LoadMaster Reviews & Product Details

LoadMaster is a comprehensive transportation management system (TMS) developed by McLeod Software, designed to streamline operations for truckload carriers. It offers a suite of tools that enhance dispatching, planning, and overall fleet management, enabling carriers to operate more efficiently and profitably. Key Features and Functionality: - Dispatch and Planning: LoadMaster provides dynamic, real-time visual planning tools, allowing dispatchers to assign and manage loads with ease. The system includes features like drag-and-drop assignments, color-coded timelines, and interactive data highlights to facilitate quick decision-making. - Driver Management: The platform offers comprehensive driver management capabilities, including tracking hours of service (HOS), managing driver preferences, and optimizing load assignments to align with driver availability and preferences. - Mobile Accessibility: With LoadMaster//web, users can access the full power of LoadMaster anytime, anywhere, using just an internet connection. This ensures that dispatching, load tracking, and driver management tools are always within reach. - Integration Capabilities: LoadMaster seamlessly integrates with various third-party applications and services, such as ELD providers and mobile communication platforms, enhancing its functionality and adaptability to different operational needs. - Business Intelligence: The system includes built-in business intelligence tools and market rate intelligence, empowering users to make informed decisions based on real-time data and analytics. Primary Value and Solutions Provided: LoadMaster addresses the complex challenges faced by truckload carriers by offering a unified platform that enhances operational efficiency, improves driver satisfaction, and increases profitability. By automating and optimizing key processes such as dispatching, load planning, and driver management, LoadMaster reduces manual workload and minimizes errors. Its real-time insights and analytics enable carriers to make data-driven decisions, adapt to changing market conditions, and maintain a competitive edge. Furthermore, the system's integration capabilities ensure that carriers can leverage existing technologies and workflows, resulting in a cohesive and streamlined operation.

Seller

McLeod Software

Discussions

LoadMaster Community

Solution Type

Best-of-Breed

Top-Rated Alternatives

Tenstreet for Carriers

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User Insights

Average based on 44 real user reviews.

LoadMaster Integrations

(5)

Integration information sourced from real user reviews.

LoadMaster Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is LoadMaster, and what problem is it built to solve?

LoadMaster is a transportation management system for the trucking industry. It is built to help streamline transportation operations through tools for managing logistics workflows.

What company sizes and industries is LoadMaster the best fit for?

LoadMaster’s strongest fit is among trucking and logistics organizations, especially small and mid-sized companies. Larger enterprises are represented as well.

Company size: Small businesses and mid-market organizations.
Industry: Transportation, trucking, and railroad businesses.
Industry: Logistics and supply chain organizations.

What customer support options does LoadMaster provide, and how do users find the overall support experience?

LoadMaster provides chat support. The support experience is mixed: users describe quick help when issues arise, while others find that responses can take too long.

What features or capabilities could make LoadMaster even more useful?

LoadMaster could be more useful with a smoother, more modern interface and simpler navigation. Users also point to opportunities to improve reliability and make common workflows more flexible.

Refresh the interface and reduce the learning curve by streamlining navigation and multi-step tasks.
Improve speed and stability to reduce lag, glitches, and interruptions.
Make reporting, exports, and board filters more flexible and intuitive.

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Verified User in Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

8/11/2025

"Perhaps the best load management system that currently exists"

5/5

What do you like best about LoadMaster?

Its speed and the great capacity it has to handle an astronomical amount of information at the same time without crashing and at high speed is admirable. Errors are minimal as it has many verification steps Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

It is quite difficult to handle and even more difficult to master completely. This makes it difficult to teach. Review collected by and hosted on G2.com.

Sebastian T.

TRACKER

Enterprise (> 1000 emp.)

11/30/2024

"ALL IN ONE"

5/5

What do you like best about LoadMaster?

What I do like the most from Load Master is what it offers. Load Master can be defined as all in one because we can find everything in just one space or system. It's been really useful to the company I work for since it provides different tools that make the work easier and not heavy to carry out. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

At the moment Load Master has surprised with its interface, so I'm unable to find out anything bad. Everything I have found has been really useful. Review collected by and hosted on G2.com.

