Leap Reviews & Product Details

What is Leap? Leap is the complete roofing and home improvement contractor software built for roofers and multi-trade contractors, including siding, window and door, remodeling, with built-in support for both retail and insurance-driven jobs. Leap connects your entire business workflow, from first lead to final payment, in one place, so you can win more jobs, run a tighter operation, and deliver a homeowner experience that earns referrals. What is Leap CRM? Leap CRM is a roofing and home improvement CRM built for contractors who managing leads, scheduling, production, crews and subcontractors, and materials ordering in one system. It's built for home improvement contractors who are scaling beyond what spreadsheets and disconnected tools can handle. Key capabilities include: - Fully customizable workflows by division or trade - Real-time job costing and profit/loss tracking by project - Custom report builder across leads, revenue, margins, and team performance - Direct materials ordering from ABC Supply, SRS Distribution, and QXO with live pricing pulled into estimates - Built-in insurance claim tools for contractors who work restoration and adjuster-driven jobs - Two-way texting and automated homeowner communication, so nothing gets lost between crew and office - Homeowner portal and subcontractor portal included - Integrated payments via Leap Pay, no monthly fees, same-day payouts - GreenSky financing available at point of sale - 15+ integrations included at no extra cost: QuickBooks, CompanyCam, Eagleview, HOVER, GAF QuickMeasure, Angi Leads, Zapier, Google Calendar, and more Leap CRM starts at $79/month. What is SalesPro? SalesPro is Leap's in-home sales app for sales reps who build proposals, present pricing, and close deals at the kitchen table, fully offline. SalesPro features include: - Patented dynamic contract system that adjusts in real time as options change - Full offline capability, no Wi-Fi or cell signal required - Configurable required fields and If/Then logic guardrails to prevent errors - Built-in eSignature and payment capture - Multi-trade support: roofing, siding, windows, doors, baths, remodeling, and more - Financing through a 10-lender Universal Credit Application -35+ integrations included at no extra cost: Eagleview, DocuSign, HOVER, GAF QuickMeasure, JobNimbus, Salesforce, CompanyCam, FeneVision, and more Why Contractors Choose Leap Leap has been named to the Inc. 5000 list of fastest-growing companies five consecutive years (2021–2025). With a 4.3-star rating across 500+ reviews on G2 and Capterra, contractors across North America rely on Leap to run their businesses more efficiently and close more jobs.

Seller

Leap

Discussions

Leap Community

Languages Supported

English

Solution Type

Best-of-Breed

Pricing

Pricing provided by Leap.

Leap CRM Essential

Starting at $79.00

1 User Per Month

View More Pricing Information

Leap Integrations

(24)

Verified by Leap

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Jon T.

Mid-Market (51-1000 emp.)

5/21/2024

"Efficiency when quoting and selling windows"

4/5

What do you like best about Leap?

I Iike the efficiency the program brings. Review collected by and hosted on G2.com.

What do you dislike about Leap?

I don't like when things glitch and definitely wish users had ability to add different window diagrams for the renderings. Review collected by and hosted on G2.com.

Response from Alexandra Bohannon of Leap

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Hi Tom! We're glad to hear that you find Leap efficient! We understand the frustration with glitches and limited window diagrams, and we're constantly working to improve the user experience. Your feedback is valuable in helping us make necessary enhancements.

Andrew C.

Small-Business (50 or fewer emp.)

5/15/2024

"Leap has helped a ton with organization, productivity and tracking."

4/5

What do you like best about Leap?

CRM and progress boards. Tracking employee time sheets and the reports are very helpful. Review collected by and hosted on G2.com.

What do you dislike about Leap?

Could be a little more customizable but no complaints. Better than other softwares we have used. Review collected by and hosted on G2.com.

Response from Alexandra Bohannon of Leap

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Hi Andrew! We're glad to hear that Leap has been helpful for your organization, especially with CRM and progress boards. We appreciate your feedback about customization - our dev team is working on creating multiple fully customized workflows. Looking forward to eventually sharing that with you and the rest of our userbase!

Tyler K.

Product Specialist

Mid-Market (51-1000 emp.)

5/14/2024

"Very easy process from start to finish"

4.5/5

What do you like best about Leap?

