Support, Training, ease of use within the tool Review collected by and hosted on G2.com.
User Interface is not as intuitive as it could be Review collected by and hosted on G2.com.
Generated from real user reviews
Support, Training, ease of use within the tool Review collected by and hosted on G2.com.
User Interface is not as intuitive as it could be Review collected by and hosted on G2.com.

easy of use, visually pleasing, and able to align to our ERM policy needs Review collected by and hosted on G2.com.
Executive dashboard needs PowerBI connection, out of the box dashboards are ok but not great Review collected by and hosted on G2.com.

All Controls gathering into one place and Sign off Process. Review collected by and hosted on G2.com.
I found no disadvantages still in my work with logicGate Review collected by and hosted on G2.com.
The ability to create forms to automate, gather, and store the details and answers needed for events and locations. Review collected by and hosted on G2.com.
The creation of applications can be counterintuitive from a hierarchical point of view. The forms seem to be created more from a design POV. Creation of data points should be given as an "on the fly" option. Creating groups for communication distribution should be more integrated into the application view / job view to preview who the distribution is being sent to. Create an option to view who can access a View on the fly. Create an option to collect contacts who were emailed and capture it. Review collected by and hosted on G2.com.

Ability to easily design forms, manage workflow and create reporting. The team at Logicgate was able to take our existing, excel based processes, and develop a clean process within their application. The fact that we are not limited to set processes/forms and that we can easily tailor any step/process to our specific needs with zero IT support or coding is a huge advantage for our organization. Review collected by and hosted on G2.com.
There are minor opportunities with Access Entitlements within the Table Reports and improvements with the ability to organize/group reports under tabs/folders...etc... Also when designing/adjusting a process, a more streamlined way to ensure adjustments to a specific step are carried through the entire process. Review collected by and hosted on G2.com.
Hi Adam thank you so much for taking the time to leave a review!
Sarah, Quinn, and the rest of the team wanted you to know: "It is an absolute pleasure to work with you and the team! You have been an incredible partner over the years! Always happy to hear about the continued success you are seeing with the Branch Audit application. We definitely will take this feedback back to our product team and see if we can get an update for you on these features. As you know, change management is a large focus for us this year so any bit of feedback helps!"

I really enjoyed working with our assigned implementation team. They did an outstanding job working through our initial build plan and then the many many extra sessions I had scheduled with them after our initial set of standard implementation meetings. Charlie and Ashley were extremely knowledgeable and willing to help at any time with the probably excessive amount of scrutinizing that myself and my manager did to our module to ensure it was perfect for our initial go-live needs. Thank you! Review collected by and hosted on G2.com.
The initial process of working with the relationship coordinator was a little tricky for our internal project managers to align to their process. There was some miscommunication on both ends that led to some project plan confusion. Nothing that we did not work out in the end to ultimately lead to a successful implementation. Review collected by and hosted on G2.com.
Thanks for the review, Chad! Ashley and the team wanted to share this response:
"Chad, thanks for your review! Charlie and I really enjoyed working with you during this implementation, and we’re glad to hear that the application was perfect your initial go-live needs! It’s also great to hear that you’re seeing the value of Risk Cloud in achieving a single source of truth for your data and harnessing Risk Cloud’s reporting capabilities for formalized reporting requirements.
Additionally, our product team would love to hear from you regarding any product feedback or suggestions for new features to add to Risk Cloud! Please see this help article for instructions on how to submit product feedback: https://help.logicgate.com/hc/en-us/articles/4402683202580-Submit-Risk-Cloud-Feedback."

Service and personnel are helpful and great listeners Review collected by and hosted on G2.com.
No one program manager for all applications Review collected by and hosted on G2.com.
Hi John, thank you for the review! We appreciate your feedback, and are happy to hear that you have been able to leverage Risk Cloud to help automate more manual processes. To ensure we can best support you, your team will be following-up shortly for more clarification around program management.

It's incredibly easy to customize the platform to our company's needs. The workflows are highly customizable and the fact that our Privacy team can adjust them directly and w/o technical knowledge is a game-changer. Most other platforms have fixed UI/UX and workflows that won't fit into our company's flows and processes, which is a key shortcoming.
LogicGate makes reporting easy. The dashboards are fully customizable and easy to export into different formats - which helps generate value and give visibility to our Privacy program.
For companies that have the chance to procure the onboarding, it's definitely worth it. The onboarding team is always available and eager to help us get the platform to meet our needs. Review collected by and hosted on G2.com.
The only downside is not exactly a downside, but rather a choice of what works for your GRC program. It's a step up in price from other privacy platforms, but it comes down to what your company needs. If you need a highly customizable platform to centralize your whole program, it's the right call. If you need a simple application for a few tasks, maybe it's not. Review collected by and hosted on G2.com.
Hi Philippe! Thanks so much for your review. Gian Luis wanted to respond personally and say:
"Philippe, it was such a pleasure getting to support you during our implementation! Thanks for your review! We're glad to hear that you're finding the platform easy to use and that it's helping you centralize your privacy program. Our goal was to ensure you were set up for successful use of the platform to serve your end users of Risk Cloud well. Happy to hear you're seeing the value in the totally customizable nature of Risk Cloud. Your feedback continues to make us better!"
Having a centralized system to keep all of our critical risk information across functions and business units. Review collected by and hosted on G2.com.
More about not having enough time to learn all the great new features as they are rolled out - despite their monthly updates and videos! Review collected by and hosted on G2.com.

The reporting ability and dashboards will be revolutionary to the way the team works. The ability to slice and dice data and overlay data from other applications will be very powerful. Working with Vince for the build has been really easy as he has helped step our way through the process. Review collected by and hosted on G2.com.
The interface could be slightly more user friendly, takes a while to become accustomed to how the system works. Will be interesting to see what the feedback is from colleagues once we have rolled it out. Review collected by and hosted on G2.com.