--- title: Loaded Reviews meta_title: 'Loaded Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how Loaded works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 12 scale: '5' date_modified: '2026-08-19' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # Loaded Reviews **Vendor:** Loaded **Category:** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 12 ## About Loaded Loaded is the intelligent back office for your hospitality group. Built by hospitality owners, specifically for the great people who bring hospo to life. It brings stock management, labour, invoicing, and reporting into one place — giving restaurant, café, and bar owners real visibility over their margins and the confidence to make faster, better decisions. Because it was built by people who've run hospitality businesses themselves, Loaded is designed around the way operators actually work, not how software companies think they do. It integrates with leading POS and payroll systems and scales across single venues to large multi-site groups. ## Loaded Reviews ### 1. Budgeting + Rostering: A Winning Combo **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen A. | Business Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 17, 2026 **What do you like best about Loaded?** The Budgeting Module used together with Rostering. The ability to see all of the previous sales data when publishing a roster and having a budget where you can forecast sales and match that to the roster very much helps us keep labour costs at a certain percentage. On top of this, having live cost of goods and seeing any dishes that are selling a lot that are outside of our cost of goods threshold allows us to take action immediately. These two areas have saved us and made us a lot of money over the years that we've used Loaded Reports, there's no doubt that it is value for money from our point of view. The ability to see all of the previous sales data when publishing a roster and having a budget where you can forecast sales and match that to the roster very much helps us keep labour costs at a certain percentage. On top of this, having live cost of goods and seeing any dishes that are selling a lot that are outside of our cost of goods threshold allows us to take action immediately. These two areas have saved us and made us a lot of money over the years that we've used Loaded Reports, there's no doubt that it is value for money from our point of view. **What do you dislike about Loaded?** We've been using Loaded Reports for a number of years, and we haven't found anything that we dislike about the software. **What problems is Loaded solving and how is that benefiting you?** The two major areas that Loaded Reports helps us with are food costs and labour costs. Being the two biggest drivers of net profit, we love having oversight on these two important numbers. ### 2. Business-Critical Hospitality Software That Covers Everything **Rating:** 5.0/5.0 stars **Reviewed by:** Nick R. | The Experience Collective - Director, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 17, 2026 **What do you like best about Loaded?** Such progressive software and business critical software for any hospitality business. Covering all aspects of our business - from revenue reporting, COGs, overheads, rostering, menu development, PO ordering, stock control and GP reporting. The list goes on..... **What do you dislike about Loaded?** Absolutely nothing - Loaded is fully integrated and functional within our business for all members of the team - from Directors to the part-timer who only works 3 hours a week **What problems is Loaded solving and how is that benefiting you?** Key business information in real time - we know our turnover, COGs or GP by the minute (by product, food dish or drink). Coupled with fact that we have our team roster running concurrently, we know our overheads percentages and who is working, on shift or on break. It gives us total business transparency - from the kitchen bench at home or for the Manager on duty at that very moment in time! ### 3. Real-Time, Trustworthy Business Performance Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan A. | Owner / GM, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 11, 2026 **What do you like best about Loaded?** Clear, trustworthy, and relevant information on my business performance delivered in real time. Easy for owners and managers to access, so we are all looking at the same data without needing to update spreadsheets or refine the information. **What do you dislike about Loaded?** I can now see historical underperformance in my business and how much more profitable we should have been if we had implemented Loaded sooner! **What problems is Loaded solving and how is that benefiting you?