--- title: Legal Tracker Reviews meta\_title: 'Legal Tracker Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 156 reviews by the users' company size, role or industry to find out how Legal Tracker works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 156 scale: '5' date\_modified: '2026-08-22' parent\_category: name: Legal url: https://www.g2.com/categories/legal --- # Legal Tracker Reviews & Product Details Visit Website Thomson Reuters spend management – Legal Tracker is a world-class solution with unmatched invoice analysis capabilities, advanced AI bill review, document understanding and processing through machine-learning models, and powerful, predictive analytics and enhanced benchmarking tools. Using Thomson Reuters spend management, you can start making proactive, data driven decisions around spend management and achieve real-time savings, while delivering services for your business partners on time and on budget. Legal Tracker Advanced Named ACC Value Champion, 2022 The Association of Corporate Counsel (ACC) has awarded Volkswagen Groups of America, Inc. and Legal Tracker Advanced its 2022 Value Champion Award. With streamlined workflow and powerful data analytics, the rate increase process was improved to deliver savings, resulting in the award. Providing comprehensive matter management, easy legal e-billing, custom analytics, and seamless integration with existing tools and systems, Legal Tracker (formerly Serengeti Tracker) is the ideal solution for in-house departments and law firms. A professional services team, 24/5 live support, and an online Help site backs all of this up. Over 1,800 corporate law departments, from Fortune 500s to startups, use Legal Tracker for billing and matter management reporting analytics. Using this turnkey corporate legal software, they are able to control costs, reduce legal spend, streamline operations and deliver predictable budgets. Legal Tracker allows users to securely manage invoices in any electronic format for all firms they work with worldwide. With one secure platform that can integrate with their accounts payable department, they can automate approvals, audits, and electronic invoice routing of legal bills. Legal Tracker is also popular for its matter management features. Users can access all aspects of their legal matter, from documents and emails to deadlines and personnel, all in one place, from all of their law firms. A legal department can be complex, and it faces constant scrutiny. What metrics are most useful for showing value? Data-driven decisions require accurate metrics. With Legal Tracker's reporting tools, you can easily show your organization’s leadership team how your in-house legal department and outside law firms are performing. Measure performance, review spend and budget, and benchmark your data against others in the market. Engage our experts at any stage to maximize Legal Tracker benefits. Let us help you with your data services, implementation, cloud integrations, and more. * * * Product Website Legal Tracker Seller [Thomson Reuters](https://www.g2.com/sellers/thomson-reuters) Discussions [Legal Tracker Community](https://www.g2.com/products/legal-tracker/discuss) Languages Supported German, English, French, Japanese, Portuguese, Spanish Solution Type All-in-One (All-in-One products consolidate features across multiple business functions into a single unified platform, serving a broad range of workflows within one tool.) Overview by Robin Chance Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months [ View More Pricing Information ](https://www.g2.com/products/legal-tracker/pricing) ## Legal Tracker Integrations (3) What do users say about integrations? Verified by Legal Tracker DF Diana F. Senior Legal Operations Manager Enterprise (\> 1000 emp.) 7/17/2026 "E-Billing Matter Management & print invoices" 4/5 What do you like best about Legal Tracker? LEEDS invoice and matter management all in one place Review collected by and hosted on G2.com. What do you dislike about Legal Tracker? Not able to print an invoice a normal way you have to go thru hops to print it. Not able to see what is on hold on invoices once accrual period begins Review collected by and hosted on G2.com. What problems is Legal Tracker solving and how is that benefiting you? seeing all matters to each law firm controlling what firms my team can use and seeing the spend and timekeeper rates locked down for not increase without us knowing Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through a business email account)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.) (Copy Review URL) ![Emily M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily M.") EM Emily M. Senior Paralegal Enterprise (\> 1000 emp.) 1/5/2026 "Intuitive Platform Packed with Customizable Features" 4.5/5 What do you like best about Legal Tracker? The program is very intuitive and geared towards the helping the corporate company get the best value for the work the law firm is providing. It also has a lot of features that the corporate client can use or not use and tweak these features to best fit their needs. Review collected by and hosted on G2.com. What do you dislike about Legal Tracker? It is hard to reach customer service. When you have a difficult issue communicating back and forth via email is difficult. Also, when getting one on one trainings they are traditionally set up for just 30 minutes. Its really hard to get things accomplished that quickly over teams. Review collected by and hosted on G2.com. What problems is Legal Tracker solving and how is that benefiting you? They are streamlining the billing process between law firms and the corporate client. I am responsible for maintaining the budget for my corporate client and having all of the invoices in one place and being able to see the spend on each matter, by firm, and narrow it down in many different ways is really helpful. Review collected by and hosted on G2.com. Show More Response from Kunal Singh of Thomson Reuters