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LearnWorlds Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users rave about LearnWorlds' exceptional customer support, always timely and resourceful in addressing questions and issues. (21 mentions)
Users love the ease of use of LearnWorlds, praising its intuitive design and organized features for seamless navigation. (14 mentions)
Users value the feature diversity of LearnWorlds, consistently discovering new functionalities that enhance their learning experience. (14 mentions)
Users praise the excellent support of LearnWorlds, highlighting prompt responses and detailed assistance for any inquiry. (12 mentions)
Users rave about the exceptional support from LearnWorlds, highlighting quick responses and personalized assistance. (12 mentions)
Users find the limited features of LearnWorlds frustrating, wishing for enhancements in functionality and user experience. (11 mentions)
Users find limited customization options in LearnWorlds, wishing for enhanced flexibility in design and course management. (8 mentions)
Users highlight missing features like improved design tools and auto-save options for a smoother editing experience. (8 mentions)
Users find the interface not intuitive, struggling with navigation and editing features that complicate their experience. (7 mentions)
Users find LearnWorlds' interface not user-friendly, facing challenges with navigation and editing functionalities. (7 mentions)

5 Pros or Advantages of LearnWorlds

5 Cons or Disadvantages of LearnWorlds

LearnWorlds Reviews (404)

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LearnWorlds Reviews (404)

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4.7
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John .
J
John .
Founder / owner
Small-Business (50 or fewer emp.)
"excellent and very quick to respond"
5/5
What do you like best about LearnWorlds?

the customer support is second to none. really like the customer support Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

most of the users are mobile, and the mobile version of learnworlds is not very user friendly. specifically the hamburger menu is very bad, and unprofessional, and requires custom code to edit. making this fully editable and customixable would provide a much smother operation for my customers. i have had many complain about this Review collected by and hosted on G2.com.

Response from LearnWorlds (CY) Ltd of LearnWorlds

Thank you for your positive feedback on our customer support. We apologize for the inconvenience you've experienced with the mobile version and the hamburger menu. We are committed to enhancing the mobile user experience, and we appreciate your input as it helps us prioritize our development efforts.

Jen M.
JM
Jen M.
Marketing Consultant
Small-Business (50 or fewer emp.)
"Great Product - Constantly Improving"
5/5
What do you like best about LearnWorlds?

It's the most full-featured LMS product on the market outside of (maybe) a custom WordPress build. They are constantly upgrading and improving, which I love to see (and experience). When we do have customer support questions we get all the help we need. Oh, and the native integrations are wonderful. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

There's a steep learning curve in some areas, but I expected that because it can be used for courses, coaching, events, website, etc. We use it every day, but sometimes we forget how to do stuff, so we've created a lot SOPs. Sometimes the web-based help docs aren't as comprehensive as we'd like. Review collected by and hosted on G2.com.

Response from LearnWorlds (CY) Ltd of LearnWorlds

Thank you for sharing your positive experience with LearnWorlds! We're thrilled to hear that you appreciate our continuous improvements, customer support, and native integrations. It's fantastic to hear how LearnWorlds is benefiting your online marketing membership for service-based businesses, especially with live classes and coaching sessions. We're committed to providing a secure, stable platform with regular upgrades to meet your needs. If you ever need assistance or have suggestions for improvement, please don't hesitate to reach out. Thank you for choosing LearnWorlds!

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Easy to use and mostly intuitive!"
4/5
What do you like best about LearnWorlds?

We wanted to create an online school to share with a range of users (some with high technical knowledge and some without) quickly and easily. Learnworlds allowed us to do this in a cost-effective way relatively quickly.

The customer support is always amazing and quick. They are friendly and a few times, even though all they did was point us to the help files, it was in a friendly and helpful way. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

The plan we have is not as customizable as we would like. The website editing features are a bit clunky. Review collected by and hosted on G2.com.

Response from LearnWorlds (CY) Ltd of LearnWorlds

We're thrilled to hear that LearnWorlds has been a cost-effective and user-friendly solution for your online school. Our customer support team is dedicated to providing quick and helpful assistance, and we're glad to hear that you've had a positive experience with them.

CH
Christine H.
Small-Business (50 or fewer emp.)
"LearnWorlds’ Amazing Support and Training Offerings"
5/5
What do you like best about LearnWorlds?

The availability of training on how to use LearnWorlds and how to be successful with it are beyond anything I have seen on other platforms. There are many opportunities for free training and assistance in building your platform and the support team is very responsive. I work on most all of the learning platforms as a course builder for clients, and I recommend LearnWorlds as my first choice. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

Sometimes I have challenges with the templates for building pages (restrictive), but when I reach out to support, there is usually a work around. Review collected by and hosted on G2.com.

Response from LearnWorlds (CY) Ltd of LearnWorlds

We are glad to hear that LearnWorlds is helping you reach a larger audience and making training more accessible. We are dedicated to providing a user-friendly platform and excellent support to meet your needs.

Jessica C.
JC
Jessica C.
Senior Consultant and Trainer
Small-Business (50 or fewer emp.)
"Amazing Help Desk Team"
5/5
What do you like best about LearnWorlds?

