What do you like best about LinkSquares?
A key upside of LinkSquares is that it is easy to configure and manage internally without having to repeatedly go back to the vendor or rely on IT for routine changes. Legal teams can independently maintain the system as needs evolve, which supports long-term sustainability, flexibility, and ownership.
The platform allows Legal to organize tasks and workflows in a structured way, helping ensure that key steps are not missed and that responsibilities are clearly assigned. This supports consistency across contracts and reduces reliance on informal tracking methods (e.g., email or spreadsheets).
Importantly, LS enables clear approval and sign-off controls, creating defined review checkpoints and an auditable record of authorization. This strengthens internal controls and governance, particularly in regulated environments where documentation and accountability are critical.
From a systems perspective, integration is relatively straightforward, making it easier to connect LS with existing tools and workflows without heavy customization or disruption.
In terms of cost, pricing is generally reasonable for the value delivered, particularly given the time savings and risk mitigation benefits. That said, document storage fees could benefit from further refinement, especially for organizations with large or rapidly growing contract repositories.
A notable strength of LS is the quality of support—not only during initial implementation, but on an ongoing basis. The support team is responsive, knowledgeable, and proactive, and there is a clear willingness to take customer feedback seriously. This ongoing engagement helps ensure the platform continues to evolve in ways that reflect real-world legal and operational needs.
Finally, LS’s continued move toward deeper AI integration is particularly compelling. The expansion of AI-driven contract intelligence, analytics, and automation represents a meaningful value add and positions the platform well for future legal operations and compliance needs.
Bottom line: LS empowers Legal to manage its own system, organize work efficiently, integrate easily with existing tools, and enforce disciplined approval and sign-off practices—supported by strong ongoing vendor partnership and increasingly sophisticated AI-driven capabilities that enhance long-term value. Review collected by and hosted on G2.com.
What do you dislike about LinkSquares?
While LinkSquares provides useful structure around contract-related workflows and approvals, its ability to manage the broader range of day-to-day legal tasks is limited. Legal teams are routinely asked to perform work beyond contracts, such as conducting legal research, preparing memoranda or correspondence, responding to ad hoc document requests, and providing informal guidance. Ideally, Legal would benefit from a single, unified solution to track, manage, and report on all legal work—contracts, research, tasks, and advisory requests—within one platform. Today, LS does not provide a comprehensive way to capture, track, and report on this broader scope of work, resulting in a significant portion of Legal’s effort remaining invisible.
In addition, while standard reporting supports contract visibility, advanced reporting and analytics are somewhat constrained. There is limited ability to aggregate workload across different types of legal activities or to quantify effort beyond contract review. This makes it more difficult to clearly demonstrate Legal’s operational value, assess capacity, and make data-driven decisions regarding team structure, staffing levels, and resource allocation.
Finally, although pricing is generally reasonable for the value delivered, document storage fees can become a consideration as contract volumes grow. For organizations with large legacy repositories, ongoing acquisitions, or long-term retention requirements, these costs can add up over time and require closer management.
Bottom line: LS excels at contract intelligence, but expanded support for unified legal workflow management, deeper workload analytics, and improved cost scalability would materially enhance its ability to reflect the full scope and value of the Legal function. Review collected by and hosted on G2.com.
