity Model (RMM)™. Developed by LogicManager in 2006, the RMM™ is the industry's only maturity framework independently validated by peer-reviewed academic research to correlate with a 25% premium in enterprise market value. Through guided onboarding and embedded best practices, organizations can reliably measure progress and prove program value. LogicManager Expert (LMX) provides advanced, context-aware AI guidance based on trusted LogicManager University (LMU) content. LMX acts as a real-time practitioner facilitator, translating unstructured natural-language inputs into structured, policy-aligned risk objectives and routing work through human-in-the-loop, SoD-compliant approval workflows to preserve accountability and program integrity. LogicManager is designed for mid-market and enterprise organizations, particularly regulated, complex, and distributed institutions that require accountability to protect value, prove compliance, and fulfill their board-level fiduciary oversight responsibilities.

Seller

LogicManager

Discussions

LogicManager Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Steven Minsky

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

View More Pricing Information

LogicManager Integrations

(20)

Verified by LogicManager

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LogicManager Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is LogicManager, and what problem is it built to solve?

LogicManager is enterprise risk management software for identifying, assessing, prioritizing, monitoring, managing, and reporting on risk across an organization. It connects risk information with related controls, processes, policies, vendors, and strategic objectives in a centralized system.

What languages does LogicManager support?

LogicManager supports 1 language: English.

What company sizes and industries is LogicManager the best fit for?

LogicManager’s strongest reviewer-reported fit is with mid-market and enterprise organizations, particularly those managing risks in financial and regulated settings. Positive experiences are concentrated in these segments:

Company size: Mid-market and enterprise organizations.
Industries: Banking, financial services, and insurance.

How long does it take to implement LogicManager across a team?

Implementation most commonly takes 1–3 months, though reported timelines vary by organization and implementation scope.

Time to go live	Relative frequency
1–3 months	Most commonly reported
3–6 months	Also reported
More than 12 months	Also reported
Less than 1 month, 6–12 months, or less than 1 day	Less commonly reported

What customer support options does LogicManager provide, and how do users find the overall support experience?

LogicManager offers support through email/help desk, phone, and chat. The support experience is often described as responsive and knowledgeable, with account specialists and consultants helping teams configure workflows and reports; some users find getting support cumbersome or report inconsistent responsiveness.

What features or capabilities could make LogicManager even more useful?

LogicManager could be more useful with clearer reporting, smoother day-to-day navigation, and additional flexibility in how teams configure their work. Recurring improvement areas include:

Reporting: Make report creation and editing easier, with more flexible dashboards and updates that reflect changes promptly.
Usability and guidance: Make navigation and workflow steps clearer, especially for newer or occasional users.
Configuration and task handling: Expand customization and simplify how users access, update, and track assigned work.

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Verified User in Banking

Mid-Market (51-1000 emp.)

Originally submitted 8/7/2025

"Complete Compliance Documentation Made Easy"

4/5

What do you like best about LogicManager?

I like that LogicManager helps me create a methodology for compliance issues and its fields help me fully document the issue, remediation plan, customer impact or financial harm, and root cause resolution. Once I’ve documented what happened, when and where it happened, why it happened, and what we did to fix it, I have a complete picture to refer back to when speaking with examiners years later. It helps me avoid manual tracking, missing documentation, or missing a step in root cause analysis and remediation planning. Navigation is easy, it responds quickly about 95% of the time, and the documentation upload process is simple. I also value the document imaging and automated date calculations. The initial setup was easy. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

Nothing Review collected by and hosted on G2.com.

What problems is LogicManager solving and how is that benefiting you?

LogicManager helps me create a methodology for compliance issues and fully document the issue, remediation plan, customer impact or financial harm, and root cause resolution. It solves manual tracking, missing documentation, and missing steps in root cause analysis and remediation plans. Review collected by and hosted on G2.com.

Jerry M.

Marketing Assistant

Leisure, Travel & Tourism

Mid-Market (51-1000 emp.)

8/25/2026

"Efficient Audit Management with Some Flexibility Challenges"

4.5/5

What do you like best about LogicManager?

