LoadMaster Reviews & Product Details

LoadMaster is a comprehensive transportation management system (TMS) developed by McLeod Software, designed to streamline operations for truckload carriers. It offers a suite of tools that enhance dispatching, planning, and overall fleet management, enabling carriers to operate more efficiently and profitably. Key Features and Functionality: - Dispatch and Planning: LoadMaster provides dynamic, real-time visual planning tools, allowing dispatchers to assign and manage loads with ease. The system includes features like drag-and-drop assignments, color-coded timelines, and interactive data highlights to facilitate quick decision-making. - Driver Management: The platform offers comprehensive driver management capabilities, including tracking hours of service (HOS), managing driver preferences, and optimizing load assignments to align with driver availability and preferences. - Mobile Accessibility: With LoadMaster//web, users can access the full power of LoadMaster anytime, anywhere, using just an internet connection. This ensures that dispatching, load tracking, and driver management tools are always within reach. - Integration Capabilities: LoadMaster seamlessly integrates with various third-party applications and services, such as ELD providers and mobile communication platforms, enhancing its functionality and adaptability to different operational needs. - Business Intelligence: The system includes built-in business intelligence tools and market rate intelligence, empowering users to make informed decisions based on real-time data and analytics. Primary Value and Solutions Provided: LoadMaster addresses the complex challenges faced by truckload carriers by offering a unified platform that enhances operational efficiency, improves driver satisfaction, and increases profitability. By automating and optimizing key processes such as dispatching, load planning, and driver management, LoadMaster reduces manual workload and minimizes errors. Its real-time insights and analytics enable carriers to make data-driven decisions, adapt to changing market conditions, and maintain a competitive edge. Furthermore, the system's integration capabilities ensure that carriers can leverage existing technologies and workflows, resulting in a cohesive and streamlined operation.

Seller

McLeod Software

Discussions

LoadMaster Community

Solution Type

Best-of-Breed

Top-Rated Alternatives

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User Insights

Average based on 44 real user reviews.

LoadMaster Integrations

(5)

Integration information sourced from real user reviews.

LoadMaster Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is LoadMaster, and what problem is it built to solve?

LoadMaster is a transportation management system for the trucking industry. It is built to help streamline transportation operations through tools for managing logistics workflows.

What company sizes and industries is LoadMaster the best fit for?

LoadMaster’s strongest fit is among trucking and logistics organizations, especially small and mid-sized companies. Larger enterprises are represented as well.

Company size: Small businesses and mid-market organizations.
Industry: Transportation, trucking, and railroad businesses.
Industry: Logistics and supply chain organizations.

What customer support options does LoadMaster provide, and how do users find the overall support experience?

LoadMaster provides chat support. The support experience is mixed: users describe quick help when issues arise, while others find that responses can take too long.

What features or capabilities could make LoadMaster even more useful?

LoadMaster could be more useful with a smoother, more modern interface and simpler navigation. Users also point to opportunities to improve reliability and make common workflows more flexible.

Refresh the interface and reduce the learning curve by streamlining navigation and multi-step tasks.
Improve speed and stability to reduce lag, glitches, and interruptions.
Make reporting, exports, and board filters more flexible and intuitive.

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Stacy R.

Authorized Agent

Enterprise (> 1000 emp.)

Originally submitted 8/31/2022

"Combination of Load Master and Truckstop"

5/5

What do you like best about LoadMaster?

I am able to connect and post loads a lot easier and it helps with productivity Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

The only thing that I wish is to be able to get ltl rates with in truckstop Review collected by and hosted on G2.com.

Teale M.

Group Fitness Instructor

Small-Business (50 or fewer emp.)

3/29/2022

"Works for smaller scaled companies"

3.5/5

What do you like best about LoadMaster?

How much you can personalize each person's view Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

How slow the program is and how it crashes if you don't completely close out before locking your computer Review collected by and hosted on G2.com.

Olivia P.

Client Bookkeeper

Mid-Market (51-1000 emp.)

10/10/2018

"Rudimentary but effective record management program"

3/5

What do you like best about LoadMaster?

I like the reporting ability that allows me to access certain information by setting parameters and then exporting that data to Excel or another useful layout. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

I dislike the integration overall and that you must access different menu items separately- for example, even though an employee has a unit number assigned to them, the employee file does not directly have access to this info. Instead, you must look up the unit number separately- you cannot view this info from the employee file. Review collected by and hosted on G2.com.