Leap is very easy to access and navigate across. Review collected by and hosted on G2.com.

What do you dislike about Leap?

Customer service may need to be a little faster when I do experience issues inside of an appointment. Review collected by and hosted on G2.com.

Stryker S.

Small-Business (50 or fewer emp.)

5/13/2024

"Leap has come a long way"

5/5

What do you like best about Leap?

The software program is very easy to use and navigate Review collected by and hosted on G2.com.

What do you dislike about Leap?

There isn't much to like. Even when the program goes down, it's easy to get back up and running Review collected by and hosted on G2.com.

Peg B.

Small-Business (50 or fewer emp.)

9/26/2023

"Good App with good support but know what you want going in."

4/5

What do you like best about Leap?

The support and implementation teams were great. They were, and still are, always there to answer my questions. It was very easy to integrate to QB. It is very easy to use. My field guys got the hang of it very quickly-which is saying something! Know what you want from a CRM and research what each one can do for you before you can commit. Each one has its own unique attributes and depending on how your business is going to be using it will depend on how much success you have with the program. Review collected by and hosted on G2.com.

What do you dislike about Leap?

After using the App, I discovered it could not do some of the things I needed it to do. Things I believed were pretty basic integrations and applications. Review collected by and hosted on G2.com.

What problems is Leap solving and how is that benefiting you?

We use Leap to schedule and track the progress of our jobs as well as upload pictures and documents associated with the jobs. We bill from Leap and integrate with QB. We tried to use the Time keeping system with Leap but it did not meet our needs nor did it integrate with QB to the extent we were told. Thus, our job costing is incorrect in Leap, which is okay with us, but may not be to other clients. Setting up what our clients have access to is very time-consuming, as you have to give permission to each photo, etc. This needs to be fixed somehow. Review collected by and hosted on G2.com.

Carmen M.

Small-Business (50 or fewer emp.)

5/13/2024

"New Leap"

5/5

What do you like best about Leap?

Very Resourceful and it allows several users to use the program. Review collected by and hosted on G2.com.

What do you dislike about Leap?

The recent update is a little frustrating. Review collected by and hosted on G2.com.

Chris P.

Small-Business (50 or fewer emp.)

5/13/2024

"Easy to use"

5/5

What do you like best about Leap?

Great for business use, clients like how easy it is to follow, simple Review collected by and hosted on G2.com.

What do you dislike about Leap?

I have not had any issues with it, great service Review collected by and hosted on G2.com.

Kevin Z.

Insurance Restoration Expert

Small-Business (50 or fewer emp.)

5/14/2024

"Very useful and user-friendly"

5/5

What do you like best about Leap?

How you can organize everything Sales-related into one integrated platform Review collected by and hosted on G2.com.

What do you dislike about Leap?

Sometimes it can be buggy. the app may crash for no reason, contracts won't upload, etc. Review collected by and hosted on G2.com.

Jason S.

Small-Business (50 or fewer emp.)

5/20/2024

"Everyday progress tracker"

5/5

What do you like best about Leap?

Knowing when proposals have been viewed and signed. Review collected by and hosted on G2.com.

What do you dislike about Leap?

App is not as user friendly as the desktop version Review collected by and hosted on G2.com.

Response from Alexandra Bohannon of Leap

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Hi Jason! We're glad to hear that you find our proposal tracking feature helpful! We understand your feedback about the app's user-friendliness and we are continuously working to improve the mobile experience. Your input is valuable to us.

Pete M.

Mid-Market (51-1000 emp.)

10/18/2023

"Seamless pricing for the win!"

5/5

What do you like best about Leap?

Leap allows us to monitor pricing, contracts and paperwork in real time. With several locations and reps in several states, it is paramount for us to be able to monitor the progress, tasks, follow-ups and remote contracts awaiting to be signed. Being able to adjust pricing and contract needs for independent reps and markets has never been easier. Review collected by and hosted on G2.com.

What do you dislike about Leap?

Leap needs to have a "dark mode" function. The bright white background zaps the battery throughout the day and it is extremely hard to see the light grey and light green lettering when outside and working around the exterior of homes. Review collected by and hosted on G2.com.