LoadMaster Reviews & Product Details

LoadMaster is a comprehensive transportation management system (TMS) developed by McLeod Software, designed to streamline operations for truckload carriers. It offers a suite of tools that enhance dispatching, planning, and overall fleet management, enabling carriers to operate more efficiently and profitably. Key Features and Functionality: - Dispatch and Planning: LoadMaster provides dynamic, real-time visual planning tools, allowing dispatchers to assign and manage loads with ease. The system includes features like drag-and-drop assignments, color-coded timelines, and interactive data highlights to facilitate quick decision-making. - Driver Management: The platform offers comprehensive driver management capabilities, including tracking hours of service (HOS), managing driver preferences, and optimizing load assignments to align with driver availability and preferences. - Mobile Accessibility: With LoadMaster//web, users can access the full power of LoadMaster anytime, anywhere, using just an internet connection. This ensures that dispatching, load tracking, and driver management tools are always within reach. - Integration Capabilities: LoadMaster seamlessly integrates with various third-party applications and services, such as ELD providers and mobile communication platforms, enhancing its functionality and adaptability to different operational needs. - Business Intelligence: The system includes built-in business intelligence tools and market rate intelligence, empowering users to make informed decisions based on real-time data and analytics. Primary Value and Solutions Provided: LoadMaster addresses the complex challenges faced by truckload carriers by offering a unified platform that enhances operational efficiency, improves driver satisfaction, and increases profitability. By automating and optimizing key processes such as dispatching, load planning, and driver management, LoadMaster reduces manual workload and minimizes errors. Its real-time insights and analytics enable carriers to make data-driven decisions, adapt to changing market conditions, and maintain a competitive edge. Furthermore, the system's integration capabilities ensure that carriers can leverage existing technologies and workflows, resulting in a cohesive and streamlined operation.

Seller

McLeod Software

Discussions

LoadMaster Community

Solution Type

Best-of-Breed

Top-Rated Alternatives

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User Insights

Average based on 44 real user reviews.

LoadMaster Integrations

(5)

Integration information sourced from real user reviews.

LoadMaster Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is LoadMaster, and what problem is it built to solve?

LoadMaster is a transportation management system for the trucking industry. It is built to help streamline transportation operations through tools for managing logistics workflows.

What company sizes and industries is LoadMaster the best fit for?

LoadMaster’s strongest fit is among trucking and logistics organizations, especially small and mid-sized companies. Larger enterprises are represented as well.

Company size: Small businesses and mid-market organizations.
Industry: Transportation, trucking, and railroad businesses.
Industry: Logistics and supply chain organizations.

What customer support options does LoadMaster provide, and how do users find the overall support experience?

LoadMaster provides chat support. The support experience is mixed: users describe quick help when issues arise, while others find that responses can take too long.

What features or capabilities could make LoadMaster even more useful?

LoadMaster could be more useful with a smoother, more modern interface and simpler navigation. Users also point to opportunities to improve reliability and make common workflows more flexible.

Refresh the interface and reduce the learning curve by streamlining navigation and multi-step tasks.
Improve speed and stability to reduce lag, glitches, and interruptions.
Make reporting, exports, and board filters more flexible and intuitive.

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Ryleigh R.

logistics consultant

Mid-Market (51-1000 emp.)

5/22/2024

"good integration"

5/5

What do you like best about LoadMaster?

very easy to use once you get the hang of it. works very well to integrate other customers TMS systems Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

can be slow sometimes. takes awhile to set up tunnels. Review collected by and hosted on G2.com.

Jeniffer M.

Small-Business (50 or fewer emp.)

8/15/2023

"Gets the job done."

2/5

What do you like best about LoadMaster?

I like that the planning and current order info is on the same screen. I do like that you can fix just about anything so making a mistake isn't the end of the world. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

I don't find this system to be user friendly. I've used many programs over my ten years in logistics and this is by far the worst. It just doesn't flow well, and there are way too many steps to do simple tasks. Review collected by and hosted on G2.com.

Lindsay P.

Logistics Operations Manager

Mid-Market (51-1000 emp.)

