When I found Less Annoying CRM, I was honestly shocked—it was exactly what I’d been looking for. It’s simple, intuitive, and easy to understand. We started the transition in December, and the features have been a perfect fit for our needs. Plus, the support team is top-notch—always timely and incredibly helpful. It was easy to transfer our contacts and start using it. We use LACRM every day! Review collected by and hosted on G2.com.

They don't have email marketing, so we linked it to Tarvent.com, which was easy to do, so it wasn't a problem. Review collected by and hosted on G2.com.

Less Annoying CRM is highly user-friendly. The onboarding process is straightforward, especially with their extensive video catalogue. It’s fully customizable, and the pricing is an excellent fit for the small not-for-profit organization I work for. I also really appreciate that you always get to speak with a real person, which is phenomenal in an era where so many companies rely heavily on chatbots. Review collected by and hosted on G2.com.

My biggest drawback is the limited number of integrations with the platforms I use. That said, the team is clearly working to roll out new integrations gradually, which I appreciate because it helps ensure they actually work properly and reliably. Review collected by and hosted on G2.com.

The platform is extremely flexible and customer support is super responsive. Review collected by and hosted on G2.com.

I really don't want to be forced to say there is something I dislike. I would like to see some more robust options for their built in forms but I think those are coming anyway. Review collected by and hosted on G2.com.

This is the most intuitive CRM I have ever used. For a small consultancy, it meets my needs exactly without having to work through complex workflows or other nonsense that you see in other "simple" CRM solutions. Combined with a low monthly cost, I can't think of a better solution. Review collected by and hosted on G2.com.

The platform itself is fantastic, but integrations with other providers via an open API would be nice. For example, an integration with a cold email outreach report would be great, to avoid having to manually import contacts. Just a minor quibble, it's really not that bad. Review collected by and hosted on G2.com.

I like how you're able to check activity from when you reach out to a customer until you close the pipeline. The pipeline is the best feature, and I've been enjoying using it so far. Review collected by and hosted on G2.com.

I could try to understand more about groups. Because I feel like the pipeline works better than the groups. So maybe if there's more information about the groups, or maybe they can be something made to the understand the groups better and make them more reliable . Review collected by and hosted on G2.com.

I use Less Annoying CRM to keep track of my contacts. It makes it easy to see when I last talked with someone and sometimes to set reminders of when to get back in touch with them. I've tried several other CRMs, and most had awkward ways of identifying people and required a lot of time to set up in a useful way. With Less Annoying CRM, it's very straightforward. It doesn't require me to enter unnecessary information, but it has enough flexibility to allow for more robust information if I want it. Because it doesn't require much time, I stay up to date with entering information into it. The initial setup was very easy. Review collected by and hosted on G2.com.

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I find Less Annoying CRM very intuitive and easy to use. Everything is where I would expect it to be, and if not, it's really easy to get help finding it. Once I understand it, it stays the same and doesn't change around. I really like the modern and sleek style it has now after changes. The CRM syncs well with my email and calendar software, making everything organized. I'm able to see my to-do lists, work with different types of clients, and keep track of vendors efficiently. The initial setup was extremely easy with helpful short videos, and migrating my data was straightforward. It's also a cost-effective product, especially for smaller businesses starting to take on more clients. Review collected by and hosted on G2.com.

Originally, I didn't care for the way the platform looked, but they have changed that. And I really like the style of it now. It's very modern and sleek. So everything is very good so far. Review collected by and hosted on G2.com.

I love Less Annoying CRM for its simplicity and ease of use. The interface is very clean, and I started using it without any training. Managing contacts, setting reminders, and tracking follow-ups feel smooth and stress-free, which makes it ideal for daily use. I frequently use the contact management and reminder features, allowing me to quickly add notes to contacts and set follow-up reminders, ensuring I stay on top of calls and emails. The task reminders help me maintain an organized and efficient daily workflow without having to rely on separate tools. The initial setup was very easy, and we were able to start using the CRM almost immediately without any technical help. It’s a reliable option for small teams or individuals who want a simple and effective way to manage contacts and follow-ups. Review collected by and hosted on G2.com.

I think the reporting and automation features could be improved. More advanced reporting options and deeper automation would be helpful as business needs grow. That said, the current features are sufficient for everyday contact and follow-up management. Review collected by and hosted on G2.com.

It's easy to use and intuitive. It has a spreadsheet contact import feature that I love! Review collected by and hosted on G2.com.

One thing I would like is the option to show tasks for multiple days. It makes planning certain aspects of my job easier if I know what is coming up over the next 2-3 days in addition to just today. Review collected by and hosted on G2.com.

I love this CRM. I've avoided getting one for years because they can be complicated to implement, and most are overpowered for my needs. I'm a solo consultant and what I need most is reminders to follow up and the ability to keep all the info/comms with a given contact in the same place.

LACRM is easy to use and the interface is really clean. I see my followups on the main page and just click them. And I was able to set up custom automations so I can set up quarterly alerts, monthly alerts, etc., with a few clicks. Before I had to physically set up appointments in my calendar to remind myself.

I also love that my emails are automatically logged--I used to dig through sent emails to remind myself what the last communication was.

The performance is great. It does exactly what I expect it to every time.

They are not bombarding me with AI features and I love that. I don't need AI for this use case, and I'm frustrated that every software product right now is bloated with AI features that aren't actually adding to the core value of the product.

The customer service is literally the best I've ever experienced. When I signed up for a free trial, they offered me a free 50-minute (!!) session with a customer service person. She was so kind. We screenshared and she set everything up for me and showed me where everything was. So I was up and running in less than an hour, when otherwise I would have been bogged down in help articles for days. I didn't have to know all the features I wanted to use, I got to just tell her the problems I was trying to solve, and she showed me the features I could use to solve them.

I also freaking love their business model and marketing. Their pricing is easy to understand, their unsubscribe links are at the beginning of the email and not hidden, they tell me how many emails are in a sequence so I can opt out. They never hit me with buzzwords. I feel respected as a user and a client, which is an incredibly rare experience these days.

The one feature I'd love is a LinkedIn integration. I do have to do some manual work to get LinkedIn info into the CRM, which is not ideal since I use LinkedIn a lot. But I work around that happily because I'm so thrilled with every other aspect of the product, and I feel confident they'll add it when/if possible. Review collected by and hosted on G2.com.

The only downside for me is the lack of a LinkedIn integration. That said, I chose LACRM over another product did have a LinkedIn integration because LACRM was so much better overall. Review collected by and hosted on G2.com.