** Accurate COGs updated in real time using Loaded Stock. By changing our rostering into Loaded we now see accurate labour costs against forecasts and can then track actual labour costs in real time. Our management team are empowered to make better decisions with this information. Previously we could only review performance after it happened. ### 4. Loaded Unified COGS & Wages—Real-Time Reporting That Boosted Profit **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron D. | Co-Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 16, 2026 **What do you like best about Loaded?** Having both Costs of Goods & Wages in ONE system is crucial for our business. It means our business is less reactive and far more proactive with real time reporting on the two biggest costs for an F&B business, We have seen a 10% increase in Net Operating Profit with the implementation of Loaded. **What do you dislike about Loaded?** There is nothing i don't like about Loaded. **What problems is Loaded solving and how is that benefiting you?** Stock Management, COGS, Wage Management, Budgeting & great reporting. We get live data so we can make faster decisions therefor running a smarter business resulting in a 10% NOP gain. ### 5. Intuitive for New Staff **Rating:** 4.0/5.0 stars **Reviewed by:** Douglas C. | Head of Operations, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 24, 2026 **What do you like best about Loaded?** Ease of use for young/new staff. It is intuitive for the most part from a staff member UX **What do you dislike about Loaded?** In order to maximise the total use of the system, you must significantly train managers. With updates (which are GREAT and necessary), change always requires more training. I would like to see more manager-focused trainings or even instructional videos from the Loaded team. **What problems is Loaded solving and how is that benefiting you?** We just did a system overhaul as we reformatted our operations. Their AI saved countless human hours on data entry and reset. ### 6. Real-Time Data That Drives Faster, Smarter Decisions **Rating:** 5.0/5.0 stars **Reviewed by:** Dane T. | Managing Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 11, 2026 **What do you like best about Loaded?** Loaded allows me access to data in real time, allowing me to make swift decisions directly impacting my bottom line **What do you dislike about Loaded?** There is no real dislike here, the biggest hurdle I have found is the setup time involved in getting stock functionality accurate. Fortunately, there are other features that saved me money at the outset. **What problems is Loaded solving and how is that benefiting you?** The reports that I can access easily allow me more educated decisions ### 7. Timely, Rich Client Insights in a Simple-to-Use System. **Rating:** 5.0/5.0 stars **Reviewed by:** Stuart R. | Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 11, 2026 **What do you like best about Loaded?** The quality of timely and rich information it provides my clients is second to none. **What do you dislike about Loaded?** There really aren't any. The system provides all of the information you need, and it's simple to use. **What problems is Loaded solving and how is that benefiting you?** At a glance, my clients can track their profitability by checking their actual COGS per menu item, their wage costs, staff performance, and so much more. . .All in real time! ### 8. All-in-One Stock Control and Sales Analysis That Delivers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 15, 2026 **What do you like best about Loaded?** It’s an “all in one place” solution for stock control and sales analysis. We don’t currently use the rostering module, but we have used it in the past, and it was just as good as any other option we’ve seen. **What do you dislike about Loaded?** I haven’t really found any downsides; it does exactly what it says on the tin. One improvement I’d like is the ability to delete old PoS links, because that section can get quite cluttered over time, especially as menus change. **What problems is Loaded solving and how is that benefiting you?** The biggest benefit for us has been the time saved through AI inwards goods receiving. It has literally removed around 20 hours of admin work each week and reduced the amount of paperwork that needs to be sent to the admin office by 90%. ### 9. Loaded: Easy, Complete Access to Restaurant and Staff Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Matty Y. | Managing Director, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 29, 2026 **What do you like best about Loaded?** Easy access to all restaurants' performance for every single staff member **What do you dislike about Loaded?** I can't think of anything I dislike about Loaded right now **What problems is Loaded solving and how is that benefiting you?** Menu items consistency / all staff knowledge of company performance / wage costs / Food and beverage costs ### 10. All-in-One COGs, Stock, Budget, and Hours **Rating:** 4.5/5.0 stars **Reviewed by:** Stephen G. | Back of House Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: G2 invite:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** June 10, 2026 **What do you like best about Loaded?