Originally submitted 12/5/2023

"Quick and efficient"

4.5/5

What do you like best about LoadMaster?

Easy to use and easy to learn. Most simple TMS I have ever used. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

Costly; also the cost of each mod is pricey Review collected by and hosted on G2.com.

drew D.

Mid-Market (51-1000 emp.)

6/8/2023

"Simple and Straightforward"

1.5/5

What do you like best about LoadMaster?

It is very simple and easy to use and very good for those companies and individuals just starting out in the industry. It provides all of the basic needs as well as some of the more in depth functions required for higher level tasks and analysis. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

It constantly has glitches and outages resulting in lost time and effort. The system will shut down or freeze seemingly randomly without any options for long term fixes. Review collected by and hosted on G2.com.

Melissa C.

Mid-Market (51-1000 emp.)

Originally submitted 3/27/2023

"Very useful"

5/5

What do you like best about LoadMaster?

The best about LoadMaster is the way it has ALL the information we need and more. It's an excellent tool for the company, and without it we aren't able to function properly Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

The only thing I dislike about it is all the updates and restarts we need to make for it to work correctly, and then it slows down the system and our operations Review collected by and hosted on G2.com.

Diego H.

Small-Business (50 or fewer emp.)

7/25/2023

"it's a very important tool in my job"

5/5

What do you like best about LoadMaster?

the facility to organize all the information that we receive, actually it's one of the programs that I have used to do more things at the same time Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

sometimes it gets a little bit slow but it is only when all my teammates are using it Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

9/6/2023

"Great Trucking TMS"

5/5

What do you like best about LoadMaster?

McLeod has billions of functionalities that will let you go far over and beyond your expectations since creating your load to the final billing process! Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

It should have a better way to export data. And it doesn't recognize most of the Canadian addresses (this is important to me and would like to be fixed ASAP!) Review collected by and hosted on G2.com.

Jose Z.

Operations Manager

Mid-Market (51-1000 emp.)

3/21/2023

"Its all in there, dig in"

5/5

What do you like best about LoadMaster?

That it does help me manage my business and have my data at hand at all times. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

The learning curve its a bit steep, but once you get there its awesome. Review collected by and hosted on G2.com.

Adam F.

National Account Executive

Mid-Market (51-1000 emp.)

3/28/2023

"Not the greatest"

2/5

What do you like best about LoadMaster?

Hi has both CRM and load board together. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

It's super slow and packs way to many features into it. Review collected by and hosted on G2.com.

Barry C.

Team Leader

Small-Business (50 or fewer emp.)

Originally submitted 3/11/2022

"Best TMS Software on the Market!"

5/5

What do you like best about LoadMaster?

I love how McLeod LoadMaster incorporates everything you need to be successful in the transportation industry in one location. It also networks seamlessly with almost every other vendor we use such as tracking with MacroPoint or Four Kites. We also incorporated our new CRM with Kizen into LoadMaster and it works fantastic. Also, if there is not a feature that is currently available on LoadMaster, and you want it, all you have to do is tell them and they will design it for you! They will handle the coding all the way to the implementation. McLeod is truly a fantastic company and LoadMaster is the best TMS available on the market today. I have been in trucking for almost 25 years and this is by far the best TMS solution that I have ever worked with. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

Honestly, there is not much about LoadMaster by McLeod that I dislike. I guess it could be a little more polished so it doesn't look like a spreadsheet. That would be my only dislike. Review collected by and hosted on G2.com.

Recommendations to others considering LoadMaster:

Take the chance and use it. You are going to love it! It makes me more efficient and more productive. Whether you are asset-based, brokers, or LTL companies, it will help you make more money. Review collected by and hosted on G2.com.

What problems is LoadMaster solving and how is that benefiting you?

We use LoadMaster by McLeod for everything in our business. We use it to rate, route and dispatch our loads. We use it for billing and accounting. Its record-keeping and reporting features are second to none. It makes sure we only use the best carriers and ones that are DOT compliant. It helps us to ensure we don't use a carrier that is not legal since it polls RMIS and DOT websites in real-time. You almost afford not to use LoadMAster by McLeod if you are in the transportation industry. Review collected by and hosted on G2.com.