What problems is LoadMaster solving and how is that benefiting you?

As the title says, Load Master has the ability to bring everything together. It has solved the lack of tracking in the load life cycle. It permits bringing other programs or systems to work together and improve the quality of service. It has helped out multiple customers to reach their companies' goals. Review collected by and hosted on G2.com.

Cathy J.

TERMINAL MANAGER

Mid-Market (51-1000 emp.)

5/30/2025

"Exciting"

5/5

What do you like best about LoadMaster?

I love the ease of using McLeod. Ability to look up information at our fingertips fast and available. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

I think it is not so much with McLeod as it is with the design the company has McLeod build for them. We had issues with slip seating at first which since has been worked out and now works great Review collected by and hosted on G2.com.

Ashley B.

Accounting Specialist

Mid-Market (51-1000 emp.)

Originally submitted 10/10/2024

"Great program for use in the transportation industry."

4.5/5

What do you like best about LoadMaster?

I love that I learn new things everyday. It's super easy to use once you get the hang of it. I love that there are so many different things you can do within this program. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

I dislike that it's hard to search for anything, that it's hard to correct something once it's posted, and that it sucks if you accidently post all your vouchers instead of just the one you wanted. Review collected by and hosted on G2.com.

Thomas J.

KEY ACCOUNT MANAGER

Mid-Market (51-1000 emp.)

10/18/2024

"easy to use"

4.5/5

What do you like best about LoadMaster?

Loadmaster is seamless and puts your tools you use daily right in front of you Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

too many tabs but it is also its advantage Review collected by and hosted on G2.com.

Jorge M.

Logistics coordinator

Enterprise (> 1000 emp.)

10/22/2024

"Road to Mcleod"

5/5

What do you like best about LoadMaster?

It's the best way to have the loads in order to work on them, it's easy to handle and also has visibility of everything with this program. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

I think when we need to configure columns or filter the loads. Review collected by and hosted on G2.com.

LUIS B.

operations mangaer

Small-Business (50 or fewer emp.)

Originally submitted 7/13/2023

"we love load master makes dispatch so easy"

5/5

What do you like best about LoadMaster?

The efficiency of the software is incredibly amazing must of our drivers love how everything integrates with the workflow Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

the fact that the routes sometimes are not the best routes Review collected by and hosted on G2.com.

Holly A.

HSE Manager

Mid-Market (51-1000 emp.)

11/7/2024

"LoadMaster"

5/5

What do you like best about LoadMaster?

Frequency of use ease of integration ease of use Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

support takes a long time to get back to us Review collected by and hosted on G2.com.

Victor M.

Small-Business (50 or fewer emp.)

11/28/2023

"The most useful software for 3PLs companies!"

4.5/5

What do you like best about LoadMaster?

I work as a track and trace agent, LoadMaster simplifies your work. I use it every day in my work because it's the company software. You can do everything with it! It integrates your GPS tools so you can easily track all your loads. It's very easy to implement; you can use a remote PC to do it or just download the software, log in, and start working. When the program is a little slow or not working, you can contact customer support, and it will be resolved in a snap. I'm very happy using it. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

Maybe the least I like about it is that it has too many tabs, and you barely use 2 or 3 of them, making the taskbar very cluttered and it does not look organized. Review collected by and hosted on G2.com.

Nick L.

Account Manager

Small-Business (50 or fewer emp.)

4/24/2024

"LoadMaster - A Capable and Customizable TMS System"

4/5

What do you like best about LoadMaster?

LoadMaster is intuitive to use and highly customizable to your needs. It has also been established long enough to have a ton of compatibility with other freight tech. Review collected by and hosted on G2.com.

What do you dislike about LoadMaster?

LoadMaster is simple and effective, I sometimes wish it was a little more cutting edge with the platform itself. Review collected by and hosted on G2.com.