Recommendations to others considering LoadMaster:

It is great for the trucking/transportation industry in general but could definitely use some upgrades/improvements to make it more user friendly. Review collected by and hosted on G2.com.

What problems is LoadMaster solving and how is that benefiting you?

We solved the issue of maintenance and compliance for employee files and updated information for data that is time sensitive. We also integrated the software with our GPS interface which has saved lots of time. Review collected by and hosted on G2.com.

Brant W.

Logistics Coordinator / I.T. Support

Transportation/Trucking/Railroad

Small-Business (50 or fewer emp.)

10/26/2018

"Powerful Software/ Lots Capabilities for Management, Dispatch and Accounting."

3.5/5

What do you like best about LoadMaster?

The database and image storage reduces paper and allows us to find information and copies of invoices/orders quickly. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

We use a local server data base and it just keeps up with our mid-sized company needs. We would like to upgrade and add more functionality, but products and services are pricey and it is hard to make the leap to update to new versions or add additional users. Review collected by and hosted on G2.com.

What problems is LoadMaster solving and how is that benefiting you?

Minimizing paper and having digital copies linked to our orders allows us to be more efficient. McLeod can customize forms and create add ins to suit specific needs. Just beware they charge premium for the services. McLeod was above par when helping us rebuild a database and recover images that were lost due to hardware failure. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

12/26/2018

"Daily Hassle"

0.5/5

What do you like best about LoadMaster?

Decent tool for tracking loads with the planning board. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

I walk into the office every day wondering what is going to break next. Terrible technology, terrible innovation, terrible project management and support. Not to mention they nickel and dime you for everything they possibly can. Oh, and they recently got hacked. Thank goodness we weren't using their hosted solution. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

12/17/2018

"Great for organizing your loads but can be tricky to learn all the options"

3/5

What do you like best about LoadMaster?

I liked how I could organize my loadboard and keep track of everything electronically. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

The program doesn't allow for customization and many of the features are backwards. (ie entering a date, etc) Review collected by and hosted on G2.com.

Verified User in Automotive

Mid-Market (51-1000 emp.)

7/21/2018

"Big learning curve at first, but easy to use afterwards"

4/5

What do you like best about LoadMaster?

Ability to navigate and communication among team members through this software makes accomplishing day to day tasks easy Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

Buggy at times, and could use a facelift Review collected by and hosted on G2.com.

Zach V.

ECS Account Manager

Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

6/25/2018

"Review"

4/5

What do you like best about LoadMaster?

Easy to use I enjoy the product because of that Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

Nothing everything about this software is great Review collected by and hosted on G2.com.

Issac R.

Armed Guard

Security and Investigations

Mid-Market (51-1000 emp.)

12/26/2017

"Meets our transportation needs"

4.5/5

What do you like best about LoadMaster?

It's easy to enter all the information, quick and simple directions, and easy to search when needed. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

Once you get the hang of it, and used to how to use it, it's great. My progression into understanding was slower until I used it more often. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

9/27/2016

"LoadMaster has provided our team with the tools to increase sales and drive productivity."

5/5

What do you like best about LoadMaster?

The reporting functionality. The ability for our team to see the loads they are moving. The EDI capability. The ability to export all data to excel. We are able to better run our business. The system is a full ERP system. The field Marshall tool is great. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

The visuals look super old. The dashboards look worse than windows 93. The system moves slow. It is not web based. Difficulty pulling some data. No way to do a debit / credit memo. It is impossible to adjust the invoice without using McLeod. We have a few businesses we run through LoadMaster and need to adjust these ourselves. Using the slow and I mean slow support of McLeod makes our team wish to look elsewhere. We are currently reviewing our TMS strategy and are getting bids from other companies due to some of our internal frustration. Our operations team seems to be satisfied enough with the system. But, we really need further flexibility to ease our use and ability to change things on the fly. Review collected by and hosted on G2.com.

Recommendations to others considering LoadMaster:

Use the full functionality of McLeod. Integrate the CRM and pricing tools. It is necessary and required. Review collected by and hosted on G2.com.

What problems is LoadMaster solving and how is that benefiting you?

We have interfaced LoadMaster with PeopleSoft. The integration is terrible and we are not sure which system to trust. This decision was made by our CIO which was a terrible decision. However, we are able to move more freight. We have visibility on all of our loads. Review collected by and hosted on G2.com.