I love using LogicManager's finding remediation tracking and audit planning calendar. The finding remediation tracking is valuable because every audit finding gets assigned to someone with a due date, staying visible until real evidence of the fix is uploaded. This ended the problem of findings disappearing and quietly being forgotten. I also appreciate the audit planning calendar as it allows me to see our whole year of planned audits in one view, which makes resourcing our small team much easier than the spreadsheet we used before. Additionally, their consultant's understanding of internal auditing as a discipline—not just their own software—helped us avoid structuring things in a regrettable way. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

Some of my complaint is for the report formatting is rigid. Because when our board, one findings presented as if way, the built-in templates do not flex much, so I still end up building separate deck for board meetings. And another thing is with the user permission set is confusing. Figuring out exactly what each role should see took more trial and error than I expected. And I made a couple of permission mistakes early on that gave people access they should not have. They should provide more user guidance for the permission setup. Because it is really confusing and I think the video or documented user guidance will be helpful in this case. Review collected by and hosted on G2.com.

Verified User in Banking

Enterprise (> 1000 emp.)

7/15/2026

"Highly Customizable, Risk-Based Approach with Powerful Relationship Mapping"

4/5

What do you like best about LogicManager?

I like that it’s truly a risk-based approach. It’s highly customizable, and it supports relationship mapping so you can connect assets, locations, vendors, controls, policies, and more. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

It can become administratively heavy.

One of its biggest strengths—its flexibility—can also turn into a weakness.

Without strong governance, it’s easy to end up with too many custom fields and too many workflows, along with duplicate risks, inconsistent scoring methodologies, and forms that become confusing for end users. Review collected by and hosted on G2.com.

What problems is LogicManager solving and how is that benefiting you?

LogicManager helps address one of the biggest challenges organizations face: risk information is often scattered across spreadsheets, emails, departments, and standalone systems. Without a single, consolidated view of organizational risk, each team ends up managing its own processes and data, which makes it harder for leadership to understand where the greatest risks are and whether they’re being addressed effectively.

The benefits include centralized risk management, where risks, controls, incidents, audits, policies, and corrective actions are managed in one place instead of across multiple tools. It also improves visibility, allowing executives to quickly see the organization’s highest risks, trends over time, overdue mitigation efforts, and areas that require attention. In addition, it creates greater accountability by assigning each risk or finding a documented owner, due dates, and progress tracking, which reduces the chance that important issues are overlooked.

LogicManager also supports standardized processes, so departments can follow consistent methodologies for risk assessments, incident reporting, and remediation, making reporting more reliable. This leads to better decision-making, since leadership can prioritize resources based on actual risk exposure rather than intuition or isolated incidents. Finally, it improves regulatory readiness by keeping documentation, evidence, and audit trails organized and readily available, reducing the effort required for regulatory exams and internal audits. Review collected by and hosted on G2.com.

David K.

Senior Business Resiliency Officer

Mid-Market (51-1000 emp.)

7/8/2026

"Comprehensive GRC and BC/DR Platform"

4/5

What do you like best about LogicManager?

LogicManager provides a centralized, end-to-end system for governance, compliance, and regulatory programs. It also enables a centralized platform to manage a business continuity or business resiliency program while also collecting data that supports disaster recovery. LogicManager's taxonomy enables business continuity managers to connect applications to the business processes that depend on them, vendors that support them, employees who complete the process, and the other assets involved. The reports from this data are fantastic enablers for completing a business impact analysis and identifying dependencies that create risks. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

LogicManager has a steep learning curve, but they have greatly improved their e-learning, and the added videos are a great addition. Review collected by and hosted on G2.com.

What problems is LogicManager solving and how is that benefiting you?

LogicManager, as a central repository for data about our business processes and supporting assets, allows me to quickly reference information about any process a team performs and what they rely on to perform that task. LogicManager helps me identify where our gaps exist and where to prioritize resources to mitigate risks associated with dependencies. Review collected by and hosted on G2.com.