Legal Tracker [Editedit](https://www.g2.com/survey_responses/legal-tracker-review-12175745/official_response/edit) Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of law firms and corporate customers. Your feedback on Legal Tracker's features and functionalities is invaluable in helping us improve and better serve you and others. We appreciate your input and support. Thank you very much Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through a business email account added to their profile)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.) (Copy Review URL) ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services (This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.) Enterprise (\> 1000 emp.) 4/13/2026 "Intuitive, Interactive Spending Metrics and Reports" 5/5 What do you like best about Legal Tracker? I like that it is generally intuitive. Most of the system flows in a way that you can figure something out pretty easily if you're not sure about what to do. I also like that it is interactive with various spending metrics and reports. Review collected by and hosted on G2.com. What do you dislike about Legal Tracker? Some things can be difficult to figure out in the reporting area. I wish the report generator wasn't as cumbersome as it can be when creating reports from scratch. I also wish there was a function to skip the billing guideline reviewer and go straight to the primary approver on an invoice. Review collected by and hosted on G2.com. What problems is Legal Tracker solving and how is that benefiting you? We are able to easily keep track of our legal spending, and the information is always readily available. It benefits me because I can provide it to our general counsel right away when asked, and it makes me look competent in my role. Review collected by and hosted on G2.com. Show More Response from Kunal Singh of Thomson Reuters Legal Tracker [Editedit](https://www.g2.com/survey_responses/legal-tracker-review-12622470/official_response/edit) Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of law firms and corporate customers. Your feedback on Legal Tracker's features and functionalities is invaluable in helping us improve and better serve you and others. We appreciate your input and support. Thank you very much Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through a business email account added to their profile)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.) (Copy Review URL) ![Megan A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Megan A.") MA Megan A. Enterprise (\> 1000 emp.) 6/4/2026 "Streamlined Invoice Tracking with Ease" 4.5/5 What do you like best about Legal Tracker? I like that the process with Legal Tracker is easy and convenient. It really decreases the amount of time I spend manually tracking legal invoices. I also value the time logs feature because it allows me to approve and see exactly how much time was used for each client. The initial setup was easy, and adding additional people to use or have access is also convenient. Review collected by and hosted on G2.com. What do you dislike about Legal Tracker? No dislikes that I have found at this time. Review collected by and hosted on G2.com. What problems is Legal Tracker solving and how is that benefiting you? Legal Tracker facilitates a two-person approval process and aids in tracking invoices for guardianships and conservatorships, reducing time spent manually tracking legal invoices. Review collected by and hosted on G2.com. Show More Response from Kunal Singh of Thomson Reuters Legal Tracker [Editedit](https://www.g2.com/survey_responses/legal-tracker-review-12919165/official_response/edit) Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of law firms and corporate customers. Your feedback on Legal Tracker's features and functionalities is invaluable in helping us improve and better serve you and others. We appreciate your input and support. Thank you very much Validated Reviewer (Validated through a business email account)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.) (Copy Review URL) ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services (This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.) Mid-Market (51-1000 emp.) 5/13/2026 "Easy to Use Overall, Matter Fields need Guidance!" 3.5/5 What do you like best about Legal Tracker? Honestly, I was only introduced to Legal Tracker this past year, but I like what I’ve seen so far and, to a certain degree, I appreciate how easy it is to use. Review collected by and hosted on G2.com. What do you dislike about Legal Tracker? Some of the fields (for example, “Substantive law”) aren’t very clear, and when I’m creating a matter I don’t always know exactly what I’m supposed to enter in those sections. Review collected by and hosted on G2.com. What problems is Legal Tracker solving and how is that benefiting you? Some of our invoices are being billed to our US entity rather than our CDN entity, as they should be. Benefit is that we're not having to go back to our invoice system Coupa and resolve any costing issues. Review collected by and hosted on G2.com. Show More Response from Kunal Singh of Thomson Reuters Legal Tracker [Editedit](https://www.g2.com/survey_responses/legal-tracker-review-12806613/official_response/edit) Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of law firms and corporate customers. Your feedback on Legal Tracker's features and functionalities is invaluable in helping us improve and better serve you and others. We appreciate your input and support. Thank you very much Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through a business email account)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.) (Copy Review URL) ![Naqeeb K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naqeeb K.") NK Naqeeb K. Legal Head Mid-Market (51-1000 emp.) 3/15/2026 "Effective Regulatory Updates, Needs More Analysis" 4/5 What do you like best about Legal Tracker? I use Thomson Reuters Legal Tracker mostly for legal research and regulatory monitoring. I like how it addresses the sheer volume of regulatory updates that I need to go through daily. What I like most is the regulatory update notifications it provides. The granularity of the notifications also stands out, offering options to narrow it down by practice area and jurisdiction. The initial setup was pretty easy, which I appreciate. Review collected by and hosted on G2.com. What do you dislike about Legal Tracker? It should add a little more legal content in terms of regulatory analysis. Review collected by and hosted on G2.com. What problems is Legal Tracker solving and how is that benefiting you? I use Thomson Reuters Legal Tracker for legal research and regulatory monitoring. It addresses the challenge of managing the volume of regulatory updates daily. I really appreciate the granular regulatory update notifications, which can be customized by practice area and jurisdiction. Review collected by and hosted on G2.com. Show More Response from Kunal Singh of Thomson Reuters Legal Tracker [Editedit](https://www.g2.com/survey_responses/legal-tracker-review-12481466/official_response/edit) Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of law firms and corporate customers. Your feedback on Legal Tracker's features and functionalities is invaluable in helping us improve and better serve you and others. We appreciate your input and support. Thank you very much Validated Reviewer (Validated through a business email account)Source: Organic (Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.) (Copy Review URL) ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") IA Verified User in Accounting (This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.) Enterprise (\> 1000 emp.) 7/6/2026 "All-in-One Workflow That Unifies Matter Management and Legal Spend Insights" 5/5 What do you like best about Legal Tracker? The all-in-one integrated workflow is most valuable. It unifies matter management, AI-powered invoice auditing, legal spend dashboards and cross firm collaboration on a single platform. Review collected by and hosted on G2.com. What do you dislike about Legal Tracker? My pain-point lays on the budget management, it is not easy to see the remaining budget. Review collected by and hosted on G2.com. What problems is Legal Tracker solving and how is that benefiting you? Legal tracker centralized legal matter tracking, outside counsel invoice audits and advice spend analytics that we previously managed across scattered emails, spreadsheets and separate tools. Review collected by and hosted on G2.com. Show More Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through LinkedIn)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.) (Copy Review URL) AD Aletha D. IP Paralegal/Legal Operations Enterprise (\> 1000 emp.) 9/10/2025 "We couldn't stay on budget without it." 4.5/5 What do you like best about Legal Tracker? The ability to track spend and stay on budget. Specific matters can be created with budgets and approved rates, allowing for total transparency between the business and law firm. The new AI feature also alerts duplicative line items to allow for quick and easy review and with the addition of Outside Counsel Guideline alerts, reviewing invoices can be a quick and painless task, especially when review should be performed at least weekly. I recently connected Legal Tracker with our IP docketing software and now new matters are created seamlessly, nightly and I no longer have to take time out of my day. Review collected by and hosted on G2.com. What do you dislike about Legal Tracker? RFP functionality. It would be very helpful if there was a template functionality that could be sent to the firms, rather than more of an outside process. Review collected by and hosted on G2.com. What problems is Legal Tracker solving and how is that benefiting you? Spend and if we are on budget. I need to be able to generate spend on a moments notice, and Legal Tracker allows me to do just that. Review collected by and hosted on G2.com. Show More Response from Kunal Singh of Thomson Reuters Legal Tracker [Editedit](https://www.g2.com/survey_responses/legal-tracker-review-11664772/official_response/edit) Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of law firms and corporate customers. Your feedback on Legal Tracker's features and functionalities is invaluable in helping us improve and better serve you and others. We appreciate your input and support. Thank you very much. Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through a business email account)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.) (Copy Review URL) ![Cindy .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cindy .") C Cindy . 10/21/2025 "Simple, Trustworthy, and Efficient" 5/5 What do you like best about Legal Tracker? I have had only positive experiences with Thomson Reuters Legal Tracker. It's simple and quick to send confidential correspondence to our defense counsel, which is crucial for my work at the insurance company. I particularly trust the system for sending confidential information securely, which gives me peace of mind knowing that sensitive data is handled appropriately. I also appreciate that setting it up was not difficult at all. The ease of use and reliable functionality of Legal Tracker are significant benefits. Additionally, my strong satisfaction with the product is reflected in my willingness to rate and recommend it as a ten out of ten. Review collected by and hosted on G2.com. What do you dislike about Legal Tracker? I find that when we initially set up our system in Duck Creek, sometimes it doesn't transfer over to Legal Tracker right away. Review collected by and hosted on G2.com. What problems is Legal Tracker solving and how is that benefiting you? I find the product simple and quick for sending confidential information to our defense counsel, ensuring trust in our communications. Review collected by and hosted on G2.com. Show More Response from Kunal Singh of Thomson