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# Act-On vs Leadfwd Comparison - What are their main differences?

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Act-OnLeadfwd[+ Add Product](#)

Reviews

**Act-On** [

4.1/5(1,071)

](https://www.g2.com/products/act-on/reviews#reviews)

**Leadfwd** [

4.4/5(57)

](https://www.g2.com/products/leadfwd-leadfwd/reviews#reviews)

Pricing

**Act-On**
 **Starting at $900.00** Per Month · Professional

**Leadfwd**
Free Trial

No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Act-On**
2 months

Based on 184 responses

**Leadfwd**
1 monthFaster

Based on 17 responses

Return on Investment

**Act-On**
12 months

Based on 125 responses

**Leadfwd**
10 months2 months sooner

Based on 12 responses

Perceived Cost

**Act-On**
$$$$$

**Leadfwd**
$$$$$

Average Discount

**Act-On**
12%3% more

**Leadfwd**
9%

 ![Act-On](https://images.g2crowd.com/uploads/product/hd_favicon/baee7ac8618d39a6cacd4a78641b4bfd/act-on.svg "Act-On")

 ![Leadfwd](https://images.g2crowd.com/uploads/product/hd_favicon/65a07ac8b7b46cae7cfd772df80f0ec9/leadfwd-leadfwd.svg "Leadfwd")

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Pros & Cons

**Act-On**
[
Ease of Use (27)
](https://www.g2.com/products/act-on/reviews?filters%5Bsentiment_snippet%5D=1399448&qs=pros-and-cons#reviews)[
Customer Support (18)
](https://www.g2.com/products/act-on/reviews?filters%5Bsentiment_snippet%5D=1401775&qs=pros-and-cons#reviews)[
Missing Features (14)
](https://www.g2.com/products/act-on/reviews?filters%5Bsentiment_snippet%5D=1402493&qs=pros-and-cons#reviews)[
Not Intuitive (10)
](https://www.g2.com/products/act-on/reviews?filters%5Bsentiment_snippet%5D=1403219&qs=pros-and-cons#reviews)

**Leadfwd**
[
Ease of Use (6)
](https://www.g2.com/products/leadfwd-leadfwd/reviews?filters%5Bsentiment_snippet%5D=1567909&qs=pros-and-cons#reviews)[
Lead Generation (6)
](https://www.g2.com/products/leadfwd-leadfwd/reviews?filters%5Bsentiment_snippet%5D=1568482&qs=pros-and-cons#reviews)[
Slow Performance (2)
](https://www.g2.com/products/leadfwd-leadfwd/reviews?filters%5Bsentiment_snippet%5D=2073558&qs=pros-and-cons#reviews)[
Design Limitations (1)
](https://www.g2.com/products/leadfwd-leadfwd/reviews?filters%5Bsentiment_snippet%5D=2496084&qs=pros-and-cons#reviews)

Integrations

**Act-On**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_62c8febee8958c00781275975a0c5a38/dm-valid.png "Product Avatar Image")

SAP

](https://www.g2.com/products/dm-valid/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_13aba37ae908d9cf29a2452925257ccc/dynamics-365-marketing.jpeg "Product Avatar Image")

Dynamics 365 Marketing

](https://www.g2.com/products/dynamics-365-marketing/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db11aab8ccb63f5742949ab9955e36bf/google-analytics.png "Product Avatar Image")

Google Analytics

](https://www.g2.com/products/google-analytics/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7af3e8b4bc65721e46c4dfb5d8aa4ea3/infor-customer-relationship-management-crm.jpg "Product Avatar Image")

Infor Customer Relationship...

](https://www.g2.com/products/infor-customer-relationship-management-crm/reviews)[
View all
](https://www.g2.com/products/act-on/integrations)

**Leadfwd**
Not enough data

Screenshots

**Act-On**
 ![Act-On screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/55670/Email-Marketing-1440x970-1.png)

**Leadfwd**
No screenshot available

Ratings

Meets Requirements

**Act-On**

8.2

8.2898

**Leadfwd**

8.5

8.548

Ease of Use

**Act-On**

8.0

8.0905

**Leadfwd**

8.3

8.348

Ease of Setup

**Act-On**

7.7

7.7514

**Leadfwd**

8.4

8.433

Ease of Admin

**Act-On**

8.2

8.2519

**Leadfwd**

8.9

8.931

Quality of Support

**Act-On**

8.7

8.7864

**Leadfwd**

9.4

9.448

Has the product been a good partner in doing business?

**Act-On**

8.6

8.6499

**Leadfwd**

9.2

9.231

Product Direction (% positive)

**Act-On**

8.1

8.1887

**Leadfwd**

9.3

9.350

Features

Marketing Automation[Hide 106 FeaturesShow 106 Features](javascript:void(0);)

7.7

764

8.2

40

Email Marketing

Building and Personalizing Emails

8.4

709

|

Verified

8.8(won by 0.4)

35

|

Verified

Sending Outbound Emails

8.8

697

|

Verified

9.0(won by 0.2)

36

|

Verified

Manage Email Deliverability

8.3

692

|

Verified

8.5(won by 0.2)

35

|

Verified

Automated Email Responses

8.5

617

|

Verified

8.7(won by 0.2)

29

|

Verified

Online Marketing

Landing Pages and Forms

7.9(tied score)

642

|

Verified

7.9(tied score)

31

|

Verified

Dynamic Content

7.8(tied score)

540

|

Verified

7.8(tied score)

24

|

Verified

A/B Testing

7.9(won by 1.0)

518

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.9

16

|

Verified

Mobile Optimized

7.9

603

|

Verified

8.2(won by 0.3)

29

|

Verified

Search Tracking and Optimization

7.8

519

|

Verified

8.5(won by 0.7)

21

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Conversion Rate Optimization

Not enough data

Not enough data

Multivariate Testing

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Lead Management

Marketing Lead Database

8.1

580

|

Verified

8.9(won by 0.8)

26

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Data Quality Management

8.0

560

|

Verified

8.4(won by 0.4)

24

|

Verified

Segmentation

8.4

626

|

Verified

8.5(won by 0.1)

26

|

Verified

Lead Scoring and Grading

8.2(tied score)

591

|

Verified

8.2(tied score)

21

|

Verified

Lead Nurturing

8.2

575

|

Verified

8.7(won by 0.5)

26

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Email Tracking

8.1

572

|

Verified

8.4(won by 0.3)

24

|

Verified

Automated Alerts and Tasks

8.0

515

|

Verified

8.5(won by 0.5)

24

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

CRM Lead Integration

8.0

535

|

Verified

9.2(won by 1.2)

30

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Third-Party Integrations

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Social Marketing

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

ROI Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Campaign Segmentation

Not enough data

Not enough data

Search Marketing

Not enough data

Not enough data

SMS Marketing

Not enough data

Not enough data

Website Visitor Tracking

Not enough data

Not enough data

Campaign Management

Program Management

8.1

507

|

Verified

8.6(won by 0.5)

27

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Event / Webinar Marketing

7.9

429

|

Verified

8.6(won by 0.7)

20

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Calendaring

7.4(won by 0.4)

336

|

Verified

7.0

5

|

Verified

Budgeting

7.3(won by default)

79

Not enough data

Campaign Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Social

Social Listening

6.9

306

|

Verified

7.5(won by 0.6)

12

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Social Sharing

7.1

373

|

Verified

7.5(won by 0.4)

14

|

Verified

Social Campaigns

7.0(tied score)

317

|

Verified

7.0(tied score)

9

|

Verified

Social Media Engagement

7.6(won by 0.4)

97

|

Verified

7.2

10

|

Verified

Social Media Advertising

6.8(won by 0.3)

233

|

Verified

6.5

8

|

Verified

Drip Campaigns

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Reporting & Analytics

Basic Reporting

7.9

649

|

Verified

8.5(won by 0.6)

34

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Web Analytics

7.7

576

|

Verified

8.2(won by 0.5)

30

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

ROI Analytics

7.1

411

|

Verified

7.8(won by 0.7)

21

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Revenue Analytics

6.9

355

|

Verified

7.7(won by 0.8)

17

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

SEO / Keyword Analytics

7.3(won by 0.1)

389

|

Verified

7.2

17

|

Verified

Behavior Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Website Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Sales Analytics

Not enough data

Not enough data

Platform

Customization 

7.6

377

|

Verified

8.6(won by 1.0)

22

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Workflow Capability

7.8

338

|

Verified

8.8(won by 1.0)

24

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

User, Role, and Access Management

8.3

398

|

Verified

8.4(won by 0.1)

24

|

Verified

Sandbox / Test Environments

7.1

204

|

Verified

8.5(won by 1.4)

11

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Performance and Reliability

8.3

393

|

Verified

9.0(won by 0.7)

24

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Output Document Generation

7.7

259

|

Verified

8.7(won by 1.0)

15

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Internationalization

7.8(won by default)

206

|

Verified

Not enough data

Lead Generation

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

List Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Agentic AI - Marketing Automation

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Integration

Data Import & Export Tools

8.2

395

|

Verified

9.1(won by 0.9)

21

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Integration APIs

7.8

308

|

Verified

9.7(won by 1.9)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Breadth of Partner Applications

7.4

282

|

Verified

8.2(won by 0.8)

18

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Social Media Integration

Not enough data

Not enough data

Additional Functionality

Social Promotion

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Mass Texting

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Campaign Scheduling

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Marketing Automation

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Marketing Calendar

Not enough data

Not enough data

Customizable CTAs

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Marketing Analytics[Hide 83 FeaturesShow 83 Features](javascript:void(0);)

7.8

118

7.5

6

Marketing Operations

ROI Tracking

7.7(won by 0.4)

74

|

Verified

7.3

5

|

Verified

Data Collection

8.0(won by 0.3)

85

|

Verified

7.7

5

|

Verified

Customer Insights

8.0(tied score)

84

|

Verified

8.0(tied score)

5

|

Verified

Multi-User Access

8.2

86

|

Verified

8.7(won by 0.5)

5

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Spend Management

6.7(won by default)

35

|

Verified

Feature Not Available

White Label

7.3(won by default)

39

|

Verified

Feature Not Available

Multi-Channel Data Collection

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Campaign Tracking

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Tag Management

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Click Tracking

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Channel Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Campaign Activity

Campaign Insights

8.2(won by 1.9)

91

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.3

5

|

Verified

Reports and Dashboards

8.2(won by 1.5)

106

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.7

6

|

Verified

Campaign Stickiness

7.7(won by 0.4)

73

|

Verified

7.3

5

|

Verified

Multichannel Tracking

7.7

78

|

Verified

8.0(won by 0.3)

5

|

Verified

Brand Optimization

8.0(won by 0.3)

74

|

Verified

7.7

5

|

Verified

Predictive Analytics

Feature Not Available

Feature Not Available

Multi-Campaign

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Website Analytics

Not enough data

Not enough data

Conversion Rate Optimization

Not enough data

Not enough data

Drip Campaigns

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Agentic AI - Marketing Analytics

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Additional Functionality

Event Marketing

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Campaign Segmentation

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Web Forms

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Campaign Scheduling

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

API

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Ad hoc Reporting

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Data Source Connectors

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Multi-Channel Attribution

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

KPI Monitoring

Not enough data

Not enough data

Cohort Analysis

Not enough data

Not enough data

Transactional Email[Hide 54 FeaturesShow 54 Features](javascript:void(0);)

7.5

40

Not enough data

Administration

Template Creation

8.0(won by default)

37

Not enough data

Preset Template Availability

7.3(won by default)

36

Not enough data

Custom Unsubscribe

8.0(won by default)

36

Not enough data

Email Segmentation

8.3(won by default)

36

Not enough data

Detailed Server Logs

6.7(won by default)

26

Not enough data

Alerts/Notifications

7.6(won by default)

30

Not enough data

Drip Campaigns

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Integrations

Webhooks

7.1(won by default)

26

Not enough data

Event Tracking API

7.2(won by default)

24

Not enough data

Mail Send API

7.1(won by default)

25

Not enough data

Spam Filter Testing

7.8(won by default)

31

Not enough data

Activity Dashboard

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Platform

Custom Tracking Domain

7.6(won by default)

26

Not enough data

Multiple Domains

7.3(won by default)

25

Not enough data

Dedicated IP

7.6(won by default)

28

Not enough data

Documentation

7.4(won by default)

28

Not enough data

Sender Reputation Management

7.6(won by default)

27

Not enough data

Tracking & Reporting

7.9(won by default)

36

Not enough data

Enterprise Scalability

7.4(won by default)

29

Not enough data

Performance and Reliability

7.8(won by default)

37

Not enough data

Workflow Management

Not enough data

Not enough data

List Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Subscription Management

Not enough data

Not enough data

Click Tracking

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Email Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

WYSIWYG Editor

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Unsubscribe Database

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Geolocation

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Simple Mail Transfer Protocol (SMTP)

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Message Personalization

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Dynamic Content

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Campaign Scheduling

Not enough data

Not enough data

Email Distribution

Not enough data

Not enough data

Customer Journey Mapping[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

8.7

22

Not enough data

Platform Basics

Customizable Templates

8.2(won by default)

18

Not enough data

Exporting

8.5(won by default)

19

Not enough data

Multi-user Access and Collaboration

9.0(won by default)

17

Not enough data

Multiple Personas

8.6(won by default)

14

Not enough data

Data Analytics 

8.6(won by default)

7

Not enough data

Predictive Analytics

Not enough data

Not enough data

Behavioral Analytics

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Website Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Agentic AI - Customer Journey Mapping

Autonomous Task Execution

Not enough data

Not enough data

Additional Functionality

Multi-Channel Marketing

Not enough data

Not enough data

Map Creation

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

API

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Data Linking

Not enough data

Not enough data

Whiteboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Customer Profiles

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Attribution Modeling

Not enough data

Not enough data

Action Management

Not enough data

Not enough data

Map Sharing

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Customer Touchpoints

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Diagramming

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Storyboarding

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Customer Journey Analytics[Hide 13 FeaturesShow 13 Features](javascript:void(0);)

7.3

22

Not enough data

Platform Basics

Dynamic Segmentation

7.9(won by default)

18

Not enough data

Journey Optimization

7.5(won by default)

17

Not enough data

Platform Data

Journey Reporting

7.3(won by default)

17

Not enough data

Trends Reporting

6.4(won by default)

13

Not enough data

Dashboards

7.5(won by default)

19

Not enough data

Advanced Data Filtering

6.8(won by default)

17

Not enough data

Platform Additional Functionality

Journey Mapping

7.1(won by default)

15

Not enough data

Integrations

7.1(won by default)

17

Not enough data

Automated Alerts

7.8(won by default)

15

Not enough data

Agentic AI - Customer Journey Analytics

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Landing Page Builders[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

7.2

44

Not enough data

Page Customization

Drag and Drop

7.8(won by default)

40

Not enough data

Templates

7.4(won by default)

39

Not enough data

Advanced Customization

7.2(won by default)

36

Not enough data

Content Library

7.6(won by default)

39

Not enough data

Email Templates

Not enough data

Not enough data

Page Optimization

A/B Testing

7.2(won by default)

31

Not enough data

Mobile Responsive

7.2(won by default)

43

Not enough data

Web Analytics

7.3(won by default)

34

Not enough data

SEO

6.6(won by default)

27

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Integrations

E-Commerce Integration

5.4(won by default)

17

Not enough data

Third-Party Integrations

7.9(won by default)

34

Not enough data

Domain Integration

7.8(won by default)

31

Not enough data

Social Media Integration

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Generative AI

AI Text Generation

6.7(won by default)

10

Not enough data

Generative AI

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Agentic AI - Landing Page Builders

Cross-system Integration

Not enough data

Not enough data

Additional Functionality

Campaign Segmentation

Not enough data

Not enough data

Form Builder

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Website Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Drip Campaigns

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Website Publishing Options

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Conversion Rate Optimization

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

WYSIWYG Editor

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Design Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Responsive Web Design

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Web Forms

Not enough data

Not enough data

Lead Scoring[Hide 64 FeaturesShow 64 Features](javascript:void(0);)

7.4

35

Not enough data

Agentic AI - Lead Scoring

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Attribution

Lead Opportunity

7.5(won by default)

25

Not enough data

Lead Assignment

7.4(won by default)

24

Not enough data

Pipeline Acceleration

7.0(won by default)

23

Not enough data

Discovery

Lead Management

7.6(won by default)

26

Not enough data

Scoring/Ranking

8.1(won by default)

32

Not enough data

Lead Context

7.4(won by default)

24

Not enough data

Pipeline Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Opportunity Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Management

Conversion Viability

6.5(won by default)

20

Not enough data

Workflow

6.9(won by default)

22

Not enough data

Platform

Data Synchronization

8.0(won by default)

28

Not enough data

Analysis

7.4(won by default)

29

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Demographic/Firmographic Data

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Additional Functionality

Drag & Drop

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Multiple Scoring Models

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Lead Nurturing

Not enough data

Not enough data

Web Forms

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Prospecting Tools

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Sales Forecasting

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Lead Distribution

Not enough data

Not enough data

Data Enrichment

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Marketing Account Intelligence[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

7.9

170

Not enough data

Agentic AI - Marketing Account Intelligence

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Lead Intelligence

Market Insights 

8.1(won by default)

127

Not enough data

Account-level Insights 

7.9(won by default)

134

Not enough data

Lead Analysis 

8.0(won by default)

134

Not enough data

Lead Management

Segmentation 

8.5(won by default)

140

Not enough data

Predictive Scoring 

8.0(won by default)

123

Not enough data

Account Identification 

7.9(won by default)

125

Not enough data

Marketing Campaigns

Omni-Channel Tracking 

7.7(won by default)

94

Not enough data

Revenue Planning 

7.6(won by default)

79

Not enough data

Media Attribution 

7.6(won by default)

94

Not enough data

Opportunity Timeline 

7.9(won by default)

94

Not enough data

Customization 

7.8(won by default)

116

Not enough data

Data Availability - Marketing Account Intelligence 

Technographic Data Availability

Not enough data

Not enough data

Data Accuracy - Marketing Account Intelligence 

Technographic Data Accuracy

Not enough data

Not enough data

Show 3 feature categories with incomplete data

Lead Generation[Hide 5 FeaturesShow 5 Features](javascript:void(0);)

Not enough data

Not enough data

Lead Generation

Lead Builder

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Marketing Automation Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Data Import & Export Tools

Not enough data

Not enough data

Visitor Identification[Hide 59 FeaturesShow 59 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Visitor Identification

Cross-system Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Additional Functionality

Conversion Rate Optimization

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

API

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Screen Activity Recording

Not enough data

Not enough data

Site Search Tracking

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Visitor Tracking

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Funnel Analysis

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Heatmaps

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Pageview Tracking

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Visualization

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Time on Site Tracking

Not enough data

Not enough data

Web Traffic Reporting

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

User Interaction Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Goal Setting/Tracking

Not enough data

Not enough data

Multiple Site Management

Not enough data

Not enough data

Website Analytics

Not enough data

Not enough data

Account-Based Analytics[Hide 35 FeaturesShow 35 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Account-Based Analytics

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Lead Intelligence

Market Insights 

Not enough data

Not enough data

Account-level Insights 

Not enough data

Not enough data

Lead Analysis 

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Lead Management

Segmentation 

Not enough data

Not enough data

Predictive Scoring 

Not enough data

Not enough data

Account Identification 

Not enough data

Not enough data

Lead Scoring

Not enough data

Not enough data

Marketing Campaigns

Omni-Channel Tracking 

Not enough data

Not enough data

Revenue Planning 

Not enough data

Not enough data

Media Attribution 

Not enough data

Not enough data

Opportunity Timeline 

Not enough data

Not enough data

Customization 

Not enough data

Not enough data

Journey Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Additional Functionality

Content Delivery

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Pipeline Reports

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Lead Nurturing

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Marketing Automation

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Content Creation

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Act-On](https://images.g2crowd.com/uploads/product/hd_favicon/baee7ac8618d39a6cacd4a78641b4bfd/act-on.svg "Act-On")](https://www.g2.com/products/act-on/reviews)

Act-On

Small-Business(50 or fewer emp.)

38.3%

Mid-Market(51-1000 emp.)

50.0%

Enterprise(\> 1000 emp.)

11.7%

[![Leadfwd](https://images.g2crowd.com/uploads/product/hd_favicon/65a07ac8b7b46cae7cfd772df80f0ec9/leadfwd-leadfwd.svg "Leadfwd")](https://www.g2.com/products/leadfwd-leadfwd/reviews)

Leadfwd

Small-Business(50 or fewer emp.)

62.3%

Mid-Market(51-1000 emp.)

34.0%

Enterprise(\> 1000 emp.)

3.8%

Small-Business

(50 or fewer emp.)

38.3%

62.3%

Mid-Market

(51-1000 emp.)

50.0%

34.0%

Enterprise

(\> 1000 emp.)

11.7%

3.8%

Reviewers' Industry

[![Act-On](https://images.g2crowd.com/uploads/product/hd_favicon/baee7ac8618d39a6cacd4a78641b4bfd/act-on.svg "Act-On")](https://www.g2.com/products/act-on/reviews)
Act-On

Marketing and Advertising

14.5%

Computer Software

13.2%

Information Technology and Services

11.4%

Financial Services

4.8%

Telecommunications

3.1%

Other

53.1%

[![Leadfwd](https://images.g2crowd.com/uploads/product/hd_favicon/65a07ac8b7b46cae7cfd772df80f0ec9/leadfwd-leadfwd.svg "Leadfwd")](https://www.g2.com/products/leadfwd-leadfwd/reviews)
Leadfwd

Marketing and Advertising

19.2%

Computer Software

17.3%

Financial Services

9.6%

Information Technology and Services

7.7%

Accounting

5.8%

Other

40.4%

FAQs

## Act-On vs Leadfwd FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Act-On vs Leadfwd?

Leadfwd stands out for higher reviewer satisfaction on setup and support, while Act-On is more widely adopted and recognized for its ease of use.

| [Act-On](https://www.g2.com/products/act-on/reviews) | [Leadfwd](https://www.g2.com/products/leadfwd-leadfwd/reviews) |
| --- | --- |
| 4.1/5 (1,071 reviews) | 4.4/5 (56 reviews) |
| Mid-Market | Small-Business |
| 7.7 | 8.4 |
| 8.7 | 9.4 |
| Ease of Use (27 all-time mentions) | Lead Generation (6 all-time mentions) |

### How do the pricing models of Act-On and Leadfwd compare?

Leadfwd is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost structure compared to Act-On.

- **Act-On:** Reviewers describe Act-On as "affordable" and "priced well," but some mention that it can be expensive if not all features are used.
- **Leadfwd:** Reviewers highlight Leadfwd as a "solid investment" and note its low overall cost, with one reviewer switching from Act-On to Leadfwd for a more affordable and robust integration with SugarCRM.

### What are the best alternatives to Act-On and Leadfwd?

HubSpot Marketing Hub, Constant Contact Advanced Automation, and Ortto are the top three alternatives to Act-On and Leadfwd.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Act-On](https://www.g2.com/products/act-on/reviews) | 4.1/5 (1,071 reviews) | Mid-Market | Reviewers describe pricing as affordable but note it can be costly if underutilized | Ease of Use (27 all-time mentions) |
| [Leadfwd](https://www.g2.com/products/leadfwd-leadfwd/reviews) | 4.4/5 (56 reviews) | Small-Business | Reviewers highlight low overall cost and strong value | Lead Generation (6 all-time mentions) |
| [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) | 4.4/5 (14,921 reviews) | Small-Business | — | — |
| [Constant Contact Advanced Automation](https://www.g2.com/products/constant-contact-advanced-automation/reviews) | 4.4/5 (960 reviews) | Small-Business | — | — |
| [Ortto](https://www.g2.com/products/ortto/reviews) | 4.4/5 (624 reviews) | Small-Business | — | — |

### Which Marketing Automation features should I prioritize when comparing Act-On and Leadfwd?

Buyers comparing Act-On and Leadfwd should prioritize ease of setup, quality of support, integrations, templates, and automation capabilities.

- **Ease of Setup:** Act-On 7.7, Leadfwd 8.4
- **Quality of Support:** Act-On 8.7, Leadfwd 9.4
- **Integrations:** Act-On has 15 all-time mentions for integrations; Leadfwd reviewers highlight easy integration, especially with SugarCRM
- **Templates:** Act-On: 15 all-time mentions for email management and templates; Leadfwd: reviewers cite numerous templates and campaign layouts
- **Automation:** Act-On: 14 all-time mentions for automation; Leadfwd: 5 all-time mentions for automation

### What are the pros and cons of Act-On vs Leadfwd?

Act-On's headline strength is ease of use, while Leadfwd excels in lead generation and automation efficiency.