MALINDA C.

SR GOVERNANCE COMPLIANCE MANAGER

Banking

Mid-Market (51-1000 emp.)

Originally submitted 11/20/2025

"HOORAY! PURCHASING MORE MODULES"

5/5

What do you like best about LogicManager?

We were looking to develop a database to track litigation and outside counsel invoices. While reviewing LogicManager, I noticed it includes Litigation/Legal Issues Tracking under Events, and we were thrilled to see it was exactly what we needed. We’re now working with the Onboarding & Enablement Manager to build out the forms, fields, and workflow. Totally awesome! Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

The workflow overview is too small and needs upgrading to display the entire workflow without requiring excessive navigation up and down the page. Review collected by and hosted on G2.com.

Response from Katrina Schmelter of LogicManager

Thank you so much for the kind review and for taking the time to share your experience.

It means a lot to hear that the quarterly updates, product enhancements, and training sessions have been helpful to your team. We’re always working to improve the platform and provide practical guidance so organizations can stay compliant and strengthen accountability across their programs.

We also appreciate your suggestion about the workflow overview. Feedback like this helps us continue improving the user experience.

Thank you again, Malinda. We really value your engagement and appreciate how proactive you are in partnering with our team!

Jillian G.

Marketing Officer

Enterprise (> 1000 emp.)

10/8/2026

"Using it for marketing compliance reviews"

4.5/5

What do you like best about LogicManager?

Streamlines the compliance review and keeps things better organized to easily refer back to. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

Sometimes the questions aren't exactly relevant, clear, or some even seem redundant Review collected by and hosted on G2.com.

Verified User in Banking

Small-Business (50 or fewer emp.)

10/14/2026

"Customizable Forms and Solid Reports, but Missing Dynamic Logic and Timestamping"

3.5/5

What do you like best about LogicManager?

Some of the forms are customizable, which is helpful. The reports are reasonable as well. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

It’s frustrating that some of the logic I need still isn’t in place, such as dynamic fields, timestamping, and similar functionality. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation

Enterprise (> 1000 emp.)

10/19/2026

"Good incident reporting tool"

4/5

What do you like best about LogicManager?

The user experience is easy and the program is easy to navigate when reviewing incidents Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

You're able to tag other employees but if they don't have access to Logic Manager, it's pointless. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Enterprise (> 1000 emp.)

Originally submitted 11/20/2024

"Was a Great Product..."

2/5

What do you like best about LogicManager?

The platform is very easy to understand at a high level and users/administrators need very little training to begin utilizing it. I am the primary system administrator and there have been several iterations of how we have implemented our controls in LogicManager. Each time we have made sweeping changes the support team has been incredibly helpful and assisted in any way necessary (uploading spreadsheets / creating reports / etc...). Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

The re-negotiation process has been "interesting' to say the least. We have been customers for 9 years and were basically ghosted by our LogicManager support team. We are required to do an RFP every 3 years and our rate increase was a staggering 560%. The response was held until there was only a few hours left in the RFP which burned significant time. I assumed we would stay loyal customers until this disrespectful response. Review collected by and hosted on G2.com.

What problems is LogicManager solving and how is that benefiting you?

We have a massive amount of recurring tasks that need to be managed for Sarbanes Oxley (SOX) Compliance. LogicManager organizes and does most of the heavy lifing as far as reminders and tasks are concerned, saving me tons of time. We also have recently migrated our Risk Acceptance process into the platform which will save us tons of time and combine several different processes that were happening into one common process. Review collected by and hosted on G2.com.

Response from Katrina Schmelter of LogicManager

Thank you for sharing your feedback. We truly value your nine years of partnership.

We’re sorry to hear the recent RFP process felt frustrating. As part of the RFP, our impression was that we needed to work within a more formal structure, including sharing pricing through the official submission, and we were trying to be respectful of that. If we misinterpreted that along the way and it led to a slower experience than you expected, we apologize.

Your partnership means a great deal to us, and we welcome the opportunity to connect directly and better support you moving forward.