** COG's, Stock, Budget and hours all in one **What do you dislike about Loaded?** Some of the copy/paste options removed.. **What problems is Loaded solving and how is that benefiting you?** Emailing invoices direct to Loaded has been a game-changer. Being able to do this and receive them, see the dynamic price changes really helps ### 11. Easy to Use with World-Class Support **Rating:** 5.0/5.0 stars **Reviewed by:** Hayden M. | Head Chef, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 14, 2026 **What do you like best about Loaded?** I love that Loaded is easy to use and has world-class support. It's a New Zealand company, which I love even better. It's very thorough, accurate, and user-friendly. When I come to an issue or a problem, it's very easy to fix, and it's fixed very quickly. **What do you dislike about Loaded?** Integrations with other softwares could be improved. The integration with our POS system can be glitchy. **What problems is Loaded solving and how is that benefiting you?** Loaded helps us manage our prime costs efficiently. ### 12. Actionable Insights That Elevate Our Business Performance **Rating:** 5.0/5.0 stars **Reviewed by:** James G. | Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 12, 2026 **What do you like best about Loaded?** The actionable insights it gives us into our business performance **What do you dislike about Loaded?** Nothing. There are constant improvements and developments **What problems is Loaded solving and how is that benefiting you?** Allowing us to control our costs and increase profits - [View Loaded pricing details and edition comparison](https://www.g2.com/products/loaded/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-20+08%3A24%3A08+-0500&secure%5Bsession_id%5D=a5c656fd-0840-40fd-852a-bdf26355530d&secure%5Btoken%5D=6b4d7f8323ee9fb95b37f04b324c0a2dc01454d8e57932aed700931cb1a998df&format=llm_user) ## Loaded Integrations - [Bepoz](https://www.g2.com/products/bepoz/reviews) - [Idealpos](https://www.g2.com/products/idealpos/reviews) - [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) - [MYOB](https://www.g2.com/products/myob/reviews) - [OneTap](https://www.g2.com/products/onetap/reviews) - [PaySauce](https://www.g2.com/products/paysauce/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [SwiftPOS](https://www.g2.com/products/swiftpos-2021-06-18/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## Loaded Features **Administration** - Analytics - Order Tracking **Administration** - Accounting - Marketing Tools - Employee Management - Guest Profiles **Platform Basics** - Interoperability - Performance - Reporting **Platform Basics** - Reporting - Interoperability - Real-Time Reporting - Labor Cost Reporting **Finances** - Food Costing - Invoice Tracking - Recipe Costing - Accounting **Analytics** - Reports & Analytics - Predictive Analytics - Feedback Management - Market Intelligence **Platform Data** - Activity Dashboard - Alerts and Notifications **Back Office** - Built-in Accounting - Employee Management - Real-Time Analytics - Stock Management - Order Management - Reporting/Analytics **Inventory Management ** - Waste Tracking - Recipe Creation - Inventory Control - Online Ordering **Platform Additional Functionality** - Cloud - Mobility - Messaging **Front of Office** - Purchase Order Management - Gift Card Management - Promotions Management - Discount Management - Wait List Management - Reservations Management - Kitchen/Menu Management **Additional Functionality** - Inventory Management - Nutrition & Allergen Management - AI Copilot - Point of Sale (POS) - Recipe Management - Generative AI - Kitchen/Menu Management - Demand Forecasting **Platform Data** - Dashboard - Activity Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Cross-system Integration - Accounting Integration - Third-Party Integrations **Agentic AI - Restaurant Scheduling** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Generative AI** - Generative AI **Additional Functionality** - Inventory Tracking - Time Clock - Order Entry - Credit Card Processing - Performance Metrics - Mobile Access - Multi-Location - Real-Time Data - Customizable Branding - Sales Reports - Social Promotion - Real-Time Notifications - Loyalty Program - Access Controls/Permissions - Billing & Invoicing - API - Order Tracking - Reporting & Statistics - Sales Trend Analysis - Real-Time Updates - Online Ordering - Customizable Reports - Barcode/Ticket Scanning - Delivery Tracking - Customer History - Forecasting - Customer Database - AI Copilot - Alerts/Notifications - Electronic Payments ## Top Loaded Alternatives - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,310 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews)