Leadfwd Reviews & Product Details

My favorite thing as a developer is that they give us a codebase to work with, but I am able to customize it to do what I want with it. For example. If I choose to redirect the user after a submission, I can do that. Or if I want an Ajax loaded message to appear on the page, I can do that. I'm not bound by options that are set, I can make my own, and I very much appreciate that from a lead catching software. Review collected by and hosted on G2.com.

Sometimes the Page Builder gives me trouble. Hovering over the menu's by accident, many times I have accidentally clicked out of a form page I was working on. A "Did you mean to leave" alert or something would be awesome in there. Just a feature request, definitely not a deal breaker at all! Review collected by and hosted on G2.com.

INBOX25 is great, first of all, the integration with CRM is excellent and painless. Second of all, the UX and UI of the platform allows the user to have a very intuitive and pleasant experience while working with it. Third of all, The platform has so many features that allows the user to create the perfect e-marketing campaign in the easiest way possible - In just a few clicks I’m able to have an email campaign ready to send to all my target lists with the ability to analyze their activity and see which emails are influencing leads and revenue in real-time.

Automating an e-marketing campaign has never been so easy - building robust automated marketing workflows is simple and very straight forward, the Automation feature allows me to connect landing pages, forms and email campaigns with our CRM data in a linear workflow with the ability to have as many actions and conditions as I want between them, this Automation feature makes the task of syncing the marketing department with the sales department more manageable and less painful with a greater potential to grow our business. Review collected by and hosted on G2.com.

The interface takes some time to load but it’s understandable since it’s always syncing with our CRM. I can’t think of anything else. Review collected by and hosted on G2.com.

So many features for an excellent value. Seamless integration with CRM. The Inbox25 team is very easy to work with, helpful, knowledgeable. We're still growing our use of the system and exploring the latest updates that will take some work off our plates, like marketing to entire accounts instead of by users. The workflows are thorough and with plenty of options. The design interface is good, while our marketing designer can also use whatever he wants to assemble emails and Inbox25 can use his work. The analytics are insightful too. Review collected by and hosted on G2.com.

Can't think of anything. There's definitely a learning curve to a product with so many features, but the Inbox25 team makes it painless. Review collected by and hosted on G2.com.

Flexibility. Once you understand the relationship between InBOX25 and Sugar there are any number of possible workflows, segmentations, and automations. Review collected by and hosted on G2.com.

At first it was a challenge for me to understand how InBOX25 and Sugar CE integrated and functioned together. James at InBOX helped me connect the dots here. Review collected by and hosted on G2.com.

The ease of creating complex workflows that mean I can click a button and the system does all the hard work for me! The system has saved me so much time whilst allowing a much more effective email marketing strategy to be delivered. Review collected by and hosted on G2.com.

At first, getting used to the different types of lists was a little challenging. As with anything though, this became clear with practice and the syncing tools are pretty efficient. Review collected by and hosted on G2.com.

What I appreciate most is the never-failing knowledgeable support that Inbox25 provides. From evaluating the system and integrating it with SugarCRM to creating automated campaigns -- all of this was accomplished quickly and easily with the constant friendly help from the Inbox25 team.

I highly recommend taking advantage of Inbox25's Kickstarter packages. The package included multiple training sessions for myself, other members of my team at our marketing agency, and members of my client's team. Each session was customized for our different roles and needs. Furthermore, the sessions were recorded and shared with all attendees. Additionally, the package included setup of nearly all our automated campaigns, including help with creation of landing pages, forms, and email messages, as well as testing and troubleshooting prior to launch. All my questions and any issues encountered were quickly addressed by the Inbox25 team. I can't recall when I've ever had such great service from a vendor. They helped our agency meet all our marketing objectives and deliver a stress-free, seamless experience to our client, who also is very happy with the system. Review collected by and hosted on G2.com.

If I had to choose something it would be small aspects of the interface that are a little clunky. But these are outweighed by the fact the interface is intuitive and simple to use. Review collected by and hosted on G2.com.

Inbox 25 makes it easy to send emails to my target lists in Sugar. The integration is great - in Sugar I can see who was sent what mailing, if they opened it or if it bounced. I've never had a problem with Inbox sending to the right list - it's pretty straightforward. If you want to send to a list that you import that isn't in Sugar, you can do that, too. I like that flexibility. But really, one of the best things about Inbox 25 is their customer service. We've been working with them for a number of years - at least 4-5. The whole time, I've been able to reach someone to help me either instantaneously or within an hour or so. This kind of rapid response time makes all the difference to me when I'm on deadline. They've been a life saver a couple of times when a really important mailer needed to go out. The staff are all friendly and knowledgeable about their product. I actually enjoy chatting with them! Review collected by and hosted on G2.com.

I wish there was a way to have Inbox recognize the bounceback and non-deliverables and automatically erase them from the list. This is a scrubbing function that is difficult to do in Sugar. When I go to email, it requires me to have about 10K more credits than I need. Sometimes I have enough credits, but my list just isn't scrubbed. If somehow Inbox 25 could recognize the actual viable emails in the list based on the last emailing, that would save me incredible amounts of time and sometimes get the mailing out on time so I don't have to wait for more credits. However, as I mentioned, the customer service is amazing and they have been able to help me so my emailings are never late. Review collected by and hosted on G2.com.

The 'kickstarter' program that inbox25 has with new customers is the best I've ever seen. You sign up and then get specific help to implement the service within your organization. Review collected by and hosted on G2.com.

The learning curve required when implementing a new CRM within the business. Review collected by and hosted on G2.com.

I like the ability to create landing pages/forms for clients to download white papers. It notifies you immediately when a white paper is downloaded and gives the person's email address, name, etc. This has helped us determine who some of our most engaged people are. Review collected by and hosted on G2.com.

I like everything about it. Very difficult to say, as it is easy to use and the support is very dependable. Review collected by and hosted on G2.com.

Very responsive to questions. Know the business, how it can be implemented and the technology behind it. Allows our company to focus on our core competancies Review collected by and hosted on G2.com.

nothing to dislike .. there is more there that the system can do, don't feel we have challenged it enough Review collected by and hosted on G2.com.