- **Act-On strengths:** Ease of Use (27 all-time mentions), Customer Support (18), Email Marketing (18), Integrations (15), Automation (14), Intuitive (12), Easy Setup (10), Reporting (10)
- **Act-On trade-offs:** Missing Features (14), Not Intuitive (10), Email Issues (9), Learning Curve (9)
- **Leadfwd strengths:** Lead Generation (6 all-time mentions), Automation (5), Easy Setup (5), Email Marketing (4), Customer Support (3), Time-saving (3), Personalization (2), Easy Integration (2)
- **Leadfwd trade-offs:** Reviewers note occasional UI clutter and slow load times for large datasets, but no major recurring cons are cited in recent reviews

### Is Act-On or Leadfwd better for small businesses?

Leadfwd is better suited for small businesses, with a higher proportion of small-business reviewers and strong satisfaction in that segment.

- **Act-On:** Largest reviewer segment is Mid-Market; small-business reviewers note ease of use but mention pricing can be high if not fully utilized.
- **Leadfwd:** Largest reviewer segment is Small-Business; reviewers highlight easy setup, automation, and strong value for small teams.

### Which Marketing Automation platform has better integrations?

Act-On is favored for integrations, with more reviewer-cited integration experiences and higher all-time mention counts.

- **Act-On:** Integrations are cited in 15 all-time reviews, with specific mentions of NetSuite and Microsoft Dynamics.
- **Leadfwd:** Reviewers highlight integration with SugarCRM and Gmail, with easy integration noted in recent reviews.

### How do Act-On and Leadfwd compare on customer support?

Leadfwd scores materially higher on Quality of Support, with a 0.7-point advantage over Act-On.

- **Act-On:** Reviewers consistently praise Act-On's support team for responsiveness and helpful onboarding, with 18 all-time mentions for customer support.
- **Leadfwd:** Reviewers describe Leadfwd's support as "very friendly and fast," "top-notch," and "quick to respond," with a 9.4 Quality of Support score.

### Which is easier to implement, Act-On or Leadfwd?

Leadfwd is rated higher for Ease of Setup, with a 0.7-point advantage over Act-On.

- **Act-On:** Reviewers describe setup as straightforward for marketers, but note a learning curve for non-technical users and some technical requirements for deeper features.
- **Leadfwd:** Reviewers highlight intuitive and fast initial setup, with multiple mentions of easy onboarding and a 7.0/7.0 ease of setup score in recent reviews.

### Which product has better Templates?

Act-On is more frequently cited for Templates, with higher all-time mention counts and strong reviewer sentiment for its email builder and template library.

- **Act-On:** 15 all-time mentions for email management and templates, with reviewers praising the easy-to-use email builder and customizable templates.
- **Leadfwd:** Reviewers note a variety of templates and campaign layouts, with positive feedback on template availability and ease of use.

Alternatives

**Act-On Alternatives**

 ![Constant Contact Advanced Automation](https://images.g2crowd.com/uploads/product/hd_favicon/dc63bcf74173270f8007613ccba51fcb/constant-contact-advanced-automation.svg "Constant Contact Advanced Automation")

[
Constant Contact Advanced...
](/products/constant-contact-advanced-automation/reviews)

 ![HubSpot Marketing Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-marketing-hub.svg "HubSpot Marketing Hub")

[
HubSpot Marketing Hub
](/products/hubspot-marketing-hub/reviews)

 ![Dotdigital](https://images.g2crowd.com/uploads/product/hd_favicon/2885a17bfed3aea5feb1bb9f11865a7a/dotdigital.svg "Dotdigital")

[
Dotdigital
](/products/dotdigital/reviews)

 ![Ortto](https://images.g2crowd.com/uploads/product/hd_favicon/27da85c6ee9e83f5910ec6b8a258f3c5/ortto.svg "Ortto")

[
Ortto
](/products/ortto/reviews)

**Leadfwd Alternatives**

 ![HubSpot Marketing Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-marketing-hub.svg "HubSpot Marketing Hub")

[
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