LearnWorlds is a flexible system with many features. It provides several easy-to-use options for interactive learning activities and a community. With the manual, you are guided through all required implementation steps. And if you need further assistance, the helpdesk is giving you prompt and friendly support. I also integrated payment and invoice services which were easy to integrate. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

I only identified one missing feature. I wanted to allow different module versions dependent on the purchasing date. This is not (yet) possible. Review collected by and hosted on G2.com.

Response from LearnWorlds (CY) Ltd of LearnWorlds

Thank you for your positive feedback! We're glad to hear that you find LearnWorlds flexible and easy to use, and that our helpdesk has provided prompt and friendly support. We appreciate your feedback about the missing feature, and we'll take it into consideration for future updates.

SN
Stacey N.
Owner
Small-Business (50 or fewer emp.)
"Stavroula ‎went above & beyond to help me"
5/5
What do you like best about LearnWorlds?

They are always kind and follow through- Especially my recent experience with Stavroula. Even though they try to handle everything with email you can still call them on the phone which can save time with confusing time senstive issues Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

When I first built my website on learn worlds they always offered phone support and screen-shares on zoom to quickly to resolve issues without the back and forth of emails and taking endless screen shots. Then during covid they started to discourage phone calls and tried to make all tech support email only which can be much more complicated and take longer than jumping on a zoom or quick call to resolve. Review collected by and hosted on G2.com.

Response from LearnWorlds (CY) Ltd of LearnWorlds

Thank you for your feedback! We're glad to hear that Stavroula provided exceptional support!

Darren W.
DW
Darren W.
Manager
Small-Business (50 or fewer emp.)
Originally submitted 8/26/2024
"Great support"
5/5
What do you like best about LearnWorlds?

The support is very good. We're on the Pro Pan, so just email support but I always get a reply with a resolution within a day, sometimes sooner. And the team are friendly too. Way better than some other LMS platforms.

They are always adding new features and services, great value for money. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

The next level after the Pro plan is a bit high in price. The text editor is a bit fiddly. Review collected by and hosted on G2.com.

Response from LearnWorlds (CY) Ltd of LearnWorlds

We're thrilled to hear that you are satisfied with our support and the value for money you receive. We strive to provide an even better experience for you.

EM
Edith M.
Mid-Market (51-1000 emp.)
"A great tool to use!"
4.5/5
What do you like best about LearnWorlds?

I started using LearnWorlds with very minimal information and training. With the help of the Support Squad, I was able to manage the platform and support my trainees, their managers with feedback on the progression of their employees and the rest of my teams. It's easy to use, easy to make changes to the course content and easy to implement. I found a number of interesting features that my sales representatives were able to use as a selling tool. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

The fact that the platform is not bilingual (French-English). We had to build two different platforms to accommodate both our French and English learners, and therefore purchase two licenses. Review collected by and hosted on G2.com.

Response from LearnWorlds (CY) Ltd of LearnWorlds

It's great to hear that LearnWorlds has helped you reach a wider audience and free up your trainers for more valuable tasks. We appreciate your input on the language support and will take it into consideration for future updates.

Lisa P.
LP
Lisa P.
Co-Founder
Small-Business (50 or fewer emp.)
"Learnworlds makes content accessible to SMEs"
4.5/5
What do you like best about LearnWorlds?

I like that LearnWorlds has many content types that make learning more engaging. In addition, they have a responsive support team and comprehensive knowledge base so you always feel you can find the answers you need. It's also fairly easy to navigate and implement. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

The course structure can be a challenge as you can only make a section and then all the activities which can make it quite long. It could be good to add Section, modules, lessons so that it breaks down a bit further. Review collected by and hosted on G2.com.

Response from LearnWorlds (CY) Ltd of LearnWorlds

We're glad to hear that you find our content types engaging and our support team responsive. Thank you for sharing how LearnWorlds is benefiting your programmes for entrepreneurs!

Eduardo P.
EP
Eduardo P.
Coordenador Educacional
Mid-Market (51-1000 emp.)
"A Platform that Shows you a World of Opportunities"
4.5/5
What do you like best about LearnWorlds?

The flexibility I found in designing the pages and all features for creating courses was necessary for our migration from 100% in-person training to hybrid training.

The LearnWorlds Academy is the best repository for new users, too. Review collected by and hosted on G2.com.

What do you dislike about LearnWorlds?

The price in "Dollars" ($) is not so reasonable for new creators from other countries. I wish LearnWorlds would make offers in "Reais" (R$) here in Brazil because the value of the dollar here fluctuates with a lot of frequency. I know the fluctuates like a penny for countries that are richer and less desigual, but in countries like Brazil, the penny that changes in a week to week is a reasonable change in "Reais" (R$). Review collected by and hosted on G2.com.

Response from LearnWorlds (CY) Ltd of LearnWorlds

Thank you for your glowing review! We're thrilled to hear that LearnWorlds has provided you with the flexibility and features necessary for your transition to hybrid training. It's fantastic to know that our platform has enabled you to offer training to a vast customer base efficiently. Your success is our motivation, and we're excited to continue supporting you on your e-learning journey!