---
title: LiveCaller Reviews
meta_title: 'LiveCaller Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 18 reviews by the users' company size, role or industry to
  find out how LiveCaller works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 18
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# LiveCaller Reviews
**Vendor:** LiveCaller  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 18
## About LiveCaller
Lack of communications channels on websites results in customer churn, low satisfaction rate and minimal to zero customer success, in addition potential value of one-click voice calls for businesses across industries is huge, so LiveCaller basically solves those issues by offering all in one solution, that combines different communication channels (Web-Call, Chat, Callback, Social Messaging Apps) into a single platform.





## LiveCaller Discussions
  - [What is LiveCaller used for?](https://www.g2.com/discussions/what-is-livecaller-used-for)

- [View LiveCaller pricing details and edition comparison](https://www.g2.com/products/livecaller/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-25+15%3A06%3A55+-0500&secure%5Bsession_id%5D=54197c16-6127-44ca-8261-ecde43f2cb24&secure%5Btoken%5D=09b09df76fab78a4cd8f905f7617f5e90de6df6911a6a149003d0f41237deb27&format=llm_user)

## LiveCaller Features
**Administration**
- Access Control
- Web Page Navigation
- Real Time Assistance

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing

**Security**
- Data Security
- Data Masking

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

## Top LiveCaller Alternatives
  - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - 4.4/5.0 (1,468 reviews)
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,554 reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,971 reviews)