Reuters Legal Tracker [Editedit](https://www.g2.com/survey_responses/legal-tracker-review-11843783/official_response/edit) Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of law firms and corporate customers. Your feedback on Legal Tracker's features and functionalities is invaluable in helping us improve and better serve you and others. We appreciate your input and support. Thank you very much Validated Reviewer (This review contains authentic analysis and has been reviewed by our team)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.) (Copy Review URL) TK THERESA K. 11/10/2025 "User-Friendly with Helpful Support, Printing Could Improve" 4.5/5 What do you like best about Legal Tracker? I find Thomson Reuters Legal Tracker to be user-friendly, which makes managing complex tasks significantly easier for me. I have also had a positive experience with the product support, as there is always an expert available to assist whenever new ways to utilize the software arise. This aspect of support adds considerable value to my experience with the product, ensuring that I can maximize its potential for my specific needs. Review collected by and hosted on G2.com. What do you dislike about Legal Tracker? I find it challenging to print and export data easily without having to create a new report. For instance, within a case, if I need to print just a list of invoices, it's not straightforward. Review collected by and hosted on G2.com. What problems is Legal Tracker solving and how is that benefiting you? Thomson Reuters Legal Tracker helps me manage large documents and track spending easily. It offers user-friendly features and excellent support, allowing expert advice for new uses. Review collected by and hosted on G2.com. Show More Response from Kunal Singh of Thomson Reuters Legal Tracker [Editedit](https://www.g2.com/survey_responses/legal-tracker-review-11938555/official_response/edit) Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of law firms and corporate customers. Your feedback on Legal Tracker's features and functionalities is invaluable in helping us improve and better serve you and others. We appreciate your input and support. Thank you very much Validated Reviewer (Validated through a business email account)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.) (Copy Review URL) ## Questions about Legal Tracker? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Legal Tracker ](https://www.g2.com/products/legal-tracker/discussions/new) ![shiva s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shiva s.") SS shiva sai • Last activity over 3 years ago what other softwares you guys think are better in the thomson reuters ? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-other-softwares-you-guys-think-are-better-in-the-thomson-reuters) [ View all Discussions ](https://www.g2.com/products/legal-tracker/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 17 months ### Average Discount 12% [ View More Pricing Information ](https://www.g2.com/products/legal-tracker/pricing) Legal Tracker Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b1dadde1b33c8f7bddcce788bfcc6cf6/brightflag.png "Product Avatar Image") Brightflag 4.6/5(203) [ Compare Now ](https://www.g2.com/compare/brightflag-vs-legal-tracker) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_aa0a80b15b9168a87cbb998360e426e2/onit-inc-onit-enterprise-legal-management.png "Product Avatar Image") Onit Enterprise Legal Management 4.5/5(80) [ Compare Now ](https://www.g2.com/compare/legal-tracker-vs-onit-inc-onit-enterprise-legal-management) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3014115faf5db9e6a93000cc6a1ae108/lexisnexis-counsellink.jpg "Product Avatar Image") LexisNexis CounselLink® 3.8/5(16) [ Compare Now ](https://www.g2.com/compare/legal-tracker-vs-lexisnexis-counsellink) ##### ##### Legal Tracker Features Platform Content Matter Management Spend Management Platform Additional Functionality Cloud Platform Data Visualization Dashboard Reporting [ View More Features ](https://www.g2.com/products/legal-tracker/features) ## Top-Rated Alternatives [ ![Brightflag](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brightflag") Brightflag 4.6/5(203) ](https://www.g2.com/products/brightflag/reviews) [ ![Onit Enterprise Legal Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Onit Enterprise Legal Management") Onit Enterprise Legal Management 4.5/5(80) ](https://www.g2.com/products/onit-inc-onit-enterprise-legal-management/reviews) [ ![LexisNexis CounselLink](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LexisNexis CounselLink") LexisNexis CounselLink 3.8/5(16) ](https://www.g2.com/products/lexisnexis-counsellink/reviews) [ View All Alternatives ](https://www.g2.com/products/legal-tracker/competitors/alternatives) ##### Categories on G2 [Enterprise Legal Management (ELM)](https://www.g2.com/categories/enterprise-legal-management-elm) ##### Explore More [What are the best Infor M3 resellers for discrete manufacturing companies looking to improve production planning and efficiency?](https://www.g2.com/discussions/what-are-the-best-infor-m3-resellers-for-discrete-manufacturing-companies-looking-to-improve-production-planning-and-efficiency)[PR Firms in London](https://www.g2.com/categories/pr-firms/locations/greater-london-england-gb)[Tidio vs Manychat for beginner-friendly chatbot building: which makes the most sense for a small team?](https://www.g2.com/discussions/tidio-vs-manychat-for-beginner-friendly-chatbot-building-which-makes-the-most-sense-for-a-small-team) [Recommended sales training and onboarding apps](https://www.g2.com/discussions/recommended-sales-training-and-onboarding-apps)[What is the most user-friendly construction data analytics platform for non-technical project teams?](https://www.g2.com/discussions/what-is-the-most-user-friendly-construction-data-analytics-platform-for-non-technical-project-teams)[Out of Office Messages](https://learn.g2.com/out-of-office-message) [Show MoreShow Less](javascript:void(0);)